good room. quiet. first floor. view of pool. nice staff

gym was closed, pool was closed, paid breakfast

the so called gym- smelled like dirty socks

and the pool was not open

pool was not open, but not a show stopper some fixings in the room a little old, dated or lose

room did not come with an ironing board, also the guess laundry room closed at 10 pm

clean and staff was friendly. pool was a great activity for my son and the breakfast was great

great breakfast and very clean room!

everything was clean, great breakfast, and super friendly staff

i like the big rooms very clean amd pool

the woman running the kitchen was excellent

that it was very welcoming i like the friendly staff/ front desk manager: 5 starts i enjoyed the breakfast

easy parking

was clean and kitchenette area was very helpful

plenty of parking

access from parking to room spacious and clean quiet at night everything you need in the kitchen and a grocery store basically across the

outside of town so not super crazy at night, spacious and clean room, kitchen area great for quick

early check in was available, very clean, fully stocked kitchen. amazing price

we love having the kitchen and especially the refrigerator/freezer

having a kitchen in the unit was great

is the best with the best employees, and the best rooms, pools, spas and gym

a piece of furniture in the kids room was worn and the leather was peeling which made me anxious with a baby but he didn t

also , had problem connecting to wifi , tried calling front desk several times between 9:00 and 9:30pm on our first night , no one

water park not having towels the kids were freezing shaking crying because there was no clean

late checkout, great rooms, convenient location, great for travelling with kids.

pool under constructiin. no gym

was great, other than the pool being closed down for maintenance

only thing was the pool wasn't opened, and it would of been even better, if there would of been a continental

let us get a late check out due to needing to get some work done using the internet

went for laundry and the pool

lt like a nice condo complex); easy access location; good parking near unit; helpful, friendly staff; prompt attention to requests

not enough parking

tastes off but i was very glad for the breakfast scrambled eggs don't seem to be real scrambled eggs the boiled eggs had a plastic key

it would have been nice to have indoor pool and jacuzzi.

breakfast was great

full kitchen, dining table, separate bedroom

having a kitchen and sitting area was a bonus

nice kitchen and free laundry facilities

gym is a tiny room with just two machines

loved that it offered a laundry room with multiple washers and dryers

the rooms were decorated so cute and everything you needed in the kitchen was there to make our short stay even more

the room was very large and spacious. it had good amenities such as a kitchen sink and table.

the rooms are spacious clean and have a small table and kitchen area

nice design, mini kitchen area and dining table were super convenient

pool area should be updated. but, i heard they will be doing an update to everything next year

pool, restaurants, room service

no bar soap in bathroom. that s it. easy

i could not take the breakfast to my room but i can have room service and pay

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

location & full kitchen

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

room has very nice kitchen

tv and didn't the channel to watch super bowl on tv and didn't have real breakfast food and the stores and restaurants are too far only by car can go to the

i could see a laundry aide across the hall

lovely spacious room with kitchenette, bedroom + living room sofa bed

had what we could have needed in kitchen and nice updated bathroom

room was great, love the wood burning fireplace, separate spa bath, great bathroom and sunset views

told us where to get some lunch and start our day of e woman that's runs the breakfast bar is

staff, stunning room with kitchenette (the bed was so comfy

is no room service and as a girl it was really hard to get ready in the bathroom because of the dark

i wish it didn't rain ,,, so we could experience the roof top bar area. :)

would have also loved room service as an option but that is more of a luxury and not a need

nice rooftop bar and restaurant

location was wonderful and the building was nice. roof top bar was great

quesadilla from the bar was delicious and lobster/creamy pasta dinner was fabulous

bartender and bar were fun way to end evening

we also requested early check in and that worked out as well

we had a drink at the bar and the entire staff was very friendly

loud enough to wake the kids

touches + super clean + fresh baked cookies every day + very much in the details + delicious breakfast + right in the city center + just the most wonderful interior design + a hotel with a

enjoyed almost everything and will definitely be coming back, but at $600 a night the breakfast options could be a little better

it is a beautiful combination of bed and breakfast with luxury hotel

the complimentary breakfast, snacks, and beverages were plentiful with high quality options

a couple small things: coffee in the machine at breakfast was cold, and my room did not have an ironing board

my daughter really enjoyed the pool and the gym was nice and clean

bathroom was nice - modern and large (important for us - 2 kids, 2 adults)

my daughter really enjoyed the pool and the gym was nice and clean

my kids loved the pool

breakfast was good everyday and lady in charge was great

great for kids

kids loved the hot chocolate bar

pool not that great very small at hotel

had a shuttle car to help get to other things which was great

parking, walking access to great restaurants, and indoor pool were my favorite things

breakfast was amazing

i liked having a complimentary breakfast, gym and pool available.

gym and pool

clean great breakfast nice pool

breakfast, service, pool, staff, cleanliness

good location for uber trips into salem nice to have a suite and kitchen

staff cleaning and kitchen staff goes out of their way to engage with friendly comments

stay at this hotel is by far the best, our bedroom was separate from our living room and small kitchen, it was fabulous to come back to a clean room and be able to put food in a real fridge, we

the pool was very dirty, cloudy kids couldn’t go in the pool.

everyone was so friendly the only negative was we were traveling with five kids and the pool was closed we had the option to use the pool next door but that was a cold walk

very spacious and great for families or for working from the room, there's a desk, tv, couch, and kitchenette

there was a gym and a pool

clean and had a great breakfast. pool was also clean

updated new room with a great breakfast.

pool is quite small so don't pin all your hopes on doing laps

it is mostly street parking, the parking lot is very small and filled up quickly.

beds are very comfy lovely breakfast basket every morning very helpful hostess, giving good recommendations for eating[turners

the breakfast basket delivered to our room was lovely.

gs, muffins, croissant, yogurt , fruit etc) to get you going

it wound up being a 2 person trip and we didn't pay for coffee or breakfast

no laundry bag

so my kids and i had to try and sleep through

gym but pool not open

property was not up to hi express levels of service no restaurant, bar or pool was available during our stay and seemed unlikely in the near future

the facilities the gym the heated pool

they don t have a pool or a gym.

the bar and hotel restaurant

the worst wifi and internet access ever met.

clean, modern rooms, extremely comfortable beds, and fast wifi

poor sound isolation - kids in a neighboring room loudly ran around till 11pm, we could not fall asleep early

we liked the kitchen and full size refrigerator setup in this housekeeping unit

laundry machine ate money

house keeping thru my dirty laundry away cause i had it in a trash bag

for your money even has a stove, oven, large fridge and freezer with a sink so basically a whole kitchen in your hotel room n the room was very clean

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

no indoor pool

efficient staff breakfast expected level of quality for hie

the breakfast buffet was nice as well as the location of the hotel from the airport.

breakfast had a wide variety of food to eat and was good

the breakfast.

the pool was not open

location, the lake view, the breakfast buffet, plenty of free parking, pleasant staff, comfortable room

if tavern was open. pool. but covid stopped all that so it was great for the circumstances

pool bar views

free parking was ample

breakfast was good

friendly peronnel, comfort rooms,wifi,

lumpy beds, no hot breakfast, location wasn't great

rd to get to), wifi spotty, noisy

parents were not looking after their kids

shuttle drivers coming and going were helpful and friendly

appreciate the airport shuttle service and the friendly staff

the bar was unusually high-priced for a drink

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

the easy check-in and friendly staff along with parking and 24hr airport shuttle

the pool closes extremely early and the gym only has three machines, which is shocking for a hotel in this price range

the pool was wonderful, and the food at the pool and the pizza at the store inside the hotel was

the price i paid, i shouldn't have automatically been given wifi usage; i had to go and request and they ultimately acquiesced, but it should not have come to

parking

pool closed early; too far away from boston

very nice size room with a perfect little kitchen

loved everything including the pool area

only thing i loved is that boston sports clubs was right next door, such an amazing gym

pool, hot tub, shuttle, breakfast, very clean

huge room, very good kitchen, laundry room nice breakfast

breakfast was great, could have bacon sometime.

great laundry room as well

breakfast pool gym clean rooms . close location to family & friends homes

i like my room it was very spacious. the pool and the gym .my kids really enjoy the pool.

pool wasn't open

and the gym is nice

very clean, nice pool and spa, large room.

amenities no breakfast,pool,gym just plain room

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

asked for early check in and didn’t get it when i arrived

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

and helpful staff, efficiently run (free) shuttle, clean and well-maintained facility, including gym

also, i like the attitude of the people at the front desk and the shuttle bus

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

breakfast was good

didn't like not having to get a separate key for gym

hotel reach there no room they send us back to holiday inn it was the worst nightmare for me and kids 3 am we were still waiting for ö room to

great customer service, clean, good breakfast

the gym and the breakfast ! :d

excellent breakfast

the pancake machine was broken, and our kids had to be on a different floor

room service.

the wifi wasn't working

location, complimentary shuttle to the airport

shuttle nice room great price for proximity to airport

when i logged on to get free wifi i was put onto a screen that said the charge was 4 something when i queried this at the desk i

breakfast

good breakfast as well

breakfast was good

i like the breakfast the moment was good

breakfast was also good

beautiful, clean, super comfortable bed and a great breakfast

free local shuttle was great

the breakfast was very good as well with lots to choose from and the selection was not empty 30 minutes

small exercise room and laundry (cheap

gym and swimming pool are nice

nice sized indoor swimming pool, my kids enjoyed it

no bed linens or towels for over a day, kids where cold as no blankets

wake up to have breakfast that is served from 6:30 am to 9:30 am, they have starbucks, a swimming pool for those with children and a gymnastics room

the shuttle driver for the airport was very kind and considerate

the rooms were spacious with comfortable bedding, the pool was clean and comfortable, the breakfast was delicious and the staff was accommodating and

which was highly disappointing considering that was a big factor in choosing this hotel, the gym was also closed for 2 of those days

everything was ok. free hot breakfast was an nice surprise.

the only thing i would suggest regarding the breakfast would be maybe scrambled eggs, bacon and a little less spicy on the potatoes

we didn't get the opportunity to try the gym nor swimming facilities which both looked reasonable

clean comfy gym was gym room was sweet

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

it also has a self-operated laundry room which is handy for washing your clothes

communication between checking in staff we arrived on wednesday asked about late check out that could be arranged for friday due to having a later flight asked if there was a

hospitality cleanliness pool breakfast

loved the pool and location

clean, new hotel. well planned rooms with mini kitchen

the premises also has a nice indoor pool, although i didn't have the time to enjoy

location inclusive breakfast dog friendly indoor pool gym.

the complimentary breakfast was perfect and had many options

windows to small for the room whit kitchen

not bad gym

complimentary laundry service is a great feature and the hot breakfast was great

breakfasts were good, as was the clam chowder we had in the bar one night

had gym and small pool

hotel offered a shuttle which we used, and included a breakfast

kitchen staff deserves praise

love that they had guest laundry available

from the shuttle picking us up at the airport, dropping us off at wood island train station during our stay

would have been nice if the shuttle made an automatic stop at wood island on the way back from the airport, as visitors from

the laundry facilities could do with more machines

breakfast was expensive, bar was closed, and pool was tiny

we loved the pool! and it was a bonus to have free parking.

comfy beds, ac worked perfectly, great shower, pool was by reservation for an hour which was awesome

the bar was awesome! everything was clean.

size of room, tia was very helpful, swimming pool

very happy with everything the hotel had to offer plus a bonus hooked to score board sports bar and grille

the gym facilities were well kept, clean, and exactly what i needed for my trip.

no pool or gym access due to the pandemic, which was out of their hands!

pool is open by reservation and there doing everything possible to ensure a clean and safe

a sports bar and not really good with kids

pool,location, friendly staff

guests, free parking, friendly accommodating staff, place for family to sit and gather around the pool

not to like, pool, hot tub, bars, restaraunt

room was very clean, staff was helpful and polite. the food and bar were excellent.

everything we look for: restaurant, bar, pool, hot tub, great breakfast monday to friday and excellent location

my only suggestion for is that breakfast should be served until 10:00 instead of 9:30

breakfast was busy and things emptied quick but they stayed on top of it

great room peaceful comfortable bed nice hot shower great breakfast

the breakfast was good and the beds were awesome!

nice breakfast

air conditioning seemed to be at just the king suite room and not in the living room/kitchenette

size fridge, equipped kitchen with pans and utensils, spacious bathroom, and door separated sleeping section

large comfy room with equipped kitchen

very nice stopover hotel, friendly staff, delicious breakfast

very friendly, nice and clean , the rooms was very comfortable , the gym nice and clean , i will recommend and coming back for another vacation

were happy there was daily breakfast

the breakfast has options for all diets

issue unexpectedly no questions asked no explanation needed they free of charge offered us a late check out all the way until 2:00 and weren't banging on the door and being rude at 1:59 like

nice modern hotel with 24 hour gym amenities.

good breakfast, nice swimming pool for kids, very friendly staff

to airport, shuttle bus services, full amenities and great restaurant

very helpful staff, early check in when we turned up early to chance it, large and comfortable room with enough space

clean, modern, amazing shuttle service!!

early check in

big rooms, spotless clean, very nice and quite, great services and of course the advantage of a late check out

the breakfast has good variety

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom was fantastic

the hot breakfast did not disappoint, great variety of food options, area was kept clean & well stocked

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was still in there and i didn't say anything but it was very

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

i enjoyed the accommodations, especially the swimming pool and the gym and the beds were comfortable

hotel has a nice little bar and the breakfast was very good

had to ask for our breakfast voucher at the front desk othwrwise we would have been automatically charged for it

the staff was kind and food and drinks at the bar were tasty

complimentary shuttle to airport

i enjoyed the free shuttle service around town

lovely fish restaurant and lively pool bar all on site

i love their rooftop pool / hot tub

the kids robes were adorable and the treats were a great touch

the kids robes were adorable and the treats were a great touch

no swimming pool

close to the airport with shuttle

shuttle timely

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

the wifi didn t reach the room.

there is also a laundry room and free coffee and tea

the staff was so nice well informed. the shuttle service was excellent

i didn’t tried breakfast. location meh.

the room was clean the breakfast though not hot enough was good

friendly staff shuttle to airport, and convenient

the breakfast was wonderful.

slight food odor in closet—most likely due to its proximity to kitchen area in room (some attention to ventilation would probably take care of it)

great laundry facility's

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late check out

breakfast was good. the coffee was the best.

ramona was exceptional.,the kids loved her.

and the indoor pool was great

nice separate little bar area where coffee pot and refrig were located

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

clean comfortable room. good breakfast . fast check-in and check-out

staff is very friendly, hot breakfast daily.

breakfast is ok.

great gym i loved it!

the staff was so friendly, breakfast was amazing, and the room was very clean

salt water pool always gets the perfect 10

we really enjoyed the bar and pool

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

the location from the metro laundry facilities rooms in itself quite big and comfortable

gym - people kept coming in to take water from fridge, post work out there was none left

the location was great as we have family a suburb away. the breakfast was really good.

shower was the nicest shower ever. kitchenette and full fridge were nice.

breakfast was great, but most of all the room was really comfortable

not having non pork meats for breakfast !

the facilities were complete and comfortable, such as the fitness area, the lounge, and the workspace with computers

new and clean, nice pool for the kids

gym and pool facilities are nice

it was a short stay, both the kids would have rather just stayed there all weekend

staff was a little rude, the restaurant lacked options for families/kids

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

gym almost every machine was broken or out of use

not get the opportunity to taste the breakfast

we could also use the laundry room, free of charge

there could be more laundry facilities.

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

the gym was spacious and well-equipped, making it easy to stick to your fitness routine

breakfast was my kids favorite! the beds were comfy.

nice to have 2 tv's so the kids were entertained while we watched a movie

hotel restaurant and bar is a perk when arriving late at night

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

the service at check in and at eh bar was excellent

no microwave or refrigerator in room and no laundryroom

breakfast so delicious. coffee amazing. gym superb and professional. bed so comfortable.

great fitness center with pool and hot tub

the shuttle was easy and prompt, very friendly

pool was clean and well maintained

continental breakfast was a bit sparse.

very clean. friendly staff. pool on property is very nice. excellent location.

it was clean and had a nice pool. friendly staff. coffee and snacks in the morning in lobby.

breakfast included

ceilings which makes them feel very open and bright, the rooms have been clean, and there is a pool although i haven't used it, yet

took awhile for us to check in no one was there from 1230 to 130 and i did arrange for an early check in as i was going to a wedding

our room also had a back door that went to the pool, that looks deceivingly small in the photos

and back door to the room provided access to private hotel area with tennis/basketball court and pool

sorry we didn’t get a chance to use the pool

even the casino no longer charges

pool and basketball facilities

i liked the pool and recreation area great for kids

there is a pool, a basketball shooting area, and table games for kids

also, we were hoping that the bar could have stayed open longer

plus, kids are very rambunctious upon their arrival and could be rude

from the amazing staff to gorgeous rooms great pool and work out gym, location is very close to great attractions and very helpful valet parking for our vehicle

everything was perfect from front desk, valet parking breakfast room staff etc

indoor pool and the gym were great (although the hot tub was out of service)

there's s nice terrace overlooking harbour where you can take breakfast

location was key for us. kitchen was a must . bed was very comfortable and clean.

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

clean, kitchen

the kitchenette

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the gym is very well equipped

restaurant & room service hours

staff went way above and beyond to accommodate both an early check in and a late check out

staurant, bar, room service, etc.).

we were also able to get free early check in and late check out

the breakfast was excellent and it was so nice to have a the free hotel shuttle

enjoy the proximity to logan and the availability of the shuttle

bar wasn’t cozy & intimate: does not take advantage of the view and location

had the eve meal and breakfast at the dinning room

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

the women working the bar monday night and then again at breakfast on tuesday morning was excellent

would say not having a pool but again, the kids didn’t even care that there was no pool

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

room was right next to the gym so at 7am we were woken to people dropping heavy weights on the floor and our walls and floor

room service was excellent, valet parking a park and the location was superb