no pool

the light over the spa didn't work

clean, quiet, attentive staff, spacious, great breakfast

breakfast could have fresher pastries to offer.

loved the actual silverware, cups plates and cloth napkins, not only with the coffee bar in room but through

the guest laundry was a definite plus

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the staff was friendly, the facilities clean and spacious, and they also offered a shuttle service to the

breakfast and the front desk stafff were amazing ?

didn t like that there was no handle bar in the shower to hang onto

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

friendly staff, including the shuttle driver

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

friendly staff appreciate the breakfast offered clean room

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games

seemed new, hotel and room were very clean, lots of breakfast options (including gluten

pet friendly

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

laundry facilities were advertised, was not told that they couldn t offer quarters for

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

we had a king room with spa tub, very nice hot water, was clean and jets worked great

the guest laundry room some work done.

change machine or laundry supplies available near washing machine would have been a plus

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

some issues with the wifi. some of my party felt the breakfast options were limited.

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry

the smell from the laundry area was strong and unpleasant

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

my room was beside public laundry and employees laundry

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

self laundry not available

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

of laundry facilities

we decided to go to the chandelier bar on our last night at the hotel, and the bartenders were awesome

localisation and gym

the rooms were spacious. the laundry availability.

had a room by the laundry to large baskets of dirty lines were outside room

t clean dirty laundry still in the room and the bathroom was not cleaned

housekeeping staff talked loudly outside our room which was across from the hotel laundry

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

dryers in the laundry room didn't dry our clothes very well

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where

had tried calling the hotel to ask about the time of the shuttle but nobody picked up

packed with kids!

in between other long stay hotels, the property was clean, staff were very friendly and polite, pet friendly

answers about the shuttle to the airport

were uptight and miserable and rude with kids and parents from a hockey tournament

location is good, hotel very clean, enough parking space

staff was courteous, the common areas and room were very clean, plenty of close parking spaces, meals were

an hour to the fall. airport shuttle is not on time as they pick up customers from a few hotels.

rooms and pool area were extremely clean

decent place to stay. pool and hottub were nice, and it was pet freindly.

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

the gym was not available, but the pool was

i didn't like that there is no back door entrance to the hotel from the parking lot.

laundry room in hotel

didn't use pool or other extras

excelent maintenence, new, many facilities, good breakfast.

to us, it was pet friendly

was charged a pet fee that was not quoted in my original web search

friendly front desk staff cheap laundry room allowed urgent clothes washing

laundry room is still closed and no water bottles available during breakfast

laundry machine needs maintenance

it had laundry and water bottles during breakfast

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

hotel is doing renovations, so bar and lounge area very small.

room service at all during my stay and sheets and towels never change

the attached bar and grill was good with excellent service, especially from the cooks and alexis and rani

quick convenient shuttle to airport

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

overall great stay and not that my pet was w/me but nice to see it was pet friendly

there is a clean indoor pool, as well as a small gym

breakfast options virtually none carpet dirty on two separate stays, two different rooms

kids were disappointed

room and linens were clean and they had a laundry facility

my room was next to the laundry

breakfast and friendly staff

the breakfast is generic hampton inn so nothing fancy

very close to airport , free parking and plenty of breakfast options, ~30 min to niagara falls, fort and other

they didn't have a laundry room to wash your dirty clothes

didn t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

breakfast was great

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with

maybe more staff in the morning at breakfast when hotel is booked.

laundry room & ice room available

more secure with kids left unattended at ppol

my stay at the wydham garden, the staff were awesome, from the front desk, housekeeping and the bar staff,

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service,

room service for a pot of coffee was told not enough coffee pots to

our key didn't work at the back so we had to walk with our 4 kids to the front to get in

the pool was warm and not too overcrowded and the hot tub was amazing

that it was very clean, family and pet friendly

kids had fun playing in the pool

also across the hall there was a dog as the hotel is pet-friendly and the dog was parking all throughout the

also used the laundry facilities which was nice

we got surprised with a $75 pet fee. that's high.

the hotel did a great job with the pool/fitness area

wifi connection is great

very clean and a great breakfast in the morning. staff was very friendly

we had a king room with a fireplace

love the free parking for the rental car--something so rare these days

did not feel like the value was worth the price, the gym was not good

desk in the room is impractical and whilst great for work is no use for room service

the room decor was very nice with a fireplace

i had to say something maybe the wifi could have been a little better but it really wasn t that bad

the kids and i enjoyed the spa pool and swimming pool

there was no free breakfast, and there were only two items (bagels and a breakfast sandwich) available for

nice rooms and staff. pool and hot tub. free parking

gym was to basic and poorly designed

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

super upsetting to know that they cut corners on laundry

laundry around the corner was awesome breakfast was good

had to go to the second floor laundry room to use a dirty

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

pool was a little cool.

the parking lot was large and well lite

breakfast was pretty good also, had options that the kids really enjoyed

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

breakfast was really good

the conveinence of the kitchen

pool was open and kids got to swim

breakfast, please get a waffle maker.

the breakfast meat could have been better.

pool is nice and clean but closes by 9 pm

plus the free parking and the location near the highway made our trip easier

we had a wifi router in the room

breakfast was slightly underwhelming with your standard setup, but was missing a meat protein

on our check out day room service was over aggressive on wanting us out so they could clean the room, check

free shuttle bus service from/to the airport is convenient

shuttle to airport. good breakfast

breakfast had a good selection and the hotel was centrally located for easy access to local

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

great breakfast selection but mixed cut fruit wasn?t very fresh.

the pool was great and had plenty of towels

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

appreciated having the laundry room as i had a long stay

laundry room situation was terrible

outdoor pool was dirty

amenities of gym,pool and hot tub made it very

the hotel has a laundry room for clients

laundry , pool all amenities needed

breakfast was good but the staff could not keep up with the amount of guests that was dining in

great breakfast great location amazing staff super clean, neat, and worth the stay

nice fitness room, free printing in the little business center, and love the hot tub and pool

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the next morning i went down and she walked me to the laundry and handed me 2 pillows

location, cleanliness, wifi

also lots of parking near the door to elevator access

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

elevators which were quite noisy ventilation downstairs was not very good, you could smell the kitchen

the room floor was sticky. the was messy renovation going on. towels in the gym would be nice.

free laundry is nice

candlewood provides free laundry facilities for its guests, which is a nice bonus

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

free laundry, tuesday free dinner! on sure gym

free laundry

close to niagara falls,kitchenette, happy hour, laundry room, gym

the laundry facilties were not working correctly

also free laundry

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

free laundry after a 90 degree day playing lax

did not have towels and when requested they said all were on the laundry and i needed to wait

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

loved the parking space, cleanliness and staff

the staff even prepared our room for early check in for my daughter which was a bonus for me

the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for new year

it was kids friendly and they made sure we felt great

free parking lovely breakfast included with your stay

i love this hotel! the breakfast is awesome . the staff is accommodating.

parking lot was pretty full.

wifi internet is very very slow airconditioner in the rooms are old and make too much noise

i saw a laundry room, gym, jacuzzi and outdoor pool

however the hotel had an on site gym and a decent enough breakfast that one would not starve but lacked healthy

pool water looked cloudy

the breakfast room is a little bit too small

i also love the gym

the laundry room is not update.

the staff are pleasant, the hotel is clean, the beds are comfortable, and the breakfast is okay

eat as much while you are there, it's understandable if you are taking 1 or 2 muffins or milk for kids to eat

breakfast was really good

we have small kids and could not sleep due to noise

is somewhat difficult to obtain change for laundry machines

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

restaurant when checking out coffee bar wasn't maintained staff told me that coffee was fresh coming to find

the kids loved it too

the yoga mats in the gym need replacing

not much parking.

the highlight of the stay was sitting the bar with bartender marty, good food and marty's a great bartender

no room service

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

reserved a room with my spouse and my pet

the breakfast is what i normally have

the breakfast

i found all i needed - sensible room, clean and cleaned up every day, good bed, desk and fast wifi

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

the breakfast was also very good with plenty of choices

didn t get a chance for breakfast but i did get some juice

free breakfast and starbucks in the hotel.

as a family with kids who like to drink milk later in the evening, it was a needed, but not available

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

convenient customer laundry, paid by credit card

location and that they had a laundry room and parking, close to restaurants.

the laundry room was perfect for travelers

big room, aircon, laundry facilities, comfy bed

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon

breakfast was delightful. staff was simply outstanding!

they have a parking lot( drive slowly- it has some dips)

breakfast was great

they surprised the kids with chocolate covered strawberries in the room and the adults enjoyed our complimentary

no toiletries and breakfast.

didn't eat the breakfast

no breakfast because of some issues in kitchen but they still charged for the snacks from

stay was great but the rooftop bar was way too small for nye and no dance floor

the bar is great

we appreciated that the self laundry

very good size room very good bed and pillows keirug machine good wifi and tvs

everything how fridays was connected the gym the beds and the tvs and bathroom

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check

it was a one night stay in a hotel that does not have room service

it smelled like mildew in laundry that has been sitting wet in the washer for days

from the free laundry to all of the dishes included , everything was helpful

like the fact that the laundry was complimentary and there was a hot breakfast every day

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

free laundry machines

we were told they were backed up in the laundry

laundry room was clean with easy to use appliances

customer service, clean facility, workout room was clean smelling and not a gym locker room

plus a great breakfast

breakfast food selection was very good

the breakfast should be included into the price

we had an early check in, staff is friendly

good location, unusually good gym for a hotel, with bonus pool on the rooftop.

the temperature of the pool.it was cold make it a little more heated.

desk service was amazing, great guys working the desk joking with the kids before our night out

great location, nice big room, nice bar and resto.

need free wifi in the rooms

no free wifi in guest rooms

which made us most disappointment is the room service does not clean the room

excellent location! beautiful room! excellent room service!

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

great facilities such as fitness center, laundry, breakfast, ...

they have guest laundry, an office, pool, spa and exercise room

we did not have breakfast as we went to a wedding brunch

nice pool area and laundry facilities

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the bar was great. good breakfast, and clean room with a nice view.

wifi, amenities and off street parking.

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

to walk past laundry and break room with doors open and music playing loudly all day long

bed was so comfortable, breakfast was great lots to choose from. staff als was great.

convenient for the wedding i was attending. the gym was very nice.

parking is tight. i think the hotel was at capacity and parking was hard to find.

pool closed for renovation

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

nice and clean laundry was very comfortable

no extra linen for the sofa bed. no laundry bags in the closet.

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

the towels were so soft, kudos to the laundry team

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

there was no wifi signal at the room and we complained two times, but no solution was provided

room service just replaced towels and emptied the trash, didn't make the bed or anything

the heat was hard to manage but we were able to use the fireplace to stay warm in minus temps

ii especially like the small pool and modest gym facilities

restaurant/ bar options

pool and hot tub were nice. bed was comfortable.

i would highly recommend putting grab bars in the shower

pool and whirlpool were wonderful

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

hotel bar very small for the size of the crowd

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

we could wait in the bar

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

a small gym was available but i did not use the facility

i was extremely happy that they included a free breakfast

having a laundry facility on the same floor was really nice too

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

they gave us rooms in different floor when wr have another room for kids and it didn t have any whirlpool

they charged me for unintentionally using that slow wifi internet

pool just a little cold but was good

dirty laundry bag left in room

wifi was very spoty so was not useful for planning our next day

sunday morning (game day) 7:00 am i woke to blaring bills fans tailgating in our parking lot

air freshener in the room was too strong, which made me wonder if the facility has designated non-smoking rooms

easy and close parking, not to busy. the beds were comfortable and the bathrooms were quite big.