breakfast was

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very professional and

had breakfast, check out time is just right you did not have to rush and bar was open till late

staff in reception, bar and dining room were exceptional.

kids decided they didn’t want to share so i ended up sharing the sofa bed but wasn’t due to

clean and comfortable room, good wifi, plentiful teabags.

advertising room service it was not available

i had no issues with the wifi

poor wifi connection and room a little small for a double. car parking could have been a problem

24-hour room service or free champagne

the use of a computer,i know wifi was available, but it was only a minor gripe and besides i never enquired

it would be great if there was some local ales in the bar like there was before :-)

i haven't any feedback about the wifi so i can't comment on that i'm

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested and taxi booked for us to go to the wedding it was perfect beds really

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

staff, welcoming at reception when i checked in, breakfast service was good as well as room service

the grounds were very pretty and there was ample parking

charge for use of pool, sauna

speedy room service

poor wifi in the extension not the best breakfast we ve had at fairlawns!

room was great. breakfast was great.

perfect room if traveling with kids/babys

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

luckily didnt wake the kids

the bar wasn't managed very well, and a few of us left and went across to the bar opposite

it was lovely to relax by the fire in the bar with a large malbec

had to wait nearly an hour and a half for room service - sandwiches only

comfortable and clean rooms. bar food was great. great gym facilities

lovely and helpful staff, great spa facilites, free parking, a big-sized single bed, hard mattress, big screen tv, a/c, room service

setting around the golf club and lovely and caring staff

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

lots of free parking including ev charging

location and use of ev charger

convenient location, friendly receptionist, good food options on site - ev charging outside!

were not enough ev chargers at the service station

don t have wifi in the roma

very nice breakfast

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and the evening food was perfect, good variety cooked to perfection and

great customer service so friendly a great breakfast

friendly staff great bar staff lovely breakfast.

clean modern room, quiet, lovely choice of breakfast in pleasant breakfast

we enjoyed the proximal to the theme park, the staff and the mini golf

i ordered room service for 6

just a lovely family stay great staff great food amazing themed room for the kids

i couldn't get wifi but that's my own fault not to savvy with that.

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

lovely spa bath

the bar and restaurant areas were clean, modern, comfortable well maintained and inviting

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

for money would definitely stay again the hotel is going through a refurb at the moment so no bar open on site, but this was clearly communicated before our stay

drinks in the late bar over priced, 2 drinks 24 pound

nice locatin , clean, bar staff excellent, good breakfast, already booked for next year

room was clean, the free wifi was fast and the bed was comfy

really minor but the wifi didn t connect

overnight free parking next door from 16:30 until 09:30. fast free wifi. bar in same building.

wifi available

very tasty breakfast after a heavy night in the excellent bar that was on offer

good breakfast , resnobly pricedwe use fazley twice a year we all enjoy are stay we also use the bar and outside

the bar closed on time. can't call this a bad thing just a shame as it was bed time

location for the belfry golf course (5 mins)

and friendly bar if you fancy a drink or too

no wifi in far cabins, but not essential to me.

road, when we returned at 10 30 to our cabin, we hadno tv monitor, had to go to the reception/ bar to get help, very helpful also with the heating radiator in the cabin, cou,d not get it to work

quiet location with good parking

staff were fantastic always willing to go the extra mile service in the bar and restaurant etc

wifi does not extend to the room a big gap for people these days, staff tried work around but

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

also i arrived a little late but there was still some service at the alcohol bar which was good

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

spa times for kids are quite limited and apply to teenagers as well

00pm which is amazing so i can enjoy myself after kids go to sleep

there were very restrictive hours for when kids could swim

health spa and gym is clean, extra towels to hand and the swimming pool just perfect for a pre breakfast swim

service at breakfast was a little slow.

wifi a bit slow at times

a, coffee, sugar etc) but thats a really minor issue

kitchen had all the appliances

despite numerous attempts neither of us could access wifi

the staff, space the rooms were clean and well prepared kitchen and living room were cool

friendly staff--nice breakfast and easy parking there

comfy bed, decent size tv, room service for food

easy to find, good parking, room clean and tidy, food was tidy will defo go again

parking on the premises

easy to find - plenty of parking - very clean

excellent breakfast great staff and comfortable beds

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

furthermore, the bar located within the hotel itself was an added bonus

great bar and dining room

most amazing breakfast and kind staff

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

kids play room was not open due to fixing it up but park across the way done the same thing

kids playing in the car park climbing on people’s cars people smoking pot in the entrance to the

all over though we requested non smoking room the establishment is not for kids even for n overnight which this was for us loud fighting or partying neighbours couldn’t

management are brilliant, together with bar staff.

this hotel is very kids welcoming

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

pool was cloudy and the chlorine strong

and bed very small bathrooms the pillows also forgot to mention very very badly stained inside room service breakfast and evening meal delicious especially the chicken burger yummy

got a parking fine of 100

perfect place to stay nice bar nice staff nice location

the noise from the bar below

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

the rooms were very good and bar good

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

lady member of the main bar staff refused to accept our signature without our check in card

great gym, pool, steam rooms excellent restaurants good service perfect weekend

had a meal in sam's bar which was disappointing

the hot tubs and the swimming pool were amazing too

enjoyed my stay, great facilities, liked gym, liked club and food.

take food in the main bar and you will be included with the locals

we woke up to a great breakfast selection, we opted for the nice hearty porridge, yummy ud83dude0b mixed toast and coffee

parking was easy with a large car park just across a very quiet road from the inn

value for money great hosts and staff delicious breakfast comfy clean room with amazing bath and shower lovely old pub great garden and surrounding

lovely garden with play area for kids

pulling into the car park the parking arrangements were not clear

lovely hotel with great views. free parking and free wifi. really helpful staff.

00am saturday morning and was glad the breakfast finished at 10

great prices, kids eat free when eating from the kids menu

parking.

the hotel staff were lovely, cooked breakfast all good

the location to my golf tournament the staff where good food okay

extremely clean very friendly staff great breakfast

we didn't try the restaurant (lunch or dinner) but it had a little bar and nice comfy seats to enjoys our drinks

it's unfortunate that we were late arriving so too tired to take advantage of the bar and restaurant but from what i saw i would definitely stay again

breakfast very good ,good location , very good staff

was perfect from start to finish, the staff couldn t be any more helpful, spacious bar and restaurant area, breakfast buffet was amazing value for money, the burger menu was amazing

the room was clean, beautiful and the swimming pool was amazing

swimming pool should be open till 8pm for kids

room service wasn t available that evening.

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

is no laundry facility in the hotel

first night there were school kids running up and down

bar opened 24hrs

sarah behind the bar is amazing

plenty of parking

parking, coffee in room, clean and tidy

very competent and confident in using the till and didn't know how to use the offers such as kids eat free and tried to just charge full as they didn't know how to resolve it

parking and availability of ev chargers was good

i requested for strong wifi and the staff put me in a room that had strong wifi so i was able to conduct my work without

the bar area was pleasant and relaxing

and helpful staff, clean and spacious room, bar and restaurant downstairs (which we heard no noise from)

the food was good and the bar options were accommodating

door wasn’t too busy and although they warned me it might get noisy because of events in the bar area i couldn’t hear a thing

location was perfect large free car park staff were very helpful & curteous prices at the bar were reasonable also the food was excellent, breakfast was also very good & reasonably priced

very convenient having a bar & food on site

good bar and food prices

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and comfortable, the meal we had was really good, and the drinks are reasonably

haven't stayed here before is that it is a working mans club and therefore at the weekend the bar gets very busy and very lively

considering it has a bar and function room there was very little noise

free parking is a great bonus and breakfast was good

really quaint and friendly hotel with great staff and nice quiet bar with good food and drink.

although i am sure i could have had room service, if requested

was ok but didnt smell fresh breakfast was very basic gym appliances were broken needs updating reception staff was very helpful ok for one night stay

there was room service which was surprisingly quick

kids swimming time restricted lighting in the room was pretty

nice clean rooms amazing pool and facilities beautiful food loads of parking

there was ample parking on the premises too, free of charge

t great to see especially if you have young kids waiting for their meal)

hard ev chargers. good location near m42. staff helpful. nice bathroom and suite.

bar on match days is brilliant

staff friendly and helpful clean rooms and bar area good outside seating fairly priced

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms were clean and ready when we arrived

i love the bar also, they didn’t charge for the tea or coffee because we were staying

very nice bedroom, good bar ( except for the taped up couches )

the breakfast was huge and everything was cooked so well

very quirky! comfortable beds, clean rooms and great breakfast

was directly over the bar and the sound from the big screen was like having it in our room until midnight

friendly atmosphere, breakfast room spacious and clean

wifi wouldn't connect via phone or ipad as stated that it wasn't secure

breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown

in lovely grounds, with easy parking, good food and very friendly welcoming staff

was spacious with separate beds in the ante room for the kids, restaurant and bar served well (within the limited options), beds and bath was very good

in the room was limited as were the milk pots etc there was a chip in a mug and the hotel offers room service but there was no menue in the room

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

everything was fine from the bed to the breakfast used to use travelodge but not anymore

good bar service, even able to take drinks back to room

friendly staff, comfy room, great breakfast.

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

hotel good breakfast and lovely staff had a great stay 2 minute walk to star city where the bus takes you into

uffet style )would recomend to any one

wifi poor, wedding party was noisy banging doors etc, we did not know that there was a wedding

good location, secure parking, good bistro.

good parking,great location food was fantastic

wifi weak in room.

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

great team on desk, helpful and friendly. gym great for cardio

in the room, the night tray was full, the wifi connection was super, the bed and pillows were super comfy with fabulous bed linen

no hair dryer,no phone in the room no room service menu

everything is good. my kids enjoyed pool time lot.

more parking would help, as would a dog bin, but these are very minor criticisms

more parking would have been nice

beautiful place, easy parking, lovely helpful staff and a. excellent breakfast

salmon & eggs for breakfast was a real treat

the hotel is very comfortable with the food and wifi good

was no hairdryer in the room and we had no room service menu in the room either

no issues with parking and decent size gym

facilities including large fluffy white towels and crabtree products in the bathroom, easy, free wifi and an iron with ironing board

5 hour car trip after school and the kids weren't allowed in the pool even though they are 12 and 9 so not very little

and as there isn t anything else around the hotel it was an easy option after a long day and kids eat free

host was amazing, bar had a buzz about it you don't normally get without being full on

on the evening the flirts bar is really friendly

the best hotel to adults ud83dudc4c

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

t for long though)

wifi was poor

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

the gym was also really good

clean and room service available as an option

would’ve been nice to have a smart tv (netflix or disney available) for kids.

no kids menu, shower floor could have done with a scrub as the grout was very discoloured.

i had a great night's sleep and a good breakfast selection in the morning

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

we didnt use he gym facilies but when we visited them they looked great and definetly would've used them

didnt try the food but had drinks in the bar in the evening

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

there is a bar there, you can have food too

i like the bar bar staff and locals very friendly.

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

i really enjoyed the stay and my kids loved it, we would definitely come again

relaxing bar and lounge area

this hotel was clean and value for money… me and my kids enjoyed staying here.

breakfast was wonderful with a good variety and was nice that it accommodated for dietary

facilities are fantastic, wether you enjoy the gym or enjoy a comfortable room ; their breakfast is outstanding, you can have anything you can

free wifi and access to smart tv for kids

no early check in

breakfast was delicious and the cleaning staff was so friendly and accommodating and loved how the

staff, bar and dining area, in easy walking distance of station, museum, central chrches, library, metro

also being signed up for the holiday in club for free late check out was very

gym could have more equipment in it

nice smart comfortable hotel with excellent staff even aloud me an early check in to fit around my meeting in the city

setting up the wifi connection was not as easy as usually

beds were brick hard and so uncomfortable, pillows were horrific, none of us

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn't want to leave

advertises as a hotel b/ b but has no kitchen but still charges as b/bit is also a pub so have loud music until 1 am on friday

the kitchen was not open as work being done

the bar shuts early

will be a great place to stay once the kitchen has reopened

staff at the hotel were amazing very welcoming and cheerful the bar was lively great atmosphere people enjoying themselves

the room was clean and big, the shower powerful and very hot, and the wifi was great, allowing me to work

rooms very hot. rubbish wifi

car parking right next to the pub/hotel

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

no wifi in room phone had no service couldn t even txt.

gym could be a little larger but just nit picking

i had a gym on my floor which was well equipped

the staff at reception and bar are excellent.

proximity to the centre bar area

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

easy location, nice to have kitchen facilities

good to have laundry facilities

gym was rather basic but some decent equipment

the gym was a plus

breakfast lovely staff realy helpfull

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

breakfast

the very friendly staff,cleanliness of the whole building and a lovely breakfast to start the

was lovely and lauren was brilliant throughout the whole booking process - the restaurant for breakfast had a good selection and it was all hot and well cooked

the family opposite me woke me up as their kids were opening and closing the doors early morning

detail that would've made the whole experience complete rather than having to go down to the bar to get some

small gym, everything was in good working order

very clean, friendly staff. the gym is tiny but more than adequate for my stay

very pleasant and attentive staff, especially the guy who was managing breakfast during our stay

be on the breakfast hall on early. make sure you put on the sign for room service.

my kids and i really enjoyed that bit

extra bed for kids wasn't comfortable

wifi connected but was so slow was unable to download photos on facebook etc.

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

have to pre order breakfast on either booking or when you arrive , it dosnt state that in booking

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

location was great hotel facilities was superb breakfast was lovely

breakfast included was really yummy, made to order

we paid for early check in, and room upgrade to a suite

very friendly staff, both on reception and delivering room service

room service food good

11 for a glass of wine. couldn't get wifi.

breakfast was great and room service was good

no room service, no cleaning,

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service menu could be some better than the one in room.not any choice

great for parking as plenty of spaces

good selection at breakfast

there is a bar that serves food and drink until late with the food being a very high standard

showers are decent, as is the wifi

breakfast is always fantastic

easy parking and key code to access main door and room which made it super easy

easy free parking and close pubs/restaurants near by

stayed there for 5 days)

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

free wifi

bar snacks and bar available

ample free parking and a lovely breakfast

mostly everything, couldn't fault the hotel.except for the bar closing early.

would have liked a night cap in the bar when we got back but it had closed at 8pm.

great bar with real good prices

great place and desk guy was sound and bar beside great crack in station bar very friemdly

excellent value for money. great location and bar staff friendly.

they gave us a free kids welcome pack, checked up on one of our children when he was crying at breakfast and played

wifi no faster

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

there was an excellent choice for breakfast

room service and bar was nice

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

location perfect to access the restaurants and bar, the hotel had a nice swimming and spa area

no mini bar in room. no drinking water available in spa without stepping into reception

i loved the spa in the basement it was my favorite place to be in the hotel

room service breakfast was tasty and quick

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

when i asked about late check out hony was really helpful and

a late check out and then having to re do key activation again after 10am m

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

the food in the bar was amazing

noisy with a room above the bar but worth it

lovely bar and restaurant area and good food

outside bar vas very welcome

lots of space to sit in different areas near the bar & outside

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

menu system, plenty of power sockets

fantastic room service

wide room service menu selection

room was very spacious

staff friendly and accomodating with early check in

nice touch giving the kids a free drink and sweets.

selection at breakfast,staff very friendly and helpful

bed was not good and it was not comfortable to sleep for kids

thank you for the late check out

we were glad to find that the hotel offered room service and food at reasonable prices

location, it s your standard holiday inn so don t expect miracles, hotel was clean, room service pizza yummy ud83dude42 it has hair dryer, iron with ironing board, tea and coffee

the wifi signal was poor, can't even use the search engine.

cooked breakfast was lovely and warm

of little extras for children