the swimming pool area was also very nice, with a view, and even though the hotel was probably fully booked,

bar with delicious cocktails

wifi.

very poor wifi

breakfast was great. location was nice and romantic

there are laundry rooms - cut down on your packing

choice of pools so we had the option of a quiet pool

for all ages majority as part of all inclusive package (eg assault course, tennis, mini golf

activities ended too early, even gym also closed 18

cleanliness and facilities for kids

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

view; 2 large pools, wifi coverage everywhere around the hotel

night time entertainment for kids top class

wifi was great

very clean, with a good temperature for both adults and kids

the breakfast is excellent.

the hotel is really well set up, and breakfast is very good

tasty breakfast

wifi had frequent disruptions and the tv wasn't working.

also had a nice small gym

we submitted 4 requests for laundry and none were completed 3

mini bar service in the room was confusing, it was not been informed that it's not free as in-room tea

not free as in-room tea coffee top-up is free however mini bar in the room is not part of the room service

the availability of the beds around the main pool.

i liked the amenities and location close to golf course

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

room service was great and the place is still very beautiful with the palm trees and the moorish

lots to do in the hotel, kids love the pool and play area

the drinks at the main pool were weak and expensive

the train to the beach, valet parking, etc

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

also, free parking nearby is convenient

the parking is a 3-5minute walk (free of charge)

nanas from the owner's farm), fruits & yoghurt,

located center of the city, walking distance to many good restaurants and parking -which provided for free

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

the different pools allowed my family with older kids to enjoy a space that was not over run by little kids

fantastic gym , spa facility in the building and swimming pools

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

hotel, clean, modern, comfortable large rooms, swimming pools, including heated ones, underground parking ocean

each day brought a new selection of delicious options at breakfast and dinner, showcasing a wide range of

staff, beautiful pool and grounds, great food, comfy rooms, amazing views, fun for kids

i have also used the express laundry service which was done in less than a day and result was good

the gyms weights were too light , no machine for chest work out and the spa is not included

choice of music in the lounge bar is excellent

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

it was easy to go to the bar to grab a drink and snack and the infinity pool is just amazing

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

heated pool, great for kids

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

we did experience an issue with the private pool boiler in villa eden which is a 2 bedroom villa

the room service is very fast to bring food to your room and anything you need

comfy beds, location, very pretty place, friendly and helpful staff, spa and gym and great sized rooms with full

hotel buffet breakfast ever

we extended our stay with 2 more nightsud83dude00 great amities everywhere - kitchen, bathroom

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

expendive at over 400 per night, not all the gym machines working

the pool area is stylish with very comfortable beds

the kitchen was exceptionally well equipped

pool, gym, spa, restaurant

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

the hotel is close to 2 golf courses and transport service would be highly appreciated

fault if i had to find one is room service should be all night

room service a little slow on the first evening but they gave us a complimentary bottle of bubbly

we also preferred the kitchenette and laundry facility provided in the room

wifi sometimes did not work ---another engineer in the room

our room was not ready so we decided to have lunch in the starfish restaurant, a trip in the golf buggy took us

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the

fantastic restaurants, pools, spa and gym

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

sometimes it takes awhile to reach room service and menu is a bit limited.

kids club was awesome and our little ones always coming back smiling

kids never left the pool

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice at breakfast

there were enough pools and activities for the kids to enjoy while we rested and soaked in the sun

the spa was closed

45 euro (+ optional service charge) if you sat at the same bar the drinks were being made at for the pool servers

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

ample and safe parking

the kids really

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

would have liked better wi fi- our phones kept losing wifi also shampoo and body lotion and bigger towels the

gym had a good range of basic machines

gym equipment sufficient for our needs

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

hotel is more older group orientated, i think we were the youngest there beside the families with kids

friendly staff, good beach area of sun beds in sand, good location, free parking, bars generally good

the adult only pool bar was delightful to sit in and enjoy the

the heated swimming pool. the food. the room. the kindness of the staff

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

quality of the accommodation, the staff were lovely, room service was excellent and very quick and the food was

breakfast and a wonderful first impression thanks to the view from the room

great kids club

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

the breakfast was fantastic, and the restaurant we tried served some fantastic steak

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out

thing that dissapointed us was the room service food, which was really poor

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

helpful friendly staff, incredible views from the restaurant and bar area

parking nearby is easy

hotel with nice kids pool and a huge regular pool

the hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic

food at breakfast is great, lunch at the snack bar great and evening meals really good

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

you can leave the rented car in the parking of the hotel for free

lot of time when they should have cleared used plates and apologised if there was a delay in the kitchen

very kids friendly

gym and classes awesome

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

food in decent we had room service a few times and tried 2 of the hotels restaurants

the smell from the laundry cloths dryer on my balcony in room 1115.

wifi could be erratic, and wasn't very impressed with the food in hotel restaurant la laja

location and the facilities. breakfast was excellent too

gym that doesn't open until 10am

naturist pool, no spa included in room price

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

entering spa disabled access non existent

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

room service menu needs to be extended, it is rather basic

the price of the laundry was every expense after the price we paid for a upgraded room

swimming pools for kids and all other activities are great to entertain little ones

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in

had to keep calling and waiting for room service to get teabags and milk provided to the room

oliver from reception / car parking made the best job

the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local

the pools are large, warm and there are enough sun loungers

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

swimming pool above the sea is fantastic, and one of the two pools is warned up

also the room service people would knock on the door 4-5 times during the day starting from 8

the staff was vigilant and very responsive and the breakfast was absolutely

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

snack bar closes at 3:30pm

lots for kids to do

wifi only in public areas is a slight downside

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

you don't like kids then don't come here - lots of little ones about and so can be noisy

perhaps the gym could be a bit better equipped but i m just being fussy now ud83dude04

breakfast was extraordinary and i was like 7* hotel

the breakfast was exceptional, offering plenty of variety each morning

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

the kids are very well behaved, but still - they are young and pool is extremely quiet and nearly all

the receptionist explained everything we needed to know about the hotel for our stay, including pool towels

we thought the choice of food at the poolside bar very good and prices very reasonable

nice not to have kids around

hotel, nice staff apart from one, who offered us late check out and then told us this isn't possible anymore

we had a late flight and can't book a late check out as room was booked for other guests but staff has

laundry service

great location, fantastic facilities, lovely pool and lots of seating areas, rooms very high quality, spacious

wasn t ideal that you d to walk through the crowded pool area in order to use the gym, which was a little

facilities for kids very well prepared

probably one of the best breakfast / dinner buffets we’ve had

need, the food in restaurant (we had half board- breakfast & dinner),it had a very well equipped gym (my partner

there was lovely sitting room but a bar would have been a good addition to the facilities.

loved the spa , so relaxed. had coffee by the pool in the sun.

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

great facilities like pool, gym, sauna,

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

ample parking space too

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

good parking

wifi not working very well (we had signal in our room, but after connecting there was still no

com platform - parking is on the same street in designated places, or just around the corner

location very good, quite location, parking close by...

she allowed an early check in for my father's room

parking place is located nearby

there was a minor issue with one of the pools when we were there but to be honest this didn't really impact to

could have been toilet facilities closer to the pool area & the pool fountain wasn t working.

the gym is limited in accessoires, which is usual for hotels

the gym , made do with what was there but it could do with a rack / weights.

gym super poor, no machine nor weights :( there is no parking a bit uncomfortable but there is a

no indoor entertainment for kids like games room/arcade

they played well with kids and are great for people with kids

they played well with kids and are great for people with kids

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all

the only thing we are really satisfied was the wifi in our room.

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

enjoyed the relaxing spa facilities

indoor pool needs a little clean. mini bar empty.

room with views, lovely small pool, restaurant set menu was really good

it also have a spa which unfortunately we did not have time to enjoy

wifi connection in the room or around the hotel is very weak

nice spa pool

the heated pool is really nice and great for toddlers and kids

kids enjoyed the pool

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

to be honest we go down at 7 for a cup of tea then when the kids wake up go down as a family

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

wifi really good

tatiana behind the bar was a lovely lovely little joyful lady who made us smile every time we saw her

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

very nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

entertainment for kids and adults in the evening was

entertainment for kids and adults in the evening was

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

think there should be a waiter/waitress going round pool area

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

my request for an iron was declined and i was told to use the laundry service

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

our option had breakfast and dinner included

gym equipment is in poor condition, needed renovation

no iron but hotel provided a laundry service at an extortionate price

are night clubs 18+ just next to property so going out after 8pm with kids is not

the spa was too expensive and i did not know prior too booking the facility

buffet bar has burgers, pizza , hot dogs etc and were all very nice

markets) good drinks in all inclusive food was very nice including steak and pork frequently gym was good for

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

our room was on the top floor which had very good views of the surrounding area and pool

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

i loved the pool area,the food,the stafff were lovely.really made our holiday.the location

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

i would say hotel is not for families with kids, mostly for young who likes partying

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

no good bar area

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

cleaned daily, reasonable prices for breakfast, lunch & diner, entertainment staff were

a bit later than 10am during the week, a bit more hotel information in hotel the room, maybe some room service

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

swimming pool was very clean and well maintained

the room on the 7th floor above the laundry was very noisy 24 hours a day.

brilliant especially jarvi he s been there for years and it s one of the reasons i take my 3 kids thanks

room was a junior suite , it was fab but you could hear the music from the bar next door so an early night wasn

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

it also goes straight out to the pool area so great for the kids access in and

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

room keys from working to force us to visit the reception to pay a 10 charge we had from the bar (ordered

perfect facilities for families, great location and the breakfast buffet is amazing

wifi was very slow and kept disconnecting all the time

laundry, pool, spa, very basic gym, 24 hour reception, etc

continental breakfast for all needs, vegan friendly

15 minute walk to siam water park

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

beautiful spacious room and great value for money with a lovely view of the golf course.

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

hotel for family with kids, each evening animations, disco kids, indoor and outdoors play ground

location is perfect. room was spacious. pool was perfect for my toddler

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

the breakfast was a huge selection every morning and the pool area was huge

public laundry 5 minutes walk

breakfast and evening buffets were

the gym doesn't open until 10am. it would be ideal to get a workout in before breakfast

the breakfast and dinner options were brilliant, such a variety of different dishes every day

wifi not great often wouldn t work as we are eu residents and could use data roaming without

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

is spot on, friendly staff, nice rooms, nice views, nice pool, just good vibes, ill be back again

facility needs updated, especially hallways and the wifi does not work in the rooms

swimming pool 24/7 open

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

the place where the breakfast has place, is open 24/7 and is provided with microwave, you cannot order food

nice view and nice terrace, very peaceful place. free parking.

the bar was non existent & there was no option to sit & have a coffee during the day

wifi only available in reception and certain pool areas, inconvenient when you need to access email

with the gym as it was unusable because there wasn't any air conditioning, also outdoor gym that was

in our opinion the pool area and bar were exceptional

the gym only opens at 9 am. it would be good if it opened a little earlier.

the breakfast and pool area are superb.

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

pool was heated

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

terrace with private sunbeds ❤️ and the animators in the kids club

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

staff, the rooftop pool and facilities, the quality of the room and the bathroom

should provide free wifi in rooms not just the foyer

was lovely and clean and quiet, but wasn t adults only.

a small rooftop bar would be great during the day for those relaxing at the pool.

a laundry room for guests to use would be a

breakfast was amazing with lots of

breakfast was sometimes only warm

bar closed at 5:30pm

lovely pool and great variety at breakfast

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

try to climb them,we was too afraid to fall down ud83dude1e this was just our problem,older kids or someone who

the 4 kids that were with us loved the place

great pool, lush gardens, friendly staff, tasty food

wonderful hotel and golf course with excellent staff

first, the spa is extremely small

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

the mini-bar always stocked up with a wide selection

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

bad connection with wifi

channels all are paid , no internet in rooms (ull have to pay to use), no coffee/tea in the kitchenette, no iron

big, clean room with a kitchenette, a bathroom with two stalls, a living room, balcony and terrace

actual live music act was very good and it was a large bar and seating area but there was only 9 people attending

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

good location ,nice pool ,great kids club. most of staff very friendly and helpful.

the hotel is part of a bigger complex of 3 hotels with 2 swimming pool areas, a kids club, restaurants

kids pool is also good

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

very good dinner beach just outside reception area clean pools and kids activities

location and amazing pool oh and breakfast

staff at this hotel are so friendly and welcoming from check in, to cleaners, to bar staff everyone

no spa in the hotel

amazing pool and locations extra large beds overall lovely

whilst other hotels are having pool parties and loud music, sir anthony resonates quiet and chilled vibes with

the spa (very small, in the close by hotel) wasn't free as i thought

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

breakfast staff not very attentive

calm hotel ambience wonderful staff amazing breakfast great location

the breakfast is excellent lots of choice and very fresh

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

no early breakfast available. no bar snacks after 3pm.

very good breakfast, roof top pool and sun terrace with amazing views

it would be an asset to have a bar of some sort .

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

partner smokes and the hotel is non smoking within the grounds

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

laundry at the facility was a plus

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

staff, food, location, wifi, the rooms. self service laundry.

the laundry room was adjacent to toilets

clean rooms, great and variety breakfast, helpful and pleasant personal, own swimming pool and modern facility

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

gym too small no kettle in room too expensive

both the restaurant and the bar had a good variety of food and drinks, well prepared and well served

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

2 lovely swimming pools and a spa pool

the breakfast was varied and good and the location is very quiet and nice.

nice hotel with all facilities and adults only

adults only. always sun beds available when i wanted one. buffet food very good.

we booked in january 2025, 2nd visit to this hotel, we got moved to las americas, to a none adults hotel, no