easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

laundry around the corner was awesome breakfast was good

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

one suggestion is that you may need a machine to change billa for laundry

super upsetting to know that they cut corners on laundry

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

clean. helpful staff. shuttle to mall very convenient.

allow pets but are not cleaning the rooms very good between guests

liked apples being available. great breakfast.

amazing room...kids loved the pool...breakfast had more than enough choices

kids loved the pool

breakfast was really good

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn’t

i love the cleanliness of the environment, the staff and the breakfast

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

breakfast, loved the pool

we had a wifi router in the room

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70

pool is too small.

pool water very cold. did not use.

it was great for the kids

pet friendly, lots of space, breakfast was a good variety

the gym was available by appointment

breakfast was very nice with many choices

also across the hall there was a dog as the hotel is pet-friendly and the dog was parking all throughout the

breakfast had a good selection and the hotel was centrally located for easy access to local

front desk clerk was very nice, and the room service personnel were very friendly

room service need to be taught to at least knock before batching into my room

gym and pool looked nice, though didn't use

the facility was clean, the pool was clean and the staff is friendly

they didn't have a laundry room to wash your dirty clothes

we didn t let the kids get back in when they wanted to go to the pool again

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

kids were a bit disappointed that the pool was under construction and unable to be used

close to airport with shuttle

room and linens were clean and they had a laundry facility

my room was next to the laundry

snow, location, and gym

super family friendly breakfast was great

great breakfast

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

sleek, clean, pet friendly environment

gym looked nice

with kids, we can't buy all our meals at the hotel

hotel is urban in style but in airport parking lots

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

the hotel provides excellent wifi. the breakfast arrangement is great. great food.

noise from gym below in the morning was annoying

they quickly arrived at the airport in the shuttle

great shuttle service

friendly front desk staff cheap laundry room allowed urgent clothes washing

the laundry room is listed as an amenity but not available.

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

ok to spend a night and to wash your clothes there (laundry room)

laundry machine needs maintenance

laundry room in hotel

rooms were spacious with nice kitchen and comfy beds

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to

spacious suite with lots of closets, drawers, and great stocked kitchen

love the kitchen and everything included in the kitchen

the bed was so so comfy and my kids enjoyed the pool

would have like to be informed that the pool and spa were open

bar was good, too

location is good, hotel very clean, enough parking space

does not have shuttle

dryers in the laundry room didn't dry our clothes very well

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

breakfast was good, but due to high volume they were out of a lot of things

the staff was amazing and the shuttle to the mall and restaurants was a great touch

the rooms are big and lots of parking. perfect location

my room was beside public laundry and employees laundry

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

the smell from the laundry area was strong and unpleasant

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

wasn't really a big deal but the kids were really looking forward to jumping in the pool after a long day of

it was okay we loved the pool and jacuzzi

i saw a laundry room, gym, jacuzzi and outdoor pool

also had a hard time getting in to the gym part i guess the door needs some fixing or something

how clean it was and the pool.

the room was very cleanthe staff is goodthe breakfast was good

i saw a laundry room, gym, jacuzzi and outdoor pool

laundry room & ice room available

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

the salt water pool was warm and we enjoyed swimming

pool open until midnight which was nice for my daughter who waited all day to go swimming

room service for a pot of coffee was told not enough coffee pots to

also used the laundry facilities which was nice

the gym was great for a hotel

really liked at this location is pet friendly and that i could bring my emotional service dog, also i really

the fitness and pool room was amazing. large, spacious room.

need more table for breakfast

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

the perfect room ! so comfortable and nice. best bed ever. convenient parking. decent breakfast.

pet fee wasn't stated on booking

desk in the room is impractical and whilst great for work is no use for room service

place is amazing, the bar and the rooms are great :) the staff goes out of their way to help, and the breakfast

comfortable queen beds, roomy, nice design, good coffee, easy parking

new decor is fantastic, the breakfast was delicious, and the service was excellent and super kind

rooms and pool area were extremely clean

location was good, staff was friendly and easy parking.

rite aid is right in the same parking lot for anything you may have forgotten

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

of laundry facilities

self laundry not available

we had room service for dinner and it was excellent

the wifi in the room was worse than no wifi

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

my third and last complaint is our room was either next to underneath the hotel laundry room

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

laundry facilities were advertised, was not told that they couldn t offer quarters for

room service was great, but our meal was a challenge , both on that small desk

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

the breakfast had many great options

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

breakfast was good but would be nice if there was a ham or sausage option

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the guest laundry was a definite plus

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and

power while the kids were in the pool

very nice hotel and rooms. kids liked pool as well.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

pool table, pool and a fitness center was great

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

there was a shuttle to/from the airport

that there was no pool that would have topped it off

granddaughter thought a pool would make it perfect! ud83dude42

breakfast options limited by covid protocol

clean, quiet, attentive staff, spacious, great breakfast

it working) and moved us to a new upgraded room within a few minutes

parking was easy, and right outside of the door

i wish that they included breakfast.

nice rooms and staff. pool and hot tub. free parking

the pillows also very comfortable the staff could not have been nicer in the breakfast area and i felt very

very clean and quite location. los of free parking.

the hotel has a laundry room for clients

laundry , pool all amenities needed

breakfast was delicious each morning with choices to suite everyone's taste

breakfast in the morning was very good

breakfast and location were good.

the rooms were spacious. the laundry availability.

laundry,pool,& weight room still closed due to covid

had a room by the laundry to large baskets of dirty lines were outside room

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

laundry room situation was terrible

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

appreciated having the laundry room as i had a long stay

outdoor pool was dirty

and things to do , really enjoy coming to this hotel and so does my family, clean modern free parking free wi

no laundry service. other than that the place and facilities were fantastic

one elevator working and had to use laundry and another location but was walking distance

and no dirty laundry bags

the wifi was terrible. it is so basic to get this up and running properly for your guests.

pool closed early too, was looking forward to a soak in the spa but it was closed too

i love that i can do my laundry here, for free

free laundry

free laundry, tuesday free dinner! on sure gym

location was excellent, free use of laundry was a plus.

excellent staff, good laundry facilities, free coffee and tea

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i was told due to covid that room service was every other day or upon request

facility is pet friendly, which is nice for those traveling with pets but i didn t particularly care for

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

i also appreciated that they had laundry facility

is somewhat difficult to obtain change for laundry machines

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

stayed at the wyndham for the new york law bar exam

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

very clean size of gym room

oh and the laundry area was available to use

there is also a pool, fitness room, little business room, and laundry

it smelled like mildew in laundry that has been sitting wet in the washer for days

like the fact that the laundry was complimentary and there was a hot breakfast every day

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

we asked what time does bar open they told us 5pm if the bartender shows up which they never did

got back at 1030pm and found the bar dark and the lights out

breakfast was wonderful and there was a fun variety along with very good staples -oatmeal bar and waffles

the breakfast was very good, lots of options, area was well maintained.

to walk past laundry and break room with doors open and music playing loudly all day long

waffle , sheets and pillows!! staff were nice! pool and hot tub.

check in was very easy and plenty of parking

that it does has a spacious parking infront of it

the pool and hot tub were nice. i also liked that the bathroom was a good size.

the laundry room was perfect for travelers

modern and clean laundry (credit card)

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

big room, aircon, laundry facilities, comfy bed

had an old laundry smell

did not have towels and when requested they said all were on the laundry and i needed to wait

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

breakfast was awesome, the area large and spacious.

we didn t realize the pool and hot tub were out of commission - we came to that hotel for that reason with

location for ub graduation was perfect!!!! breakfast was as good

hotel was very pet-friendly, but there really isn't a place to safely walk your dog

the bar is great

were young kids/adults running around the halls all night partying until 3 am both nights we stayed at the

fabulous rooftop bar and staff were super friendly

establishment that is pet friendly

we appreciated that the self laundry

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check

could have more customer service experience and appeared to be homeless people walking in eating breakfast

nice suite... very well equipped 24 hour gym was also greatly appreciated

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

i love that the facilities allowed you to do laundry at no extra cost

while the laundry was free, only one dryer out of six was working

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

the laundry facilties were not working correctly

free laundry after a 90 degree day playing lax

breakfast was amazing and we enjoyed sitting on the outdoor patio

clean and staff was great at handling drinks, luggage and parking (we had bikes ) and had a great and safe

fireplace in my room didn't work and that was the main reason i booked at this hotel

lot of thought i d put into the guest experience from a butler to a complimentary drink by the fireplace

breakfast was great

staff was friendly at all encounters: on the phone before arrival, valet, front desk, room service and in room

really liked that the person booking us noticed we had kids and changed our room to right by the pool

the bar chairs are too low for the bar. needs an update.

they had a bar in the hotel as well as a couple near so if you wanna go for a drink and not have to drive this

room service arrived in a bag with plastic forks and knives

nice pool area and laundry facilities

was traveling with my family 2 adults and 2 kids

the bar was great. good breakfast, and clean room with a nice view.

everything was great and they are very pet friendly

ok, nice staff, ok rooms, great breakfast. our kids enjoyed the pool.

the towels were so soft, kudos to the laundry team

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

no free parking, no gym, no spa, no room service, no daily housekeeping, no free breakfast, and they have weak

the heat was hard to manage but we were able to use the fireplace to stay warm in minus temps

also, could not get wifi in the room at all which they were unable to resolve

all day room service menu is very limited

bed like a cloud. gym was insane.

the friendliness of the staff, and the room service robot

great location, nice big room, nice bar and resto.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

great facilities such as fitness center, laundry, breakfast, ...

they have guest laundry, an office, pool, spa and exercise room

being able to have options of restaurants to get room service

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

the kids loved it too

the yoga mats in the gym need replacing

i will only give 4 of 5 stars only because there is no restaurant and room service yet

loved it all and now am looking forward to the bar and restaurant opening up.

i went to the onsite bar and the staff, drinks and food were very good

cost of parking, quality of wifi

breakfast ended too soon and there was no bar for relaxing at night

location perfect staff friendly. pool spa nice touch.

the beds were nice. the shower and pool were amazing

they have an exercise room, hottub , pool, and onsite parking

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

we could wait in the bar

extensive gym. floor to ceiling windows in room.

room service was good and timely

breakfast was good

everything was great. we even got to take the kids to the pool, which was a big treat.

high (surprise) pet fee

kids running around late at night

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which

the laundry room is not update.

friendly staff, well maintained facility, nice pool and gym room, plenty of parking.

very loud room next to parking lot

grandchildren were utterly taken by the staff and the very clean pool

breakfast was good, the staff was excellent, the location was perfect for our needs

got all that, plus a great complimentary breakfast when we checked out

the breakfast was modest but better than nothing.

i found all i needed - sensible room, clean and cleaned up every day, good bed, desk and fast wifi

close to niagra falls. pet friendly.

the wifi did not work at all. as someone traveling for work this was such a huge letdown.

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

large clean breakfast free coffee

i was charged a pet cleaning fee and i wonder why when i doubt they clean any different, considering my room

dirty laundry bag left in room

sure your windows devices security are up to date, as the wifi login page tries to install crypto mining trojan

parking lot unsafe, thick ice

you can walk to the stadium and not worry a about traffic and parking

smoking room

laundry room was clean with easy to use appliances

we were told they were backed up in the laundry

tv never connected to wifi so you couldn't watch anything

customer service, clean facility, workout room was clean smelling and not a gym locker room

breakfast pretty good