breakfast was meh coffee was lukewarm, it’s just a continental breakfast which i don’t mind but

bar is good with decent selection of beers

accommodation clean and fresh bed comfortable great food and drink selection in the bar below

great selection of beers the steak and ale pie with chunky chipd and onion rings was to die for bar staff were really friendly and helpful can't fault it in

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

the room and bar areas were very modern and clean

mac and the staff are great and really make you feel welcome, room, bed, tv, wifi, shower all excellent

didn't know at the time of booking the had a spa or i'd have had a massage, great parking, could see bike from window and was relaxed from start

spa treatments on site, very relaxing massage

t used) my biggest gripe was their pet policy

breakfast fabulous, rooms are lovely

breakfast was delicious

lovely pub. very comfortable room. excellent breakfast.

it had a nice bar and room was comfortable

is the 2nd time we have stayed here, found it perfect for what we needed and have the bar next door which does food is convenient

the food was good, we ate in each night bar one when we went to seahouses

spacious bar & restaurant

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

good breakfast and plentiful parking

breakfast was amazing and all freshly cooked

the bar area is comfy and modern

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

great bar area with a lovely atmosphere and decent food

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

were clean, staff very friendly, breakfast was included in price, and exceptional

breakfast beer and fish and chips all great. right in centre with parking yet quite

a very friendly hotel close to shops and good parking

poor wifi

down stairs there was a lovely bar and restaurant

rooms large and clean breakfast great

nice bar eating area breakfast delicious

thing i can fault is the vegetarian breakfast the sausages are not quorn or linda mcartney like i’m used to they look like vegetables

i’m vegan and the chef made a vegan evening meal and breakfast for me which was massively appreciated

i don't have any bad comments - apart from maybe the bar being open later!

beautiful gym and pool we didnt use them but had a look all very clean

and steam room could be hotter and a hole in bottom of swimmers pool

the facilities were amazing, i had a full body massage that was offered by the spa and it was heavenly

the layout was odd - no cosy bar area jacuzzi off not working but never spoiled our weekend .

kids really enjoyed the swimming pool, and the breakfast was exceptional

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

room was very clean and we had a brilliant view breakfast was brilliant too and we will definitely be staying there again also staff were very

location ,the breakfast ,ensuit to my room no shared facility

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

the staff were so friendly and welcoming. the breakfast was delicious. good shower too!

also, the laundry was clean and fresh

friendly staff nice room great breakfast

room small but clean and the breakfast was lovely. overall it was just good value for money.

great location, comfortable and nice breakfast & friendly staff

friendly staff and good choice for breakfast...

comfort and quietness , going down to the bar and meeting friendly staff, lovely food and

and the golf course

to feel very welcome nothing was a problem we had everything we needed enjoyed the spa the food was tasty, we had our breakfast sat in the window overlooking the golf course and

my wife and i used the pool twice which was very clean and nicely kept by polite efficient staff

disappointed that we could not get a slot for the pool

location and lovely bedrooms and dining room. great pool and spa and gym

spa/pool area a little too crowded to enjoy fully

also, the gym was massive and full of great equipment - right up our street

no room service after 10pm

had a couple of bar meals the fish & chips you had a job to find the fish & the vegetarian curry which was good

the hotel was perfect for kids & the room had plenty of space

room access through laundry and far from main entrance

food served in the bar on a sunday evening which is very good

beautiful hotel and spa facilities, was a lovely start to our holiday

staff were extremely helpful and polite, with really nice facilities like indoor pool, gym, sauna etc

wi-fi. bar did not stay open late for residents.

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

lovely bar downstairs does very good and affordable

food in bar reasonably priced

great breakfast

clean, comfortable, great cycle parking, excellent breakfast

food in the bar was really good

we ate in the bar for our evening meal - my other half had the steak of the day and said it was one of the best

the beds were very comfortable, it was clean, and the breakfast very ample and well cooked

the breakfast was delicious and the rooms were clean and tidy

lovely cosy accommodation, great bar with excellent drinks selection and fabulous menu.

staff gary behind the bar was a great host staff at breakfast were great breakfast was very

breakfast was excellent

staff friendliness, excellent breakfast, bar & restaurant menu good and prices acceptable.

breakfast: superb evening meal: exceeded expectations room: nicely appointed and comfortable staff:

the wholesome northumbrian breakfast more that sets one up for exercise in the amazing northumbrian countryside

good parking

was a good choice for breakfast

friendly team, great service, lovely evening meal and breakfast, free parking, rooms done to a good standard, pub refurbished in 2018 and looks great

lovely staff, nice room, great breakfast , great location

rooms were lovely we didn’t eat in the restaurant but the bar and lounge was very comfortable all the staff were friendly and very helpful and

very good food in the restaurant for evening meal and breakfast

excellent breakfast

rooms at the back might have been near early morning breakfast kitchen noises anyway

location for work, very close to a1 and plenty of parking

plenty of parking space at the hotel

and would definitely recommend , and specialthanks our midweek cleaner grace did an excellent room

helpful, friendly staff good parking food options for either room service or served in the pub, are reasonably priced and good selection

excellent location - great bar next door - friendly helpful staff

visited on a sunday night so there was plenty of car parking space

resident parking would be good but the car park is small and the pub is popular

no phone signal, but you cant have everything. the wifi was free so wifi calling saved the day.

the roast dinner and breakfast were absolutely delicious and all the staff were really friendly and helpful

there was no hand wash in the kitchen

the wifi was not that good

bar prices were very reasonable

located on sea front with walkway to fair not near enough to hear it park opposite fair with boats and a

initially lack of room service but this was resolved

the side bed for kids was in very poor condition and making noise at night

the lady behind the bar was brilliant. excellent customer service.

nice location lovely staff nice bar and food

clean comfortable, bar meal was beautiful thank you

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

i’d prefer ordering breakfast from a menu than a buffet with over cooked food.

convenient to airport/ late check out/ friendly reception staff/ all amenities included.

friendly and helpful staff early check in very comfortable bed and pillows quiet

unfortunately due to covid the bar and restaurant were closed but room service was available

excellent service at breakfast

the breakfast is delicious

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

offer states continental breakfast, but the owner goes out of his way to please

breakfast options were perfect

great breakfast choices

location, nice staff, good breakfast, free parking for hotel guests

the newly refurbished bar was not open which was disappointing

free parking

parking arrangement not good

the wifi didn t reach our bedroom.

free parking which is plentiful outside the hotel

excellent wifi

location was great with the added bonus of parking free for whole weekend

loads of free parking around, too

wifi is good

the suite was lovely with a great choice of snacks and mini bar choices too

exceptional property, great location, good service, easy parking

the location, parking, comfort and overall quality and high standards

parking a bit limited with a battle spaces , but that s nit picking !

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we managed to get a parking spot but there are only 3 parking spaces outside of the

the only negative was the bar drinks weren t the best.

parking may be an issue as the car park is small

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

super friendly staff who offered late check out and collected my coat when i left it in the hallway

mostly the staffs attitude, amazing with the kids and really made it worth while

lovely staff, fantastic for kids (pool, xbox, activity packs) great room, comfy beds, toby carvery literally a minute walk away

will stay here again as bar great and good price.

late check out at no extra cost.

coffee was really good too and the kids had a hot chocolate, all in the room

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

not enough bar staff - long wait for service

bar prices very reasonable and food choices good

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

breakfast was superb

breakfast was excellent, staff were excellent

excellent breakfast and evening meal

very good breakfast very good nice selection served quick so food hot always served with a

food was superb. monday steak night and breakfast. room was very clean and comfortable.

carpet was dirty and even when room service came they didn't clean everything

no room service for food and drinks is there only down fall. would make loads off room service.

also the room service, not room service

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

there is no room service which is a big down for my preferences

my kids are disgusted

the room arrangements, i was able to stay with my kids in thesame room on different beds.

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

kids even commented

bar service was very slow. just needed more bar staff.

breakfast was very limited for kids

the wait for breakfast. no food left so had to wait ages before service

the breakfast is great cooked to order staff so friendly and helpful

option for room service and a pub downstairs

good location... very clean, friendly staff, lovely bar area

the free breakfast and the free parking in an area where there is none

twice now we scratched the car due to parking

clean large room with big ensuite good continental selection at breakfast reliable, free wifi

parking a plus in jesmond where parking is permit only & difficult to find

the breakfast was excellent and in the evening the bar staff supported my every needs

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

location, managed to get an early check in and got parked at the rear of the hotel

breakfast had a good selection and the location was perfect.

the breakfast was very good cooked to order and the lady serving us evey morning was so lovely

wifi is free too

i also appreciated having the late check out option for free by being a member

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

not allow a late check out and never has

good breakfast ate in fratellis restaurant one night which was surprisingly good helpful having ev charger on site although not cheap to use given also a 10 parking

if you want beach walks, golf or historical visits, the location is perfect

seating area opposite the bar (where the t v is) could do with a little tlc a little off putting when people first come in,

staff are friendly but the lady behind the bar could be a little less condescending towards the manager in

improved from my last visit what the owner has done so far is good especially the bar restaurant and outside area … the food was excellent and cannot fault it at

50, but the golf club was £4 so slightly steep prices

1 night stay, the b & b was situated in a lovely chocolate box village with the sea , river and golf course right

nice breakfast and great to be able to take our dog

well stocked bar and we enjoyed the wood burning stoves

great decor, very modern, stylish and well decorated. nice touches. good bar and restaurant.

breakfast was very good

good value , clean comfortable. nice bar downstairs doing good food.

bar opened late and easy to drive to

microwave or bar fridge in room

hospitality, good deals on drinks in bar 2-4-1 on some drinks

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

great bar with great prices, we even received a free drink on checking in

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the drinks are the bar and cheap as was the cost of the room

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

very helpful cleanliness nice warm room nice bar area central location quiet value for money laundry room sausage baps secure lots of hot water chill out area bright modern

excellent location, nicely refurbished and bar on site

bar area is a

a perfect location, very walkable to the shopping centre and the bars and restaurants

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

from a king room to a corporate studio room for 10, had a kitchen & was very large, loved

no early check in available

bar area perfect to have a drink watch sport and wifi good enough to be able to work a little.

room has microwave. very nice coffee machine in lobby. good 24/7 room service menu

gym was small but equipment was workable but the tv x3 were not working but didn t spoil the

the room service choices. especially for kids.

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area, looked like a youth

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

spa and sauna facilities

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

room service food - had to wait 1 hour 20 mins for food

staff and bar were l9veto sit and relax in.

the wifi in he hotel was very poor

good flexability on the late check out which is good for

there is no option for secure wifi

to have free wifi - we couldn't connect all time we were there - disappointed as this was one of the main

the decor is so lovely and the bar has really good vibes

was pretty much perfect except wifi is very poor

offered late check out for no extra charge

late check out was so handy and easy to arrange

very friendly staff, spacious rooms and great location for town. nice gym also.

internet/wifi speed wasn t fantastic but it was decent.

gym is annoying not being able to go right in and have to go to the desk first

gym on site

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

room service ended at 10 pm

i particularly enjoyed having access to the gymnasium which was clean and tidy

they were even able to accommodate my early check in which really helped

value for money and quick and good room service for food

size of the room was good, coffee and tea facilities were great, room service was prompt and good

than the view we had from room 6), relaxed atmosphere, not pretentious, fantastic food in the bar and restaurant and friendly, warm service

the unusual setting, the weird and wonderful underground bar and restaurant the magnificent view

were fantastic , beautifully done and breath taking views of marsden rock and the north sea , bar and restaurant were beautiful, great food and excellent service

would have liked the bar to stay open for last orders later than 10pm and we would have liked a couple of bottles of

maybe a hot drink and snack vending machine in the residential area would be great until the bar opens at 10am no real complaint though we loved it

enjoyed using the gym on the 1st floor, it had a nice range

choice of room service food on the 24 hour menu

wifi password didn't work and staff didn't know why

nothing the hotel could control. due to covid19 spa and gym closed

staff are very helpful, early check in and late check out available

but they make a good use of the space so we feel the room is spacious with a bunkbed that our kids love about it

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

the bar closing at 3am

love the location and early check in

we had a great room, the view was stunning and the kids loved the bunk beds

quiet and good wifi

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

english breakfast was not the best, bit dried up - expected it to be a better

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

location. breakfast fantastic

the swimming pool is excellent and large enough to swim in

nice bar too

when i had trouble getting on to the wifi the receptionist helped me

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for instance

we had dinner and breakfast in the restaurant, food was amazing and the portion was huge

breakfast and gym were both on the second floor

etc products ,the water station with fruit/ mint etc easy to use shower,good lighting etc free gym and good choice for breakfast

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

good bar and restaurant with pleasant and attentive staff

wifi was a little variable.

the room was presented brilliantly, and we ordered room service which was brought to us quite promptly

t i had unlimited data so i didn't bother asking for help) and the plug in the bath was not

then they offered us an upgrade and room service as an apology, only to find out i was charged for the room service

little hotel fantastic food great reception and bar staff was disappointed at 9

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

early to our early check in just on the off chance we could get in

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

location, clean, friendly staff, gym and sauna

booked out for a private party so no meals available apart from room service

a selection of mock tails would have been good for the kids

views were lovely at breakfast, in the bar and some of our family rooms

laundry service because my children have autism and have accidents but there were no prices for kids clothes and the prices are expensive

room service was quick and the food was lovely

the location, the room, the attention to detail, the room service

tried room service that was quick and good food from the downstairs restaurant

the room was lovely, good size, extras treats (for easter) for the kids, comfortable, clean and well well equipped

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

the hotel staff, bar and pool table

good location for our event at exhibition park. good bar area. just what we needed and clean.

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

hotel was spacious with very friendly staff and had a decent bar too

very good breakfasts plenty thing's for adults and for kids

central location reasonable price great breakfast helpful staff allowed an early check in :)

excellent breakfast

breakfast is a necessity for productive day and holiday inn never had failed me

and the hotel was clean and the bar reasonably priced

the gym very small and there was no area to stretch.

breakfast was a good as any

the gym is a treat, too

weekend rate with free drinks vouchers, free wifi and decent car park price and very convenient location for the sage theatre and newcastle

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

comfy bed, good gym , very clean, happy staff.

the gym is very well equipped

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

bed is comfy, sofabed not so much but kids were happy anyways

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

it was very clean. they were able to accommodate our request for early check in.

close to arena, early check in, comfy bed

wifi not secure. no menus in the room.

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same level as us,but they they were running around and making a noise for at

quiet and no kids running around got a room with window that opens

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

we loved the pack up breakfast

the nicest part of town and there was a lot of noise from a bar close by, locals (kids and people arguing in the street

with lots of school kids/youth near the park etc

tv didn't work, flaky wifi. no in room heating contold

wifi connection was great too

the wifi stops working as soon as you get in the room

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

breakfast was spot on location was good

also, breakfast was excellent

the breakfast was good and having 3 fussy kids the host had no problem cooking to individual choices

good value great breakfast

this should be listed very clearly on the property description, with a heavily pregnant wife , 2 kids , all being woken up by them outside your door is unfair and ruined what was our first trip