veggie breakfast was very average, but included in the booking price. wifi was intermittent

no room service but no big deal

great location, excellent parking, the food was fantastic and the staff were so accommodating.

clean, nice decor, good facilities, good size, lovely staff, good value, felt welcome, free parking

i would describe restaurant and bar as providing good quality 'pub' meals

the wifi is also very good here

room service was excellent. very friendly helpful staff.

staff allowed me to order room service past a certain time, which was so helpful

friendly staff and close to train station, good parking and close to all bars restaurants and shops

location, free car parking, breakfast, professional staff, pet friendly.

quiet location, friendly staff, great breakfast, shower was excellent.

breakfast was amazing as was evening meal

breakfast was excellent. location was perfect for my requirements

kids swim times were quite restrictive as the two hour slot straddled the check in and check out

friendly staff when i arrived at 11. good gym n excellent breakfast.

as i was only there one night for a function i didn t get to use the gym, spa or golf facilities but have no reason to believe they were not also 5 star

room was comfortable and nicely sized, afternoon tea and spa was lovely and nice swimming pool

tea and coffee station at breakfast was a bit cramped.

bar area, atmosphere, friendly staff and very relaxed

safe parking and excellent food made with fresh ingredients available in comfortable surroundings

far its so clean smells lovely the staff are so helpful and polite its a lovely atmosphere in the bar and the food is absolutely banging the portions are big to,the rooms are very clean and the

food/drink was served in the bar for a short time after my arrival

) a self-service continental breakfast available from 7am

the swimming pool and the peace and quiet

this spa relly does beat the rest

the spa was amazing

coffee could have been a bit warmer for breakfast

excellent walking in the area. wife loves the swimming pool

the location was ideal for a nearby wedding venue. ample parking.

parking can be a little difficult on busy nights as people visit the pub

welcome, cosy environment, excellent wifi, bathrobes, comfortable bed, great food, excellent wine, very friendly team

have like some cereal with breakfast, otherwise v good parking was full on saturday morning with a car

the bar and restaurant staff are so friendly and helpful

wifi was problematic

the breakfast was fantastic and the food in the bar was good

lots of free parking in hotel, food is good, live music fri evenings

room was comfortable. dinner and breakfast were good. staff were helpful.

there was plenty of parking, and the staff were friendly

good parking area and free wifi

lots of free parking

the small gym was near my room and so very handy to use

did not like the idea of paying extra $30,00 for accessing the pool

spacious bedrooms, clean, gym facilities, friendly staff

the wifi was a little hit and miss but that's about all

friendly staff, very clean, comfortable bed, bath and shower, tasty food, car parking

the bar had a very good range of drinks and all the staff were very helpful and friendly

excellent parking and comfortable rooms.

free parking and easy access to the hotel and the room

the kids love the family room with the double bed and lovely bath

bathroom, bedroom

some cigarette butts outside the room on the patio that could of been cleaned up first as the kids started touching

there was visible mould on kids room windows

family room is great. kids loved the bunk beds. restaurant has a great wine list!

they have a 24 hour bar which just made it even more perfect

wifi free in public areas and in my room

pleasant and quaint hotel with a great lounge and bar to relax in

setting, full of character four poster bed was fabulous and spa bath was a real treat

the staff were very friendly and helpful, free wifi and parking

we were made most welcome by the team, excellent facilities with the added bonus of winning a bar of chocolate in rock an roll bingo, food was home cooked, good menu which was severed hot and

the food here was fab and i loved the recommendation from the bar staff for a drink i d never tried before and is now my new favourite

breakfast was great. bed was small. prefer a queen size bed. bar was good.

pub, loads of free parking, friendly barmaid, san miguel on tap, great breakfast, super comfy bed (room 3) (+)of onsite parking (+)food was excellent and very friendly locals plus plenty of parking all staff were excellent and very (+) such great value for money rooms perfect plenty of parking (+) plenty of parking in front of the (+) good car parking (+)friendly staff,good food,lovely room,very pet friendly and plenty of parking. (+)the welcome was good, free parking, good tea tray and biscuits.

food was amazing. well prepared. just great chef - daniel was great as was the bar staff :)

lively bar with live music on the friday night we were there

large bags of laundry left in the corridor near my room throughout my stay

staff on reception waived late check out fee as i hadn't been advised i would be charged so that was kind

also complimentary wifi too

wifi only worked in the bar area and even there it was not very strong

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

i was on the first floor and did not hear any noise from the bar and restaurant

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

fast room service

the roadworks outside. tricky wifi.

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

could do with more people behind the bar when busy

the restaurant was very good and the bar area was phenomenal

free wifi available too

ample car parking space

the wifi didn't work in all areas of the hotel a temporary charge of 99 was added to my bank

en) likely due to being on the top floor

we couldn't get wifi in our room

the above was topped off with very friendly staff, plenty of parking and in a great location

staff were excellent and friendly. breakfast was good.

lovely old building, superb staff, outstanding breakfast, nice room

the bar area and restaurant were cosy and the room was comfortable and quirky

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

mini bar was well stocked

maybe some hooks or pegs on the wall, as the closet in room lysander also housed the mini bar and coffee station so it wasn't very practical to hang clothes too and we had formal suits and

ntinental), food and location were all excellent.

with lovely pillows and duvets, and the food was exceptionably good - both dinner and breakfast

staff were brilliant, the room was beautiful and clean and the food in the bar was excellent

it is such a key feature of the kids activities that i felt we should have been told before so that we could manage the kids

kids club could be bigger.

locker rooms were not clean the sharkies reef was also dirty room service served a previously used open mustard bottle

the kids' swimming pool is brilliant

kids club could be bigger.

plenty of parking onsite

the staff were helpfull, friendly & great with the kids, food was tasty and plentifull, location was discreet, proper hidden gem

booked a room for 4 and the pull out bed was a little small for my two kids to share

wifi in room was a bit clunky

uten and dairy)

breakfast continental with boxed cornflakes and energy bars and yogurt is ok but no fresh bread in

the pub served food, including thai bar food and also a restaurant, serving the most delicious thai cuisine

restaurant and bar on site and dog friendly

staff in restaurant and bar very friendly and helpful

the bar and restaurant were excellent with a full thai menu to eat in or take away

staff were helpful & friendly, plenty of parking, evening meal on one night was good value too

free wifi

facilities, rooms, lake, pool, gym, food, rrstaurant, breakfast, views of countryside

rooms had slight evidence that they needed an overhaul, the locker room in the spa had many broken lockers

parking/ lovely characterful building / our room was an excellent size, with good facilities and on

easy check-in, clean and modernly furnished room, and really nice continental breakfast served by a very lovely lady

lovely breakfast

secure bike parking

staff could not have been more helpful. beautiful location/ rooms. breakfast was very good.

there was secure parking for our bikes in a garage

the welcome to the breakfast, and every detail in between, our stay was quite incredible

clean, stylish and well equipped. free parking. excellent facilities

parking was easy and secure which was important as we left our car there all day prior to check in

room facilities were great, parking was excellent

breakfast very good ,staff were very good really good place to stay

lovely hotel & spa with nice sized pool, staff very welcoming, great value for money :)

no visa le details for wifi

this hotel doesn t offer room service which was a bit disappointing.

room service is not 24 hrs, toothpaste was not available, hair dryer not working and the sink hole

was always amazing wifi was a bit hit and miss

everything under one roof with easy access to the bar

parking for the guests for free

nice bar and staff

fantastic bar service from amy and her team, great food clean and also a wonderful breakfast the following

car parking was good with sufficient spaces even though there were non residents at the

the room was quiet, there was plenty of parking

close to the motorway. good parking good wifi

excellent staff, good parking, excellent wifi and tv, good aircon and quiet.

spacious communal area and plenty of parking space.

paying 5 extra for food to be delivered as room service seems unnecessary and not my experience of other hotels

pool area was great, in fact my kids liked it so much we spent 4 hours in there the morning we left

the reception was friendly, quick and informed us of times of dinner, breakfast and pool openings

bar amazing room adorable parking brilliant spa amazing and a sunbed

clean, staff friendly and helpful, room comfortable, pool/spa superb and both dinner and breakfast excellent and parking easy

the food was lovely and the room service was very prompt

wifi is the o2 free wifi which i had issues accessing as an out of country visitor without a cell

size room with continental breakfast included and free parking

loved the late check out

ample parking was an added bonus

wifi wasn t brilliant

parking spaces weren't enough

could not log on to the wifi, the shower leaked onto the bathroom floor.

it was also unfortunate that when we stayed there was ground works being done with diggers on the golf course, so that partly spoiled the scenery

the golf club house is a lovely bright airy space for a wonderful cooked breakfast

n the golf clubhouse) was brilliant

hotel had plenty of parking and was situated in the middle of the town

breakfast options were slightly limuted in terms of the buffet variety of foods provided

central position easy parking check in straight forward now problem nothing.

sofa bed in the room was on the small and slightly uncomfortable side for my kids.

were amazingly attentive at breakfast, greeting every guest with genuine smiles and conversation

notice and checked in quite late, but everyone was really friendly, the room was nice and clean, wifi worked well, breakfast was

and sofas removed from restaurant and bar area, so no more sitting comfortably with a drink or to watch television

good bar food and friendly staff

location and facilities, onsite parking is a real bonus given the location in central basingstoke

the food was nicely cooked and presented, the staff were excellent especially the bar staff with the choice of drinks etc

lovely room with spa bath. breakfast served by really lovely friendly lady.

breakfast was nice, had room service due to covid but it came bang on 8am

room service sandwiches were delicious

couldn t get to the bar due to a wedding

r nicer than modern chain hotels); friendly helpful staff and amazing spa bath in the en-suite bathroom

only one slight thing and that was the wifi was a bit hit and miss but other then that nothing

steve was super helpful over email and let us have early check in and late check out

the owner was friendly and allowed me have an early check in and late checkout, which was much appreciated

steve was super helpful over email and let us have early check in and late check out

the stay here was really nice, very clean, had everything that was needed, from drinks to wifi

did enjoy the breakfast though but maybe i was hungry because i didn t eat or enjoy my expensive dinner

we made time for the golf course and playing tennis, croquet together and relaxing around the outdoor pool

could promote jointly with the neighboring golf course

the changing rooms in the spa was very small so there wasn t much room to change with more than two people in there

small gripe - kids around the pool, but nothing that shouldn t be expected from a weekend stay at family

wifi was good enough for streaming and room had large smart tv to mirror device screen so watching

friendly staff although the bar staff could be more attentive rather than chatting amongst themselves

pool does not open until 9am

cleanliness, location, bar and restaurant and a starbucks perfect

ke removing something on the burgers)

choices brilliant, cooked well a breakfast bar complete with juice cereal, fruit tea coffee etc very welcoming staff and service, our rooms

really like the food and the atmosphere in the bar bed was very comfy

the coffee bags in the room one of the bar staff was not so friendly

dining room and bar are a good size, plenty of tables of various heights and some very comfortable chairs

leaking from the ceiling down stairs in the bar area peeling paint in bathroom bath small and

no bar or restaurant - but ok at this price

no bar - but everything else made up for it.

the bar across the road

used this hotel as our base as it has great facilities there and lots of ev charging if needed great for dogs too and the hotel is quite as its set far enough away from the

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

we had the kids pool all to ourselves early morning and the leisure staff were friendly

there is a bar which can get quite noisy at

the facilities with the five indoor tennis courts , pool and gym are excellent

pool and gym were also great

reception staff were excellent. the food served in the bar was very good. room was ideal.

24hr room service, we arrived late and no food available but we did order locally and have it

dee made sure our room was ready with the beds for kids prepared which was a treat

the grounds are beautiful and there is ample parking

dee made sure our room was ready with the beds for kids prepared which was a treat

comfy bed and good wifi

why put a couple near noisy kids banging all night

late check out too

kids running up and down corridors from a wedding

good strong wifi signal.

ee of charge)

cooked breakfast in the morning, crisp clean high quality sheets, room and bathroom very clean and better

the breakfast provided was plentiful, not freshly cooked but we were aware and had porridge, yogurt,

beds soooo comfortable, powerful shower and good breakfast

nice community pub good parking friendly staff nice breakfast

there was a function in the bar/restaurant but the staff made sure guests of the hotel had a space in the bar to eat

lovely outside patio area & to top it all we could take our dog inside

shower pressure was good, customer service was amazing and there was ample parking available

had a delicious light supper from the menu with a drink, a good night's sleep and a lovely cooked breakfast

food was fantastic. rooms beautiful standard and clean. ample car parking and great wifi

plenty of parking, very little traffic noise, no light pollution

spa was relaxing . room clean and bed comfy.

large bar area

spa jacuzzi and sauna with a steam room

room service is open and provides a good menu

great price for 3 nights and spa facilities all included

drinks options available for room service were quite limited & so we ended up buying our own drinks for the room

clean room and good breakfast

room was fine with two pull out beds for kids

breakfast was very nice and well organised

couldn't get room service for breakfast

food in the bar was exceptional, bar staff lovely

service hours should be a little extended, and the room service menu should be

beautiful area, lovely staff, fabulous room, breakfast was delicious.

property was stunning and the grounds were great fun for the kids

absolutely superb. best breakfast i ve ever had

good parking, good bed,good breakfast,friendly staff. would stay again.

bar restaurant was pleasant and the food was good

delicious meal in the bar with a really friendly atmosphere

was very good with parking available to the rear

no breakfast as advertised

plenty of parking

good and service in the resterant excellent but was confused when because of dog we were in the bar area adjacent to the resterant 10of us and we were expected to order at the bar

plenty of car parking spaces

lots of parking, nice staff, pub was lovely, nice outside seating

the bar could have done with more staff at peak times.excellent

staff really good and nice atmosphere in bar and restaurant

the food - both breakfast and evening meal - were cooked well, served promptly, and tasted as good as one might

the food in the restaurant was excellent & service exceptional as was breakfast

clean , quiet, very large car park, good bar facilties and atmosphere

breakfast was delicious, prepared fresh with additional continental options

brilliant wifi too

wonderful host, excellent self service kitchen and good fast wi-fi

clean rooms, free parking

good kitchen facilities

plenty of breakfast stuff,very friendly good value

nobody there to check me in. had to go to the bar to find someone

friendly and accommodating staff, clean, well presented and welcoming rooms, lovely vibe in the bar and restaurant plus the food was simply gorgeous

wifi wouldn t let me stream

breakfast is always amazing also

lots of parking, outside and inside seating areas

location is great, room comfortable with adequate wifi

ere is free wifi which requires personal credentials)

great room service

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

wifi was a bit slow and freezes

available garden and bar areas

there s a nice little bar with comfy seating

room service offered was excellent

room service was excellent and the staff as always are always happy and ready to help.

welcoming & friendly receptionist , the bar & restaurant looked cosy etc but i went straight to room as tired

they made sure we were able to eat in the bar with him and gave him extra sausage for breakfast

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

are staying in the mansion, the grange is a 5mins stroll from the reception, or a 1min drive with parking available

com there was a gym which is currently closed

the bar food was good for the children for dinner

no reception facilities and little contact with staff, unless you go into the bar

the staff were lovely in the bar / restaurant

which point they are super helpful)

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

loved the access to the pool and gym

the room service was delicious and plentiful

room, breakfast, room service!

access to a nice gym and eating facilities. quiet location.

comfy bed, got room service rather than leave my dog in the car in the cold, and it was great service

the breakfast was plentuful and of a high quality. staff friendly and gym facilities a plus.

no hot food room service in the night time.

lift, poor wifi

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

park from hotel is a fitness facility with a good size swimming pool for lengths , small weights gym on ground floor and small cardio room upstairs

having a golf course around you is the extra hidden talent as lovely to watch but at night so quiet

breakfast was great, huge choice. pool was great for a dip with kids.

wifi cover and no clear description of charges in welcome booklet in room

didn't dislike anything food and bar was good

the golf course

staff were super helpful and friendly especially donna, demi on reception , ryan at the bar and sarah and jo at breakfast made me feel super welcome

bar was wonderful and the staff were great

no wifi in room

wifi very weak

am responding for a work colleague - a great stay, very comfortable, excellent parking