breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

the breakfast

breakfast was small but well enough for a day trip

close to niagra falls. pet friendly.

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

parking was somewhat limited

the yoga mats in the gym need replacing

i went to the onsite bar and the staff, drinks and food were very good

would be great if they offered room service because there isn t many options for food close by at night

room was really nice and clean, the room service did clean the room everyday and on time, the location of the

great location for shopping, great breakfast selection

allowing pets leads to barking dogs, but it was manageable.

wifi is a service the hotel provides and i needed to be able to have it

i end up waking the kids when i turn on the light to get dressed when i d rather they get a little more sleep

excellent wifi service

did not have towels and when requested they said all were on the laundry and i needed to wait

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

pool dirty and broken handle to get into pool

there weren t towels by the pool.

was great and awesum, customer service, pool, gym, breakfast

free laundry after a 90 degree day playing lax

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

also free laundry

i love that the facilities allowed you to do laundry at no extra cost

while the laundry was free, only one dryer out of six was working

the laundry room is not update.

breakfast, convenient size of facilities- not too big, great parking

all..the satff..the room service...nothing can tell the good side of this hotel..omg

gym was still being finished. acceptable but will be better when completed.

barely any chairs to sit and watch kids at pool and no noise dampening in pool so another families kids screams

the hotel has a laundry room for clients

laundry , pool all amenities needed

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

full kitchen including fridge , microwave and cooking utensils

free laundry

free laundry is nice

candlewood provides free laundry facilities for its guests, which is a nice bonus

location was excellent, free use of laundry was a plus.

i love that i can do my laundry here, for free

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

it was great. the only thing to update would be the bike in the gym

the bar experience was not the greatest. just mediocre.

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

we asked for room service and instead of leaving our towels hanging on the hooks where we left them or giving

we were looking forward to a relaxing getaway from the kids and listening to the noise was very unpleasant and

i like having access to the onsite laundry facilities

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

great beds, comfortable room, microwave and refrigerator, wifi, good lighting. staff excellent

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

good size room, good breakfast, friendly staff

the staff provided excellent service, parking was conveniently located and readily available, and the breakfast

close to boulevard mall, easy to get in and out of, free parking, good wifi, comfortable beds, quiet, very

cafeteria staff who took breakfast order and the room was clean.

i wish that they included breakfast.

there was no free breakfast, and there were only two items (bagels and a breakfast sandwich) available for

the hot tub and indoor pool was a great way to start and end the day.

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

convenient customer laundry, paid by credit card

location and that they had a laundry room and parking, close to restaurants.

big room, aircon, laundry facilities, comfy bed

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

pool was down, but

breakfast was wonderful and there was a fun variety along with very good staples -oatmeal bar and waffles

continental breakfast was well varied and fresh

we really enjoyed our stay with my husband and kids

i also appreciated that they had laundry facility

is somewhat difficult to obtain change for laundry machines

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

hotel is not in downtown, however the shuttle downtown made it worth staying at this location.

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

clean rooms and everything was available. the breakfast was good

pet friendly and relatively quiet building. staff was helpful and friendly.

place is amazing, the bar and the rooms are great :) the staff goes out of their way to help, and the breakfast

the perfect room ! so comfortable and nice. best bed ever. convenient parking. decent breakfast.

pet fee wasn't stated on booking

no coffee by the pot available from room service

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

also used the laundry facilities which was nice

strong wifi, nice selection of tv channels

clean, modern large room with two queen beds. a heated pool and gym.

with 8 year old boys (hockey tournament maybe) we chose this hotel for the hot tub, pool and gym

very good breakfast buffet. very family friendly.

your first drink is on the house and the bar is grand and welcoming

location was great and the parking was very convenient and plentiful

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and

i loved the butlers (they helped with everything, including parking the car in the

we also loved that there was free parking and breakfast

i was not able to use the pool

the pool was nice and we also enjoyed the steam room

the pool area wasn t kept up very well

no toiletries and breakfast.

one tiny bar of soap to wash our hands and no face clothes

great location. attached to a parking garage. love the robot for room service!

excellent, nice staff, great room, nice bar and resto.

which made us most disappointment is the room service does not clean the room

the friendliness of the staff, and the room service robot

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

they have guest laundry, an office, pool, spa and exercise room

great facilities such as fitness center, laundry, breakfast, ...

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

breakfast was identical each day, no variation

we appreciated that the self laundry

could have more customer service experience and appeared to be homeless people walking in eating breakfast

nothing fancy, but clean, comfortable, and a good breakfast with a nice staff

good breakfast, good wifi

every employee was so friendly the breakfast was great

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

laundry room & ice room available

kids were running up and down the halls at 12:30-1:00am - kept me awake too long.

my family loved the pool

the pool was perfect for me and for my grandchildren who are at different ability levels

parking was a little limited close to the lobby but we were able to secure other nearby parking.

desk service was amazing, great guys working the desk joking with the kids before our night out

decent gym

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

the breakfast buffet was outstanding and well worth the cost

they had a bar in the hotel as well as a couple near so if you wanna go for a drink and not have to drive this

nice pool area and laundry facilities

the breakfast was delicious and the staff was friendly

i like the gym. i like the rooms it was clean it was comfortable.

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

view was spectacular, the people were friendly, the wifi worked really well, and i had a lovely time

the towels were so soft, kudos to the laundry team

standard room has a fireplace and the shower/tub was beautiful!

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

loved the fireplace, especially loved the attention to detail

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our

the kids loved the pool

warmer pool and hot tub. location to my family is excellent.

breakfast

the kids loved the pool

we paid extra for wifi and it didn t work , overall great stay

pool and hot tub were nice. bed was comfortable.

spacious parking lot. clean bathroom, bed, bedding. free wifi.

there is a bar in the lobby and a starbucks

location perfect staff friendly. pool spa nice touch.

cable tv was not working properly, but wifi was fine

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

room service was good and timely

to sign up, you then need to make an extra trip to the front desk (which can be a hassle with two kids

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

breakfast had a good selection and the hotel was centrally located for easy access to local

shuttle schedule somewhat disorganized

free shuttle bus service from/to the airport is convenient

no pool due to

the wifi was very hard to connect to

pool was open and kids got to swim

breakfast choices, friendly staff, the patio, decor of hotel

i love the cleanliness of the environment, the staff and the breakfast

the kitchen was great and fully stocked with cookware.

pillows, pool, breakfast

good location. clean. nice pool.

the kids lived the pool

early check in, clean, breakfast

the wifi was terriblly slow

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

pet friendly

free breakfast was underwhelming and disappointing; in particular, the frozen omelettes and breakfast

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

the parking lot was large and well lite

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

laundry around the corner was awesome breakfast was good

super upsetting to know that they cut corners on laundry

had to go to the second floor laundry room to use a dirty

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

you need wrist bands just to use gym or pool

the space was comfortable for 2 adults and 3 kids (5-11)

liked having 2 rooms and a small kitchen

having a full kitchen and a separate bedroom is also great

they didn't have a laundry room to wash your dirty clothes

there were little kids running around and yelling and slamming doors on our floor and the front desk dealt with

pool and spa with a workout room overlooking

very clean pool and hottub

tons of kids in pool area unsupervised.

room and linens were clean and they had a laundry facility

my room was next to the laundry

right across the road from the airport, less than 1/2 hour away from darien lake, 24 hour shuttle, hot breakfast

the hotel was extremely clean including the pool, my room and the gym facility

very close to airport , free parking and plenty of breakfast options, ~30 min to niagara falls, fort and other

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

close to the airport and the free shuttle to airport was prompt

room service at all during my stay and sheets and towels never change

great pool and fitness room hours

my son really enjoyed the pool

i saw a laundry room, gym, jacuzzi and outdoor pool

was excellent, front desk service was excellent, especially when i arrived (i checked in at 1am) breakfast was

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

1. the location 2. the front desk person was helpful in helping us connect to wifi.

gym facilities, lack of towels in the room and there was no indoor or open pool

laundry room is still closed and no water bottles available during breakfast

friendly front desk staff cheap laundry room allowed urgent clothes washing

ok to spend a night and to wash your clothes there (laundry room)

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

it had laundry and water bottles during breakfast

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

kids were disappointed

kids were disappointed

convenient location; no fee pet policy

with 2 kids

loved the gym. loved all the space and comfort of the room. staff was very friendly.

were uptight and miserable and rude with kids and parents from a hockey tournament

close to airport and the bar in the lobby

hotel was booked with kids that were competing in a hockey tournament

would have like to be informed that the pool and spa were open

laundry room in hotel

to us, it was pet friendly

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

excellent location with shuttle service

the mattress was in a very bad shape and the room had a pet smell with dog hair.

dryers in the laundry room didn't dry our clothes very well

the breakfast was good and the area was very clean

packed with kids!

it was very clean well lite parking lot and the staff was amazing

gym had ample machines

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

the guest laundry room some work done.

change machine or laundry supplies available near washing machine would have been a plus

the location was great to access shopping and food. the free wifi was awesome!

my kids loved the room everything was clean great place to stay with kids

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

my room was beside public laundry and employees laundry

the smell from the laundry area was strong and unpleasant

had a room by the laundry to large baskets of dirty lines were outside room

t clean dirty laundry still in the room and the bathroom was not cleaned

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

laundry,pool,& weight room still closed due to covid

the rooms were spacious. the laundry availability.

in the room to smell like a cigarette then you get noise from the laundry room on one side and the pool on the

and laundry room

dirty laundry and old pizza box were left in the hallway all night

the comfort was excellent .nice touch with the room service option for

clean, beds were very comfortable, close to seneca casino , breakfast included

they had laundry service

bins were unchanged from the previous occupants - a lot of dust everywhere - dirty bed cover - no laundry bag

two, they wash them, but the laundry worker has an issue with hair falling out

on the bed - hair on the sheets (not mine) - lots of dust in the room - no bag for the dirty laundry - the bags

laundry is not good,

very poor wifi

even though we arrived after dark, the property felt safe and well lit with very accessible parking right

wifi service was

probably a bad day, but the wifi would not connect.

parking lot

we had to request a menu for the room service the remote for the television was not working properly until we

too many lights like a planetarium at night lamps have no plug ins for phone no indoor pool or exercise rooms

the breakfast was fantastic.the spa tub in the room absolutely amazing.

room service meal - quick, hot, delicious, excellent presentation, relaxing to eat in room

we did not have breakfast there this time

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

laundry facilities were advertised, was not told that they couldn t offer quarters for

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

would be nice if this hotel had an enhanced bar ( very small ) and a restaurant.

the guest laundry was a definite plus

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

with three kids it s tough to find a big enough place to accommodate us

convenient to airport with easy shuttle service

loved the modern rooms and the bed was very comfortable and breakfast was a cut above some other hotels

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

free shuttle to the airport is very convenient

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast

serve same breakfast every day no variation. expecting to improve breakfast items..

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

a lot of hair from shaver all over the bathroom sink counter and fruit flies coming out of the kitchen sink

kitchen wasn't stocked, tv didn't work, place was a little dingy

pool was clean and warm

additionally, it would have been appreciated if someone had cleared the snow from the parking lot in the morning