used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

only pool and resturant, excellent wifi everywhere , very good choice of restaurants some michelin stared,very

room service was great and the place is still very beautiful with the palm trees and the moorish

we submitted 4 requests for laundry and none were completed 3

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

this place set the bar super high

the pool is awesome

bar and waitresses in the main entertainment seating area where all grumpy which was sad as

there are laundry rooms - cut down on your packing

really amazing breakfast and dinner buffet and friendly staff everywhere - reception desk, housekeeping ladies

have no idea what people without kids are doing there. i think for them it might be too noisy.

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy

entertainment program for kids food variety pool bar hospitality of all employees

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

this configuration might be a reasonable choice for a couple with kids, but really should not be branded as

a family hotel, not a lot things to do for kids

early check in and laate checkout aare also a plus

wifi in room 420 a little weak at times but i could live with it.

every part of the hotel is perfect, from the pool areas, to the buffet, the spa, gym and rooms

many great things about our stay: buffet, cycling facilities, gym, spa, pool area, quality of all inclusive

breakfast was good

gym is a plus

wifi was really poor and you had to book everything through reception which creates a bottleneck

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

pool scene the vibe

for teens they have basket, mini golf, footbal and gaming room

room service menu after 12am was poor

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

great restaurant & bar staff especially

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

the gym was well equipped for cardio, weight and body-weight exercises

i have also used the express laundry service which was done in less than a day and result was good

it was easy to go to the bar to grab a drink and snack and the infinity pool is just amazing

kids pool was off to often, staff explained it with a wind

choice of music in the lounge bar is excellent

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

at the pool bar wasn t good when mary wasn t there

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

kids club and staff great

the a la carte meal in casa bonita pool bar and grill was absolutely superb

close to beautiful golf courses but the rest was like scrub land

everything - especially warm privat pool, comfi beds, good food, views, location

bathroom and kitchen are fully equipped with everything you need, and if not, they will bring it to you very

parking is free

comfy beds, location, very pretty place, friendly and helpful staff, spa and gym and great sized rooms with full

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the room service charged 3 for ice cubes

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and

the breakfast was fantastic and the hotel is designed from the inside out

the patio was private from our neighbours (although open to the golf course) and had lots of different seating

no access to the beach but you have golf course around

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

the wifi was only working inside the villa

we also preferred the kitchenette and laundry facility provided in the room

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

gym and all the various classes were top quality

could have done with a rower in the gym (but i'm being picky!)

things in the car she sent the bellboy to make sure we don t leave without paying our outstanding room service

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

kids pool area had lots of unfinished and cracked tile edges around the walkways

the kitchen is adequately equipped for simple meals, the tv is modern, the beds are all very

fantastic hotel! staff and room were amazing. private pool was perfect!

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice at breakfast lovely

breakfast offered a good variety of fresh and tasty options, and the facilities, including the gym and pool,

perfect hotel for staying with kids

the valet parking was fantastic and that made life a lot easier

i couldn't connect to the wifi from my room

the heated pool is a real plus and lovely for small kids

was friendly, wanted to help and solved problems immediately, we even had our room service seeing that my partner

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

gym had a good range of basic machines

30 but the bar remained open

gym was disappointing - old kit.

the views from the hotel restaurant and bar don't give it justice, absolutely amazing

not with smaller kids, though

huge parking, 2 shops nearby

well situated , free parking , nice heated swimming pools , no pressure on closing hours of the pool , relaxing

perfect location for exploring teide. breakfast is superb

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

the hotel is really well set up, and breakfast is very good

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we enjoyed the karbon restaurant and the cocktail bar too

did not like the breakfast, i like hot food and this was luke warm everyday, i even tried going early in the

i wanted to book room service twice, but the process was just long and annoying

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

extensive gardens and varied pool options

i did note a lot of couples there who seemed to be having an equally wonderful time in the spa, gym area, evening

the wifi is fast, and the bathrooms are very clean

fabulous room, excellent staff, great value for money for room service and restaurants.

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

location a bit hillly, other sid of hotel is practically open field parking space

the pool and the spa was great. the views from the property were amazing

facilities were great and breakfast was very good as well

what made our stay exceptional was gemma the kids club caregiver

very kids friendly

garden, the plants, the pools, the breakfast

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to

the tv and mini bar section furniture is beautiful

room service food also poor quality

was 3-times some group gymnastic at the pool side with music

the room service was not consistent

we also enjoyed the spa a lot

the smell from the laundry cloths dryer on my balcony in room 1115.

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

spa is fantastic. best sun bed policy i have ever witnessed.

many wonderful entertainment programmes for both kids and adults

when we stayed here last year some of the gym equipment didn't work as was the case again this year

bath, it was the first from 4 hotels where i was with my 11 month son that did it), big and nice gym that works

kids did not like the salt water pool but they still got in everyday!

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

breakfast was fresh and lovely

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and

the price of the laundry was every expense after the price we paid for a upgraded room

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

oliver from reception / car parking made the best job

our bedroom was very clean and spacious

be also aware that there re too many bottles in the fridge mini bar and bottles may fall down on the floor

kids club was excellent

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

spa closed due to covid

the pool was clean and all services were done very discreetly

fantastic, a select few around the pool, no noisy music or building works or children

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room service menu was poor the main restaurant was only open a few days per week

we had a self catering bungalow which was spotlessly clean and spacious, although parts of the kitchen were a

as in hotel kids are considered up to 12 year old

i had a kitchen, bathroom, huge bedroom, dining area, living area and balcony big enough for 4 people

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel

location, very good facilities (table tennis, putting range/golf, large swimming pool with jacuzzi, and lounge

perhaps the gym could be a bit better equipped but i m just being fussy now ud83dude04

great breakfast

wifi could be improved in some of the pool areas, this was a bit problematic for us because our

no kids entertainment or kids

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

only the food at pergola bar was not up to the standard

length of time to sit and enjoy the meal (3 hours for each sitting), and in between the poolside bar provided

laundry service

both the restaurant and the bar staff were first-rate

only area is much more confortable than family area, so if you visit hotel with kids you can not use

so it was still fine i feel if you were able to get two free drinks per night for the sun set bar included with

great location, fantastic facilities, lovely pool and lots of seating areas, rooms very high quality, spacious

would only suggest that they change the fitness activities hours, i would do them before breakfast (around 9

there was a minor issue with one of the pools when we were there but to be honest this didn't really impact to

all inclusive food around pool bar was lacking in variety

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

water in swimming pool wasn't warm, especially for kids.

pool just outside our balcony for the kids

pool just outside our balcony for the kids

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance

staff in restaurants & bar provided excellent service &

the only thing we are really satisfied was the wifi in our room.

the facilities were very clean and the pool was a nice temperature and very enjoyable

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

also a special mention to luicana in the kids club for being so good with our son

everything - location, stuff is friendly, excellent breakfast

could have another bar open in the evening.

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

is especially good for families with kids because there is always a nice program for them every day

staff was very friendly and it was very clean i defently will come back in summer with my kids.

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

would have liked a room coffee machine. could do a little better with pool bar food options.

pool party for kids at late evening/night and many others, can't really list everything

in addition we also were very impressed when the hotel staff were looking after kids, babies

i didn't like but i hope they improve the evening entertainment and the wifi speed wich was very slow from our

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

needs another bar open after 6pm other than small reception bar

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

gym was okay, but a few of the cardio machines have seen better days

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

the spa, sauna, swimming pool, were nice too

really serious weaknesses but wifi kept breaking off

the breakfast was only okay.

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

wifi in the room is very bad

and the breakfast menu was the most extensive i have ever

would have been nice to have more vegan options at breakfast

the spa and gym are part of the package and are a very nice treat

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

also the wifi wasn't so good in term of the

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on

no iron but hotel provided a laundry service at an extortionate price

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

wifi worked fine really enjoyed the spa paid extra 15 euro for 1 hour was worth it

pool area great, spa fantastic, mediocre massage

dining options were perfect - fine variety of options for both breakfast and evening dinner

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

the pool has been rebuilt to a lounge area that nobody is using

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

staff were amazing, from the cleaners to bar staff to the animation team

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

entertaiment round pool was good

also there are only few activities for little children, the kids pool is pretty basic

breakfast was great

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

also didn't know that parking would be difficult

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

only could we wifi access in the common area wich i find quite

wifi is good and the add on breakfast is excellent value

wifi worked well

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

the wifi could have been better but not a big deal.

the spa is great, with a sauna and a jacuzzi

lovely garden by a small pool

parking is free, in front of the hotel

were clean big / comfy beds gym was modern and accessible, not huge although it was rarely used by other guests

hotel restaurant and the bar menu could be available little longer in the evenings.

nice to have waiters to lead us to table, beautiful surroundings, nice to walk around the golf course our room

views nice pool i missed breakfast but its included so very good price

hotel is well kept pool lovely and clean very friendly !

the room on the 7th floor above the laundry was very noisy 24 hours a day.

brilliant especially jarvi he’s been there for years and it’s one of the reasons i take my 3 kids thanks

the location is fantastic,the staff is very good,kids animation and mini club was amazing

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

you had to sit and order, this included kids ice cream

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

poor wifi connection

room didn't have any wifi

wifi

laundry, pool, spa, very basic gym, 24 hour reception, etc

staff where friendly especially at the spa we had an amazing couples massage

we will definitely be back in the future with our two kids

fantastic place to stay great breakfast and dinner buffet very large and comfortable room friendly and helpful

long ques for both bar services

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

gym was not to good.

the spa was wonderful

equipment in the gym mostly defective

did not use pool, but it looked nice; they also have spa and gym (never happened to use as i stayed only for

public laundry 5 minutes walk

loved fact that hotel was adults only

food in the main restaurant was excellent, plenty of choice both for breakfast & evening meal

the hotel provides private and safe parking for guests vehicles

adults only with excellent pool area

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

good, didn't replenish laundry bags in the room after use

is in walking distance, nice pool area it has the sun on it all day, good selection for breakfast, the cleaners

kids entertainment was poor, waited for the disco a few nights but never came on

s was almost perfect except quality of spa services

room was great, breakfast and the chefs were excellent

minor matter - had to pay for wifi in room.great relaxing 6 days

breakfast and the staff were amazing. location was fantastic ud83dudc4c ud83dudc4f

the breakfast is amazing, the staff is very kind, the rooms are very big and comfortable.

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

the hotels provided a lot services like mini golf, massages, a library, and entertainment for young & old

i accept if you used the pool gym ect it would be more say £110 max but we were charged £163

gym was nice to have

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

it was my first time in an adults only hotel and found it so quiet and peaceful

no bar or music around the pool

should provide free wifi in rooms not just the foyer

pool side bar but nothing said regarding bring your own drinks in

a laundry room for guests to use would be a

the pool area is highlight

glass of champagne on check in best hotel breakfast i ve had abroad great pool & heated good gym rooms nice

noise, room service

poor wifi

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

bit too crowded during breakfast and in the pool

the kids pool area is especially great for families visiting with kids

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

very good breakfast and dinner

pool

was looking forward to a drink in the piano bar but was told piano was just for show

pool too deep

understaffed timings of gym facility lack of friendliness of some staff

cold water in the top family pool

bad connection with wifi

channels all are paid , no internet in rooms (ull have to pay to use), no coffee/tea in the kitchenette, no iron

heated pool

room quite big with nice terrace. enough kitchen stuff. swimming pool is available.

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

only negative i had was on new years even when we paid 40 euros pp for the open bar and i could not get a bloody

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many

pool, 24 hour room service, enough sunbeds for everyone, aqua aerobics in the morning, piano and champagne at

disco at night time for kids

parking 20meters above the finca

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and

amazing pool and locations extra large beds overall lovely

gym use is 6 extra per day and has only 1 cross trainer

great for families and kids

appreciated the prompt room service and sangrias

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

loved everything about sir anthony, the location is perfect, the pool was great with many loungers and everything

terrace pool did not have heated water but this was not a major concern.

some music at the bar in the evening would have provided more atmosphere

it would be an asset to have a bar of some sort .

breakfast ok location great

the time the pool closed & there was no bar.

excellent service in all departments comfy beds and great location great swimming pool

would be nice to use a lilo in the pool

spa services and staff were exceptional

beautiful views fron the roof top bar

partner smokes and the hotel is non smoking within the grounds

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

there is no free drinks in the bar on the roof but you can upgrade your standard all inclusive to plus inclusive

laundry at the facility was a plus

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

staff, food, location, wifi, the rooms. self service laundry.

tight at the pool seemed overcrowded looked bigger in brochure no disrespect but a bit to more kids inclined

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

spa area was not something to write home about

everything was perfect, the food, the room, the air conditioning, the swimming pool, the cat, the location

poor wifi in our bedroom hut alright everywhere else

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

courteous members of staff, large selection of food choice both breakfast and evening meal, good gym facilities

rooms more than adequate and very clean great breakfast choice pool area big

2 lovely swimming pools and a spa pool

amazing hotel gym - good cardio and weights

a free parking is available very close

the dinner was good and breakfast big and delicious

wifi didn't work for my computer (it did work for my mobile phone

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with

wifi was very slow, on occasions did not work at all

nanas from the owner's farm), fruits & yoghurt,

we still can t believe we paid so little when you consider the extensive breakfast and the parking in the

- little bit noisy from kitchen and other rooms - wifi was not very stable