spa,pool and the room also was not bad but the bed was a bit old.

lovely hotel and staff and even had a late check out

customer service clean parking good location

the pool, the food and the value as the kids go eat free!

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

kids play room was not open due to fixing it up but park across the way done the same thing

loud music, gangs of kids outside, no kettle or drink making condiments

management are brilliant, together with bar staff.

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room next door

clean good breakfast friendly staff.

this is ideal as your away from the busy roads and the noise but best of all the parking is private and on site

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

put the selection on the door for room service breakfast but it was not collected noticed when it was too late

free parking is a great bonus and breakfast was good

wifi does not extend to the room a big gap for people these days, staff tried work around but

food good, bar good, staff good and helpful, room clean.

i really recommend the dinosaur golf the course is absolutely fantastic and the dinosaurs are amazing with sounds and movement

everything was spot on, good food and nice bar too

busy with conferences disturbing in bar and lounge areas. outside area littered and broken.

unfortunately we were not there long enough to see breakfast/restaurants or any of the spa/gym facilities but should i ever be back that way i would be definitely staying here

i enjoyed breakfast and room service whilst there and the food was excellent

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

spa is amazing

plenty of free parking with ev charging if required

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

spa bath left little black bits floating in water after using

bed wad comfy spa bath brilliant staff very friendly

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

super clean super comfy quiet good shower good english breakfast. fresh!

great value for money with a top notch breakfast included (great fry-up, chef

food was nice i had and evning meal and the breakfast was a lovely calm experience would go back when in the area no problem

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

the gym was tiny and for some reason they had allowed 2 children into the gym, the kids were running

great location for football club. next door. free parking. great bar area. friendly staff.

ample free parking clean comfortable and decent atmosphere

rry can t remember names) went above and beyond to help us and make our stay

nice big room clean and tidy, easy parking with ev charging.

also i arrived a little late but there was still some service at the alcohol bar which was good

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

early check in on christmas day fulfilled so i was able to return for the night later and get

after the event i attended at aston park returning to the hotel, the bar was overly busy

the atmosphere in the bar on a match day is marvellous (if you’re a villa fan)

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

very nice bedroom, good bar ( except for the taped up couches )

too ad the bar was closed but all minor

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms were clean and ready when we arrived

i love the bar also, they didn’t charge for the tea or coffee because we were staying

staff friendly and helpful clean rooms and bar area good outside seating fairly priced

staff were excellent, and the bar and beer gardens were superb

the girls at the bar and reception were nice, decent and friendly

excellent gym. quiet location with very helpful staff.

the wifi portal didn't work on any device, massively disappointing

had to wait nearly an hour and a half for room service - sandwiches only

room service/bar food not good

eerything lovely surroundings,golf adjacent to hotel,nice swimming pool.

lovely place, stay here on business every year. super swimming pool in spa building.

spa facilities were nice but was smaller than expected, there weren t many in there but because

there were very restrictive hours for when kids could swim

the portions were generous for kids and adults with delicious cheese cake

the theme of the hotel and rooms are lovley room service was excellent and food was great.

have your own parking space next to the property

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

just do with a bit more equipment in the kitchen - a cloth and some cleaning spray for example

despite numerous attempts neither of us could access wifi

some sundry items could be provided in the kitchen

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

tea and coffee making facilities in the room and a tasty, freshly cooked english breakfast

and friendly, particularly the receptionist who checked me in, and leslie who looked after me at breakfast

i considered bar prices were very high for this location eg

not appropriate for kids

facilities such as gym swimming pool and the sauna were lovely and not too busy, breakfast was nice and good value for money too

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

it had everything within a 10 min distance the pool breakfast and rooms were great

loved the facilities, the spa and gym

great team on desk, helpful and friendly. gym great for cardio

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

everything was fine from the bed to the breakfast used to use travelodge but not anymore

friendly staff, comfy room, great breakfast.

the food at the bar was really good and fantastic choise looking fotward to my next

friendly staff, relaxed atmosphere, dog friendly and breakfast excellent

rooms were brilliant massive tv good internet gym pool location wicked loads of parking

rooms were brilliant massive tv good internet gym pool location wicked loads of parking

to many kids running lose

aware of the wifi

i enjoyed using the gym and spa facilities in the morning. comfortable room and slept very well.

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

would highly recommend this place to all adults

on the evening the flirts bar is really friendly

staff were super friendly, food was amazing, bar was cosy and friendly.

complicated instructions to using wifi

bar opened 24hrs

noisy with kids running along the corridors, 2 fire alarms back to back, staff attempted to enter the room and

first night there were school kids running up and down

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying with us

including a communal kitchen

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

even have use of a communal kitchen if needed

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

breakfast was great

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like anything there should be more of a variety to choose from and there should be

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

this hotel was clean and value for money… me and my kids enjoyed staying here.

it would be nice to have a gym facility / pool available but other than that can’t complain

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

gym & swimming pool was a bonus they were both spotless

gym & swimming pool was a bonus they were both spotless

no music in bar as background

i waited a long time for a pre-ordered room service meal

incredibly friendly lady at the reception &swimming gym facilities available too

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled the bill when i booked it online

tasty breakfast . bar open late . comfortable room

and it’s not really walking distance with small kids so you need to pay for an uber everytime you go into town

reception ana was able to arrange that and shows us where to find food in the area because the kids where hungry and tired thank you ana we had a wonderful time

bar was definitely over priced but bar that nothing else

good location, lovely staff, comfortable, clean, breakfast was included & so much more.

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

they signed me straight up so i could get late check out for free

sofa bed in family room was a little uncomfortable for larger kids

pictures in the website and the room size werent matching, it was bit small but the kids enjoyed the

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

large room, gym, location was easy walk from train station. laundry available.

the gym was a plus

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

very clean and well equipped apartment. good facilities in reception also. bar and 24/7 pizza .

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

awkward arrangement in the bar which none of us could quite work out

i had a gym on my floor which was well equipped

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

no room service

room service menu but don't serve

free coffee in reception, late check out, friendly staff, amenities in room great like the free soap and shower gel

private parking, very clean, great staff, great breakfast

could not get food any other time of day as restaurant closed and no room service

rude in their approach to when we brought food back to hotel as food menu didn t cater for kids

ee signal there not great, but having wifi made up for it

hard to remove when letting the water out, could be made easier, also maybe a bigger option for room service after 9

no kids menu, extra bed was very uncomfortable and cost £15

wifi was slightly unreliable for the video call i had

the wifi was very poor, it took me a very long time to get my work done

the bar was a good place to meet visitors

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

perfect situated in the centre of birmingham good working wifi , with also airco in the room

large tv, wifi

room service menu could be some better than the one in room.not any choice

no room service, no cleaning,

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

above

i liked the spa and the view from my room

swimming pool only for kids 12+

i don t feel that s value for money reallyz i didn t get to use the facilities but normally kids under 12 and weekends they can t use the pool which i feel is a shame and a bit of a poor

it would be great to have an option with two single beds for kids in a family room!

breakfast and the services

given kids packs on arrival location great and close to bullring shopping

with my sister and two kids

the beds and facilities

us wow as long as we stayed there every day they asked about my boy how he is and about his breakfast

not enough tables in breakfast area. it was packed and we had to wait a while for a table

late check out and the size of the room and the friendly staff.

nothing - maybe the bar could stay open a little later

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

booked this room for our 10 years anniversary to be away from kids for a night

menu system, plenty of power sockets

we ordered room service from the hotel restaurant, service was prompt, friendly and the meal delicious

gym opening times didn't suit busy schedule

i didn't like kids making noise in middle of night

friendly staff, the room was really clean and comfortable. the gym is really good too

and free early check in at 12:30pm

i was surprised that room service was on offer

room, breakfast, gym, friendly and helpful staff

called to enquire about room service, was to

late check out that was really good as we check in very late at night, so because of that we could

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

a late check out and then having to re do key activation again after 10am m

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

would have liked a night cap in the bar when we got back but it had closed at 8pm.

great bar with real good prices

excellent value for money. great location and bar staff friendly.

bar at the bottom didn't have very good beers

great place and desk guy was sound and bar beside great crack in station bar very friemdly

fantastic bar and breakfast

staff were friendly, bar was lovely and breakfast was great.

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

breakfast range of foods was fantastic & price really reasonable, especially as children eat free

room service didn t come to the room

even a pancake machine which impressed the kids

hotel was very comfortable and spacious clean and friendly staff they gym and steam room was lovely the breakfast was

the lobby smells of figs and always looks smart and there’s a great area for kids to play without making the rest of the place look messy

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

the lobby smells of figs and always looks smart and there s a great area for kids to play without making the rest of the place look messy

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having issues and there wasn t any towels , could l wait , as a result we did not

breakfast and staff

allowed us have an early check in which was great as we hadn t slept the night before

location, it s your standard holiday inn so don t expect miracles, hotel was clean, room service pizza yummy ud83dude42 it has hair dryer, iron with ironing board, tea and coffee

the beds were comfortable and the breakfast was brilliant

rang reception to ask for wifi password to be told plainly

room service options very limited. gym was a lot smaller than i thought it would be.

room service for food when i got in later on

nice little gym

bar stocked many drinks

the gym and the staff - particularly receptionist & cleaners

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

staff couldn t do enough for us great view very clean and fab breakfast

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

gym was ok but could have been better.

overall stay is good. however no tv channel for kids.

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

parking £15 rip off and £10 extra late check out 5pm excellent

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

buffet breakfast was exceptional

snack bar caused a delay due to payment options and reception had to support

breakfast was also great and went on to a decent time- 11am

lovely staff great breakfast ,great location

great location, spotlessly clean in all areas very good breakfast, bar service very good.

ok gym decent location

loved the complimentary mini bar and balloons on the bed for my partners

couldn’t find option for breakfast in room

breakfast too expensive, wifi did not work

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

location, gym and spa is great, nice breakfast and good value for money overall

lots of space to sit in different areas near the bar & outside

lovely bar and restaurant area and good food

the food in the bar was amazing

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

outside bar vas very welcome

location was great,10 minutes walk to the bullring shopping centre & casinos & bars & train station

staff were really helpful with early check in

there's a bar in reception but we didn't use it

bed was very comfortable and room service was very quick and

atmosphere, great gym facility and loved the lounge bar type place wish i had more time to spend there will

location for the football, early check in

gerry the ud83dudd25 and bar . thanks the highwaymen.

location was great hotel facilities was superb breakfast was lovely

to help towards finding another place suitable for myself wife and kids to

parking was in the back garden of the hotel where there was lots of drunk people and kids playing football, broken photoframes in hallway, internet didnt

cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not a big deal when you look at how

was spacious with separate beds in the ante room for the kids, restaurant and bar served well (within the limited options), beds and bath was very good

the entrance hall, reception area, dining room, day room and bar were beautiful as was my room

lovely room, easy place to find and good parking

prompt room service, great location, style and room

the icing on the cake would be a pool, sauna and gym

everything rooms clean and comfy staff excellent spa massage was great

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

we were given complimentary late check out at 1pm ( usual checkout is 11am which is still a decent time

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

dimple breakfast all cold cereals, toast, yoghurt and ham

lovely bar

i didn't get up early enough for breakfast, but the pub is wonderful

bar with a lovely atmosphere

breakfast was different to what i expected but it was nice, i enjoyed a nice morning coffee to wake

host advertises use of a spa pool but only one room has it

for us was great as we were spectators at the belfry golf course for the masters

haven't stayed here before is that it is a working mans club and therefore at the weekend the bar gets very busy and very lively

early check in and close to where our party was

was told my 2 friends could have this as requested but they had run out of that also so as the kitchen was closing

the bar areas were spacious, drinks were a fair price and the room was clean

clean rooms play area for kids

late check out which meant no uncomfortably early alarms on the

there was dirty laundry in the corridor, i assume the price reflects more on the location as appose to the standard

no breakfast loc,good

good continental breakfast at a good value

wifi was free

comfy bed and spacious room - plus my daughter delighted with her kids bag of activities

wifi was a wonderful addition

excellent breakfast which kids enjoyed and clean room

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

lots of kids running round in breakfast room

they charge you for parking

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long hallways

order food from room service pizza worst i have ever been given sent it back inedible a under estimate 14 pound

room service menu has improved and i had one of the pies - delicious and good value for money

great bar with friendly locals

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over the place in the public walkways, had to climb over everything to get out

was wonderful, 24 hour bar yet the rooms were silent

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

no room service unless you pay an additional 4 per order

, came to fix heater too, i lost the hat so he helped me out alot , other guy helped me out with kids places to visit, the king rooms are big and bed are super big although the pillows are very

location, with good car parking on site and free

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

kids running unchecked around corridors

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

the bar area was pleasant and relaxing

door wasn’t too busy and although they warned me it might get noisy because of events in the bar area i couldn’t hear a thing

and helpful staff, clean and spacious room, bar and restaurant downstairs (which we heard no noise from)

the food was good and the bar options were accommodating

bar was clean & friendly, staff were very

i like the bar bar staff and locals very friendly.

there is a bar there, you can have food too

it was nice to have the bar available for breakfast and dinner

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

we were able to check in early and every effort was made to ensure the kids were happy

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

the rooms were very smart and we enjoyed the breakfast ud83dude0b

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

he was on duty for breakfast next morning and really attentive

very cheap for 2 adults and 2 kids with breakfast included

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very professional and

an overnight stay the room is fine for a family of 4, as long as both kids are not 13 or older

easy parking early check in breakfast

there was no room service. aftet a tiresome day, that would have been truly helpful.

was excellent, easy to find and plenty of parking

everywhere was clean, loads of parking, staff were great, bar was cheap

you can t order room service over the phone but have to go down to the reception to order food

liked the fact there is a lift to floors that's a plus and room service available

not very friendly, manners cost nothing the club area is like a leisure centre, kids in main swimming pool

the gym and spa

a little run down. gym was small and spacing not enough. crowded at gym.

beds were comfortable and we had a balcony overlooking the golf course

i enjoyed the spa treatments!