food excellent and great breakfast

bar area nice and cosy, different to what i have seen before

would be nice if the bar had a local real ale

the restaurant / bar is open to the public could get quite noisy at closing time on busy nights

it had a nice bar and room was comfortable

spa treatments on site, very relaxing massage

the room and bar areas were very modern and clean

great bar food was lovely and great value for money, all staff really friendly very timely service,

attractive bar and restaurant

wifi was a little weak in the evenings and dropped a lot

arrived late in the evening and staff were really welcoming and kept the bar open for us till late which was good of them

the bar had a great atmosphere and both dinner and breakfast were fantastic, including vegan options

we ordered room service and both got the lamb, the best meal we have ever had

poor wifi

fantastic ,people were really lovely couldn t do enough for us everything was fab, location and parking really great lovely garden for sitting out too will def recommend to friends and

bar meal well priced big portion very tasty

breakfast was help yourself in the bar - great food and exactly what we needed as we were on a multi day bike ride

accommodation clean and fresh bed comfortable great food and drink selection in the bar below

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

breakfast was amazing and all freshly cooked

only thing was our room was right above karaoke in bar but it did stop before 11.00pm

bar excellent decor

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

with breakfast on the first day was rather dry, it had been cooked on griddle, we mentioned it and next

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

nothing. everything was perfect. great price too for a hotel with a pool and spa.

very friendly and made fuss of the kids

kids can’t use jacuzzis

excellent breakfast, nice playroom for kids.

felt the food in the bar & restaurant was a little pricey for what you were getting

nice bar eating area breakfast delicious

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

breakfast is one of the best i have ever had

comfortable bed, great views and the breakfast was amazing

nicola in the bar was exceptional

quiet location, within 15 minutes of ponteland golf club, the friendly and helpful staff and the spacious bedroom

breakfast, service, staff, cleanliness and food were all excellent

breakfast: superb evening meal: exceeded expectations room: nicely appointed and comfortable staff:

friendly team, great service, lovely evening meal and breakfast, free parking, rooms done to a good standard, pub refurbished in 2018 and looks great

breakfast and location they met our expectations and also the service was excellent as the rest.

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

here often lovely hotel good parking, pool and gym are good

beautiful hotel and spa facilities, was a lovely start to our holiday

room access through laundry and far from main entrance

car parking could be better lit as it was tricky to see from car to hotel entrance when arriving in

had to order room service as my husband was unwell

very long day and too tired to walk outside to the on-site pub so i ate from the bar

facilities in the gym and pool area very good and most importantly

we rang room service a number of times with no answer and service was slow in bar/restaurants

the bar & seating area were comfortable & so was the bedroom

there is a good bar reasonably priced with offers on drinks on certain

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

paid for an early check in as we arrived on an early flight

we had a bar meal it was delicious and also a drink good price

99 gbp/ night i expect soundproof doors

good gym

the gym was nice too and empty on a sunday

24 hour room service menu could do with a tweak and the quality of what you receive at that time isn t

unfortunately due to covid the bar and restaurant were closed but room service was available

room service was very good and the room was clean and comfortable

was outstanding with great atmosphere although outside city centre , easy access from a1 , free parking , bus stop outside and only 10 minute walk from regent metro station , so extremely easy to

do not eel comfortable sitting in a restaurant on my own so choose to have room service which does come with a service charge which is a shame, but understand the need

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

room was far to small my kids are fantastic at swimming yet we had to be in the pool with them at all times

pool. spa

nice breakfast. neat rooms and excellent gym ud83dude18

everything friendly staff the could not do enough for us quick room service food was really nice

clean, and very comfortable, the pool and spa area were a dream heated pool e paid for breakfast in advance and it was definitely worth the

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

english breakfast buffet was delicious

delicious breakfast, plenty of choice

the staff were so friendly and welcoming. the breakfast was delicious. good shower too!

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

also, the laundry was clean and fresh

comfortable beds, good hot shower, excellent breakfast

location was remove, quiet, idyllic. good selection at breakfast.

internal lounge, dining and kitchen very spacious and well equipped

the main building had separate dining, breakfast and bar areas, all of which were immaculate and well furnished

downside for us with it being a pub, our room was over the bar kitchen and restaurant so was quite noisy

the lovely lady who served our breakfast made the stay all the more special

affordable yet like 4 stars. there's kids area with variety of toys and books.

the kids loved the swimming pool, which although small was never too busy and always quite warm.

standard of food at breakfast was outstanding

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

the room arrangements, i was able to stay with my kids in thesame room on different beds.

has arses flashed at me and 2 young kids

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where we were stuck

property was easy to find with plenty of parking

breakfast was absolutely fantastic and the staff were so accommodating and

fabulous rooms, quote, comfy beds. breakfast was fabulous.

beautiful setting in jesmond dene - very relaxing . room was lovely and breakfast superb.

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staff very welcoming and accommodated a request for a late check out

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

good value for money we especially liked the ev charging and the building was lovely

everything, location, staff, beautiful bar area 10 out of 10 from me.

food in bar reasonably priced

friendly good choice or breakfast and good portion sizes included in the price of the room the bar was nice with live music on friday night

great location, comfortable and nice breakfast & friendly staff

breakfast was good with a varied choice and the location was great

good atmosphere in the bar food was fantastic would definitely recommend this place for a stay

the breakfast was excellent

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

the bar downstairs was very nice with a tv and sports, good value for money

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

they offer room service upon request

no real room service

the breakfast is delicious

our room was clean and comfortable and breakfast was fabulous

amazing host and breakfast. always happy to help.

great breakfast and hotel is in a quiet and safe location.

partner said the cooked breakfast was delicious

parking was a little difficult an the top floor was a little too warm

lovely staff and big rooms. fab bar next door with a nice vibe

i wasn t too bothered by the noise of the bar but i ll sleep through

very friendly staff, the breakfast was excellent. great location, easy parking.

room service.

great size room. very welcoming staff. superb food and good bar prices.

bar staff great

not enough bar staff - long wait for service

plenty of choice on the breakfast bar and a large full breakfast if you preferred

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

very helpful staff. took our temperature on arrival. delicious breakfast. fantastic location.

large room. very good cooked breakfast. parking outside the hotel

comfortable & spacious room with clean & modern ensuite plus a wifi download speed>20meg and free parking

breakfast was very limited for kids

room service was amazing and at 2am i didn t expect such a yummy fresh sandwich

the bar was open to drink outside with a telly showing the football and the wify was excellent

everything, clean, comfy, easy to find, lovely staff, parking easy. good atmosphere

staff were very pleasant and helpful the breakfast great

ample safe parking

twice now we scratched the car due to parking

the breakfast was excellent and in the evening the bar staff supported my every needs

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

breakfast had a good selection and the location was perfect.

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

very good food, evening meal and breakfast, room comfortable and quiet, all good.staff friendly

food was superb. monday steak night and breakfast. room was very clean and comfortable.

friendly staff , lovely location, decent size bedrooms and a lovely breakfast.

very good breakfast very good nice selection served quick so food hot always served with a

breakfast was superb

helpful and supportive staff particularly so as my request for an early check in was supported

i had room service and it took a good while because the dining room was busy at the same time i was told

extra big bed and late check out options were worth the extra cost

not allow a late check out and never has

car park, gym even a complimentary kit kat at such a good price

great bar and food.

breakfast was lovely

food in the evening and breakfast were very good

was perfect as was the breakfast and bar meals

the linked bar and food are exellent too and it had entertainment on the sunday night, a very good solo artist

staff gary behind the bar was a great host staff at breakfast were great breakfast was very

staff friendliness, excellent breakfast, bar & restaurant menu good and prices acceptable.

only very slight niggle was check-in arrived to very busy pub serving food and waited at bar for about 15 mins with no acknowledgment

we were served a lovely breakfast and nothing was too much trouble like extra toast, coffees and juices

no noise at all from the bar so very peaceful nights rest

breakfast was great as was the location

the staff were really friendly and breakfast was great

very good selection at breakfast. staff very professional. good experience all round

rooms at the back might have been near early morning breakfast kitchen noises anyway

huge breakfast menu, we thoroughly enjoyed our dishes (in the separate dog friendly dining area)

location, friendly bar and restaurant staff.

it was so nice in the entrance and in the rooms, the restaurant and bar was lovely too.

we got room service breakfast was cold

helpful staff beginning with reception through to waiting staff and room service

bar prices were very reasonable

not well equipped gym and very slow unusable wifi

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

few scuff marks on walls and bunk rail was a little less stable than it should be if kids going to pull up over it

gym was small but equipment was workable but the tv x3 were not working but didn t spoil the

room has microwave. very nice coffee machine in lobby. good 24/7 room service menu

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

our room was located right over the bar and we were a little concerned about sleeping

the bar has a great selection of drinks and are reasonably priced

laundry , storage everything available, breakfast at cheaper price, if not included

staff were helpful and friendly and having a laundry room helped with 3 young children

early to our early check in just on the off chance we could get in

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

wifi is good

tremely) weak on the top floor, dust on window handles & blue vases

wifi was poor for my boy

location was great with the added bonus of parking free for whole weekend

clean room, big shower. good air-conditioning and wifi. extra pillows available.

room service didn t change the bed sheets the 3 nights we stayed

lovely rooms, lovely bar area and great, friendly staff.

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

there was no mini bar in the room so even for our own drinks we could not keep them cool.

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

no bar yet not for familys but clearly states that.

the hotel staff, bar and pool table

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

good wifi

slight disappointment was that the spa wasn't open during our stay

i believe it was debbie that assisted me with check in and a glass of wine from room service that i requested

late check out was so handy and easy to arrange

check in at 2 pm and 10 pound per hour for late check out

location , plenty parking right on sea front , excellent friendly and efficient staff and fab

parking arrangement not good

we ate in the bar in the evening, the food was great

wifi reception not great in the room furthest from the reception

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

great bar with great prices, we even received a free drink on checking in

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

choice of room service food on the 24 hour menu

i had a couple of occasions to call room service and they answered my query, and were there within seconds when i requested towels

wifi did not allow me to connect to my vpn for work which made it difficult to get work done

a drink on our second morning, no spoon with soup so drank from bowl and i really begged for an early check-in but when i arrived the lady on reception was really dismissive

no noise, incredible facilities, spa and bar staff were wonderful

services for kids were amazing

great choice of spa treatments on the menu although we didn t get chance to actually go to the spa

at least we could get wifi on our ipad

the room service choices. especially for kids.

not always manned and that you couldn t pay for room service over the phone and had to go down to collect it

late check out was also a bonus

position of room . comfy bed. late check out time.

good wifi and shower was hot every morning

the room service was acceptable, but it could be better for a 4-star hotel

etc products ,the water station with fruit/ mint etc easy to use shower,good lighting etc free gym and good choice for breakfast

great use of the gym as well

bar menu limited, would have liked more choices

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

late check out was very welcome

the small fee for the leisure facilities was more than worth it, the kids loved the pool

a real bonus, especially with kids

hotel - fantastic location and reasonably priced with great facilities too - gym,swimming pool,sauna,steam room and

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large amounts of

joined rooms for the kids. free minibar.

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it wasnt they said they would keep our bags so we

lots of facilities

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

coffee at breakfast was poor. bar shut at midnight.

location was brilliant , staff were excellent with early check in and parking .

nothing. i was a little nervous seeing kids and party goers but it was absolutely fine!

the staff were excellent and the early check in was much appreciated.

hotel, beautiful clean rooms, very friendly staff, decent breckie (especially the sausages) and kids eat free which is a bonus, brill location

ordering room service was a breeze and there were plenty of options

kids

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

excellent choice of breakfast, location & evening meals.

the rooftop bar was an unexpected bonus with the best views over the town and tyne

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

location. breakfast fantastic

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

the breakfast was included and was self-service

location, staff, clean, breakfast

night stay for a football match with our two kids

clean, good breakfast, lovely staff, big rooms

very good breakfasts plenty thing's for adults and for kids

friendly staff, clean and great wifi for a hotel

gym could have been bigger

had problems connecting to the wifi.

for key workers

gym very small but okay to get it chucked in for free with your

the nicest part of town and there was a lot of noise from a bar close by, locals (kids and people arguing in the street

breakfast was also good

the grab and go breakfast was handy too

nice little free breakfast bag

the bed was comfy room was clean staff very friendly good late check out

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

tv didn't work, flaky wifi. no in room heating contold

the wifi stops working as soon as you get in the room

wifi connection was great too

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

the hotel clearly has wifi but

rooms are clean and comfortable good wifi

excellent gym

paid for room service for breakfast which was 30 for 2 poached eggs 2 glasses of orange juice and 4 brown

also the free wifi is really straightforward to connect to, and it's fast

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

food was outstanding,gym facilities excellent

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

facilities and location are very good. breakfast is nice as is the bar area.

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

views were lovely at breakfast, in the bar and some of our family rooms

staff very friendly, easy car park accessibility, restaurant and bar were great

room was spacious, clean and wifi working well

the kids were over the moon with everything which is all a parent can ask for

location, clean, friendly staff, gym and sauna

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

30pm and slightly early check in was no problem

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

the breakfast was great. bar was lovely. friendly and helpful staff.

very comfortable bed, free wifi, great location, close to the city centre

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

no breakfast

late check out was bonus and well received

clean room and good breakfast.

hospitality, good deals on drinks in bar 2-4-1 on some drinks

good value , clean comfortable. nice bar downstairs doing good food.

food at restaurant was first class and bar had live music and friendly locals

bar opened late and easy to drive to

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

and ironing board to tv and kettle bed was comfy and sheets and towels were fresh and clean also breakfast was good too

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

the beds were comfortable and all laundry and towels were like new

free wifi was available in the rooms

comfortable clean room, excellent food in the restaurant for eveing meal and breakfast was excellent

easy check in, spacious rooms, very clean, easy to find, comfortable stay and late check out

room service may again have been offered, but we were just wanting to go home

there is wifi in rooms you need to ask for code from bar

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

went into the bar and everyone was friendly

there’s a bar downstairs where you can relax on an evening

downstairs bar with pool tables

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

allowed early check in which after an early morning start was very useful.

i appreciated the late check out which helped with specifics on my stay