to walk past laundry and break room with doors open and music playing loudly all day long

the indoor pool

kitchenette bottom cabinets had something spilled all over them from before was not wiped down

check in was very easy and plenty of parking

that it does has a spacious parking infront of it

from the free laundry to all of the dishes included , everything was helpful

oh and the laundry area was available to use

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

free laundry machines

it smelled like mildew in laundry that has been sitting wet in the washer for days

i saw a laundry room, gym, jacuzzi and outdoor pool

beds, very good breakfast, friendly staff

overall a great deal including free parking, wi-fi and free breakfast

i saw a laundry room, gym, jacuzzi and outdoor pool

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

dirty laundry bag left in room

sure your windows devices security are up to date, as the wifi login page tries to install crypto mining trojan

parking lot unsafe, thick ice

room was clean and comfortable, smoking rooms available

parking lot was solid ice; very slippery and dangerous

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

kitchen too close to bathroom only one chair

pet friendly

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

didn't eat the continental breakfast. used the kitchen appliances located in the room.

early check in, clean, breakfast

plus the free parking and the location near the highway made our trip easier

pillows, pool, breakfast

quick check in fitness facility was great all equipment was in good repair.

pool water very cold. did not use.

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those

rooms were too dark, not cleaned, full of pet smell and body odor.

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

that they accepted pets. and the room was clean.

great space in room, nice breakfast, exceeded expectations

the airport shuttle

breakfast had a good selection and the hotel was centrally located for easy access to local

pool was very nice!! ud83dude0e

indoor pool, location, staff always a1 and kid friendly

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was

one suggestion is that you may need a machine to change billa for laundry

super upsetting to know that they cut corners on laundry

had to go to the second floor laundry room to use a dirty

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

and the pool was warm compared to others

the hotel pool and spa were a big hit with the kids and adults!

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

they have an exercise room, hottub , pool, and onsite parking

was hard for the price, should offer free breakfast kids running around hallway and yelling

the bar staff to take disputes with each other away from guests, if possible

we could wait in the bar

room service was good and timely

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

the food for room service was just ok

the towels were so soft, kudos to the laundry team

the rooms are very modern in a historic building. i loved the setup and fireplace.

wifi is really really bad. literally unusable.

also, could not get wifi in the room at all which they were unable to resolve

room service just replaced towels and emptied the trash, didn't make the bed or anything

nice pool area and laundry facilities

kids loved the pool

they profiled my kids as suspicious and wouldn t allow them access to the room even though they presented

the bar was great. good breakfast, and clean room with a nice view.

the pool could of been cleaner and warmer.

we appreciated that the self laundry

nothing fancy, but clean, comfortable, and a good breakfast with a nice staff

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

could have more customer service experience and appeared to be homeless people walking in eating breakfast

was no water in the room, no toiletries and no better room service for cleaning

perfect location to take the bar exam

staff was friendly at all encounters: on the phone before arrival, valet, front desk, room service and in room

decent gym

good location, unusually good gym for a hotel, with bonus pool on the rooftop.

loved the gym

our key didn't work at the back so we had to walk with our 4 kids to the front to get in

nice hotel, comfortable bed and spacious rooms. nice shower. free parking

the space was comfortable for 2 adults and 3 kids (5-11)

close to everything. amazing pool/hot tub area. perfect for kids.

kids had fun playing in the pool

i also appreciated that they had laundry facility

is somewhat difficult to obtain change for laundry machines

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

no breakfast

no toiletries and breakfast.

not have breakfast

the bar inside was on fire, the music food people was excellent! very trendy

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

great facilities such as fitness center, laundry, breakfast, ...

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

more kitchen supplies needed was misleading

shower head , location. gym, pet policy

great location. attached to a parking garage. love the robot for room service!

i ordered a ton of food through room service

cleaning those rooms is very important to those of us that are allergic to pet hair

the wifi was terrible, barely usable in my room.

wifi in the rooms can be spotty

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

was perfect including the assistant manager who helped organise a day on the golf course at bryncliff

parking

appreciated complimentary parking and daily newspapers

they didn't have a laundry room to wash your dirty clothes

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

breakfast and friendly customer service!

swimming pool area

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with

my room was next to the laundry

room and linens were clean and they had a laundry facility

the parking lot needed more lighting in some further spots from the building.

my room was clean, the staff greeted me warmly and breakfast was very good

everything was great. free breakfast included and it was good too. free parking.

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

the bar was closed

breakfast was wonderful and there was a fun variety along with very good staples -oatmeal bar and waffles

the fitness room was closed and equipment was being sold off throughout our stay

got back at 1030pm and found the bar dark and the lights out

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

the laundry room was perfect for travelers

big room, aircon, laundry facilities, comfy bed

convenient customer laundry, paid by credit card

hallway smelled like smoke and laundry

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

we had an early flight, it's very close to the airport. kids loved eve pool.

there is a clean indoor pool, as well as a small gym

i was up since midnight the night before and the staff was able to accommodate an early check in which was very

food, social atmosphere, very clean gym, like the bath products, super convenient to airport & no extra charge

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

they have a 1 1/2 hour time slots for the pool

next to the airport w shuttle service

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the

quick convenient shuttle to airport

laundry machine needs maintenance

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

it had laundry and water bottles during breakfast

ok to spend a night and to wash your clothes there (laundry room)

laundry room is still closed and no water bottles available during breakfast

laundry room in hotel

was charged a pet fee that was not quoted in my original web search

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to

shuttle was prompt and courteous

close to airport and the bar in the lobby

would have like to be informed that the pool and spa were open

used the gym once

it has a pool and gym

pool was very busy & looked cloudy so we didn't go in.

dryers in the laundry room didn't dry our clothes very well

the staff was amazing and the shuttle to the mall and restaurants was a great touch

very quiet at night, friendly/polite staff, good variety for breakfast, nice pool area for kids

pool was nice

liked that this was so close to the airport, had a shuttle service, and had breakfast included

laundry detergent must be very strong because my face broke out

no laundry facility

there was plenty of available parking

my kids were heartbroken

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

the smell from the laundry area was strong and unpleasant

more info at check-in for amenities like the laundry facilities or gym, etc

my room was beside public laundry and employees laundry

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

right across from the hotel s laundry room where the employees were shouting

pool was awesome

new furniture, led tv, plenty of channels, swimming pool was nice, gym was okay, little small but equipped with

the breakfast was decent, the room was clean the staff very friendly.

we loved the indoor pool, we were glad to have the time to use it

no restaurant on premises, buffet breakfast is good.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry

it was a bit uncomfortable to find the entrance to the small pool/gym/hot tub is located in the breakfast

self laundry not available

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

of laundry facilities

great restaurant downstairs, great gym, excellent service

had two restaurants and a bar that are destinations for the town

also used the laundry facilities which was nice

the kitchen staff was very friendly and diligent in cleaning.

$75 pet fee for just one night. too expensive.

convenient staff super friendly breakfast was better than most nice option that it has a bar firepit was

you were able to get hot breakfast that the kitchen made and brought to you

the history behind it. amazing drinks and food. and marty the bar tender was awesome.

would be nice to have more dining options and they should offer room service

would like more breakfast offerings. only service at the bar offered.

we could have used a fridge in the room. the wifi could be more secure.

room was really nice and clean, the room service did clean the room everyday and on time, the location of the

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

the gym is clean, a bit sparse, but super clean

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal

place is amazing, the bar and the rooms are great :) the staff goes out of their way to help, and the breakfast

know it says room service available and restaurant and bar on site but the restaurant only serves brunch on

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

laundry facilities were advertised, was not told that they couldn t offer quarters for

bed was comfortable, wifi worked well.

laundry room & ice room available

my family loved the pool

heated pool was cold

clean, accommodating, fresh friendly. great location, good parking.

there was under cover parking and lit very well.

the $50 pet fee the room smelled dorse than my dog

plenty of parking spaces

my grand kids loved the pool and spa

the kids loved the pool

rite aid is right in the same parking lot for anything you may have forgotten

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games

i liked the big parking space and the interior design of the room.

my only problem was i needed a shuttle to airport and not available for an early morning flight

their shuttle also has a 3 mile dropoff/pickup distance, so very useful

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

they have an indoor pool, is clean good restaurants around this area

the hotel was clean and comfortable, the pool was great and the game's lounge was really fun

comfy mattress, clean room, free parking. close to restaurants and shops.

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the guest laundry was a definite plus

the bar has been closed since covid. sad they probably would do a great job if they reopened it.

with three kids it’s tough to find a big enough place to accommodate us

huge room, very clean, wonderful breakfast setup

no pool

i didn't really like the room service meal. there weren't many options to choose from.

breakfast could have fresher pastries to offer.

if i could wish for one thing it might be a late night menu for room service

great rooms and good complimentary breakfast

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the breakfast is also really good for a mid level hotel unexpected

pet friendly and relatively quiet building. staff was helpful and friendly.

no free breakfast

the pool or the hot tub was out of service.

the breakfast is not all-you-can-eat but still delicious.

nice rooms and staff. pool and hot tub. free parking

only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service

laundry , pool all amenities needed

the hotel has a laundry room for clients

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

nice fitness room, free printing in the little business center, and love the hot tub and pool

breakfast was good but the staff could not keep up with the amount of guests that was dining in

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

had a room by the laundry to large baskets of dirty lines were outside room

housekeeping staff talked loudly outside our room which was across from the hotel laundry

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

also not clean- dirty laundry from prior guest under pull out couch

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

kids playing ball in the parking lot

kids playing ball in the parking lot

free laundry, tuesday free dinner! on sure gym

free laundry, exercise facility

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

i love that i can do my laundry here, for free

free laundry

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

i was surprised and disappointed that the parking lot was such

rooms are small and wifi is very bad

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the size of the pool was very small.

breakfast was fresh and reasonable choices including gluten free choices such as banana, yogurt,

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

well sanitized wipes sanitizer available every corner in the hotel pool was nice and clean my kids enjoy ud8

good size room, good breakfast, friendly staff

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

loved the parking space, cleanliness and staff

really liked the fitness center and pool

we didn t realize the pool and hot tub were out of commission - we came to that hotel for that reason with

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

while the laundry was free, only one dryer out of six was working

free laundry after a 90 degree day playing lax

close to niagara falls,kitchenette, happy hour, laundry room, gym

i love that the facilities allowed you to do laundry at no extra cost

breakfast was small but well enough for a day trip

reserved a room with my spouse and my pet

got all that, plus a great complimentary breakfast when we checked out

close to niagra falls. pet friendly.

in addition a breakfast that’s acceptable

it was kids friendly and they made sure we felt great

clean rooms, clean and warm pool, hot breakfast

was a lot of snow in the parking lot, but there was snow everywhere all over the city

i came early and was told i would have to pay an early check in fee

great location for shopping, great breakfast selection