i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

is somewhat difficult to obtain change for laundry machines

breakfast, staff approach, was pleasant, very clean, there is nothing bad to say

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

the indoor pool was nice - clean and well appointed

the fitness room was closed and equipment was being sold off throughout our stay

the bar was closed

we really enjoyed our stay with my husband and kids

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

hallway smelled like smoke and laundry

had an old laundry smell

convenient customer laundry, paid by credit card

big room, aircon, laundry facilities, comfy bed

we also loved that there was free parking and breakfast

location was great and the parking was very convenient and plentiful

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and

they surprised the kids with chocolate covered strawberries in the room and the adults enjoyed our complimentary

one has the fireplace nd the other is a small bar area with a pool table

not have breakfast

no breakfast was included

didn't eat the breakfast

fabulous rooftop bar and staff were super friendly

didn't know there were breakfast there.

we appreciated that the self laundry

the wifi at the property is not great.

didn t like that the wifi kept disconnecting

it was a one night stay in a hotel that does not have room service

one of the days we did not have room service at all

the airport shuttle

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was

friendly and helpful staff. reliable shuttle. great value!

free shuttle bus service from/to the airport is convenient

room service need to be taught to at least knock before batching into my room

we wish there was a simple complementary breakfast

construction was still going on and no buffet or pool

nice, clean room. good position in buffalo downtown. pet friendly!

we checked in they tried to charge a $100 pet fee for our service animal

they had a bar in the hotel as well as a couple near so if you wanna go for a drink and not have to drive this

the friendliness of the staff, and the room service robot

great location. attached to a parking garage. love the robot for room service!

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

which made us most disappointment is the room service does not clean the room

bed like a cloud. gym was insane.

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

the bathroom was very large and a late check out was accommodated.

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

no extra linen for the sofa bed. no laundry bags in the closet.

nice and clean laundry was very comfortable

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

early check in, clean, breakfast

pool is nice and clean but closes by 9 pm

it was very clean and comfy and the breakfast was great and the staff.

breakfast, please get a waffle maker.

pillows, pool, breakfast

nice pool area and laundry facilities

no whirlpool.

wifi was terrible, i had to pay for parking $15 per day + city taxes and the parking was not even

pool water seemed dirty

kids enjoyed the pool, which stayed open later than most hotel pools

staff, dirty tissue on the chair and snot in the sink, hair and crumbs all over the floor, wifi was out on our

that they accepted pets. and the room was clean.

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

i love the cleanliness of the environment, the staff and the breakfast

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

i saw a laundry room, gym, jacuzzi and outdoor pool

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

the parking lot was full but it wasnt the staff's fault

door from parking lot was broken. look like someone was prying on it.

the doors to the gym would not unlock with the assigned door keys the 4 days we were there

the towels were so soft, kudos to the laundry team

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our

location was perfect for bisons game. very nice room with electric fireplace.

bad wifi internet, mattress too soft, old fashioned hotel.

staff was helpful and bar tender dave made great cocktails and conversation

the history behind it. amazing drinks and food. and marty the bar tender was awesome.

easy parking

no pool. no bathrobes in rooms. no play structure for kids.

room was really nice and clean, the room service did clean the room everyday and on time, the location of the

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

our room was large and had a kitchenette

close to the airport. very nice, clean and comfortable, good breakfast, good service

free parking, awesome breakfast

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

the beds were nice. the shower and pool were amazing

location perfect staff friendly. pool spa nice touch.

they have an exercise room, hottub , pool, and onsite parking

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

breakfast ended too soon and there was no bar for relaxing at night

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

super upsetting to know that they cut corners on laundry

laundry around the corner was awesome breakfast was good

had to go to the second floor laundry room to use a dirty

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

extensive gym. floor to ceiling windows in room.

we could wait in the bar

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

pool could always be warmer - but it was a comfortable 84 degrees

our key didn't work at the back so we had to walk with our 4 kids to the front to get in

it was great for the kids

you need wrist bands just to use gym or pool

also used the laundry facilities which was nice

very good breakfast buffet. very family friendly.

very clean place the bkf was excellent pool jacuzzi was great the employee was extra

no room service. very limited food menu.

need more table for breakfast

we had a king room with a fireplace

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

pet fee wasn't stated on booking

the room decor was very nice with a fireplace

they didn't have a laundry room to wash your dirty clothes

the hotel was right next to the airport and the shuttle was quick and convenient.

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with

kids were a bit disappointed that the pool was under construction and unable to be used

there were little kids running around and yelling and slamming doors on our floor and the front desk dealt with

my room was next to the laundry

room and linens were clean and they had a laundry facility

clean ,pool was nice an warm, staff friendly,breakfast, good.

free wifi

very close to airport , free parking and plenty of breakfast options, ~30 min to niagara falls, fort and other

laundry room & ice room available

more secure with kids left unattended at ppol

i didn't have dinner there, but did go to the bar which had great bar snacks too

pool open until midnight which was nice for my daughter who waited all day to go swimming

friendly staff with a nice bar to sit and relax at the end of the day

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

candy bar regular size was $3

across from the airport, pool and hot tub, large size room, counter space in the bathroom, and excellent

and shuttle was very

they have a 1 1/2 hour time slots for the pool

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

with 2 kids

poor wifi

reasonable long term parking

kids don't have chocolate during packets for morning coffee time

laundry machine needs maintenance

ok to spend a night and to wash your clothes there (laundry room)

the laundry room is listed as an amenity but not available.

friendly front desk staff cheap laundry room allowed urgent clothes washing

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

does not have shuttle

the bed was so so comfy and my kids enjoyed the pool

my family swam in the pool and the water was very cloudy

staff was courteous, the common areas and room were very clean, plenty of close parking spaces, meals were

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still

laundry , pool all amenities needed

the hotel has a laundry room for clients

staff (front desk, kitchen, housekeeping) was very friendly

it's tough making a left turn out of the parking lot onto the main road

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

laundry room in hotel

was great, pool was nice, room was comfy, location was close to everything

was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly

site is close to airport and shuttle picked me up in the middle of the night

free breakfast, internet and parking were all a bonus

we had breakfast in the

gym was to basic and poorly designed

spotty slow or nonexistent wifi on 3rd floor

it s kind of completely isolated from anything else except a huge parking lot.

more lighting in parking lot

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

a small gym was available but i did not use the facility

clean rooms and everything was available. the breakfast was good

a bit confusing with the shared parking lot with the drugstore

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

we paid extra for wifi and it didn t work , overall great stay

lady at the front desk yelled at my kids at the top of her lungs for no reason

we both enjoyed breakfast

dryers in the laundry room didn't dry our clothes very well

great breakfast and coffee and tea all day!

the breakfast was good and the area was very clean

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

laundry room situation was terrible

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

appreciated having the laundry room as i had a long stay

we ordered room service and it was good

room service and restaurant

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

the breakfast is good too

got all that, plus a great complimentary breakfast when we checked out

the wifi did not work at all. as someone traveling for work this was such a huge letdown.

breakfast items

free laundry

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

location was excellent, free use of laundry was a plus.

free laundry, exercise facility

free laundry, tuesday free dinner! on sure gym

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

the shower in the morning was cold and the room service food was not good.

good location with free parking. clean.

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

i like having access to the onsite laundry facilities

the next morning i went down and she walked me to the laundry and handed me 2 pillows

pool

this time we made use of the pool and was great that it didn't have an overload of chlorine

there is also a pool, fitness room, little business room, and laundry

oh and the laundry area was available to use

from the free laundry to all of the dishes included , everything was helpful

it smelled like mildew in laundry that has been sitting wet in the washer for days

like the fact that the laundry was complimentary and there was a hot breakfast every day

my room was beside public laundry and employees laundry

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

the smell from the laundry area was strong and unpleasant

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

the shuttle is really 24 hrs and on demand, really nice

it's not a pool with kids running around late at night

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for new year

gym facilities: please add an exercise bike or two to the equipment selection i currently have a

there weren t towels by the pool.

to walk past laundry and break room with doors open and music playing loudly all day long

we liked the pool and the hot tub. the cleanliness of the hotel was excellent. loved it.

my son and i also enjoyed the pool and gym

breakfast was just mediocre

breakfast, staff, free wifi, and parking.

also free laundry

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

while the laundry was free, only one dryer out of six was working

i love that the facilities allowed you to do laundry at no extra cost

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

good location. clean rooms. great breakfast choices.

are limited parking places and the hotel was full every night of our visit

it was awesome that i had a jacuzzi and the pool was actually heated

rooms, great on site parking, pool and whirlpool open 8am to 10 pm, good buffet breakfast, friendly helpful

comfortable clean has indoor pool and hot tub, pet friendly and has bfast included

everything was great. we even got to take the kids to the pool, which was a big treat.

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

self laundry not available

of laundry facilities

nice gym which my husband used daily and a decent, convenient breakfast

wifi quality was quite poor, even sending a picture was struggling

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

laundry facilities were advertised, was not told that they couldn t offer quarters for

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

my third and last complaint is our room was either next to underneath the hotel laundry room

it's pet-friendly, but not outside

the guest laundry was a definite plus

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

the pool deck was extremely slippery and a bit on the smaller side.

enjoyed the fitness center and pool but it was quite cold

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

great lobby with lots of activities and seating. clean pool and and gym.

breakfast was excellent, staff really made sure everything was abundant and tidy

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

room was clean and under normal (not covid) circumstances there would have been great amenities - pool gym,

very clean. great location and breakfast. staff was very pleasant.

i loved the jacuzzi spa tub!

priced for what you get, the rooms can use an update the wifi could be better

the bed & pillows were amazing. so comfortable. the spa tub was wonderful.

breakfast options limited by covid protocol

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early

good parking

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast

the laundry room is not update.

eat as much while you are there, it's understandable if you are taking 1 or 2 muffins or milk for kids to eat

no real complaint. it was clean. the pool and breakfast were a big hit. staff was all so kind.

pool was really nice with the temperature at about 80 degrees

close, no chair/couch in room, no hairdryer in room, limited towels, we stayed 3 days and had no room service,

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

housekeeping staff talked loudly outside our room which was across from the hotel laundry

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

t clean dirty laundry still in the room and the bathroom was not cleaned

laundry,pool,& weight room still closed due to covid

dirty laundry bag left in room

sure your windows devices security are up to date, as the wifi login page tries to install crypto mining trojan

parking lot unsafe, thick ice

you can walk to the stadium and not worry a about traffic and parking

smoking room

laundry detergent must be very strong because my face broke out

no laundry facility

wifi low

breakfast were ok

semi new... decient breakfast buffet. lots of parking

clean; ample parking; close to the interstate.

pool, hot tub area was clean & warm & the room we had was immaculate

pool was big , clean amd fun, breakfast was delecous , we stayed in the suit room

pool was awesome

pool was not clean..