wifi signal did not reach to our room (but did work in other rooms).

free street parking nearby

good location, parking is close to the hotel

com platform - parking is on the same street in designated places, or just around the corner

maybe just one thing, i thought the hotel had a parking space but it hasn't

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

smoke on-road parking

there was a seating area at the reception, but not really a bar where you could have some drinks during the

the spa was fantastic

the wifi could have been better but not a big deal.

there was reserved parking available right out front

there is also a big parking lot

good parking

nothing really. swimming pool would be a nice touch.

the pool was out of order - i was very disappointed on this

location was impressive. plenty of parking.

spa could open a little later

spa and pool facility is incredible

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

would have been nice to have more vegan options at breakfast

a fine complete breakfast and nice staff

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

breakfast was ok but can be improved. air conditioning system needs to be renewed.

nice spa pool

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

wifi didn't work for my computer (it did work for my mobile phone

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

nice owner, outstanding breakfast and best cafe con leche

parking was also easy on the road outside the hotel, we could always find a space

breakfast was very good with plenty to choose from

no wifi in rooms (couldn t even pay for it as advertised) and couldn t download any content from

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

there is no wifi in the rooms, only in the lobby downstairs

the room smelled of cigarette. shame they make you pay for the wifi ...

the wifi was bad in the room

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

the hotels provided a lot services like mini golf, massages, a library, and entertainment for young & old

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

pools great for kids

a missing kitchen implement (corkscrew) was replaced by one that broke on first use then by one that did not

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

the gym equipment needs some maintenance

parking is free

everything - especially warm privat pool, comfi beds, good food, views, location

beware the mini bar costs

pool was so clean and relaxing

they left a bottle of wine and water on the kitchen counter which we thought were complementary (as it often

the smell from the laundry cloths dryer on my balcony in room 1115.

everything was perfect. the breakfast was amazing. room was spotless. staff were so friendly.

great evening entertainment for adults as well as kids

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

the gym - very dated

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

not enough parking spots in front of hotel

the breakfast is very good, everything you could wish for, even if you sleep in, there is still enough

it s not for children,the kids zone is very dark,basement.too many steps.

laundry service

the gym facilities were being updated, it would have been courtesy to be notified.

i visited the spa and had a treat which was amazing

towel pick up point was badly located downstairs by the gym and should be located by the entrances of both pools

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

views were brilliant and the breakfast was best we have had anywhere

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

breakfast was exceptional with everything you could wish for

breakfast was great - massive amount of options

better that than screaming kids though

wifi connection not really reliable.

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men

gym equipment - lots broken

the staff the pool and the quietness

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

the kitchen is well equipped

i wanted to book room service twice, but the process was just long and annoying

the gym/health club across the road which is part of the complex was brilliant, there are kids classes

gym has everything you need to

the breakfast was fantastic and the hotel is designed from the inside out

the rooftop pool overlooking the golf course was absolutely spectacular

we ordered all of meals to our room to eat by the pool and enjoyed the breakfast outside in the main restaurant

there is really nothing to complain about here, except a squat machine was missing in the gym, that would

the price of the laundry was every expense after the price we paid for a upgraded room

free parking was a real plus we did a few trips round the island

rooms were gorgeous, breakfast was amazing and there was an adults only section to sit outside

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in

the hotel has multiple entertainments on throughout the day at the pool and nightly in the bar also

really nice spa too and we both enjoyed the massage on offer

only let down was the gym

the private parking garage was helpful when we left for the airport at 330am

lovely pool and

hotel, room, balcony, pool, breakfast, restaurant, bar area, hotel decorations, location,

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

breakfast was lovely

a proper adults only hotel

the staff was vigilant and very responsive and the breakfast was absolutely

however the staff at breakfast could be a lot more attentive i think

kids did not like the salt water pool but they still got in everyday!

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

thoroughly enjoyed the massage i had in the spa too

the entertainment staff kept the kids and adults occupied all day and most the the evening

hotel is right next to lovely beach, breakfast was very good, very large pools and hydro pools

the pool water can be more hot !!!!

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the gym is well equipped and a nice size, there are also lots of activities and entertainment hosted by

- the room service menu was not available in the room, and the app did not work

poor wifi, unisolated room windows, furniture was little bit old.

didn't use the spa or any of the other facilities

one warmish pool - the rest were freezing.

breakfast arrangements and a wide range of food

attention to detail is so refreshing - small things such as a lovely welcome drink in the lovely bar area and

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

loved the pool, spa and bar to watch the sunset

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the

pools were incredible kids club was great fun, lots of fab activities breakfast was lovely staff super helpful

friendly personnel, spacious hotel, perfect location close to the coast and boat activities, nice pool

same music over and over again for kids night programme and pool ambience

there needed to be a little park for kids

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

it varied and a wide selection of tasty food available excellent for children staff very pleasant wifi was much

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

given an upgrade on arrival and were given a beautiful 2 bedroomed 2 bathroomed fully equipped kitchen, and

wifi could be better

quite weird set of kitchen ware, can find bottle opener but not a soup scoop, no propper knife as well

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

bar service was a bit slow

wifi worked ok, even at the pool

nice pool area

pool just outside our balcony for the kids

no wifi free unless sat at

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all

kids activities are so good and stuff is really helpful.

gym needed updating and better equipping with water and towels

very relaxing adults only stay, we're definitely going back next year

beautiful gym overlooking the ocean

gym needs to be much bigger with more kits and weights equipment

small gym

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

was good pool area spotless

there was also a small kids pool and that would be my only concern - other than that there was nothing that

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

i loved the view from the second floor, which offered an amazing vista of the golf course and a bit of the sea

prices at the spa felt a touch heavy

i liked to pool area a lot and the gym was well equipped too

beautiful hotel with 2 pools and kids area with a baby pool

pool area, the room, the staff

great breakfast. beautiful location. friendly staff

breakfast was healthy and good

spa, gym and paddle courts were great

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

and chill, at the day time relax by the pool / in the evening listen to the music in the cocktail bar (drinks

wifi in the room, very weak signal, also on outside balcony (4th floor)

breakfast was wonderful

few english speaking staff. school dinner food. uncomfortable bed. no kids club

gym weight equipment needs to be updated.

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime

breakfast was excellent all the food was at a very high standard with loads of choice, service was

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

area for young kids to play would be definitely an asset especially that there is a room on the lhs of the pool

the kitchen is adequately equipped for simple meals, the tv is modern, the beds are all very

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

very nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

pool bar was weaker than the inside bar

a bit more options for kids,like a playground with swings,slides etc

we also preferred the kitchenette and laundry facility provided in the room

wifi sometimes did not work ---another engineer in the room

noce gym and other activities such as yoga were included

room service team, never picked-up the phone when they are called

spa treatments were excellent

bad connection with wifi

pool was nice, the water was warm even though it was the end of january

actual live music act was very good and it was a large bar and seating area but there was only 9 people attending

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

the kids day time and evening entertainment was great

free wifi slow, a little bit difficult for guests with babies, stairs everywhere, few elevators.

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

wifi - too weak

the spa is simply incredible, the massage is simply one of the best in life

no alcohol with room service

the roof top pool has gone!

great outside pool area, lovely balcony over looking the pool

no smoking was good to hear and the room had nice cool air

friendly staff excellent choice at breakfast lovely and clean

stop doing all drinks on roof bar for all-inclusive

laundry, pool, spa, very basic gym, 24 hour reception, etc

the view from both balconies and the terrace is beautiful, overlooking the golf course

wifi works great when you're connected but at times was causing problems connecting

and spacious room, as we picked the one facing the golf course the view was great

you would like to stay all day in, everything is available - nice food in restaurant and coctail bar with fast

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

nearby bar played very loud, obnoxious music the whole saturday until midnight, making it impossible to

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

our room was on the top floor which had very good views of the surrounding area and pool

location - nice 5-10 minute walk from the strip/beach animation team easy to find parking space

breakfast and dinner was outstanding, variety of food of good quality and taste, nicely presented

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

the pool was nice, the sport activity they were conducting was funny as well

a nice golf course out the back

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

no iron but hotel provided a laundry service at an extortionate price

being able to have sunchairs near kids pool and some parents left them alone there

dinner and breakfast is good as well

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

the spa was too expensive and i did not know prior too booking the facility

my request for an iron was declined and i was told to use the laundry service

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

room was clean, room service daily

love the gym to have more leg machines but not the end of the world after all i was on

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

s a full programme of activities for kids and adults

10 min walk to los abrigos along coast and in the other direction 20 min walk to golf de sur

big mention for juan ramon for his fine bar skills and attention to detail, his baraquitos are magnificent and

) we would have liked carafes of cold water readily available at dinner as it is at breakfast and lunch

also wifi is very poor and sometime stop working altogether

kids loved the entertainment and claudia & gary were so good getting them involved

nice food great bar facilities and pool areas lovely

only beer available after 11 o'clock in the snack bar at the square

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

there was a concert every night in the pool , the voice was high even i was in the 8th floor

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

the wifi was not that good in the room

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

great on site gym good location place looks great

room service and poolside service could improve

with young children the only downside was the ability to get food between 3-7pm there was a pool snack grab

breakfast and location were excellent

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

the laundry room was adjacent to toilets

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

downside kids entertainment could be better no mini disco which my nephew was looking fwd

the location & pool area

(c) the reception bar area seems very under-used

the time the pool closed & there was no bar.

wifi is not that good

a bit on the small side and lack of channels however the free wifi was of a decent standard and made up for this

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

i will definitely recommend this adults only

pool and bar area lovely and chilled out

wifi is very poor and only available at reasonable quality in the reception area

public laundry 5 minutes walk

loved fact that hotel was adults only

new comfy sunbeds were great right next to the spa pool

only one thing i would suggest is that music was played around the main pool!

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

great food great gym

breakfast was amazing so much choice. really enjoyed it.

adults only. always sun beds available when i wanted one. buffet food very good.

rooms more than adequate and very clean great breakfast choice pool area big

the room on the 7th floor above the laundry was very noisy 24 hours a day.

hotel is not a very good fit for kids in the age of 1-3

brilliant especially jarvi he s been there for years and it s one of the reasons i take my 3 kids thanks

the property had a lovely pool area and gym , the bar and reception are are very nice

very hard to get pool space, but that's not the hotels fault.

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

a small rooftop bar would be great during the day for those relaxing at the pool.

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

8 a day for wifi is overly expensive

everything exept wifi

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

one pool should be a kids' pool and the other an adults' pool

great entertainment on every night to kids and adults even in these quiet covid

mini disco and entertainment for the kids and excellent choices for food

large and comfortable common room and kitchen

i got bitten by bed bugs, the wifi signal didn t arrive to my room.

no english-speaking personal, terribly weak wifi, not so tidy as could and should be

the wifi works well

near the airport and very clean. kitchen available for use.

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

pool scene the vibe

the pools, the spa, and gym were just perfect

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

wifi in rooms was intermittent, considering it's not free, i thought it would be better.

but it was another place there which was a bit nicer to have breakfast and dinner

breakfast buffet was probably the best meal

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

i have also used the express laundry service which was done in less than a day and result was good

no room service in between, so if you are not hungry during the lunch and dinner hours - there is no

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

wifi had constant problems

laundry on site

the cleaning team provided high standard room service and were extremely professional

had an amazing stay at amarilla golf residence during our girls' trip to tenerife

new facility, nice location, clean, great gym and swimming pool.

a towel robe in the room, cushions on sunbeds, a drink with evening meal if half board and full pool waiting

a laundry room for guests to use would be a

spa and gym

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

the spa and pool area were brilliant

everything. staff , bedrooms, pool area and location.

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

the pools are great, especially the kids area where our daughter had a lot of fun

spa was a wonderful experience

we also loved the kids pool area, which was like a mini water park for small children, and the kids club - the

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

kids disco was too late. the chips at the pool bar were always underdone.

it s great for the kids and the heated pool is a bonus with us going away in december

we like the central location. not too busy or noisy. good pool and safe for kids. no complaints.

the gym was not good.

great comfy rooms, great staff, outside evening bar lovely, pool side snacks and drinks great.

isn't great for a 5 star hotel we ordered room service dinner one night n had to return it

very good dinner beach just outside reception area clean pools and kids activities

very good free wifi

best pool in tennerife

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

welcome pack for kids in room , glass of prosseco for welcome for check in

free parking

wifi not brill

breakfast as always great choice

good, didn't replenish laundry bags in the room after use

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

room service was not good

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

the spa is dated . some of the guests were chav.

the upgrade for the plunge pool room was not worth anywhere near the extra charged for the week

the spa (very small, in the close by hotel) wasn't free as i thought

bar staff were fabulous

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

facilities are well arranged, the pool is great

i've wanted to stay here since we stared visited tenwrife when the kids were small

the hotel is amazing, pool area is excellent, especially for adults

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

the gym only opens at 9 am. it would be good if it opened a little earlier.

elevator and wifi connection not the best

orange juice at breakfast could be better.

closing at 11pm, would have been better if could still sit in the bar and purchase drinks till at least

lovely food with great selection for all meals and there was even the option of champagne at breakfast

adults only

excellent breakfast

relaxing dj outside was so nice great beds out near the pool so comfortable

(free private parking

staff the facilities, the breakfast, the swimming pool and the room everything was excellent

hotel had a lovely pool, with plenty of sunbeds

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

wifi exceptional (>75mb/s)

wifi sometimes disconected