the buffet dinner and breakfast,so nice to pick what you want not to be forced to eat what's on the plate

great location and friendly staff very good gym and great food

gym

the bar was still open so unwound with a drink, the young man in the bar was also very friendly

bar well stocked with sports large screen tv

the heating worked perfectly and the location was excellent with the added bonus of an ev charger

room was big and had a separate area for the kids

that was great as our kids are getting bigger now

for the kids, and having the room devided so the children were in there own part of the room

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

there was no wifi in the bedrooms

selling bottled ale is fine, but please go for something a bit better than 1 a bottle doom bar if selling it for 5

very comfortable bed and high speed wifi. breakfast served in the morning was hot and delicious.

poor wifi and no 4g signal at all on

a fully licensed bar with

would be there before the check in time, they said they could store cycles and we could use the pool before check in, staff were very helpful and friendly, nothing was too much trouble,

very good food, friendly staff, excellent car park, very quiet, good wifi and tv.

the swimming pool was a lovely treat for my daughter and was nice and warm

swimming pool had no lockers

no connection to the wifi.

loved how relaxed the bar was and the room was lovely

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

plenty of parking

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

much except that we saw people parking in the car park and walking into town - which is not ideal

weekdays, a continental breakfast was provided

the bar had a great selection of beers and spirits along with non alcoholic

just couldn’t eat all of the breakfast but very tasty

not much not to like but a small observation was breakfast booked for 10am and it was well after 10

no cooked breakfast

the staff were very helpful and proactive, for instance parking their cars in the ev bays in order to make sure the charging bays were not blocked by

kids friendly property

- great staff - good breakfast - lovely lounge - great evening meal - good location - plenty of parking - good rooms etc etc

the room was very comfortable, the separate bar and dining room was a nice touch

stay - great staff - good breakfast - lovely lounge - great evening meal - good location - plenty of parking - good rooms etc

staff were abrupt, no hot drinks before 0830. breakfast lady server rude

the indoor pool and spa area were good and not overcrowded

however i found the staff in the spa treatment area were not as pleasant and the treatment was rushed & not at all relaxing

the indoor pool and spa area were good and not overcrowded

needs better lounge area . great for the spa but feel awkward if not using spa .

very accommodating with the early check in, friendly staff - highly recommended

the gym was terrific and the squash courts a real bonus and good value at £5 for 40

gym facility's and sauna and steam room

plenty of room to park a vehicle with a trailer/large van

staff, clean spacious rooms, great breakfast, bar and gym

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

fab location, plenty of parking

are really helpful, great location, loved that it has a little playground and the pool so the kids were entertained

in the spa are changing rooms were hanging off their hinges, coin got stuck in the slot, and hair dryers

lovely breakfast

hotel was clean and tidy, staff helpful and friendly, breakfast was lovely

was clean and comfortable, buffet breakfast was good, although the toaster and the pancake maker could have been a bit quicker

breakfast was lovely and there was plenty of variety that the kids loved it too

it was great to have the ability to get food on site as well as having a bar in the lobby

booked a late check out but still had the cleaners banging on the door shouting at us to let them in over

liked the parking leading to the hotel, i liked the character of the hotel, the staff were friendly, the room

people drinking and making noise late woke kids and then they couldn't sleep

we were asked to leave the bar at 11. we were sat just chatting

stayed with two kids for visits to waterworld & alton towers

stop the weekend we could only do one day clean rooms great pub with good service and secured car parking at the hotel i would recommend the vine's to anyone 10 out of 10

the staff at the bar were lovely, although it was a busy saturday night, they still managed to facilitate us with

is brilliant close to mcdonald s and a restaurant and bar on site perfect for our visit to alton

it was linked to a restaurant and did room service

room was clean and comfortable and there was room service and had evening meal brought up to my room

request) lots of parking nice atmosphere

early check in as requested was easily met with pleasant reception staff.

the only bad thing for me is the wifi

wifi not available in back part of hotel

the wifi could be miles better the signal kept going in my room

the clayhangar bar in the hotel very good food

room was very comfortable, there was hot water and access to free wifi which was essential for my work

excellent breakfast and convenient bar for later evenings

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

gym was available, which was a nice thing to use

gym is modern with good equipment

loved the gym, went almost every day. staff were extremely attentive and friendly

bar was reasonably priced

the bar meal i had not enough on plate for the price

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

bar was good, a great evening

facilities included a good gym, nice bar and kitchen

no where online does it say breakfast times, searched online on website and also on reviews

friendly bar staff in the evening and great breakfast for the morning

was a little bit annoying with 3 small kids to go down getting water but apart from that nothing

hotel gym is one of the best i've used with loads of equipment

the hotel is well located with easy access to food, drink, casino and bingo and not far from town

we like the pool but not happy about paying when we stayed in the hotle

in the morning room service staff opened the door and we had to shout that we are in there

special shout out to ashley who with his colleagues kept the bar running at night in an exemplary

it s also close to some restaurants, two casinos and a bowling alley and cinema

great location helpful staff comfy night great room service

perfect location good breakfast wonderful staff excellent pool & gym

we were given discount as our food had arrived late for room service & we had the children one child being one years old

room service was excellent and warm milk was sent for little child with us

good room size. comfortable bed. good selection of pillows. strong wifi.

it is shared accomidation with common kitchen with untensils left in the sink for a wash

clean and use of shared kitchen facilities

kitchen area was useful

there were no forks in the kitchen!

property consists of 5 bedrooms (3 double and 2 twin) 2 shared bathrooms abd a small kitchen

lovely breakfast

once in, i then went back to the bar for a drink, (great selection of beers by the way)

great staff and a lovely fresh cooked breakfast

car park and the bedroom was far enough away from the main bar to not be an issue

good breakfast choice

paid £40 for a double bed on a saturday night with a leisure centre and great bar , so i can't

pool sauna and price

great place clean and friendly staff we had lots of fun at the bar and in pool

didn't use pool or gym as we were exhausted

bar and pool sauna

staff, great facilities, watching wild rabbits with the kids from the window, beautiful location, close to a pub with a wacky warehouse and great kids

fab place to stay - great staff - very comfortable and great breakfast. lots of parking

great price, comfortable clean room, free wifi and very good pub and restaurant opposite.

the wi-fi was fast enough for streaming, and the breakfast was plentiful with a good variety of options

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious and lots of choices i was very pleased with my

pecially laura at breakfast!).

good parking and an excellent pub/restaurant at the location

from ease of parking, welcoming staff to very comfortable bed and superb breakfast in light and airy smart

excellent food. glad to use room service for no extra cost.

lots of parking and nice bar

friendly staff and pleasant bar area

thank you to the cleaner and bar staff for a lovely stay

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

lovely helpful staff and a very well stocked bar

checked in at the bar and the lady who served me was very friendly

tea and coffee facilities provided as well if you wake up early as breakfast on weekends starts at 8am

breakfast was exceptional, all cooked fresh couldn't fault a thing.

very accommodating to collect key for early check in on way to wedding

they were friendly , helpful, and could even pre book breakfast for an early start

the breakfast was excellent, probably the best full english we have ever had.

the owner, margaret, was very attentive and made sure your stay was enjoyable, the bar is a relaxing cosy traditional bar with open fire place - perfect after a day getting soaked

everything was good except the wifi signal but other than that we all enjoyed our stay.

the staff and owner was great. fresh breakfast. made pancakes specially for the kids.

property has a very homely and relax vibe with open fire and a lovely bar and brilliant food option all home made staff are friendly and make you feel very

very good position to travel to jcb golf.

wifi easy to connect to and the rooms very comfortable

there wasn t during my stay) there is a lovely looking restaurant on

superb room. exceptional safe parking.

we were warmly welcomed by tom at the bar upstairs - very helpful and professional

the restaurant and bar were great

ev chargers outside the kent building: it is very difficult to load the app and get it to work etc

peace and quiet plus i played some golf

gym, bar, cafe, good staff, parking and a great buffet breakfast

location shower great breakfast great

nothing, evening was lovely. great breakfast too.

nice little hotel lovely breakfast and lots of eccentric golfers to people watch

amazing breakfast. helpful staff. great room. cheap bar too

after having breakfast we had a short walk around the golf courts that belong to the hotel

friendly staff can’t wait till 2024 to stay there again ud83dude0a breakfast amazing tv desent picture the only thing i miss is a shower in the room but did enjoy a

the bar is very well stocked, the room and bathroom are clean and modern

very useful having ev chargers on site

impressed with the ev charger capability - and it actually works so good choice of provider

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

it's a great find for me and a better alternative to other hotels in the area particularly the ev charging which is a great differentiator

staff at check-in and bar all very friendly and helpful

breakfast was great

my dog was allowed to accompany me to breakfast which again was a lovely touch

dog friendly too, early check in not a

great location for business or pleasure... fantastic tasty breakfast.

we had an amazing cooked breakfast in the morning

very friendly bar staff and restaurant staff

happy to accommodate children and even dogs in the bar area

excellent food, bar and restaurant and staff

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

lovely clean room, great facilities, breakfast superb

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

lovely pub across the road and cocktail bar opposite

i would have preferred fresh coffee with breakfast

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

very good staff very friendly. breakfast was great.

uffet style )would recomend to any one

plenty of secure parking including some ev chargers

it was a quiet night when i stayed so, no bar or restaurant, facilities but they were more than happy to warm up a meal i'd taken with me

room was nice. comfortable for our 1 night stay. breakfast was great. thanks

you might be tempted to pop down to the bar for a few pints

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the bed was very comfy too and a great selection of beers in the bar

perfect place to stay nice bar nice staff nice location

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

kids times at the pool were quite limited and overlapped with breakfast

bar shut when the bar was full of people

wifi was reliable

the spa & gym and lovely breakfast . the tavern of an evening was ever so cosy

maybe could have done with a hook in the gym shower cubicle

great atmosphere in the bar and restaurant, very welcoming feel

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

towels, good toiletries, spacious bathroom, excellent bed, absolute quiet at night and fabulous breakfast

the breakfast was absolutely outstanding. fabulous.

wifi free, tea coffee hot chocolate making facilities with biscuits replenished every morning

the location is stunning. rooms modern and very comfortable. breakfast delicious.

we always took a photo of the kids there to see how much they've grown

going to the bar myself during my meal

free parking

only downer was that the sofa bed (for the kids) wasn t particularly comfortable but they slept ok in the end and we asked for an extra (-) very busy with kids running around in reception (not hotels fault), very noisy and busy on arrival and queued (-)sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn t sleep well (+)close location and nice breakfast. kids area was nice too (-) i told the acting manager who told me it was meant for kids (-)of the room was kids sweets under the bed dust all over the worktops and chair neighbours were very noisy didn t

we enjoyed the choice of foods at breakfast time

good bed good breakfast

the wifi dropped out a bit on the 2nd night but overall it was ok

breakfast really nice

breakfast is self serve, cereals, toast, full english selection, and was included in the price

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

cannot comment on the bar or restaurant as i did not use them

i left before breakfast as it was a continental one being served after 6:00

location brilliant did. n/a breakfast

wifi in our area of the hotel, had to go to reception area to get connection

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and entertainment departments

was great to have a family room with a separate bedroom for the kids.

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

shower stall/bathroom was tiny and but it’s an older hotel and the fact that our kids had their own space made up for it

picked this hotel because of the ev charging point which was very straight forward to access

the restaurant and bar are exceptional for food, drinks and service whether it be breakfast or dinner

ev charger a bonus

was great with ample parking space and even (free) ev chargers which was a bonus

the food, both dinner and breakfast were insane

room was great with two singles for kids

eat)

it s a lovely bed and breakfast with a country feel pub underneath selling lovely food and drink

kids said their fold out beds whilst not uncomfortable were not the best, but this certainly

parking may be difficult if it got any busier but we were lucky that there was one space left after

as 2 adult breakfasts, 2 kids pancakes, pot of tea an 2 orange juices costed over £20

staff behind the bar are often never there when you need them and often chatting to colleagues in groups

cosy feel, quietness, the restaurant, bar and food was great

there was a kids park which kids enjoyed

only downside was noisy neigh ours kids running up and down the hall way above our room

lovely hotel with great views. free parking and free wifi. really helpful staff.

and it's great that room service was

and tidy, they have friendly staff and very good room service plus they gave us some money back as we didn't receive all the food that we ordered

location,parking good. breakfast sound with good variety.

the sofa bed was made up for the kids and very comfortable

we arrived, before we'd even got through the door fantastic selection of drinks available in the bar very relaxing night away attentive staff, nothing was

hear bar noise and other occupants through walls at night but given the age of the building, that’s to

property was lovely, staff in the bar were really nice and so was the locals

some noise from the bar until 1 am but what you expect when staying in a pub

the bar staff very friendly and rooms very warm and shower really nice

breakfast and there is a guy working at reception and the bar who is so so lovely lovely swimming pool sauna steam room all free to use will be booking

couldn't fault the staff from the receptionist to the bar staff and the waiting on staff at breakfast

the gym was lovely, the grounds amazing

kids loved the pool, breakfast was really good too

plus wifi was included without payment

plenty of car parking and ev charging

that it didn't have a bar but shop nearby so ok

ev chargers on site

great wifi, right next to shops and food places

would have liked a indoor pool free bar and dancing girls but apart from that nothing

kids enjoyed there stay aswell which is always a bonus

the back garden was kitted out with skittles, tables, stuff for kids to play with and loads of sitting

things for the kids outside and really good breakfast with friendly staff.

garden for the kids, lambs a lambing and ten pins to bowl them over , fine ale and v decent breakfast

in the morning, i was first in for breakfast and was given a huge pot of coffee and a delicious bacon and egg sandwich which set me up

hotel has a pool and jacuzzi

spa bath was great. ate an evening meal which was superb ud83dudc4c

free wifi good signal strength

short break with kids

easy parking

good beers good food child friendly has most amazing minstrel ballroom ideal for wedding parties parking at a price

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

the food, we wanted an early night so got room service for dinner and food was bland

just love this place, bang in the middel of nantwich with good parking

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

loved the spa area

arrived we were kindly upgraded and could use the pool and were given a complimentary drink and breakfast

nice to have a pool

the staff were very helpful and friendly on booking in and in the bar and restaurant

the spa and pool were lovely

where really pleasant and nothing was a bother so for that reason alone i would return, also an early check in which was superb after a long

but would be nice to just let kids eat free

easy to check in, nice room. pool was closed but that didn't matter.

room service was great, i had pizza and chips was lovely.

good modern hotel with gym and swimming pool

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

jacuzzi wasn t on they told me 10 minutes but could not use in the hour i was in pool sauna

i didn't use the spa facilities, but others did say they were good

facilities and location, easy parking etc.

everything was very pleasant and we had a one hour swimming session with kids

convenient location, friendly receptionist, good food options on site - ev charging outside!

lots of free parking including ev charging

were not enough ev chargers at the service station

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

lovely coal fire in the bar

friendly staff and great location for alton towers. the complex was also wonderful for the kids.

location for walkers, bikers, cyclists and people with dogs,so dog friendly you can eat in the bar with your pet, and they can stay with you in selected accommodation

restaurant v nice for breakfast/evening meal

had my own parking spot right outside the door

quietness despite ground floor food clean gym

spa was lovely treat; therapists friendly and relaxing

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

watching the rabbits and the squirrels play on the lawn from the breakfast room window was a lovely bonus

but poor wifi for business purposes as they use unsecured network and therefore couldn't connect via

quirky small hotel with little bar, good parking and a lovely hostess

free parking too

was from top level, just only wifi to improve a little bit and shower in my bathroom works not properly

the bar is well stocked and a good selection of draught beers and cider

very friendly staff. clean room. free parking. amazing breakfast.