well, i couldn't use the pool or hot tub due to it being winter and that whole covid thing lol.

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

it has a full kitchen and plenty of storage space

love the convenience of the kitchen in each suite and closeness to the the shopping and hockey arena

no wifi in the gym area.

a lot of space, including a big living room and a full kitchen

location, amenities including laundry, room layout, price

good location directly off highway with nice kitchen.

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

a full kitchen in the room, you would expect minimal supplies in the room

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

i specifically stayed here because of their hotel fitness room/gym

the pool area is perfect

this hotel has a great breakfast and pool

the free breakfast is outstanding

very expensive pet fee $50 (not publicized

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

the $50 pet fee is outrageous and makes me want to leave the room a disaster

nice hotel with hottub and pool that's has rooms off of it with direct access the the pool and a bar with a variety of liquor, mixed drinks and wines to choose from and also serves

the pool closed too early

convenient location to lake. room to park boat. friendly staff

proximity to family and friends, great breakfast, friendly staff

i didn[t expect the breakfast that you offered. it was great!

breakfast is free and there are both hot and cold options

the breakfast was delicious

the lady in the breakfast room was super nice

i'm sure it's due to covid, but the bar and restaurant area was not open

i never had a chance to have the breakfast

very comfy bed, large room, nice little gym, super helpful staff

he loves to swim, so we enjoy the pool

i also like that there is a small bar that offered wine at a reasonable price

i loved having the kitchen in the living room

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

i loved the kitchenette

info of rules about checkout or pool in room

room size, breakfast selection and quality

pool

ice dispenser on one side not working and no pool info about swimming hours

cute pool, comfy bed, ac worked really well

the pool was great

pool not open

very clean, comfortable bed, professional staff & nice fitness room.

pool wasn't open

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

pool was closed sadly

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

breakfast room is very small

wanted a pool for my boys

property was very clean and well maintained the staff was great and the little kitchen was great to have in the room

place had everything you needed to cook inside also a gas grill outside built in pool, area to sit outside was a wonderful time friendly people would recommend this place to anyone

we love this location with many shops nearby and some restaurants in the same parking lot.

there's no hot tub, but the pool is nice

the rooms were clean, staff was friendly and the kids loved the pool

you only get 1 small bar of soap and you use in for the sink and shower

only hand free weights in the gym, no rowing machine

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around cussing and screaming while checking in wifi didn't work totally the worst

enough parking at location

parking lot was very small and very crowded

parking spots in front are blocked off for other

the staff kept my kids safe

pool was great gym was clean breakfast was delicious room was very nice

there was no bag for dirt laundry

that i have to leave before breakfast

pool was filthy ras black ring at water level and the pool temperature was so cold i spoke with

great location for access to airport. pooool was fabulous. breakfast started at 6. woot

had a small kitchen sink (though not a kitchen)

i liked kitchen area in room

the kitchenette came in handy the location the value accept pets

room had a little kitchenette

cute rooms with kitchen area

the breakfast was not included in the stay, which we didnt discover until we arrived and saw the sign

the staff members were very friendly from the driver of the shuttle bus till the room service team

the pool and fitness area were also kept very clean and the equipment in the fitness room was in fairly good

hotel could certainly use an update and wifi could be faster.

the room service was good too, fast, hot and home made

hotel shuttle

thing was the pool area could use a slight make over

the pool and hot tub

nice staff, clean and comfortable. good shuttle

airport shuttle

free laundry, great beds, good staff

plus it had other amenities, like a fridge, hot plate, and kitchen sink

only thing i can think of is no hot breakfast, but with a kitchenette, you can cook your own

the hotel is packed with amenities like fully stocked kitchens and free laundry

too many people smoking weed and then going inside laundry room/ gym and leaving a stink of skunk which makes using the gym impossible

large room with full kitchen.

it had a kitchenette which we did not need but it would have been great if we had needed it

breakfast was sparse; no hairdryer in room.

having a full kitchen is definitely a plus.

grab and go breakfast which i wasn't at all expecting considering the price i paid for the room

breakfast was great and a good variety of choices each day

very clean. good breakfast.

the super friendly and helpful staff. the clean, comfortable and spacious room. great breakfast

good gym to satisfy your exercise needs

know it’s out of their control but the breakfast was subpar at best

except, there was only “one” cue stick for the pool table

i also liked having a pool table & bar available in the lounge area

great staff, comfy beds, no pet fee (yay

very clean brand new great staff working there and bar is awesome

pool was awesome.! room was fantastic.!

friendly and great house cleaning and wonderful breakfast

wish the free breakfast ran a little later

staff was phenomenal! pool was warm!

the rooms were clean and the breakfast had a lot of options.

indoor pool was nice

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the past and it was much better in

this point there is no continental breakfast until covid resides

the shuttle takes you right to your airline

the breakfast is good and hot nice place to eat.

aren't airport shuttles after midnight, so i had to take a taxi

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

the breakfast was great for a free addition

the airport shuttle service was helpful to have and the drivers were all very kind as well

clean and comfortable accommodations, friendly staff, and airport shuttle runs 24 hours.

was no meat protein (sausage/bacon/ham) to go with the eggs on the day i had breakfast

the shuttle was easy to use and the staff were very friendly

breakfast. and the room was clean bed very comfortable

breakfast was awesome

food/gas nearby as well as continental breakfast

breakfast was simple but good

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

part of hotel under construction, pool and hottub looked a bit dated.

the pool and hot tub were really nice

love the employees, love the pool and spa

there was lots of yelling kids at pool

we did not utilize the breakfast.

full breakfast and dinner buffet mon-thursday make this an exceptional value

great breakfast

from the costumer service, the room, and even the breakfast

the one-bedroom and kitchen are very convenient for families

staff was amazing and accommodated is with an early check in

no swimming pool

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

cleanness, stuff, convenience to the airport, price, good breakfast choices..

also, there isn't a pool

breakfast, was ok

good service. they have shuttle bus to the airport. very convenient

the kitchen for the hotel was closed

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was

the breakfast was good and the room with the kitchen was nice.

pool and laundry room,

the breakfast was really goood, a lot to choose from.

no pool, wifi

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

-free parking - the pool (to relax, it’s not an olympic pool) -close to

i love the breakfast and i love the location and the room

parking

it was clean beautiful and plenty for the kids to do in the area.

i also liked the gym

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

the room was wonderful. my kids loved the pool. very calm and peaceful.

pool was down for updates but looked nice

friendly staff and the breakfast was good

food for breakfast and had a shuttle waiting for us

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

free breakfast in the morning was a plus

also there was no fitness room as advertised

only thing i could see that could've been better is better breakfast selections

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

there was a fitness room right down the hallway from our room

fitness room locked, breakfast offering mediocre

breakfast could have offered more variety.

fitness center was closed due to ac problems and the ice machine was down also due to ac

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

no breakfast because of covid. not the hotel's fault.

kitchen should come with dishes instead of having to ask for each thing you need

did not have breakfast. coffee very weak.

cool refrigerator, stove, microwave, dishwasher, and laundry on site

size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful

room had an odor of previous guests cooking and dirty laundry

the full kitchen was very convenient

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no trash bags no towels i had to go and buy my own supplies and clean the room myself i

the staff was nice. the rooms was big. the pool was awesome

breakfast was sufficient and we were close to the pool so everyone was happy

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

great sized room with a nice little kitchen and livingroom area

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

friendly staff, clean, nice continental breakfast, plenty of parking.

breakfast was a little lacking. wish there had been an egg option.

breakfast was okay, i didn't like the sausage but that was the only meat choice

room 'spa kit' was wonderful

derrick at the front desk and the ladies in the breakfast area were exceptional

think the only thing i didn't like was the fact that the you guys didn't offer any kind of free breakfast, even continental would have been good, other than that, it was all good

the hotel also has a very large gym -- 3 treadmills, 3 ellipticals, free weights, yoga mats, etc

i loved that there was no pet fee.

had to wait for them from laundry i was told

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

breakfast and night staff were excellent

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

the staff was awesome and they have the best breakfast

the pool was awesome for the kids

fitness center needs major upgrade

the pool was warm, the room was perfect

pool wasn't heavily chlorinated and was nice to swim

fitness center equipment was in need of updating

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

staff, breakfast, beds, parking, location and pool were amazing!!

grab and go breakfast

rear parking lot being open to what might have been a hotel at one time seems to be a really sketchy

did not use pool or hot tub, free wifi worked well

everything was in good order. the pool area in good order and breakfast was very good.

breakfast at the hotel the following morning was tasty, and more than adequate to hold us until we

hot breakfast, friendly staff.

clean, fondly, cool, great breakfast, great value!

room was very confortable & updated. breakfast was good.

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

inside the rooms and breakfast area rooms spacious nice cold ac location was good for traveling workers/owners were

the pool was very cold

pool was nasty, bubbling at open

the pool wasn't heated so we couldn't use it, which was the only reason i picked this hotel

the pool

bar was pleasant in the evening

location, how easy it was to find, and the fact it was just across the parking lot from our conference

wasn t the property s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

pool/hot tub hours were great and fresh towels were ample

location and free parking for our trip

pool only open at 5pm during the week.

pool was closed whole time here and that was the main reason we went there

then the pool was closed all day saturday

pool is a little small

the staff was friendly. the place is very clean. pool area clean and safe.

there’s also a pool and lots of outdoor seating

pleased that the gym was open under covid rules

comfy room with seating and a kitchen

nice n clean. almost a full kitchen. good breakfast

would have liked them to say the pool was closed when i booked

location , cleanliness, suite with kitchen

breakfast could be better, but save money cooking on kitchen.

great laundry facilities and easy on and off the highway

loved the kitchen facilities, which we took full advantage of

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching

convenient and good breakfast.

thete were kids were running overhead from 9 pm until 12:30 am

kids loved the pool and i love the around the clock coffee

was great and the breakfast was fantastic

room inside by pool

conveniently located off of turnpike. inexpensive. was clean. pretty pool. a/c was adequate.

pool was nice too

the pool was flawless & breakfast was great too

breakfast was only adequate, but the pancake machine was cool

my kids loved him, he was so friendly and helpful

was clean, the bed was comfortable and the free breakfast was well stocked, even close to the end (10 am)

pool was great and breakfast was exceptional especially with kids!

roomy, comfortable room. delicious breakfast buffet. friendly, courteous staff.

kids loved the pool area

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

good wish it had a better breakfast

breakfast on the go was great, kitchenette was wonderful, staff was great

kitchen in room

breakfast on the go was great, kitchenette was wonderful, staff was great

staff was very friendly and the breakfast was excellent.

beds were super comfy and the breakfast was amazing

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

had an excellent breakfast

my dad threw away my uneaten breakfast

at least we had the bar & arcade to entertain us

very nice sports bar as well

the normal rate was ok if the dining room and bar were open

there is a sports bar in the basement we didn’t visit

was pleasantly surprised at the hopping bar downstairs

beautiful building, cozy room, amazing location, kitchen available for use!

the common rooms and kitchen were perfectly stocked and made for a cozy stay

love the inn with access to a full kitchen

is no breakfast, just a communal kitchen

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

night room service was convenient but would have liked more menu choices

i will be back. the best gym of any hotel ive stayed in

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

the gym is a private gym attached to the hotel

wifi was not secure, very slow or non existent connection

hotel employee very friendly at front desk. breakfast guy very friendly.

pool very nice, beds comfortable, and extremely hot water in the shower

no gym,or pool, or open bar and no open dinning

swimming pool was closed

booked because of the pricing. the shuttle to the airport is a nice benefit.

facilities

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

nice room, everything as expected. kids had so much fun in the pool!

it has a gym and stunning views of the ocean

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

nice corner view breakfast was excellent

in room breakfast was excellent

convenient location, nice facility for exception that fitness center was closed

disappointed that pool and fitness center were under renovation.

requested a early check in, a month before my stay

the fitness center and atrium pool!

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

spa as

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

they also had to wrangle all of the hockey kids the parents never watch

i made the reservation the women told me that the spa was same day reservations

location great bar restaurant great

complimentary continental breakfast available and clean rooms.

breakfast was typical for this type of hotel but good

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

the complementary breakfast

wish there eggs for breakfast also. but it was a good breakfast

pool had a lot of leaves and deck furniture skimpy - only one small plastic table

the website showed this amazing pool. it dose not tell u the pool is closed.

the pool was closed

staff, pool was great and well maintained

swimming pool has no water in it 

male staff member at bar during dinner snack time was rude

was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making me uncomfortable

then after our second day nobody cleaned our room or took dirty laundry

the breakfast was fresh, hot, and had a variety of options for hot and cold items

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

room service food wasn't that good after 11pm

wish the spa would have been open on sunday and monday but i understand that these types of businesses

great value. great location. free wifi.

we ordered room service from the 1890 restaurant at the hotel

breakfast was great. well prepared and presented

no breakfast or pool

staff was nice, location was awesome and restaurant and room service were great

fitness gym well provided and functioning

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

also only one bottle of shampoo and one bar soap for occupancy of two people

great location, big rooms. full kitchen

the bar and other common areas had a luxury feel to them and everything was so nice and clean

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

my sister left after helping me unload my kids and luggage and then left

there was breakfast available in the morning

also my kids were disappointed by the lack of a

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

did not get room reserved. pet fee is astronomically high. the room was shower only.

the hotel was very clean, bar and food was great.

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

the hotel gym facility was so nice

coffee available for breakfast in lobby was all i wanted

we ate breakfast and two dinnes/drinks while there

bonuses: it was well priced, & pet friendly with no pet fee

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

vault bar not open on sunday

the rood top bar is an experience and i loved

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

was in a great location, the bed was comfortable, the staff were super nice / helpful and the pool was nice too

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

cranky bar manager

they had room service, although only until 10 i

hotel bar doesnt open until 5:00.

i could have used more bags in the room for our dirty laundry

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the tv wasn t

we didn't utilize the pool or breakfast when we were there so i can't speak for that

lots of towels and great breakfast. friendly staff.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

breakfast was super: well stocked, big variety, tasty

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

very nice place to stay. very modern and the snack bar was an added bonus for the kids

the breakfast was fantastic

simple clean design. great breakfast options

shuttle to cleveland clinic.

ifi ) , the services of the catering in limited time while that is international hotel ,, the

network connection

also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones

pool smelled like it needed a little more chlorine and had scum around the edges

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

the bar was a bit pricey

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

thankfully we were able to get a shuttle to the food court at cleveland clinic

room service wasn't very good - the quality and temperature of the food was poor

ditto the breakfast in another restaurant

room service was exceptional and the bathrooms are huge and nice.

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

access to cleveland clinic and ease of obtaining shuttle service as needed

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

that is had a bar and a pool

the rooms are very well kept and i love the bar with stools in the rooms

amazing staff, clean rooms and amazing breakfast

liked how the one of the breakfast attendants offered to make me bacon tomorrow :) oh yeah, great gym: more bonus points for the peloton

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

staff from front desk to breakfast staff to bar staff, all were wonderful

to order room service for breakfast 2 days and there were problems both days

we had appointments with the cleveland clinic and was pleased that we had a shuttle

breakfast was great. the shuttle was a life saver.

in bar was not the best buy ok if you could not venture out

i really enjoyed the huge selection for breakfast

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

only a few items at breakfast but well organized and well staffed

breakfast was great, everything one would need to start the day

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

breakfast, nice cozy nook for eating, great variety of food and drink items

the breakfast was good.

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

and we had to place the two chairs from the room in front of the door as extra security parking lot needs a lot more

very clean. great staff. fresh and hot breakfast

buffet breakfast

decent breakfast

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

the bar options.

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

my children and i love the gym was open 24 hours

the shuttle and valet parking are terrific bonuses

beds were very comfortable and that we had free shuttle service!!

the shuttle service is very convenient.

coffee in the room, gym and pool available, free shuttle service breakfast available

as an older adult, i wish there had been a grab bar in the large walk in shower.

on oberlin campus, easy parking, geothermal energy, rushing tea in room and mini fridge

bar and restaurant on site,

hotel room was pricey. small parking lot for hotel size.

eakfast is not included in price of room)

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

the pool and the outside area.

pool and workout area

pool was unavailable , and the key entry from the outdoor space did not work

15 unsupervised small kids at the pool. loud bangs on the wall at 330am