however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

pool was clean and great temp

was fine the lobby was a little busy with kids coming from the swimming pool - a little noisy in the morning

that the breakfast doesn t automatically come with the room

the staff is great and the breakfast bar is awesome

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

i like it had a kitchen

if he wasn't he should be, but originally he asked me to give him thirty minutes and we were at breakfast by

room with separate lr and br areas, and functional kitchenette

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

45 mins for swimming a day when you have 2 kids that love to swim just doesnt work

you have a room facing the courtyard and they are letting kids have a party until after midnight, you know about

experience was great for one night we enjoyed the pool with covid restrictions of the pool we had it for 45

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

laundry facilities good

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is

great staff. easy parking. felt safe. very quiet in the evening .

wifi is smooth connection here

the wifi

my kids thought it was pretty cool to watch

bright parking lot, mostly quiet, good breakfast.

breakfast was fine, kids appreciated swimming in the pool

checked in at 2:00pm and checked out at 11:00pm same day as my kids, wife couldn’t sleep

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

there was a lovely looking pool and nice workout room available

did not have breakfast however the stay was very relaxing, quiet, it was exactly what i wanted

there were many different selections, and breakfast was delicious and hot.

the breakfast was amazing, room was cleaned. staff was amazing.

the pool was dirty

pool area didn t have towels in the morning was told they were all being cleaned

common areas was clean. it was quiet, pool area was clean also.

everything because of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only

kids playing hockey in the hallway.

no jacuzzi in pool area.

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with

breakfast, nice to have a pool

the new technology in the rooms. the breakfast was also amazing

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

no pool, no elevator, no gym, no breakfast, spotty wifi

semi-convenient parking

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

my kids was able to get in the pool whenever they liked to

pool area breakfast

was ok just a little noisy from other guest and parties as of kids playing on the doors at

pool area breakfast

the breakfast, the room, the location was amazing.

the pool was closed, but not much the staff can do about that. management?

the pool was full of kids with no adult supervision. the checkout is a little early.

parking spaces did not match the number of available rooms

parking sucked, ice on one floor

but it would've been nice to have a microwave in my room and a laundry facility for guests

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

the friendly environment breakfast

no breakfast. covid 19. bottled water and granola bar.

the outdoor pool was nice but in the winter hampton would have them on that

things were good,clean,quiet,parking lot lighting was great

really enjoyed the spa bath

the breakfast was amazing and fresh

that the pool was outside

not enough towels in the pool area

fitness center was 24 hours that was nice

kids all got along and staff checked area occasionally

the pool and hot tub were small and nice

didn't eat the breakfast but was not real impressed with what was offered

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

the room had a small kitchenette

the pool was great loved how there

updated rooms, facilities, building, location, kitchens

maids, laundry staff and anyone trying their best to keep this hotel afloat

laundry, computer use, police patrol.

laundry machs

the pool smelled like moldy laundry

well , the laundry was broke but they fixed. thanks

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

pool was super small and pretty sure we saw several prostitutes in and out.

i enjoyed the jacuzzi while the kids enjoyed the pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

the toilet paper roll was hard too reach for most women and kids

gym

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

i like the pool the most because i love to swim. the staff was very friendly and over all nice.

only objection would be the pool hours for adults should be open a few hours longer (like say from 10pm-midnight

the pool open at 12 pm lol

wifi is not good

the laundry

free laundry, bbq grills outside of gym and indoor pool

location for us, very nice breakfast variety and fresh fruit, staff was exceptionally caring and personal, comfy

slow wifi

the kids would've liked to have a pool.

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

laundry in the hall ways, no breakfast like promised and no coffee

breakfast, friendly people and staff was very nice

they advertised breakfast but there was none and there was no wifi so we had to check out early

some man looked like he was on drugs in the building, passed out by his door, young kids hanging around, smoking

no breakfast was served because of covid

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

and there was no continental breakfast anymore

woke up too late for breakfast room are nice and bed are comfortable

no breakfast

the breakfast was great, plenty of food to choose from.

i was only bummed becuz of the corona shut down affected the pool area and dining room and also the gym

was a very nice hotel , the breakfast was great only thing is the pool could be a little cleaner but other than

sadly no breakfast or pool because of health mandates from covid19

if you get any promotional deals please include me so i can take advantage of the pool area when it reopens

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

not a great breakfast

kids have blast making their own waffles and swimming in the pool

wifi on the 4th floor was not functioning on the main system and the guest services provided an

fitness center, laundry were closed

we were greeted with love and respect. the breakfast was amazing. our room was beautiful!

were able to park our truck and boat in the rear lot under a parking lot light

nice breakfast with good selection

parking spaces for boat that we had in tow

no free wifi

wasn't expecting to pay for wifi and breakfast. most chains include these items.

i did not get what was advertised. room service

the pool was closed

are cigar aficionados and we requested a cab to take us to churchill's cigar bar in birmingham and the marriot

a hotel in an affluent area i would expect a better breakfast

advertisement stated, pool, hot tub, free breakfast

i didnt come from the breakfast but it was not great. don't count on it!

particularly like various parking entrances near rooms

inviting pool, larger than the typical hotel pool

no breakfast remodeling no laundry no pool to much stuff out of order.

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

the wifi in my room was poor. couldn t even sustain a facetime call.

the pool was great for the kids

the shower. the pool and hot tub also the service. the room was luxurious

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

room service tried to come in at 9am which in my opinion is way too early

pool was great for the kids

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

slow wifi

is some construction around the area that disturb the entrance and exit in the parking lot but nothing related

clean quiet comfortable rooms pool and hot tub great for kids

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

exceptional value, breakfast, rooms, layout...everything!!

the breakfast was great

is no hot tub and the pool is way too cold

cost of the laundry detergent and no bacon for breakfast.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

we didnt eat breakfast during our stay but would have if we had more time

no pool or real breakfast because of rona

full kitchen, had no idea it offered that, this was a short stay so didn't really utilize it but in the

very accommodating, laundry on site which was great

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was laundry outside our room on a cart

i liked the gym and the indoor pool

the wifi sucked. the rooms and common areas were not very clean.

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

more hooks on the walls. strong pool chemicals.

the bar selection was very limited

i came in at 11pm bar was closed nightcap would have been nice after spending hours traveling

there was absolutely no parking

during the checking in process, we requested the temperature of the pool, none of the staff knew

breakfast was very horrible

nice, clean, and convenient hotel. good free breakfast spread!

there was a pill left on the counter and the kitchen light didn't work

pool area did not have towels-even after requesting some to be brought none came within 45 min

didn't get to use pool.

reserved the room for 3adults/2kids, only had towels for two, no coffee in room, remnants from a previous party

range of breakfast items, large pillows on the bed, full size items in the shower

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

the baby pool

the pool was great for my little one !!

the hot tub jets did not work and the pool needed a good scrubbing

would like the pool and spa to be 24 hours.

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

having access to the laundry area where there were 4 washers and dryers

the laundry appliances are old and not too convenient.

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

having the kitchen and the manager's buffet and free laundry

only negative was the laundry area

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

only thing i didn't like was the kids playing on the elevator which wasn't to big of a deal but other than that

breakfast is delicious, the omelet station is awesome

as they were going back and forth to both room the adult and kids did used

i like when they include laundry service for free for us, they got all you need.

staff was very attentive from the front desk, to room service pesonnel to the valet parking attendant

if you're there on a sunday they even have music/dancing with cocktails at the bar on the main floor

lobby and first-floor facilities, including bar and ballroom (reserved for special events) are beautiful, and

drinks at bar are ehhh but the hotel staff are amazing

beds comfy, great shower, nice breakfast, great staff!

breakfast looked great but we had to leave early to a tournament.

nice gym, great location.

told it was faulty alarms in pool area

clean, easy to find, easy parking.

the hotel bar was always busy

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

i like the bar scene with local crowds

the location and the bar staff were excellent.

room service

i didn't like was the arrangment of the chairs in the breakfast room

gym too small

great front desk staff, great location, clean rooms and great breakfast.

breakfast was awesome. far better than any other hotel breakfast i have had.

gym was small but

from the valet, front desk, concierge, to room service

room service was phenomenal and walking distances to everything downtown

wifi was absolutely terrible

gym with two peloton bikes

michael was the very best bar tender. awesome.

the room was over the laundry...it was burning like hell!!!!

we didn t get no room service while we was here

need secure wifi

the breakfast, the room was very clean, parking was easy and so was check in

limited breakfast choice, personally unable to access house wifi.

lovely, clean, spacious, well equipped, quiet, pet friendly, conveniently located

large, pet friendly hotel with clean rooms and decent amenities like a pool.

it was a lot of kids there, no microwave if i wanted to heat my food i had to go by the front desk, which is

clean and friendly service and enjoyed having access to pool and gym.

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that

lovely continental breakfast with lots of choices

we had a large beautiful spa tub. also, the room was very quiet.

little expensive for no pool, restaurant, or elevator which was really no big deal only three floors and we just

breakfast was good

didnt see the wifi code, so i had some trouble logging into the streaming apps

first night booked through casino

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

my stay at the motorcity casino hotel

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

no laundry facilities overall, would stay again

clean, the bedding actually smelled like laundry detergent

room service is good and fast

loved bed, room service

staff was great and very helpful. room service was excellent.