lovely room. excellent breakfast.

the room had a separate living room area which would be great if you had kids with you

bed, food, staff and breakfast lovely too. great place

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

breakfast was incredible

breakfast was lovely with a wide choice of both continental and cooked options

super staff location and amazing breakfast

breakfast was amazing

breakfast was great full of good scottish heart attack munchies

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar was really nice

accommodating with early check in special circumstances and excellent breakfast included in the price

the bar could be better

breakfast where lovely

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

breakfast good meals good too the staff were great and helpful

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

liked the friendliness of staff on arriving and also in the bar willowbank has a lovely atmosphere, lovely,close to largs centre great parking gorgeous view

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

superb cooked breakfast

breakfasts were provided on the basis of choice - a range of cereals, breads for toasting, yoghurt

inviting bar and restaurant

the rooms were spotless and spacious and the breakfast was gorgeous

parking was very

room was spotless and very comfortable with plenty of space

one small point, the chlorine in the swimming pool was very strong and was affecting the kids eyes and throats so we had to get out quicker than planned

enjoyed the food, staff were friendly and we also enjoyed the gym and pool

on and it was cold weather breakfast was nice but tiny amount of beans couldn t connect to wifi until the next

i liked everything but it would have been great if some spa facility had been available on site.

only real disappointment was the lack of room service, we were told different stories about its availability

the quality of the breakfast could have been better. the tea was tasteless.

spa facilities breakfast and location

handy to have the ev charger on site

outside seating area at restaurant and bar area a bonus in the lovely weather

bar closes at 10 which is a little early but not sure if that’s just because of covid

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

ideal location but bar closed a little early 11pm ;-(

when we arrived we were upgraded to a family room because the room we had booked was over the bar and scotland was playing rugby and they were concerned that it would be too noisy

the breakfast was filling and frankly delicious

breakfast superb, with a cheery chatty friendly young man of about 18

we loved the whisky bar and the breakfast was first class

hotel, room and fantastic breakfast

the sea views, the otters, the seals, the breakfast, the beer...

great service , board games for kids

also plenty of board games dominoes to entertain kids

limited parking space close to the hotel, which at my time of travel presented no problem

we opted to eat in the bar both nights of our stay as the atmosphere and food are so good there

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

bar and restaurant for dinner

she met us at check in and looked after us at the bar all night with some great conversation

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

bar had great options, again no time to go though except when i bought a can of juice, pricing was

excellent breakfast with a wide choice for a small hotel, fantastic views and safe beach for kids and dogs

car parking was a little awkward but otherwise, nothing else wrong.

beautiful lounge on first floor with amazing sea views and a well stocked bar to enjoy an evening drink

will definitely recommend great choice for breakfast

loved the charging points by the bed and excellent wifi

were very welcoming and let us have early check in which was much appreciated

member of the bar staff who seemed to like a good moan

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

george at reception was amazing. the bar staff were good and the indian food was fabulous.

bar well equipped

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

the kids enjoyed their visit and are already planning their return

also had toys for kids out the back court yard

so convenient to everywhere we needed, golf courses and the pub!

of the hotel was great so handy to shops etc and an early check in time

excellent rooms and lots of parking

although the beds were very large the mattresses were pretty hard the free wifi was very slow

it offered, but to our surprise this time it had all been revamped lovely modern restaurant and bar and nice outdoor seating area, and the food as always was exceptional, very happy customers

wifi came and went but reception told me it was being fixed.

our kids are 5 &

very comfortable and the breakfast was unbelievable really delicious and fresh and local

there is a disabled lift but none other so you may need room service to carry bags

wifi could have been a bit better.

no room service and nowhere to buy

varied selection of breakfast items to satisfy most guests

the bar and restaurant were lovely

the bar was lovely & reasonably priced drinks

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

hotel, next door to the women's open golf event which we attended

used spa good, too busy with leisure members lacked space to relax in pool/by pool

wifi was a bit patchy

the soft play area and pool were especially popular with the kids

room service tray charge, which is absolutely absurd, i cannot physically can't put the food on the

facilities - pool, gym very comfortable bed the staff who were on the front desk of the newer property were lovely and

the gym it was 2 decades old and no equipment needs badly modernised

just left keys with a golf course colleague

views food staff lodge amazing golf course brilliant

the location, bar and restaurant no complaints

the restaurant was excellent for dinner and breakfast with a cracking view over the golf

all good - room excellent - canny crow was relaxed and great food - excellent breakfast

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

breakfast was excellent very attentive staff

staff very nice, plenty of free parking bar area nice and welcoming

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

onsite restaurant (especially the complimentary breakfast), the rooms were spacious and well furnished and the views were outstanding

the bar was cosy and the restaurant food was amazing

food was absolutely amazing, and breakfast

the views outside were amazing. nice bar area and staff were welcoming.

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old daughter (with parental consent forst) if she

room, excellent staff, lovely bar area and top evening meal menu

let me have a late check out which was really nice of them

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

very nice golf / whisky memorabilia and pictures throughout

the fact yous don’t have a kids menu for food i love the food but no the best for kids

staff were very pleasant as were the bar staff and waiting staff

staff friendly and breakfast lovely

hotel is close to the golf , shops and restaurants which is great

could be nice if will be something hot for breakfast

room could have used a comfortable chair and wifi

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

for a night on a golf trip

the wifi in the room simply did not work

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

the bar and restaurant staff were really friendly and welcoming both to us and, especially, to our very

was excellent, especially the breakfast compliments to the chef

great atmosphere in the bar and brill breakfast with stunning sea view

amazingly nice staff, big and nice rooms, good breakfast.

staff, especially gordon and the restaurant/ bar team

faster service at the bar or more staff wouldve been great for other customers.

even had an intimate personal breakfast for 2

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

the bar is pleasant and serves excellent food at good prices

the bar staff were really chatty too

the added bonus was the alpaca duke and pony muppet who my kids loved

early check in at no extra cost

breakfast had such a selection it was difficult to chose

alpaca and ponies really friendly and a big hit with the kids

very good welcome and amazing view and field for kids to run round in.

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

my kids didn’t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

great breakfast

room service was quick and that you can order breakfast for the morning the night before with the

great selection for the breakfast included in the price

uncomfortable, doors slamming, kids running up and down

unfortunately the wifi was not working and the quilt was a little light weight.

charged 30 for an early check in considering the room is already clean and empty for us to use

service at bar was very slow, one pedantic dude serving a busy place

walking distance to the airport which was helpful with two small kids

breakfast was also good plenty to choose from and kids to choose from aswell

kids slept all night no problem too and breakfast was really

having a sign saying order at the bar would be helpful

had food in the lounge bar in the evening, fish and chips were excellent

it was a mother s day present from my kids and i had the most relaxing day with my daughter

staff were helpful and location was good for exploring. on site parking

lovely location, the pool and gym. food excellent.

more info in the rooms regarding menu / room service / how to access wifi

spa and pool were closed - semi-derelict and obviously an area that they still have to renovate

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

bath had no plug so could not relax in the bath tub, the spa was closed for refurbishment

friendly staff. great food and service in the bar. awesome breakfast.

customer service, cleanliness early check in and tartan carpet

decent bar downstairs

we weren’t able to try out the food because the bar was so busy,(sat night

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

we ate in the bar and the food was great

really liked the quirky story behind the douglas hotel and the early check in

breakfast was good. beer garden looked great.

breakfast and bar was lovely

parking is perfect, rooms are perfect and staff are excellent

had car-parking

food was great and the bar was very comfortable

i was trying to watch the football on sky go but the wifi was too slow .

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

room and bathroom were good,bed comfortable daily room service good

the breakfast was simply amazing

was great decor is amazing - finish is extremely tasteful room was great and comfortable parking facilities the hotel exceeded our expectations, we thoroughly enjoyed our stay close to a

good parking across from the hotel

huge bathroom and very comfortable super-king bed great choice for breakfast all of which was freshly made to order we had dinner in the hotel one night and the food

friendly staff, warm, welcoming hotel, lovely food both breakfast and evening meals

with hard beds and all linen and towels of very good quality the bathroom was unique the bar and

cooked breakfast was great

parking facilities could be better

lots of parking out the back, and both breakfast and dinner were really good

wifi was very good, both for personal devices and a work laptop

unable to order food apart from room service cold sandwiches.

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

the room, late check out & the breakfast also the staff were very friendly

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

breakfast room service again excellent

had parking, is next to a fabulous park

traffic/parking

lovely food and great selection on kids menu which is most unusual

early check in and 12pm check out

allowed me early check in which was most helpful

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

gym is fantastic

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

modern, extremely clean , loved the spa n money saving offers great location already recommended to friends will definitely be

location to the hydro, bar staff and swimming life guards were great with the kids.

staff very friendly great bar great menu lovely food starbucks leisure facilities

great room

it was all you could want for breakfast set up was good

wifi, could be better

room service a really good feature

spa bath with jacuzzi with a mirror tv was a treat in our junior suite

and then walk through the gym to get into the pool

kids loved pool

gym manager was extra attentive and very helpful

food at dinner was reasonably priced with good deal - kids eating free

food at dinner was reasonably priced with good deal - kids eating free

spot on for the requirement of delivering my kids to uni

breakfast was great , staff lit the fire for us so it was warm ams cosy .

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

no soft drinks or mixers in the bar and no ice

breakfast

there is not any gym, spa, swimming g pool etc.

roof top bar was amazing and very reasonably priced

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

returned from the concert to find the bar closed

they allowed us early checking and lonela made sure, the room was ready for us for early check in

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

reception, bar & housekeeping staff all friendly and helpful 5*

my husband didn't like the bar bill!

a good car park with several ev charging points

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

that i didn't like it, but felt bar could have been better stocked e

restaurant and bar was very quiet

it was perfect for our family, we used the family room and kids were very happy

wifi works great

new executive bedrooms good wifi free parking

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

free wifi

room service, you had to ask for it

left at 08:00 the next day to get home for kids football match

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

breakfast was amazing

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

very quirky with the record player and the bar open till midnight

the reality was a selection of processed food, bar a bowl of fruit

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

loved the bar and the clean rooms, great value!

had emailed in advance about early check in and was told to ask on day of arrival

early check in

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

location was perfect for attending hyrdo with 2 kids

excellent position and great breakfast

i also love that it has a few facilities like the gym

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

not really suitable for young kids

the triple room is perfect for a single parent with two kids

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

girl helped us out with an early check in.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

also next to a noisy laundry room

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

bar staff very good and chatty

most staff were helpful, early check

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

to the golf course we were playing at the next morning

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

location, free parking, friendly staff, late check out.

close to everything we needed and plenty of pubs around and a nice casino across car park

great shower, comfy bed, and good continental breakfast

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast 10/10

great breakfast in the morning

the staff were really friendly and helpful. freshly cooked breakfast

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

lovely modern room and very kind staff. the bar was cosy for us too.

very nice staff and cozy bar which also served breakfast

tasty breakfast

staff room bar location all fab fir our needs

the cooked breakfast was delicious and there were other options too