the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

amazing host and breakfast. always happy to help.

great breakfast and hotel is in a quiet and safe location.

offer states continental breakfast, but the owner goes out of his way to please

partner said the cooked breakfast was delicious

the drinks are the bar and cheap as was the cost of the room

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

good value , clean comfortable. nice bar downstairs doing good food.

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

bar opened late and easy to drive to

hospitality, good deals on drinks in bar 2-4-1 on some drinks

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar prices very reasonable and food choices good

not enough bar staff - long wait for service

bar staff great

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

when looking at the menu there wasn't anything on there apart from the kids menu

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

we ate the previous evening in the sports bar and the food was excellent however a special mention should go to

clean spacious room, large restaurant, nice breakfast selection. large leisure facilities.

had a couple of bar meals the fish & chips you had a job to find the fish & the vegetarian curry which was good

it's always clean....the bar staff are amazing.... brilliant swimming pool

clean, and very comfortable, the pool and spa area were a dream heated pool e paid for breakfast in advance and it was definitely worth the

carpet was dirty and even when room service came they didn't clean everything

from downstairs a little too loud in our room until around 11pm no room service for breakfast or

the room, breakfast, parking, and the location was spot on

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

parking was great, had get up early to move the car to allow some else leave

very clean, good location and nice breakfast.

the wifi was also good

not allow a late check out and never has

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

the bar was small enough for me to feel comfortable to go down alone to have a meal

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

parking was tricky but as it was a sunday, it wasnt an issue

mattress and pillows were very firm for my liking and bar selection is limited

food was excellent - room service and very well presented

wifi was a bit slow but could do all that was required

were very friendly and helpful , lovely welcoming place to stay , beautiful reception area and bar

even my kids noticed that

lovely staff and executive room was very nice breakfast was nice

could do with parking lines

wifi works well

ample safe parking

there's a very good bar on site if you fancy a drink or a bite to eat

good value for money .nice friendly staff good breakfast.parking. wifi nice meals i tbe bar.

very friendly bar staff and nice relaxing bar

the wifi in he hotel was very poor

reliable wifi and well stocked bar would happily

very clean and excellent staff we got checked into room prompt and late check out great stay

there is no option for secure wifi

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

our rooms were clean, the beds were comfortable, and we each chose individual breakfast requests at our pre-arranged timeslot (a tasty start to the day for our return home)

great location - clean, lovely breakfast, welcoming staff and a good nights sleep

the staff were very friendly and even allowed an early check in when i needed to work from the hotel room

continental breakfast was just ok

exceptional property, great location, good service, easy parking

d quick)

parking was a bit sketchy. access road was tight due to cars parked on road side.

location yet close to good restaurants and bars

for key workers

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

wifi registration was a little beat difficult.

room had a phone and there was room service, unlike other budget chains

very clean, early check in available staff very helpful

room during week only weekend so if like us you stay during the week you have to find alternative spa

polite staff. room service was spot on.

the cleanliness, the warm welcome, the room service, and great romantic room.

my plans was to give my partner a nice relaxing diy spa break with having a couple weeks of hard work work and uni

amazing decor, super friendly restaurant and bar staff

there is laundry facilities

oh, and there was laundry (washer and dryer) in the basement that you could use for free (just provide your own

very good transportation nearby free laundry

laundry , storage everything available, breakfast at cheaper price, if not included

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

views were lovely at breakfast, in the bar and some of our family rooms

think they had a gym membership to use gym and pool lots of foreign men made my wife and 14 year old daughter

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

difficult to connect to the wifi on my phone and in my room the wifi kept dropping

booked out for a private party so no meals available apart from room service

also early check in or late check out available for 15 pounds per hour, give me a

very very helpful staff. room service food exceptional.

they are refurbishing their restaurant and kitchens so there was no availability for meals or room service but i knew this before booking as had contacted the hotel directly

great location, early check in and kate check out, nice tv and bed

no room service

sadly the wifi was patchy in the reception area and non existent in my room.

the big problem we encountered was not being able to get to the roof top bar ,you hat to pre-book this which is not made clear at the time of booking the hotel and one of

we had to change rooms shortly after check in due to no wifi connectivity

the gym was quiet (just me for the 45 mins i was there) and had 2 treadmills, 2 cross trainers, 2 bikes (-) again, a minor thing but the gym is geared to people who want to use very heavy free weights, i would have liked to have seen 2 (-)gym has deteriorated since i last went (+) has a small gym which is great (-)the gym and spa is very small and does not have a good selection of work out equipment. (*) the gym was really great with lots of equipment and the sauna was a perfect touch (+)room was lovely , gym and sauna were nice too . breakfast lush, great views. (-)gym was too cold. lights in the room weren t bright enough. (+)beds really comfy and nice size room. gym was small but did the job! (-)steam room wasn't in use that was a shame but gym and sauna were good and clean (+)great location. mini bar in room. all facilities including restaurant, gym, room service. (+) has a gym

english breakfast was not the best, bit dried up - expected it to be a better

ins not desserts

kids (14 and 10) and me have spent 3 nights in this hotel

didn't realise this hotel did room service and was pleasantly surprised

a minor design thing, the kids could not see the tv from their bunk beds and they had to jump in with us, b

the wifi reception was not good at all in our room.

gym

we booked the townhouse room which was perfect for a family of 4, our kids ages 9 & 7

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

the room, very clean, the staff. particularly the staff at bar and restaurant.

hotel bar and restaurant was good as well

gym is a bit snug

we also loved the robot delivering room service

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

not the cleanest in areas in the room, chipped mugs and having to get a pass for the gym is very annoying

lovely, clean, staff very friendly and helpful, room good size ,bed very comfy good location, had breakfast in room one morning and was delivered to the door by a robot

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

the gym is a treat, too

dissapointed the bar was closed when we got back 2330

staff, comfortable room, excellent food took advantage of room service as restaurant timing clashed with our evening

nice room, good location and it has a gym!

all the food was great, room service was excellent

spa is dinky, but it's lovely and has all you need

wifi connection was poor

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for instance

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

late check out on sunday was particularly good

bar menu limited, would have liked more choices

buffet breakfast was a bonus

room really clean and fresh, nice bar area and excellent breakfast

wifi needs improvement. shower not quite hot enough!!

and it was super spacious, had very comfortable beds, really nice bathrooms with bathtubs, a good kitchen set up, and strong air conditioning

very comfortable room, decent temperature and a lovely breakfast in the morning.

both bedrooms ensuite, relaxing lounge nice kitchen

the room was presented brilliantly, and we ordered room service which was brought to us quite promptly

wifi was really fast and didn't have any connection problems

all the machines were turned off in the gym. hotel lacked any wow factor. plain and dull

fact you had to pay for parking at the hotel and also they were going to charge 10 and hour for early check in even though i mailed about an early check in prior to

impressed with the speed that they served breakfast and the cooked breakfast was a bit small

it was all fine, didn t have breakfast or use the bar or gym.

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

bunk beds for the kids in a separate area, good facilities

gym needs massive improvement.

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

have good time with 2 kids, room is big enough for kids to run

great value and excellent room and breakfast

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

the gin bar provides food where we ate a few times

location of the is perfect for families with kids specially who are planning to visit discovery museum or life science museum and commuting by

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

central location reasonable price great breakfast helpful staff allowed an early check in :)

breakfast was absolutely lovely. so fresh

free parking and wifi was a bonus

under new. management t of the bar & cafe great staff made welcome as regular visitors

strange setting for a hotel in a housing estate,easy parking and access to hotel

spacious clean room, very comfortable bed and free parking on-site.

early check in as room ready on arrival

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

big room, free late check out and voucher for money off the bar

room service food overpriced ordered a pizza 10

room service great

laundry shot was quite near our room which made a bit of noise

size of the family room was excellent extremely good for the kids

up to mark, quiet night, nice view from my window, worth for the amount which i paid, got free breakfast it was good this place is very comfortable for travelers, located near to city

comfy bed great breakfast

parking, good location, staff super friendly, cheap late check out, what more could you ask for

the blinds didn’t close properly waking kids up super early! a small thing in comparison tho!

lots of free parking available at the hotel

location next to the golf club i was visiting

was outstanding with great atmosphere although outside city centre , easy access from a1 , free parking , bus stop outside and only 10 minute walk from regent metro station , so extremely easy to

do not eel comfortable sitting in a restaurant on my own so choose to have room service which does come with a service charge which is a shame, but understand the need

room service didn t work

breakfast was good

it was like kids breakfast

we loved the pack up breakfast

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

nice little free breakfast bag

although no towels available in the spa area you, you need to bring them from your room

could tell you about opening times of gym/swimming pool or even a menu of sorts as they provide room service

as we walked through the doors we felt as home with warm welcome the room was amazing so was the pool and food we didn't want

value for money including the use of gym, swimming pool, sauna, and steam room

great parking

early to our early check in just on the off chance we could get in

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

the wifi stops working as soon as you get in the room

tv didn't work, flaky wifi. no in room heating contold

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

wifi connection was great too

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

well decorated, good wifi. very clean and tidy.

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

hotel /guess house, great position for bars restaurants shops, also the beach and parks and parking, the staff were polite, friendly and nothing was too much trouble for them, the room was

free parking

relaxed atmosphere in a spacious bar area

i went downstairs for breakfast asking for room service to which i was told we should have ordered the night before - which we were unaware of

night in the bar and had friends visiting so couldn't talk very easily to them

helpful staff beginning with reception through to waiting staff and room service

the side bed for kids was in very poor condition and making noise at night

there is a bar with everything you could need

good location for our event at exhibition park. good bar area. just what we needed and clean.

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

the hotel staff, bar and pool table

hotel was spacious with very friendly staff and had a decent bar too

beautiful hotel and spa facilities, was a lovely start to our holiday

staff were extremely helpful and polite, with really nice facilities like indoor pool, gym, sauna etc

loved the pool and heath spa facilities and room service was excellent and

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

the leisure facilities are fantastic, very clean changing rooms,gym and pool area

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

one we were overcharged for room service and second had booked a meal for sun night and inquired if possible if could have

thing this time was the pool was out of commotion for service or repairs but that couldn't be

maybe needing a bit of an upgrade jacauzi wasn’t very clean kids playing in pool being a bit of a pain no staff to control

very spacious, the kids loved the space

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

we ate in the bar in the evening, the food was great

location , plenty parking right on sea front , excellent friendly and efficient staff and fab

parking arrangement not good

sential in south shields),nice and warm room ,very comfortable bed

lovely stay lovely bar lovely people, really nice for a nice little get away!

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

downstairs bar with pool tables

nice bar with a pool table downstairs

went into the bar and everyone was friendly

lovely bar downstairs does very good and affordable

all areas around hotel bar restaurant clean

staff very welcoming and accommodated a request for a late check out

the food is lovely and the whole bar area has a great feel

food in bar reasonably priced

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

couldn’t do enough for us, really professional and great breakfast, really good valve for money

the café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

we would have preferred to have a proper breakfast rather than the 'grab and go' breakfast

also, the laundry was clean and fresh

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

location ,the breakfast ,ensuit to my room no shared facility

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

breakfast was excellent and the lady serving was lovely

bar code machine for getting out of the car park is a real pain

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

late check out at no extra cost.

mostly the staffs attitude, amazing with the kids and really made it worth while

clean rooms friendly staff good value. great late check out time.

noisy guests letting their kids run around the corridors till 1am.

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

kids even commented

has arses flashed at me and 2 young kids

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where we were stuck

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

big car park with enough room to park my truck

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

nice common and golf course next door to stretch your legs after a long journey

very clean and spacious room, great that you can use the gym and pool for free!

pool, steam room and saunas are good as is the gym

kids menu

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

spa wasn’t open on a sunday, would have used if open.

the restaurant and bar area are really comfortable and welcoming

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

good bar and lounge facilities

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

breakfast was great, and the kids loved it

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

limited choice of breakfast and same menu on a daily basis.

i will be back in a few week. breakfast room service was great ud83dudc4d

the bar could do with opening an extra hour. because it s remote 10 is a little early for us

lift access from the car park to rooms and to the bar reception and function rooms

than the view we had from room 6), relaxed atmosphere, not pretentious, fantastic food in the bar and restaurant and friendly, warm service

the unusual setting, the weird and wonderful underground bar and restaurant the magnificent view

was a smell of something close to the bar area, and you could shell it in the restaurant too, whilst it didn t put us off it needs a

location is convenient, but its against a abbandoned pub and opposite a gym

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

there wasn’t breakfast included

lovely clean rooms .. polite staff … lovely breakfast

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

you put the pool table in best choice for all ages , may be 2 /3 kids video games in a kids corner

an indoor pool

great hotel, really comfortable and clean rooms. nice bar area and swimming pool/spa facilities.

beautiful gym and pool we didnt use them but had a look all very clean

kids can t use jacuzzis

couldn't hear the bar downstairs at all from the room

nicola in the bar was exceptional

the breakfast was only just warm and the shower temperature went from warm to freezing.

comfortable bed, great views and the breakfast was amazing

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

location and quick parking late check out at 12 ...

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

lovely bar and restaurant on site

room service available at a reasonable rate

our room was big and the sofa bed was perfect for kids. tasty breakfast

gym was very tiny, almost unusable which is a shame

dinner and room service meals seemed expensive.we ate out .

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

for breakfast and put our cooked breakfast order in behind the bar

good parking

the sea view and bar downstairs

the view and been able to take my dog with me in the bar and for breakfast

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.