clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

ample parking and easy to find

things were good,clean,quiet,parking lot lighting was great

room,parking and location were great

it was clean it was pretty cheap breakfast in the morning

as described and easy parking

laundry machs

laundry, computer use, police patrol.

maids, laundry staff and anyone trying their best to keep this hotel afloat

i went to laundry room to start mine

well , the laundry was broke but they fixed. thanks

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

it was very clean! from the room to the public areas and pool, everywhere we went was spotless!

lots of kids and kids running in the hall!

the pool and hot tub were small and nice

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

and kitchen was perfect

they had kids in the suite above us and they did nothing but stomped on the floor

parking

the toilet paper roll was hard too reach for most women and kids

the hotel bar was closed all weekend without notification

kids running up n down halls at odd hours of the night

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

there were kids running in the halls in the evening but they settled down before it got too late

the laundry

free laundry, bbq grills outside of gym and indoor pool

there is a playground half a block away from the hotel which is great if you are staying with kids

room very nice comfortable and clean...great breakfast

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

start off with i spent 704 dollars renting a room with a kitchenette since i was losing my home and had to bring

parking was only scarce one night but located the lot on the south side of hotel

people came after us, again they drank water and left, we were there sitting with no food, my kids were so hungry

accommodations were great. loved the breakfast and coffee.

com sold me a free breakfast but the hotel said they do not do free breakfast

breakfast was very good, many selections. staff was courteous and helpful.

the staff were super friendly! location was great and parking was easy.

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

$75 pet fee saggy bed which caused night back spasms

i did not get what was advertised. room service

the parking

to dovid restrictions the swimming pool/ spa was closed

great buffet desk clerk jeffery was awesome pool was great dinner was good

staff in the bar were very accommodating when i wanted to have my meal to go.

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

the kitchen was so nice to have

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the

room with full kitchen

the shower. the pool and hot tub also the service. the room was luxurious

what happened, but whoever entered the last name in the system for wifi username combined part of my first name

pool was great for the kids

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

lies and had us banned all because the kids didn't have on shoes going to the pool area

breakfast was nice too

everything was clean, friendly, accommodating & the breakfast was good!

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

no pool. no breakfast.

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

i found fountain in front of the gym

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

kids in the pool from open to close . i think there should be an adult hour form 8pm to close

staff stay cleaniness gym 24 hours

my kids was able to get in the pool whenever they liked to

the parking wasn t great

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

parking

no continental breakfast

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

great staff. easy parking. felt safe. very quiet in the evening .

the huge snow storm and then after it stopped, they could have done a better job at cleaning the parking lot

my lady really liked the breakfast and the size of the bed

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

the room not parking was a little difficult we had to park far from our room in the beginning.

pool closed for maintenance

45 mins for swimming a day when you have 2 kids that love to swim just doesnt work

my room the pool everything else is beautiful at this place. wonderful staff

breakfast could be better pillows could be softer.

i loved the food bar and pool was awesome. the inside of the hotel was clean and staff was nice.

the breakfast was good. i enjoyed it

clean, spacious and hot breakfast

i loved the pool area. very nice gym. beautiful breakfast layout.

kids playing hockey in the hallway.

no jacuzzi in pool area.

pool and fitness center were

was hard to figure out how to register for a time in the pool using the app, but not the end of the

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

no toaster, hot water boiler, or kitchenware/utensils for use - had to go out and buy our own

in a room near 3 rooms of kids could not sleep because of loud noises and yelling and screaming and beating on

breakfast, availability swimming, location felt safe, friendly and accommodating staff.

only means your suite is in the same building as the office/lobby and the photo shows you get a fireplace but

another room outside our window, yelling screaming, cursing and it sounds like domestic violence, kids crying

i liked the room; it was a room with a fireplace and that was nice.

fireplace glass hadn't been cleaned in years with cobwebs

additionally, the kitchenette had no plates, paper or otherwise

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the pool was closed, but not much the staff can do about that. management?

breakfast was great, phillip was a pleasure!!

could not close the curtains precluding any sleep on account of the fluorescent lights from the parking lot

great location! staff was amazing and we enjoyed the pool!

loved the breakfast! the experience is always great, that's why we come back every year!

excellent. only disappointment was breakfast bar empty when i went still within time

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

room service

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the hotel bar was always busy

parking lot is impossibly small

location , parking, free breakfast

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

great front desk staff, great location, clean rooms and great breakfast.

room service and food was awesome

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

room service is tasty, quick and well worth the exorbitant price

room service was phenomenal and walking distances to everything downtown

the bar area could be better positioned as a lounge.

wish tvs out by pool and hot tub also

kids as well

breakfast was way better than i anticipated

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

my kids loved the large tub

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

pool was super small and pretty sure we saw several prostitutes in and out.

breakfast was amazing

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

room service, dirty countertops, lousy bed pillows, the pillows were worn out with no support at

the pool was packed with kids and could not get in there

good breakfast. very good nightly happy hour. extremely helpful staff. convenient local shuttle

the room was over the laundry...it was burning like hell!!!!

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

wifi was slow, and i could not use cell service at all

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

customer service room was clean beds were very firm (a good thing) parking lot lights were very bright (upgraded

very clean and totally quiet room! the pool area and workout room are nice.

so many kids

the pool the lounge bar bad the exercise room

there were kids running and jumping in the hotel until 2am

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

clean, easy to find, easy parking.

beds comfy, great shower, nice breakfast, great staff!

breakfast could've been better

no swimming pool ud83cudfca

nice newer hotel. breakfast was excellent!

oh, and did i mention free laundry

laundry

free laundry. quiet and safe feeling environment

it was nice and clean and had a laundry area to wash clothes at.

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

kids running up and down hall knocking on doo

pool was extremely cold, to the point that the kids didn't want to swim

the kids unsupervised at the pool

beautiful decor. plenty of parking. great restaurant attached.

not enough towels in the pool area

the toilet too low & no handicap bar by toilet.

getting in just before midnight, i was woken at 2:00 am by a pickup truck plowing the entire parking lot

breakfast and the pool

plenty of parking

didn't like that fact that the kids was running around all day in the hallways especially at night

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

the pool could have been cleaner

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

we thought the kitchen setting was presentable.

it had a bar in it.and it was clean

location was perfect . didnt get breakfast only cause i had my own food..

couldnt connect to the wifi because it was down

very small parking lot for a hotel of this size. hotel is difficult to get to.

the staff was friendly and the room was clean. the breakfast was good.

extremely friendly and easy in and out. nice breakfast.

very accommodating, laundry on site which was great

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was unaware that my kids left many items (including valuables) in the drawers

pool and friendliness!

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

the oversized tub had a kitchen stopper in it so we could not use the tub

like the parking , they had a party that night and took all the parking at the hall

staff was very nice and the hotel was pet friendly

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

their fault but the parking lot of dave and busters is right next to where we were sleeping and everyone revved

no room service! the room was not cleaned the entire 3 night stay. not good.

the bar selection was very limited

the pool and fitness room were shut because of covid 19. that was a bummer!

not having a hot tub in pool area and the pool needs water changed.

a little hard to find gym

no room service.

of parking

comfy bed, clean rooms, ample parking.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

gym, coffee and a nice room

the gym needs more equipment

awesome, helpful staff, comfortable beds, a nice pool, and a balcony

the hotel is maintained very and my kid loved the pool

curtain was damaged and no matter what i tired water was pooling in the floor

gas siphoned out of my vehicle in parking lot

there was kids running in the halls at 6 a

pool was freezing!!!

no jacuzzi connected to by the pool

the pool need to be clean and i didn't know i was going to charged a deposit fee

nice that it was pet friendly for people with pets, but there was dog hair on the couch and my husband battled

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

pool was full of kids

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

would like the pool and spa to be 24 hours.

the pool was great for my little one !!

loved the pool and gym hours

loved the pool and gym hours

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the laundry appliances are old and not too convenient.

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

having access to the laundry area where there were 4 washers and dryers

the complimentary use of their laundry facilities was a major bonus

the gym is small and most of the time full

so much noise from the rooms around me. it was a bunch of kids and no adult.

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

nights were horrible with noise from another room in and out the room all night with a bunch of kids

that the pool wasn't open

charge on laundry.

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

breakfast staff was excellent food was very hot and good

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

only stay in pool for a hour

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

my only disappointment was that there is no hot tub at the pool.

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

parking lot next to walmart is akward to get into hotel from, front desk staff upon arrival was not

breakfast was very good

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

that pool wasn t open and we wanted that

nonrefundable cost to have a pet with me

breakfast was very good, good food and good sekection

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

inn, suites, hallways, parking lot, pool, etc

wifi didn t work

indoor pool and complimentary breakfast were the best bonus features

the pool it did not look clean it was a ring around the walls of the pool

nice, clean, and convenient hotel. good free breakfast spread!

the kitchen and the utensils for cooking

pool. room. staff

breakfast was very horrible

breakfast was ok