the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

nice and clean, awesome breakfast buffet

clean beds, accommodating families with a pet.

the bar staff to take disputes with each other away from guests, if possible

was comfortable, room service was very nice, breakfast was excellent

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

nice and clean laundry was very comfortable

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

delicious breakfast in the morning and an awesome workout in the fitness center

excellent, nice staff, great room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

great location, nice big room, nice bar and resto.

excellent location! beautiful room! excellent room service!

i ordered a ton of food through room service

location perfect staff friendly. pool spa nice touch.

the hotel pool and spa were a big hit with the kids and adults!

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

cost of parking, quality of wifi

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

room very nice, good bar area

room service finishes at 23:00 so if you have the munchies later on pick something up from a shop

confusing tv and wifi and light switches. and the phone in my room didn t work.

good location, unusually good gym for a hotel, with bonus pool on the rooftop.

we checked in they tried to charge a $100 pet fee for our service animal

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful

i loved the butlers (they helped with everything, including parking the car in the

wifi in the rooms can be spotty

staff was very accommodating, parking the car, the fresh cookies, the plating of food that was delivered from

breakfast is excellent!

nice pool area and laundry facilities

kids enjoyed the pool, which stayed open later than most hotel pools

great front desk staff, large room and excellent location for bar examinees.

kids enjoyed pool

breakfast needs improvement; please add more options

the towels were so soft, kudos to the laundry team

wifi is really really bad. literally unusable.

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

you like wifi, don t accept room 213 - while there isn t any

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

stay was great but the rooftop bar was way too small for nye and no dance floor

establishment that is pet friendly

didn't like where i stayed at the hotel, and i had to go to another place to go to a bar and to eat there,

the pool area wasn t kept up very well

didn't know there were breakfast there.

we appreciated that the self laundry

the wifi at the property is not great.

room service was not good about replacing towels daily and only had enough for one day at a time

the gym was small, but a good, positive extra

breakfast, cleanliness

the laundry room was perfect for travelers

big room, aircon, laundry facilities, comfy bed

convenient customer laundry, paid by credit card

had an old laundry smell

hallway smelled like smoke and laundry

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

breakfast was good ud83dude0b

didn t get a chance for breakfast but i did get some juice

huge walgreens next door, and a pleasant 20 minutes walking to the examination center (for bar exam takers)

walking from pool to your room - i wish i had packed slippers instead of putting my boots back on

i will only give 4 of 5 stars only because there is no restaurant and room service yet

the bed was very comfortable and parking was easy

would be nice to have more dining options and they should offer room service

the ventilation was poor, as well as the air in the gym was catastrophic

no pool. no bathrobes in rooms. no play structure for kids.

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

i also appreciated that they had laundry facility

is somewhat difficult to obtain change for laundry machines

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

what the online site shows, there is no restaurant, bar or room service

in addition a breakfast that’s acceptable

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

the breakfast was modest but better than nothing.

the wifi did not work at all. as someone traveling for work this was such a huge letdown.

the breakfast

i saw a laundry room, gym, jacuzzi and outdoor pool

beds, very good breakfast, friendly staff

the gym and pool looked good but i didn't have time to use them

of the machines at the gym didn't work, the pool has been closed for months, the area was pretty dangerous, it

great location near the local concert venues. ample parking, affordable, friendly staff.

there's no guest laundry, which feels a little unusual for a suites type hotel

kids running hallways

comfortable room with bedroom attached, and kitchen area, everything you need

you have lots of room and your kitchen and living room and your bedroom is all separate love it

small but adequate parking space for free of charge

oh and the laundry area was available to use

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

there is also a pool, fitness room, little business room, and laundry

from the free laundry to all of the dishes included , everything was helpful

free laundry machines

to walk past laundry and break room with doors open and music playing loudly all day long

location, cleanliness, fitness center, parking and breakfast. staff excellent!

check in was very easy and plenty of parking

location, service. excellent breakfasts. appreciated the 24 hour coffee station

the breakfast was great

gary, the owner, was very knowledgeable and provided good tips for parking near the falls and how to get around

if you don't want to pay $30-$40 a day in parking, you can get a taxi from here for about $12 one way

free parking and wifi

owner told us where the cheapest parking was located and provided us with a map

clean, great wifi and a comfortable king sized bed

laundry detergent must be very strong because my face broke out

no laundry facility

breakfast was good, and coffee was available all day

i love the pool and definitely the breakfast

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

the breakfast was decent, the room was clean the staff very friendly.

the pool was clean, and warm

new furniture, led tv, plenty of channels, swimming pool was nice, gym was okay, little small but equipped with

great breakfast and great pool

the pool area was a favorite

gym and pool looked nice, though didn't use

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was

the pool area is amazing

i booked that evening and the shuttle was waiting when we exited the airport

the gym was a bit basic but useable.

plus the free parking and the location near the highway made our trip easier

pillows, pool, breakfast

we had a wifi router in the room

breakfast, loved the pool

pool is too small.

parking lot

parking was good. wifi was good.

parking lot was a little rough and narrow to navigate

soon we enter we experienced a foul smell like smoked room but we booked non smoking room

even though we arrived after dark, the property felt safe and well lit with very accessible parking right

help from morning staff when she decided to charge me another pet fee for staying an additional day

i loved having a two bedroom suite and a kitchen area

didn't have breakfast

i loved having a fireplace in the room considering it was november in new

kids running around touching the fruit and almost getting burnt on the waffle maker

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

no on-site laundry

location able to have early check in when not expected lovely pool for kids

the quality of food in room service was good

no safe and no tea or coffee making in room or guest laundry

no on-site user pays laundry facilities

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

wifi bad

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

was a family with young children doing laundry in the gym area

laundry was available

the location and laundry facilities

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

no self laundry

no laundry for guest

no inhouse laundry.

a laundry at property and staff was give 2 bottles of water to few customers only

there was no laundry service in the building, they offer another sister hotel for laundry service

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

laundry filled out hallway everyday

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

trash and dirty laundry left in bags in the hall day

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

the rooms were old, hotel had a smell to it, and no laundry rooms.

i m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn t

they don t have laundry carts

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

free breakfast was underwhelming and disappointing; in particular, the frozen omelettes and breakfast

didn't like the fact on how the bottom of the pool was like popcorn paint and a few of my kids got scrapes and

hospitality, great breakfast, and cleanliness.

in one bathroom needed repair but kitchen sink was available for brushing teeth etc

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

was no mention of guest coin laundry or it's location

she explained everything to us where we can do laundry at where the saltwater pool was at

hotel is so close to the falls and the casino lol

gym was okay

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

given room at the elevator exit and across from the laundry area. very noisy!!!!

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

laundry room is also available to wash your clothes

on site guest laundry a bonus

then the laundry room ladies were too noisy

the staff was friendly and the breakfast was very good

they had a simple but nice continental breakfast and there was ample parking

it was pleasant... slept so well. slept through breakfast.

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

free parking and free guest laundry if you bring your own washing detergent

vending machines or ice machine in the floors, and no soap for laundry machines

the guest laundry room, clean and free for guest (don't abuse it now people)

advertise having onsite laundry, no laundry detergent available for purchase

laundry

the possibility to use laundry services for a few dollars was very useful for us

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

breakfast was very simple, not really our thing, but the laundry was super handy

laundry room needs coins and you have no other option than to take out cash and get a change for it

the breakfast was delicious and it felt safe, very safe

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

great location spacious room laundry facilities available

had to use the laundry facility, gross 100%

was no laundry

it would have been nice to have a laundry bag in the room

weak wifi connection is not the greatest and unable to get any connection during our stays.

the sewing pool, not working

the pool and hot tubs were great

i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which

) the hotel has a small pool and jacuzzi, there is a gym (2 treadmills, elliptical and bicycle)

kids running around late at night

great location for shopping, great breakfast selection

breakfast was excellent

housekeeping, concierge said they were all in use, laundry didn't get done over night

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

there was no laundry service

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

we had a bad experience with the laundry service.

the lounge is beautiful, we loved the fireplace!

loved staying at this hotel with my wife and our shiba inu pet

, then on sunday a fire alarm at 7am woke us all up and took us out of the hotel on pijama , the kitchen was on

expensive with no included breakfast or laundry

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

burger bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids

the staff was amazing and allowed us an early check in for our friends wedding.

laundry , pool all amenities needed

the hotel has a laundry room for clients

love everything but the size of my room i was expecting it to be much bigger with a full kitchen meaning stove

needed more parking

it's tough making a left turn out of the parking lot onto the main road

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

self-service laundry and free parking were useful perks

no laundry

the dryer in the laundry didn t work once i told reception they refunded me my

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

on site laundry facilities

guest laundry and microwave on 2nd floor

no microwave in the room but found one in the laundry room for our use

you have to pay alot to do laundry

laundry around the corner was awesome breakfast was good

one suggestion is that you may need a machine to change billa for laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

super upsetting to know that they cut corners on laundry

had to go to the second floor laundry room to use a dirty

food was simple but nice and the laundry service great

laundry facilities a welcome bonus

it s $6 to do a load of laundry

there was no laundry machine like other hyatt properties.

good facilities( roof top, laundry room)and friendly staff

the laundry system was really helpful too

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

loved the laundry perks

laundry service not available, ice machine not available.

the guest laundry was out of order

garbage in the parking lot.

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no

some sketchy people hanging around in the parking lot at night

there were no laundry services and ice machines were only on two floors, not our floor

no laundry facilities price is kind of high

i was told they were doing laundry and my room would be ready soon

no laundry room

hotel didn't have laundry facilities

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

location good value just no laundry facilities

would have been nice to know that the laundry wasn't available during our stay.

parking not included. extra charges no laundry room

dirty laundry bag left in room

parking lot was solid ice; very slippery and dangerous

close to highmark, convient parking

am checkout so they can use lot for game parking

smoking room