renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

i really liked pool area and gym facilities

gym was nice to have

too few laundry machines for the size of the

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

loved the hotel swimming pool.

which was beautifully designed, neat and clean with all amenities and a fully functional kitchen

small but functional gym that was clean and generally easily available

prices at the spa felt a touch heavy

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

adults only and access to the golf course

their breakfast was amazing freshly to order

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

room was absolutely gorgeous with a kitchen although we didn't use it as we had a full board room and also a

pool was nice, the water was warm even though it was the end of january

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels

salads, cold meats, cheeses - everything you could possibly think of the pools were great and the kids aged

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great

the miniclub for kids is great and the staff is very committed to showing the kids a good time

was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

staff very well organising entertainment for kids-my son loves nadia and alberto

laundry, pool, spa, very basic gym, 24 hour reception, etc

hotel is completely surrounded by a golf course - nice view into the green with parrots playing in the palm

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

we will definitely be back in the future with our two kids

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

the laundry room was adjacent to toilets

clean rooms, great and variety breakfast, helpful and pleasant personal, own swimming pool and modern facility

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

s not the hotel s fault but there are coach parking bays just yards from the sunloungers -albeit separated

staff were amazing, from the cleaners to bar staff to the animation team

loud music & morning activities- my own fault, i didn t appreciate what it meant by an adults only hotel

couldn't get wifi working in the bedroom, good in hallway.

rooftop infinity pool with lifeguard surreal on 5th floor

gym was closed throughout our visit even though there was a letter under our door telling us it was

the time the pool closed & there was no bar.

very good breakfast choice. good gym. good staff

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

i used the small gym

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from

supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the bar staff had

the wifi is fast, the food is delicious, and the pool area is excellent

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

pool is boring for the kids, mainly since no toys are allowed in an empty pool

s entertainment was non existent, we had 2 under 12 s and there was at least 5 kids consitantly and was told

we are now at alua atlantic golf resort which is 4 stars, but the rooms are not as good as catalonia

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

large, quiet gym with kind, attentive attendant

great location, lovely pool and gym. rooms nice and spacious . very friendly staff everywhere.

adults only. always sun beds available when i wanted one. buffet food very good.

food, plants (inside and around the hotel), spa and location.

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has

it s hard to come up with anything, but if being picky, a better children s pool area with a slide or

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

no iron but hotel provided a laundry service at an extortionate price

80m to kids

friendly staff, excellent breakfast and dinner, reasonable price drinks at the hotel bar, room cleaned and

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

kid's disco funny and makes kids smiling

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

poor wifi

entertainment for kids and adults in the evening was

the gym was well equipped

in addition we also were very impressed when the hotel staff were looking after kids, babies

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

breakfast lunch and dinner was nice, multiple pools to choose from, 5 out of the 7 nights i stayed

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

hotel with great facilities, perfect for young people as there wasn t a massive emphasis on kids (which i

we didn't hear suit cases been dragged around the corridors all hours at night and morning the breakfast was

public laundry 5 minutes walk

i would single out chef david (hocus pocus) and also giorgia from the pool bar

the breakfast was very tasty. a good choice and plenty to choose from.

the gym was pretty well equipped but there was absolutely o air conditioning in there which made it

great activity at the pool during the day and a relaxing place at the roof top pool

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

adults only!

this hotel is not adults only

wifi is for now a day standard bad

the room service came in while i slept but i assume thats not their fold.

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs

biggest complaint, terrible wifi

wifi very poor quality

sunset bar was highlight for us

we particularly liked the large pool area

corner totally spotless rooms are massive and not dated even better in real life than photos wifi is good all

minor things: room service food was not very good

staff so friendly and accomodating, great pool and food and drinks were great

the breakfast, lunch and dinner range

asked to leave the adults only area because i wasnt all inclusive but had paid extra for the adults only areas

no kids

the bed was comfortable and the rooms were nice. kids club was fun

no kids

no indoor entertainment for kids like games room/arcade

spacious apartment looking over the pool and sea

size of rooms - very large heated pool location

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he

the room on the 7th floor above the laundry was very noisy 24 hours a day.

the pool was fantastic

outside area very spacious , very comfortable beds , food was good, staff great and bar prices very reasonable

wifi not very good but who needs wifi when you are on

we opted for half board and had breakfast and dinner - i cannot fault it at all

a laundry room for guests to use would be a

the heated jacuzzi and the breakfast

facilities for kids were missing completelly

i would have liked to see more of loose equipment in the gym

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

amazon hotel. brilliant for families with kids. very central, will 100% be back

breakfast didnt have any options for him ( just bread and butter and beans ) there is no room service there

wifi wasn't working properly

beach is beautiful just a walk straight out the back gate to watch the sunset nice gym, small charge to use it

overall wifi was ok, the function of elevators was ok

excellent location, clean, beautiful hôtel and pool, kids club a must, delicious food.

location was excellent and the staff was so helpful. room service was top notch

wifi not great (same in most hotels) food good (we have breakfast

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many

also, slow room service

only criticism was, our room was quite close to magic bar and the strip

free parking

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

the food choice was very good. the rooms are huge. the spa was excellent

the bar and restaurant staff were so lovely we feel like we stayed with someone we know for the whole

location is perfect. room was spacious. pool was perfect for my toddler

the hotel has activities for the kids and adults

breakfast staff not very attentive

breakfast was good , only slight complaint was waiting staff at breakfast not vey

spa treatment was class

very good breakfast and outstanding service

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

laundry service

- there s a small gym with a variety of strength and cardio machines which we enjoyed

the gym facilities were being updated, it would have been courtesy to be notified.

all 3 pools areas had sufficient number of sun beds and kids pool was great fun for our son

kids entertainment is great, especially the mini club

the pool bar always had cold food , burgas hot dogs and chips

wifi could be faster

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

breakfast was the only meal we included and it was excellent, great selection and it is was great

nice not to have kids around

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

the downstairs bar area where entertainment is held could do with some refurbishing

rooftop pool and jacuzzi. always very peaceful.

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

first part of the holidays we book hotel, just because it said that they do kids club what our daughter always

location was perfect, if you are adults with no kids the privlage service is a must

breakfast and evening meal was always cooked well with many choices with fish, chicken and meat on

no kids entertainment or kids

no kids entertainment or kids

personally i love the cold pool as it is excellent for swimming

location is very convenient and parking was very accessible

the pool area was excellent with plenty of comfortable seating

wifi is not free

breakfast was extraordinary both in selection and quality

room was great, breakfast and the chefs were excellent

no food available after 9pm. no room service after 9pm.

bed v hard not gym is getting tired

the pool was heated and the view was amazing

room and bathroom quite small compared to other places at this price. spa not very large either.

everything was amazing the breakfast, the room, the view and the staff

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

kids club was excellent

there is also an area reserved for kids

bar area was also a bit disappointing

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

stayed on my own for two nights, breakfast and dinner were lovely

the smell from the laundry cloths dryer on my balcony in room 1115.

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

the wifi

we went on an all inclusive basis. the snack bar at the pool charged

great evening entertainment for adults as well as kids

the price of the laundry was every expense after the price we paid for a upgraded room

the gym is too small.

there is also a very nice activity pool with slides for kids and adults + wave pool

the spa facilities were on point as were the staff in that area

while also having spa, rooftop bar and pool area for adults

wifi works ok

underground parking super important when you come to visit during the summer hot days

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

we used room service twice and we were disappointed with the food we were served

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

room service menu is vague and gives no details what the dishes are

the car parking area was very rough

pool beds were surprisingly comfy, and spa treatments were

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

great kids club

room service could be more efficient (time awaiting so my daughter informs me)

of restaurants in the hotel (which we didn t try as we didn t really fancy the menus) and a bar with meals

gym was small but adequate

we also enjoyed the spa and tennis court

perfect location,beach , fresh water kids pool, nice breakfast.

really beautiful garden with lakes and all the fauna our daughter as well as the other kids loved feeding

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

in was quick & welcoming, with a drink provided, golf cart transfers to our villa plus a complimentary mini

over priced for what you get, poor wifi, over priced mini bar this should be included in room price for price

restaurants are very nice with view to the sunset, to the pool

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

beautiful gym overlooking the ocean

service, room, breakfast, buffet, pool area, staff, the bed... everything

the bread in breakfast was not fresh and crunchy.

gym needed updating and better equipping with water and towels

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

only thing is that, as you are paying the drinks (not cheap), it would be great if at the pool bar they give

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

wish there would be better and wider choice of sparkling wines in bar menu, especially for new year s eve

the hotel is quiet as it is adults only which suited us

a tv in bar to watch football.. supply water with dinner

few english speaking staff. school dinner food. uncomfortable bed. no kids club

also all cleaning and pool staff really

the gym was very small and poorly equipped. no entertainment like ping-pong, petanque or smth.

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

gym was nice and cool with good variety of equipment

was delicious and served in a beautiful location around the pool

the pool areas for those looking to relax - would be preferable to separate pools for adults & kids entirely

dog was welcome near the swimming pool and midget golf

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

were on the second floor above the gym which when used early in the morning vibrated through our room the balcony

indoor pool needs a little clean. mini bar empty.

a fine complete breakfast and nice staff

it also have a spa which unfortunately we did not have time to enjoy

nice spa pool

nice spa pool

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

breakfast and particularly justyna who makes such a great greeting every morning that creates

although i could get room service

we also preferred the kitchenette and laundry facility provided in the room

were told room service is 24 hrs and the day of check in we din get any room service at 12 in the morning

i prefered rooftop pool, my wife liked the one near restaurant

speedy wifi

the spa was exceptional as were the treatments

more room service room options would be nice

having your own terrace and pool was the best part and totally worth the cost

room service was very nice and had really good food with good selections

stunning and an amazing size, comfiest bed and pillows and the private terrace with the private pool into the

the patio was private from our neighbours (although open to the golf course) and had lots of different seating

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

magnificent view from the balcony. helpful staff. restaurant serves great breakfast and dinner

as a single traveller sometimes overlooked by the pool bar staff over families.

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

breakfast, staff, facilities & inclusions were amazing.

breakfast was very fresh and delicious

well equipped kitchen, beautiful exotic gardens

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

we'd like warmer big pool and we'd need a desk for warking

parking can be a challenge as in centre of village and so not much close by

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

close to centre and plenty of 'on street' parking close by

breakfast was very good with plenty to choose from

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only thing is there s no spa specifically in the hotel.

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

only beer available after 11 o'clock in the snack bar at the square

the wifi was temperamental

i have also used the express laundry service which was done in less than a day and result was good

excellent room service and kind and hospitable staff

the spa treatments were top notch

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

kids everywhere

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

our younger child loved the mini golf

the gym was well-equipped, and while the spa was a little on the pricey side, it was still a lovely

wifi very poor in all areas of hotel in general

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

another disadvantage - there is no wifi in the room

that maybe is annoying,is that while the singers are on stage,during the night entertainment, kids have to be

we loved the surroundings of the pool area

laundry on site

the room service was great and friendly

small, very clean apartments with a lovely pool and very nice staff

the communication at the front desk wasnt always ideal and the kitchen staff didnt always catch the wishes

the christmas dinner was not kids and vegetarian friendly

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

breakfast buffet was probably the best meal

kids loved it and so did we, we will be

loved the adult only pool area

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

beautiful hotel with a nice garden and a large parking

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

there was reserved parking available right out front

good parking

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

there was a seating area at the reception, but not really a bar where you could have some drinks during the

the large parking behind the churches is also ok by day

the hotel has an enjoyable spa and a great restaurant

lovely garden by a small pool

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

was perfect, the room size, the staff, the facilities, the pool, the location, everything

the hotel offered a lot of activities for adults, i did not get the name of all, but jose aqua gym is definitely

we were able to pick up wifi throughout the resort and the quality was good enough for us to have video calls

someone (not me) had charged room service to the room so i had to dispute that (my dispute was accepted)

fantastic pool area, lovely ambiance in restaurant, generous service, amazing cocktails

the breakfast has plenty of different choices and always very tasy

mention anything it would be i hope they get round to putting air conditioning and water into the gym, and

breakfast and location were excellent

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

breakfast choices were very good, and the cold and hot drinks were of a high quality

spa and pool facility is incredible

no bar bit cold in the evening at this time of year (dec)

also didn't no where to get a drink from without ordering room service or been in the dinning area

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

wifi worked well

also didn't know that parking would be difficult

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

wifi signal did not reach to our room (but did work in other rooms).

wifi is good and the add on breakfast is excellent value

kitchen with appliances was available for guests

large and comfortable common room and kitchen

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

wifi could be stronger, connection is not the best, especially on the upper floors.

near the airport and very clean. kitchen available for use.

the breakfast was sufficient but nothing special

wifi didn t work in our room. the room was very basic.

the wifi was bad in the room

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

all the staff were lovely, breakfast excellent

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

s not the hotels fault but the amount of flies in the pool areas is incredible annoying

rich breakfast

setting, pools, restaurants , gym

lots to do in the hotel, kids love the pool and play area

the breakfast was sooooo great, so many different things

relaxing dj outside was so nice great beds out near the pool so comfortable

(free private parking

pool too cold to go in but this is minor

- there was a kids birthday party at the pool, but they were no guests at the hotel

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

direct access into sea, amazing sun rise views having breakfast on balcony

nice room. great breakfast! on the sea.

the views the location the food the sea not many kids

breakfast was good, varied and enjoyable