size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

nice bar eating area breakfast delicious

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

breakfast is one of the best i have ever had

i don't have any bad comments - apart from maybe the bar being open later!

nice bar eating area breakfast delicious

historic , unique , great room , loved bifold doors great breakfast and guinness

lovely host and yummy breakfast with lots of choices

the wifi works well in all areas

we ordered room service and both got the lamb, the best meal we have ever had

breakfast was lovely, cooked fresh and red hot

breakfast fabulous, rooms are lovely

the fact you could take your dogs with you in your room and in the bar made this so much easier for us

, freshly cooked breakfast

the breakfast had a very wide choice and was cooked fresh

bar area nice and cosy, different to what i have seen before

hotel is lovely, the bar was stylish, loved that there was a kids entertainment space, the room was nice and all the staff were very friendly

kids really enjoyed the swimming pool, and the breakfast was exceptional

son loved the pool and the gym

we all enjoyed the pool and sauna / spa area

easy access from a1,plenty of parking and next to a petrol station with

breakfast was excellent and the lady serving was lovely

room was very clean and we had a brilliant view breakfast was brilliant too and we will definitely be staying there again also staff were very

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

english breakfast buffet was delicious

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

the wifi didn t work in our room.

spa treatments also available

the bar is expensive for soft drinks

wifi in the lodge dropped off and i lost five emails that had been drafted

t used) my biggest gripe was their pet policy

also, the laundry was clean and fresh

paying twice for breakfast

either relax in the bar / tv area or exercise in pool / gym

we were staying in room 117 which was above the bar and although we didn't hear any noise from people in the bar it was just around 10pm onwards

clean, and very comfortable, the pool and spa area were a dream heated pool e paid for breakfast in advance and it was definitely worth the

price of the food on room service was a little too much.

the bar had a good selection and prices were reasonable

breakfast was good room was very nice

accommodation clean and fresh bed comfortable great food and drink selection in the bar below

staff, great continental breakfast, plenty of choice

breakfast was help yourself in the bar - great food and exactly what we needed as we were on a multi day bike ride

noisy kids next door...

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

swimming pool juzzie gym etc nice staff

hotel, good breakfast, and swimming pool and sauna with gym were all free for us and kids really had a great time swimming before their breakfast

room access through laundry and far from main entrance

staff very welcoming and accommodated a request for a late check out

nice clean and spacious room- lovely relaxing bar and restaurant area

all areas around hotel bar restaurant clean

good value for money we especially liked the ev charging and the building was lovely

everything, location, staff, beautiful bar area 10 out of 10 from me.

location for work, very close to a1 and plenty of parking

food in the bar is of high quality, rooms cleaned to a high standard, great atmosphere

location next to the golf club i was visiting

we booked room only - it was good & quiet. plenty of parking.

excellent location - great bar next door - friendly helpful staff

great breakfast choices

partner said the cooked breakfast was delicious

our room was clean and comfortable and breakfast was fabulous

breakfast options were perfect

the breakfast is delicious

the most expensive ev charge i have ever experienced in the uk ;

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

breakfast the next morning was very good

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breakfast was good quality and filling

only thing was our room was right above karaoke in bar but it did stop before 11.00pm

breakfast was amazing and all freshly cooked

we enjoyed a full cooked breakfast in the morning before resuming our journey up the coast

we ate dinner and breakfast and both were fantastic

lovely big comfortable room, free

couldn t get the wifi to work, although this was not essential for me and didn t ask for help with it

room service is fast and food stunning , great choice at breakfast

i went downstairs for breakfast asking for room service to which i was told we should have ordered the night before - which we were unaware of

good wifi, very clean and comfortable, great sea view

the only negative was the bar drinks weren t the best.

we managed to get a parking spot but there are only 3 parking spaces outside of the

location. excellent dinner and room service. very good freshly cooked breakfast

mattress and pillows were very firm for my liking and bar selection is limited

good location and staff knowledgeable about parking options.

bar prices very reasonable and food choices good

great size room. very welcoming staff. superb food and good bar prices.

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

not enough bar staff - long wait for service

plenty of choice on the breakfast bar and a large full breakfast if you preferred

great wifi

really liked the parking at the back and the decorations

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

free parking & wifi is included and there is a great choice of

is on the main road with all the bars and restaurants next door and walking distance

bar and bistro, service was excellent, the staff couldn't do enough for you

poor wifi , cold beans and dated bedroom/bathrooms

the breakfast is great cooked to order staff so friendly and helpful

lovely room. perfect size for 2 adults with 2 young kids

the wait for breakfast. no food left so had to wait ages before service

breakfast was excellent and well recommended with your stay

delayed, didn t land till 11pm was hoping to get room service but food stopped at 11pm unfortunately

breakfast was lovely

convenient to airport, lovely staff, bar facilities

the gym was nice too and empty on a sunday

the breakfast was excellent and there was plenty of it

great value for money. room service on tap

understand breakfast no one around to order full english that was included in our stay so ended up leaving

the free breakfast and the free parking in an area where there is none

this was a bargain considering the cleanness , friendly staff , how lively was , fast wifi , location

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

clean comfortable, bar meal was beautiful thank you

we had a bar meal it was delicious and also a drink good price

nice location lovely staff nice bar and food

there is a good bar reasonably priced with offers on drinks on certain

free parking

a little crowded on the top floor, reception area narrow & inconvenient, wifi

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff were polite, friendly and nothing was too much trouble for them, the room was

they also offer a laundry service

wifi is good

the newly refurbished bar was not open which was disappointing

the wifi didn t reach our bedroom.

the power shower and the bathroom toiletries were good and the free on-site parking was very convenient

wonderful bed, spacious room, bathroom and parking facilities

excellent wifi reception

we had a meal in the restaurant which was delicious and a great choice for 2 adults and 4 kids

the breakfast wasn’t very warm on the buffet

standard of food at breakfast was outstanding

will stay here again as bar great and good price.

kids area was too smal for the kids to play.

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

staff were hospitable and helpful, particularly sharon at breakfast who is a gem

great location - clean, lovely breakfast, welcoming staff and a good nights sleep

been coming here for a number of years and the osborne never disappoints: nice rooms, a great breakfast, friendly helpful staff, and great value for money

breakfast had a good selection and the location was perfect.

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

shared toilet/bathroom facilities as we had kids

kids even commented

seemed safe for my 2 kids

noisy guests letting their kids run around the corridors till 1am.

really comfortable bed!! very friendly bar staff.

mushrooms at breakfast weren't very nice at the weekend as they were tinned, parking was an issue on the sat

room service was brilliant and staff friendly and helpful

ordered room service and the girl in the restaurant was so friendly

helpful and friendly staff, early check in and late check out for free with the ihg app

the drinks are the bar and cheap as was the cost of the room

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

microwave or bar fridge in room

bar opened late and easy to drive to

food at restaurant was first class and bar had live music and friendly locals

good value , clean comfortable. nice bar downstairs doing good food.

hospitality, good deals on drinks in bar 2-4-1 on some drinks

oh, and there was laundry (washer and dryer) in the basement that you could use for free (just provide your own

a perfect location, very walkable to the shopping centre and the bars and restaurants

laundry , storage everything available, breakfast at cheaper price, if not included

very helpful cleanliness nice warm room nice bar area central location quiet value for money laundry room sausage baps secure lots of hot water chill out area bright modern

the hostel has a free laundry service with washing machine and dryer

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area, looked like a youth

told 24hr room service but cocktails stopped at midnight and also the proper food menu so had to have

beautiful hotel quality food .leasure spa , beautiful

room during week only weekend so if like us you stay during the week you have to find alternative spa

spa and sauna facilities

there was no late bar or room service.

room service food - had to wait 1 hour 20 mins for food

going to order room service, rand restaurant

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

staff and bar were l9veto sit and relax in.

lovely breakfasts and comfy beds and for the more energetic a smashing wee gym

wifi was not optimal

have stayed here regularly with and without my kids

adults 2 kids and a dog, dog bowl and bed in the room for the pooch

early check in, pretty good bed and shower

no breakfast option for room service.

oven out of use for room service so couldn't order a post gig toasted sandwich

the bed was so comfortable. breakfast was tasty and the spa was luxurious

check in at 2 pm and 10 pound per hour for late check out

i believe it was debbie that assisted me with check in and a glass of wine from room service that i requested

gym is a bit snug

didn't try the restaurant/bar or the gym so cant comment on those but the hotel was lovely as were the staff

provisions inconvenient having to go down to reception on ground floor to collect key to use gym to n first floor better to just leave it open as only guests can access lift anyway to get to

the gym was a very nice bonus

our stay here, staff very welcoming and service was amazing, room service food was amazing, beds

10.50 each extra); room service was a god-send!

loved the gym, very small and nobody there

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

room service ended at 10 pm

wifi kept disconnecting

free wifi

fact you had to pay for parking at the hotel and also they were going to charge 10 and hour for early check in even though i mailed about an early check in prior to

arrived early was able to get an early check in which was wonderful

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

thing from reception staff to people in the breakfast facilities

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

when looking at the menu there wasn't anything on there apart from the kids menu

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

taking kids out until after 11 at night

little hotel fantastic food great reception and bar staff was disappointed at 9

the immediate area was quiet but only a short walk to great bars and restaurants

the breakfast was very good with plenty of variety for all tastes and dietarys

location. breakfast fantastic

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

the rooftop bar was an unexpected bonus with the best views over the town and tyne

excellent location, clean room. room service offered.

view outside an rooms are all spacious, family rooms are great they section adults section off to kids with a section wall to your side of room with double bed side tables an tv an unit then other

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

but they make a good use of the space so we feel the room is spacious with a bunkbed that our kids love about it

the bar closing at 3am

didn't expect a living room as well as spacious bedroom and room service was very efficient.

wifi connection was poor

was a good selection lovely coffee fresh fruit yoghurt and a cooked hot breakfast or croissants and pastries

joined rooms for the kids. free minibar.

i could not connect wifi.

helpful reception staff good breakfast selection clean, quiet room for good night’s

we were also allowed an early check in

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

the kids bed sofa bed and was made so couldn't even sit on that

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

early check in on arrival which was really helpful

it has a large kitchen/living room and is equipped with everything you need to feel at home

wifi connection was poor in our room 208.

the service at breakfast all the staff were very friendly and helpful also at reception

efficient room service

the views of the tyne bridge room service staff room

pool was closed on early during weekends

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

great breakfast too

gym, swimming pool and sauna was fantastic with the kids and the room was very spacious and comfortable

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

the gym wasn't particularly well-equipped but i survived!

hotel bar and restaurant was good as well

wifi and tv were poor quality. not clear how to access radio.

also the free wifi is really straightforward to connect to, and it's fast

early to our early check in just on the off chance we could get in

breakfast can be better

early check in for ihg members. room was spotless. check-in was fast and very helpful.

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

excellent breakfast

fast room service

customer service, from reception to bar to breakfast staff

clean room and good breakfast.

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

the bar area was lovely for an evening drink/ meal

room comfortable bed very clean ideal location for the utilita arena yummy breakfast and added extra a pool steam room n jacuzzi what more could you want would highly

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities, lovely breakfast lots of food to choose from

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

issue was breakfast no waitress or staff to help or serve

very friendly staff clean room with a lot of space. fabulous breakfast

no bar yet not for familys but clearly states that.

hotel was spacious with very friendly staff and had a decent bar too

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

there is a bar with everything you could need

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

the staff also allowed us for late check out

bar staff amazing

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

room service great

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

reception staff comfy bed very large, love it great view across the river and into hills good breakfast bag love the shower and ensuite toilet very quite just a shame i couldn't get pics of

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

and 1 small apple as well as kids apple juice

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid for a double room they let us have the

quiet and no kids running around got a room with window that opens

the wifi stops working as soon as you get in the room

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

was very cold, minus 5 centigrade at night, restaurant, bar and our lovely room alway very warm and comfortable

we ate in the bar area as we had our puppy but we were well looked after and the staff were very friendly and

friendly team, great service, lovely evening meal and breakfast, free parking, rooms done to a good standard, pub refurbished in 2018 and looks great

breakfast and dinner were delicious, especially the trout, and the bar was well stocked

breakfast and location they met our expectations and also the service was excellent as the rest.

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

i had a quiet night, i had a free continental breakfast which was good they are following covid rules, thank you so

kids got up through the night to use the loo and drunk people falling in from the night out coming

comfy bed great breakfast

breakfast

were really friendly and helpful, they arranged ,2 hours early check in time

maybe a hot drink and snack vending machine in the residential area would be great until the bar opens at 10am no real complaint though we loved it

little dated around the bar area, however do not let this put you off as the rooms are superb

would have liked the bar to stay open for last orders later than 10pm and we would have liked a couple of bottles of

were fantastic , beautifully done and breath taking views of marsden rock and the north sea , bar and restaurant were beautiful, great food and excellent service

lift access from the car park to rooms and to the bar reception and function rooms

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

went into the bar and everyone was friendly

downstairs bar with pool tables

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

nice bar with a pool table downstairs

early check in as room ready on arrival

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

under new. management t of the bar & cafe great staff made welcome as regular visitors

free parking and wifi was a bonus

easy to find, plenty of parking and friendly staff and customers

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

breakfast was very good with lots of choices

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

i will be back in a few week. breakfast room service was great ud83dudc4d

by the friendly staff, modern room decoration, a very good breakfast and outstanding clean

room service was efficient and food was delicious

it has a nice gym, swimming pool, and bar.

great parking

the room service was good. food was delicious

liked the facilities such as gym/pool and bar/restaurant area

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

kids enjoyed it

location is brilliant for metro and the spa facilities are brilliant

spa and gym facilities were excellent

ordered breakfast in the room whilst hubby went to gym

couldn’t do enough for us, really professional and great breakfast, really good valve for money

size room, comes with a breakfast and you can add on

didn't have breakfast

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

amazing fresh breakfast!

00 a trip is much easier and cheaper than parking in the city

there is wifi in rooms you need to ask for code from bar

staff, beautiful bar area and restaurant

staff were so friendly, hotel spotless and the food for dinner and breakfast was lovely

plenty of parking too