minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

pools were always a nice temperature, the kids pool was really warm

gym, swim, food, late check out and room service all so

wifi fast

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

free parking underground was provided along with breakfast

our suite is spacious and equipped with everything necessary for family holidays with kids

great kids club

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out

the solos adultos pool kid free tranquility ud83dude0a

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

the place was great so good for kids

bar drinks prices are pretty high, especially shorts (like g&t) cos it's a 5* hotel

we also enjoyed the spa and tennis court

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely

have been better if there was bar service at the pool, rather than have to queue at the

the smell from the laundry cloths dryer on my balcony in room 1115.

naturist pool, no spa included in room price

perhaps the gym could have had better equipment, such as a squat rack and a better bench for bench pressing

it is a little expensive so could afford to bring kids for 2 weeks

improve gym - outdated and some of equipment is dangerous

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

the activities were varied for kids and adults

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and

bad room service, coffee pads were not replaced (it looks like they really want to charge you for any

the price of the laundry was every expense after the price we paid for a upgraded room

plenty of activities for kids of all age

also no problem with late check out

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

excellent accommodation for a sola traveler, adults only will visit again

gm was brilliant during our meeting 24 hours later, as we were still sick, she organised for a room service of

also, using wifi can be complicated if you use more than 2 devices per room since you have to log out on one

demographic was particularly older maybe inevitable in an adults only hotel in november

spa experience when checking in for our treatments was not user friendly.

garden,clean,big rooms,food,stuff,pool,everything perfect,adults only

the lunch snack bar section has nice, fast and affordable food

you can leave the rented car in the parking of the hotel for free

reception, room service, service in every single restaurant the hospitality was 10 out of 10

with loads of options to choose from; friendly breakfast hours (7-11) - various pools and mini golf on the site

the kids really

beautiful hotel with 2 pools and kids area with a baby pool

for kids perfect

service, food , room, swimming pool , bar , music, everything was perfect

breakfast was wonderful

few english speaking staff. school dinner food. uncomfortable bed. no kids club

not with smaller kids, though

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels

dinner by reservation and with a dress code is annoying (so we just went to eat out or ordered a room service

may be a section of water with a sail for shade for the kids

great facilites and activities for the kids

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

the wifi didn't work in our room, my wife said the massage at the onsite spa was

for a holiday with kids

said on my booking breakfast was 10 euros but told when we got there it was 20?

we were very near the pool, the staff and the facilities excellent

no wifi or english channel in apartment.

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

great entertainment for kids

were on the second floor above the gym which when used early in the morning vibrated through our room the balcony

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

fantastic, a select few around the pool, no noisy music or building works or children

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

bed v hard not gym is getting tired

the pool was heated and the view was amazing

everyone understands some restrictions but to not be able to play catch with your kids, come on, that's the

parking in safe underground private

staff, excellent food, well taken care of, room cleaned several times daily, free underground parking (very

gym and swimming pool are great

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

loved the roof top pool, which had a great view

the best thing about the hotel is the adult environment especially the pool area

always a free pair of sunbeds by the pool

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so

the spa was absolutely

laundry service

location roof terrace bar bedroom suite restaurant

the gym facilities were being updated, it would have been courtesy to be notified.

- there s a small gym with a variety of strength and cardio machines which we enjoyed

all 3 pools areas had sufficient number of sun beds and kids pool was great fun for our son

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

well equipped spacious kitchen and dining area

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we also preferred the kitchenette and laundry facility provided in the room

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the

gym and all the various classes were top quality

were some renovations (painting works) in the area of adults only rooms as well as close to the area of

other half would have liked the ice cream bar open earlier, but that is literally the only complaint this place

place, everything is beautiful and luxurious, from the parking to the private villas and public pools

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

the hotel is close to 2 golf courses and transport service would be highly appreciated

we ordered all of meals to our room to eat by the pool and enjoyed the breakfast outside in the main restaurant

the patio was private from our neighbours (although open to the golf course) and had lots of different seating

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

new quality bar beautiful rooms beautiful facilities 5 star

stunning 3 bed 3 bath with private pool

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

we'd like warmer big pool and we'd need a desk for warking

the kitchen in the villa was well stocked with all you need

gym is small and not much equipment

food, drinks, pool, rooms, staff all excellent.

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

same music over and over again for kids night programme and pool ambience

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

adults only room good with bluetooth speaker included in the room along with full mini fridge and

staff in restaurants & bar provided excellent service &

spacious apartment looking over the pool and sea

the only thing we are really satisfied was the wifi in our room.

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new

no indoor entertainment for kids like games room/arcade

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

wifi connection was very fast (able to video call / stream netflix and spotify)

gym - underequipped and had some very old equipment

it s hard to come up with anything, but if being picky, a better children s pool area with a slide or

had a gym if required and there was entertaiment every

room service closed so you couldn t get water at night and the staff didn t understand so we

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

beautiful pool area and an outdoor gym with super views plus great breakfast

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people

the facilities were very clean and the pool was a nice temperature and very enjoyable

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room

was slightly ugly, wifi was really bad, bathroom was uncomfortable, staff was impersonal, the hotel was too big

the pool was great

they have great pools and baby pool with slides

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

breakfast lunch and dinner was nice, multiple pools to choose from, 5 out of the 7 nights i stayed

location, gym, pools, buffet restaurant

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

my request for an iron was declined and i was told to use the laundry service

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

hotel with great facilities, perfect for young people as there wasn t a massive emphasis on kids (which i

one back and upgrade my room staff very helpful and spa was

no iron but hotel provided a laundry service at an extortionate price

kid's disco funny and makes kids smiling

be nice to have the spa open a bit later in the evenings

the spa was too expensive and i did not know prior too booking the facility

anamacion team were brilliant with lots going on for both kids and adults

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

bar stools at the bar would also be a plus

the bar staff at the pool were also excellent

wifi was not very strong and sometimes wouldn't connect to devices or wouldnt work unless i

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

wifi was slow so you need to pay extra for premium wifi

the a la carte meal in casa bonita pool bar and grill was absolutely superb

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

biggest complaint, terrible wifi

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs

the kids are very well minded in this hotel

good wifi

cleaned every day great food good wifi great game competitions (water polo,mini golf, ping pong) gym

day our room service was skipped, but we could have used a change of two of the towels

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

staff friendly and wifi very

i have also used the express laundry service which was done in less than a day and result was good

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

no room service in between, so if you are not hungry during the lunch and dinner hours - there is no

thought it was an interesting detail that the gym is open 24hrs

the room service menu and food could be improved

the room on the 7th floor above the laundry was very noisy 24 hours a day.

brilliant especially jarvi he’s been there for years and it’s one of the reasons i take my 3 kids thanks

breakfast . friendly staff . room cleaned everyday.

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

breakfast wasn t the best but understandable for the amount they cater for

laundry, pool, spa, very basic gym, 24 hour reception, etc

of the golf course, breakfast was really good, staff very friendly and helpful, maid service

entertainment more in summer season and kids love the pools

gym was ok a few pieces of equipment and clean

kids pool not heated , therefore kids up to 5 had to use big pool

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

the air con works perfectly and the kitchen is well equipped to make light meals and lunches

wifi fatal, muy lenta o nula

was fantastic and room service staff along with food service and entertainer were superb

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

gym bike had a strap missing on the pedal .. small details but big if you cycle!

wifi and tv stopped working twice in my diamond suite.

pool scene the vibe

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

room service took about 45 minutes

so it feels safe to let kids run around the pools or the restaurant without worrying about outsiders

the gym and all the facilities undercover parking available so you don t have to hunt for some free

public laundry 5 minutes walk

the gym very poor

hotel with great roof top bar and infinity pools with the spa treatment centre

breakfast, dinner - lovely different meat every night

very disabled friendly with reserved day beds and sunbeds right next to the pool

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

gym was not to good.

kids disco was too late. the chips at the pool bar were always underdone.

the spa was wonderful

the hotel has activities for the kids and adults

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

the hotel gym

first part of the holidays we book hotel, just because it said that they do kids club what our daughter always

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

a small rooftop bar would be great during the day for those relaxing at the pool.

the room service came in while i slept but i assume thats not their fold.

could do with a decent bar not as i'm an alcoholic but sometimes you don't want to go far

it was my first time in an adults only hotel and found it so quiet and peaceful

too few laundry machines for the size of the

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

i can see why families come here as it offers a lot of entertainment for kids and for adults

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

poor wifi

a laundry room for guests to use would be a

lovely pool and great variety at breakfast

would have liked a gym but i did use the gym at the spring bitacora over the road.

the spa and the cocktails at the pool bar

noise, room service

lack of entertainment by pool.

i wish there was free wifi throughout the property

prices at the pool bar a bit too high

prices at the pool bar a bit too high

the gym only opens at 9 am. it would be good if it opened a little earlier.

the piano bar staff wasn't that pleasant

this means there are not a lot of people at the pool, which is very relaxing

breakfast was not very hot

we specially enjoyed the spa and the billiards room

prices at the spa felt a touch heavy

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels

kitchen should be equipped with washing up liquid and sponge

the kids day time and evening entertainment was great

kitchen was, lacking some basic utensils (dish detergent, sponge...).

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

mini golf, playground, and many games for kids

pool was heated

terrace with private sunbeds ❤️ and the animators in the kids club

pool bar staff are friendly and a good laugh.

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

great breakfast options with piano playing in the background

you also have access to the other hotel in this chain where there is a kids club and evening entertainment

loved the piano playing at breakfast time

cheap room service was very convenient, and all the staff were friendly and

were a little surprised to have to pay extra for the gym

room service in fact everything

amazing pool and locations extra large beds overall lovely

the private parking is welcome and we always managed to find a parking place

excellent location, clean, beautiful hotel and pool, kids club a must, delicious food.

loved everything about sir anthony, the location is perfect, the pool was great with many loungers and everything

terrace pool did not have heated water but this was not a major concern.

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

the beachfront location room was fabulous. terrace with private pool and lovely breakfast

hotel with garden pool area

wifi was patchy sometimes, tv channels are all in german except sky news

unlike some places the wifi worked perfectly well for our whole stay

the time the pool closed & there was no bar.

breakfast ok location great

the small spa area/jacuzzi didn't appear to be open

staff very well organising entertainment for kids-my son loves nadia and alberto

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

) loud crazy kids in the +18 pool area

are clean, miniclub was very nice for kids, with nice staff and interesting activities

the roof top pool has gone!

the laundry room was adjacent to toilets

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

the shop gym & kids play area was all closed but there are plenty around outside so don't worry too much as

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

parking is not big but there always was a place (guess because most of the guests arrived without a

the pool area is spotless, sunbeds comfy and the music soundtrack they played in the background was not

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

fact that was adults only had great appeal and the hotel had been recommended by family

nice hotel with all facilities and adults only

beautiful location, really peaceful. the pools and gym facilities are excellent.

breakfast and dinner were exceptional, the staff was really friendly and helpful

loud music for pool aerobics one hour everyday. but that's being very picky.

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

it also have a spa which unfortunately we did not have time to enjoy

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

very nice outdoor pool

the ambience, pool facilities, food and friendly staff.

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

items in your room like mini fridge and shampoo not restocked so you keep having to call room service

rich breakfast

excellent breakfast buffet, kids club and spa. beautiful pools.

when i called to have our room service tray picked up after we were done with it, no one arrived

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

nothing really. swimming pool would be a nice touch.

there was reserved parking available right out front

plenty free parking right outside

wifi in the room is very bad

atmosphere, helpful staff, star gazing event, spa, parking was easy,

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

spa could open a little later

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

is only street parking, but it was never a problem to find a close spot

restaurant and bar facilities restrictive.

wifi was only available in reception, would be nice to have in the rooms

comfortable and the outside garden area was very well kept and good for relaxation next to the pool

parking is a bit difficult as it is public parking bays

no parking - but there was street parking.

the owner went out of his way to create a parking space for our motorcycles close to the hotel

the dinner was good and breakfast big and delicious

easy to get a parking spot at the street

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

also didn't know that parking would be difficult

parking place is located nearby

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

wifi?

laundry on site

the communication at the front desk wasnt always ideal and the kitchen staff didnt always catch the wishes

the pool was heated to 27 degrees

with a great range of amenities and we loved all that we could make use of a fully kitted out kitchen

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

we submitted 4 requests for laundry and none were completed 3

great breakfast selection

lovely hotel great for the kids. really good entertainment and a great variety of food.

e of the most stunning pools i have seen), bedrooms were spacious and well decorated and kids entertainment and

the pool is awesome

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the wifi in the room wasn't working

i particularly like the setting the area is quite there is a little coffee bar and a restaurant called el

the spa treatments are also incredible and cynthia was amazing

gym was disappointing with a couple of broken machines, missing weights & no water machine

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

very beautiful interior and exterior, amazing and various breakfast

design, despite the hotel been full it never felt busy, lots of space and always room round a pool and the staff

the wifi was too slow and poor. it was too silent ( there were no music next to the pool )

) bar staff at the pool were fantastic and very accommodating, made great drinks too

) bar shut down the two tv screens

i was told the pool was heated but it didn't feel like that to me.

great on site gym good location place looks great

proximity to the airport great pool for the children lovely friendly staff high quality food and drink spacious

spa bath is nice

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

wifi connection poor

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

large and comfortable common room and kitchen