i liked that they had patios they had a fire pit and a pool table the whole experience was great

you only get 1 small bar of soap and you use in for the sink and shower

convenient. had two great restaurants that shared parking lot.

location, handicap parking close to entrance. quiet. nice spacious suite.

only hand free weights in the gym, no rowing machine

like the idea has inside pool with family allways enyoy it

friendly and great house cleaning and wonderful breakfast

liked the pool

indoor pool was nice

pool was closed. looked like it was closed for repairs rather than covid.

the lobby where breakfast was served it was extremely hot.

i loved the kitchenette

room size, breakfast selection and quality

the pool did not look as clean as it should, and the bed linen in my room had blood stain.

great amenities like a basketball court, fire pit, indoor pool

the continental breakfast was great

pool closed at 10, that was the only reason that we came but we still managed to have a good time

except the pool and hallways was nice

pool is run on a schedule due to covid and the schedule was full upon arrival

from the costumer service, the room, and even the breakfast

pool and hot tub is an added treat

pool , breakfast , room size , cleanliness , & location

the pool area is perfect

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly excellent

pretty much the same breakfast every day.

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

good location directly off highway with nice kitchen.

staff was friendly and helpful, laundry room had 3 washers and 4

the full sized refrigerator and freezer. loved the kitchen and dishwasher

nice room, kitchen being available was a huge plus.

the onsite laundry facility came in handy, as we were there for a week

location, build of complex front desk girls were very sweet and helpful water fountain in 24 hr gym saved me from dehydrating balcony + sofa bed were a nice

kitchen was an added plus that i did not use but clean

bed comfortable, room clean, kids loved the pool

clean rooms. the staff did a great job of accommodating my request for early check in.

i liked the fact that a full breakfast was included in the price.

due to cov 19, no pool, gym or breakfast

doors close loud (not good) heard the upstairs quest either there dogs running around or kids

kids were running around the lobby shirtless and sitting at the bar so we couldn’t get a drink or

needed an early check in for meeting

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

very expensive pet fee $50 (not publicized

pool area

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

very close to highway, restaurants and other. of course my son's favorite part was the pool

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

the breakfast was delicious

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

i didn[t expect the breakfast that you offered. it was great!

the lady in the breakfast room was super nice

convenient location to lake. room to park boat. friendly staff

nice pool

that gentleman guest were outside smoking it while staring at young women going into the gym next door

desk staff were very pleasant, the included breakfast was good and plentiful i liked that free wifi was

long walk from desk to back parking lot.

grab and go breakfast

the pool was awesome for the kids

breakfast was and fresh, we love feature

breakfast was yummy.

location and great breakfast

fitness center needs major upgrade

the breakfast is fabulous and the beds are so comfortable. the staff are always happy and nice

cleanliness, breakfast, kindness ud83dude0b

room was very confortable & updated. breakfast was good.

breakfast was fine

clean, fondly, cool, great breakfast, great value!

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

ice cold when in it initially & took all night with heater on 85 degrees to finally warm up; the breakfast was ok but not exceptional

the pool was open but freezing and all it needed was a hearter in it

machine didn't work, the free breakfast wasn't much i would definitely spend a little extra on a well known hotel that has more

inside the rooms and breakfast area rooms spacious nice cold ac location was good for traveling workers/owners were

the pool wasn't heated so we couldn't use it, which was the only reason i picked this hotel

breakfast. and the room was clean bed very comfortable

food/gas nearby as well as continental breakfast

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

although the breakfast area was open at all times, it was minimal

breakfast was simple but good

upper floor rooms should ve been available because the parking lot wasn t very full

pool only open at 5pm during the week.

pool was closed whole time here and that was the main reason we went there

pool to small and no hot tub

they did not salt the parking lot and it was a sheet of ice in the morning

the beds were very comfortable. the pool was nice and the breakfast was good.

we didn't have a tub for the kids.

great breakfast great stall pleas add flavored creamers to breakfast and coffee

pool closed too early.

it was nice and quiet. the staff was wonderful and breakfast was great.

clean and neat. breakfast could be a little better

breakfast was only adequate, but the pancake machine was cool

the pool was flawless & breakfast was great too

i love the swimming pool room was nice and clean!

breakfast very good. waffle fruit o.j.

parking areas need to be more lighted

parking spots in front are blocked off for other

did not bring my kids back for the night

the free breakfast was disappointing

parking lot was very small and very crowded

friendly staff, room adequate pool was open!

cute pool, comfy bed, ac worked really well

ice dispenser on one side not working and no pool info about swimming hours

pool not open

the pool was great

having an shuttle service is irrelevant if someone doesn’t answer the phone

the location, the right price, the staff, the pool and gym area.

hotel was close to the airport, had airport shuttle services, and the staff was kind and helpful

we had to walk outside to get to the pool do to the constrution

didn't know there was a fitness center and swimming pool til i got there

selected this hotel because of the indoor pool

very comfortartabe, nice indoor pool.

really nice fitness area

pool was closed sadly

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

wanted a pool for my boys

we had asked for early check in

friendly staff,comfortable fluffy bed,nice size room with kitchen

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

did not get to eat breakfast because we slept so late

the perfect location, to secure parking, to the welcoming lobby, to the excellence of kevin s check-in, to the awesome suite, to

room service would be a nice option

information we received said the hotel had room service

the room was big, bed was comfortable and there was ample parking.

dirty, pool out of order, fitness room equipment out of order, kitchen put of order

the bar and restaurant downstairs was excellent

staff, great location, food purchased in lower level bar & grill was good

was pleasantly surprised at the hopping bar downstairs

we also enjoyed the basement sports bar and main bar in the lobby

at least we had the bar & arcade to entertain us

also loved the free laundry

great staff, comfy beds, no pet fee (yay

nothing really. pool is small but clean and nice.

shuttle is run in an efficient way

room,beautiful shower,beautiful pool and lobby,the room was small but you couldn't really tell because of the way its

advertised a pool and hot tub, but when we got there they said it was closed

good shuttle service

the pool and hot tub

nice staff, clean and comfortable. good shuttle

airport shuttle

was expecting a kitchen that had a few more items that allowed me to cook my own meals

love having a small kitchen

breakfast was sparse; no hairdryer in room.

had a room w small kitchen area and it was clean, spacious and very comfortable

looked clean and had a fitness center.

kind staff, roomy elevator, the room exceeded my expectations with a full sized fridge and kitchen

liked the amenities of the hotel especially the laundry room

nice it was clean the staff was very helpful and having a kitchenette in the room was great since we had to be at the airport early we were able to make a

good free coffee in the hotel store, free laundry was also nice to have

free laundry, great beds, good staff

the super friendly and helpful staff. the clean, comfortable and spacious room. great breakfast

nothing. an airport shuttle would definitely be an added benefit.

glad the pool was open-you had to schedule a time but it was available

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

good gym to satisfy your exercise needs

i liked kitchen area in room

loved the kitchenette but wished they had individual coffee maker in the room.

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

the kitchen area

the kitchenette came in handy the location the value accept pets

waffles for breakfast, nice touch! free shuttle to the airport, great!

had to wait 20 mins after driving 12 hours with two young kids just to check in

the staff was really friendly, the breakfast really good! very nice and clean, recommended!

aren't airport shuttles after midnight, so i had to take a taxi

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

also would have liked oatmeal, doughnuts and bagels or better variety of cereal as a breakfast option

the breakfast of cold cereal, fruit, coffee & juice was a great way to start the day

great staff! nice breakfast, no disturbance, very clean and really comfortable bed

the complementary breakfast

the pool was closed

wish pool was open

staff, pool was great and well maintained

swimming pool was not open

the website showed this amazing pool. it dose not tell u the pool is closed.

clean and comfortable accommodations, friendly staff, and airport shuttle runs 24 hours.

the shuttle is unmarked so we missed it once.

it's a shame it's in the middle of nothing, but there's a shuttle to the airport which gets you the light rail to downtown

water bottles were free breakfast was included and was excellent

helpful staff, especially edward and the breakfast staff good bed

location from airport is great and staff with early check in were very accommodating

very clean, polite staff. pool and spa both extremely clean, and warm

walikg distance to a nice local bar for

there was lots of yelling kids at pool

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

it was clean beautiful and plenty for the kids to do in the area.

breakfast was great. cinnamon muffins the best.

hotel was quite nice, good parking and close access to roads/freeways/airport etc

breakfast was good as well

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

it was hard to find channels on the tv. the pool was a little t cold

very clean. staff were all so friendly and real. and that heated pool….. spectacular!

the staff in the breakfast area! very kind and accommodating!!

breakfast, was ok

i never got to eat the breakfast but the counter guy at the front desk was great the clean rooms were great and everything

location/ gym/ breakfast

the hotel and car rental shuttle was such an added bonus

breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy

amazing hot breakfast! good location to the cleveland zoo!

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

we liked everything except the breakfast eve

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

cleanliness, location, pool, room and breakfast.

the breakfast was really goood, a lot to choose from.

the room was wonderful. my kids loved the pool. very calm and peaceful.

location was fine 10 minutes from airport by shuttle breakfast and dining room very nice shuttle was excellent

provided a shuttle service to the airport

the grab & go breakfast was a great idea for an early flight

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

the fitness room was too warm with only 2 machines.

breakfast was passable.

breakfast could have offered more variety.

room was nice , breakfast buffet was excellent

the hotel was well-kept, room is excellent and breakfast well done

shared a wall with the sleeping area and had a large opening in it so you could sit at the breakfast bar and still watch tv if you wanted to

necessarily dislike but typical extended stay breakfast

staff and laundry area locked for guests only

the kitchen

it is like renting a condo. nice size rooms with kitchen.

having a little apt/suite and a microwave, table and coffee pot and a washer and dryer, gym, pool and jacuzzi - a delicious breakfast and store at front desk

only issue would be laundry area and you have to pay to clean clothes

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no trash bags no towels i had to go and buy my own supplies and clean the room myself i

pool and tennis court is available. it felt like a safe location.

breakfast was sufficient and we were close to the pool so everyone was happy

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

no complimentary breakfast

shuttle service , bar

free breakfast.

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

you even get a full breakfast with belgian waffles

u have to walk outside to go to the main lobby for breakfast

no breakfast

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

a real breakfast, eggs, waffles, toast, bagels, cereals etc

had everything i need including laundry

i loved that there was no pet fee.

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

hard to find a parking spot.

wasn t the property s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

coin laundry machines

sher and dryer) should be replaced or at least to be cleaned.

nice pool and jacuzzi area

the swimming pool needs to be heated

the gym and pool were nice and the location was great. it was clean and the price was right.

the room was very big and we liked that it also had a couch and a small kitchen!

the room kitchen

liked the size of the refrigerator, kitchen

terrible laundry staff

the kitchen area was my favorite

i loved that it was like a tiny apartment! it had a full kitchen!

convenience of a full kitchen

there was a kitchen and livingroom

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the breakfast

only thing i could see that could've been better is better breakfast selections

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

the early check in/late check out

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

decent breakfast

breakfast was a little lacking. wish there had been an egg option.

great sized room with a nice little kitchen and livingroom area

in the morning in the lobby were sometimes lacking, the service in the 1833 restaurant and bar varies, and after multiple stays over the past year, there also appears to be some variability

there on fridays, check out the birenbaum in the basement of the hotel, an oberlin college-run bar that many times features campus or outside musicians for entertainment and soothing

on oberlin campus, easy parking, geothermal energy, rushing tea in room and mini fridge

great customer service, access to parking

to find the hotel parking was not clear

very kids friendly

for our anniversary and we enjoyed ourselves very clean rooms and facilities loved the pool and gym

no airport shuttle

pool was cold

comfortable. had shuttle to airport!

is no breakfast, just a communal kitchen

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

love the inn with access to a full kitchen

the kitchen was big and well appointed

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

location was perfect for us. we enjoyed the bar as well!

comfy bed. clean room. wifi.

no room service!

the location and the room service was great.

bar area would be great for a breakfast buffet in the morning

staff kind and considerate, breakfast was delicious

and the breakfast exceeded expectations

super comfy bed, great ac, pool and gym. good breakfast and really friendly staff.

the breakfast was terrific, especially when you compare it with other comparable hotels

the pool for my grand daughter

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very appreciated

free and easy parking, delicious room service, great staff

ol, gym) were

too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone

pool,location,and gym

nice corner view breakfast was excellent

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

convenient location, nice facility for exception that fitness center was closed

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

they even gave us an early check in which was great

no fitness center

i made the reservation the women told me that the spa was same day reservations

the gym was phenomenal

very nice lobby. gym is absolutely amazing!

room service was ok but could have been better

friendly and helpful staff, the gym, location was excellent.

oo and let's not forget that great hottub and pool would 100000000% stay

having both meals included made traveling with kids so much easier and more budget-friendly

we loved the hot tub and breakfast wasn't bad

breakfast was really good and it was perfect location.

the breakfast had a lot of options to choose from. area was very nice.

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

no wifi in room. penthouse was very disappointing.

we didn't have breakfast at the property

also the breakfast room service was delicious

beds were too soft. no microwave in the room. basic wifi to check email was bad

room service options limited and poor quality for huge expense

i had to leave early and was not able to have breakfast - next time.

staff was nice, location was awesome and restaurant and room service were great

location and set up with the restaurant and bar were convenient

room had things broken and on my kids room there were beers on the fridge from whoever stayed before us

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

early check in, friendly staff, location.

had called three times requesting early check in, room wasn’t ready after being assured it would be

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

excellent breakfast

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

it was nice and quiet and the kids were very comfortable and everything was walking distance

clean and good breakfast

location and the breakfast

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

staff at headliners served an amazing breakfast

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

the hotel gym facility was so nice

a very surprised that i had to pay for breakfast

the hotel was very clean, bar and food was great.

coffee available for breakfast in lobby was all i wanted

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

breakfast hours started at 8:30am. we checked out of our room at 8am.

our room was not ready, and we headed to the bar attached to the hotel

and the gyms are usually great too

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

cranky bar manager

the gym and pool area needed some tlc

i didn't like that the hotel didn't have breakfast.

the bed was very comfortable. the poor and spa were clean and well maintained.

the style. the gym

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

no room service no room clean daily

you have to pay for wifi as while, not worth spending any of your money on this hotel

but kitchen very clean

the pool was freezing!

free shuttle service to the cleveland clinic

plus we was able to get early check in and late check out so that’s a major plus

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

breakfast was great. and the room was excellent. also had shuttle to concert.

no gym or swiming pool

i really enjoyed the huge selection for breakfast

breakfast was great, everything one would need to start the day

the breakfast had plenty of options

only a few items at breakfast but well organized and well staffed

staff at reception and for breakfast

breakfast was good and everything we needed we were able to walk to

breakfast, nice cozy nook for eating, great variety of food and drink items

it was big enough to park my truck and trailer.

breakfast was fine - no bacon & eggs but lots of other variety

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

my kids was able to hang out in the lobby and play games and relax. they loved it!!

allowed early check in. the room was spacious, clean and quiet. free parking.

very clean, and very clean laundry,

wish the gym was bigger and had 15 and 10 pound dumbbells

the gym was nice, it had a little tv that allows you to follow a virtual instructor

dinning are was wonderful & like how kids eat free at the buffet

i had to request a late check out and she was able to extend my check out time free of charge

all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids

was a large line to check in and the staff came around with water bottles and juice for kids

nch press,

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

thankfully we were able to get a shuttle to the food court at cleveland clinic

convenient with laundry and gym room

convenient with laundry and gym room

room service wasn't very good - the quality and temperature of the food was poor

room service was quick and delicious

breakfast could have been having slightly more variation

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the breakfast buffet on the 14th floor was exceptional

there were places for kids to run off energy

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

i enjoyed working out in the gym as well

lobby always had coffee and cold water, and a shuttle bus

breakfast felt underwhelming

could use a second eating room. bar is crowded and noisy

we also did room service for

friendly staff. clean. quiet. comfortable beds. shuttle.

good gym. good restaurant dinner service. very efficient valet support for parking.

in bar was not the best buy ok if you could not venture out

we did call room service and the front desk for extra towels and they never brought them.

this stay the bar lobby had been rearranged with what we sincerely hope is temporary furnishings

nice breakfast, great location and facility

breakfast was very good

breakfast has been going downhill for a few years. it's no longer a plus

the shuttle and valet parking are terrific bonuses

the shuttle and the friendliness of the staff.

my children and i love the gym was open 24 hours

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

being near hospital & having shuttle was essential

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

the pool is not heated and there is not hot tub...that was my daughter's complaint.

the hotel was clean and staff was friendly. the breakfast was great! clean pool

my 3 year old and i made great use of the pool

the breakfast was fine, and the location was very quiet.

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

no included breakfast

i never seem to get up in time for free breakfast, but they have a to go bag with snacks for

we loved the pool the location of our room and the breakfast

it was clean, pool was warm, staff was friendly, breakfast had a lot of variety!

breakfast was scarce

did not serve a full hot breakfast as indicated on their own website

the breakfast bar could use some changes

breakfast was good

breakfast was

the pool was not available

the beds were super comfortable, black out blinds were in the room, the fitness facility had new machines and breakfast was very good

tables in breakfast area

peaceful setting, convenient location. very clean. excellent workout area and breakfast.

the staff, especially the woman who took care of the breakfast each morning, the housekeeper from our floor, and the afternoon/evening front desk clerk

can t name just one thing , everything was exceptional, the staff, the room, the breakfast bar, the pool and the cleanliness of the property everything was excellent