was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

great outside pool area, lovely balcony over looking the pool

of the staff at the pool bar were not particularly friendly

spacious quiet great breakfast helpful staff

main bar and every night between 6pm to 8pm a pianist was dominating the place

food, plants (inside and around the hotel), spa and location.

amazing hotel gym - good cardio and weights

loud music for pool aerobics one hour everyday. but that's being very picky.

amazing food. beautiful pool area .

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

the laundry room was adjacent to toilets

large supermarkets within a 5 mins walk & the beach is within 10 mins where you will find lots of bars & resturants

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

had parking, was by the sea and had a small gym

adults only

location was perfect and if you like crazy golf then it s right outside the back of hotel

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a

we had massages in the spa and that were great and the pool bar was also quite nice

breakfast ok location great

great breakfast, super helpful staff, good location.

wifi was patchy sometimes, tv channels are all in german except sky news

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

unlike some places the wifi worked perfectly well for our whole stay

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

didn t realise until the last day that there was icecream at the taste bar (i saw it pop up on the screen as

the kids pool area is especially great for families visiting with kids

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

understaffed timings of gym facility lack of friendliness of some staff

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

first, the spa is extremely small

having a direct access to the golf facilities was amazing

breakfast was not very hot

room lovely .... breakfast so so good...... pool excellent...

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

heated pool

bad connection with wifi

special thanks for the awesome pool and outstanding breakfast & dinner

laundry, pool, spa, very basic gym, 24 hour reception, etc

beautiful spacious room and great value for money with a lovely view of the golf course.

entertainment was good, leo was amazing always making sure the kids were having fun and encouraging all of the

fantastic place to stay great breakfast and dinner buffet very large and comfortable room friendly and helpful

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

inexpensive wifi-12 euros for the week

8 a day for wifi is overly expensive

wifi in the room is not free and needs to be

staff, the rooftop pool and facilities, the quality of the room and the bathroom

the pool was nice, the sport activity they were conducting was funny as well

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

entertainment was non existent, we had 2 under 12’s and there was at least 5 kids consitantly and was told it

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

the lack of variety of bread at breakfast

nothing, apart from room service food was below expectations

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

the beachfront location room was fabulous. terrace with private pool and lovely breakfast

amazing pool and locations extra large beds overall lovely

great staff, food, rooms, location & pool

it has a massive swimming pool and very good spa facilities

great service throughout hotel from reception desk and room service to restaurants and bars.

great facilities, especially the hairdressers and gym,

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

spa pool jets excellent for joints

great location! staff were all so friendly and kids club was great! definitely will book again!

a huge advantage was free designated parking area in the hotel grounds

location, comfortable beds , cleanliness, room service, brilliant breakfasts staff , especially the help we

public laundry 5 minutes walk

wifi not great often wouldn t work as we are eu residents and could use data roaming without

adults only, ideal for couples wanting a quieter hotel

the spa on the last floor is also good value for money, considering the alternative is to have a

great food both in the pool and dining restaurant

a laundry room for guests to use would be a

breakfast was excellent great choices, location was very convenient to all

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

also the gym has all you need to make your stay that little bit more active and burn all the calories you

the spa and the cocktails at the pool bar

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

there was plenty to do through the day for adults and kids alike, yoga,pilates, archery,fashion show, pool

very nice helpful staff, service, breakfast

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate

the room on the 7th floor above the laundry was very noisy 24 hours a day.

great swimming pool

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

wifi was great, even reached the pool

water to expensive at the bar !

no iron but hotel provided a laundry service at an extortionate price

was very clean and the all inclusive was great pool area great and so where the staff definitely be back here

rooms clean, hotel facilities excellent, great location and lots of choice for breakfast, lunch and dinner

great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you

gym was a little bit old and not very well mantained

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

amazon hotel. brilliant for families with kids. very central, will 100% be back

the kitchen of the bungalow was very old and broken. the food is more

self & 13 family members stayed here for 10days and we had a ball…very clean and loads for kids to do…staff

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

big shoutout to teo from the bar (restaurant)

gym wasn t so good

staff behind snack bar really

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

the kids activities is fantastic

food was very poor and so was the wifi .

also there are only few activities for little children, the kids pool is pretty basic

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

plenty going on around pool area both during the day and in the evening

the choice of food at the buffets was good. the pool area was fantastic. the area was perfect.

renovated the pool area which was not listed at booking

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children

breakfast especially the fresh omelette counter is a work of art

the breakfast and pool area are superb.

my request for an iron was declined and i was told to use the laundry service

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

food wasn't very tasty to me, but not bad (my kids thought they were very tasty)

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

the place is the staff who can t do enough for you especially the guys and girls at the pool bar me and my

the staff was amazing - the chefs, the waiters, cleaners, reception, cafeteria and bar staff, everyone was

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

my fussy kids always found something they liked to eat

gym

entertainment for kids and adults in the evening was

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

staff was very friendly and it was very clean i defently will come back in summer with my kids.

food was good, pool area great

great for kids and spoil with some music for a change !

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

everything - location, stuff is friendly, excellent breakfast

excellent wifi, meant we could always be on contact with her withing the resort

could have another bar open in the evening.

free wifi slow, a little bit difficult for guests with babies, stairs everywhere, few elevators.

wifi was a bit slow (i wouldn't want to have tried to work)

kids club staff were outstanding & the hotel was exceptionally clean

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a

kids activities are so good and stuff is really helpful.

no wifi free unless sat at

hotel is amazing for families with kids

food. cleanliness. adults only package is a waste of money.

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

it varied and a wide selection of tasty food available excellent for children staff very pleasant wifi was much

the wifi was very poor and not available in the rooms.

, but overcharged me originally booked for two adults cost 1571

laundry service

gym was very small

not many good sports channels either -if you are wanting to use the gym here, note that you have to reserve a

staff are lovely very kind and helpful, everything is very clean pools are lovely the kids club is secure my

kids club and animators are the best

we had a late flight and can't book a late check out as room was booked for other guests but staff has

the gym it will be nice if there was some floor / yoga mat

length of time to sit and enjoy the meal (3 hours for each sitting), and in between the poolside bar provided

also we tried the room service (thru the webapp available on the premises) and it was top notch

beautiful and spacious hotel, very relaxing and adults only.

plenty of children friendly activities and well organsised kids mini disco

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

i had a kitchen, bathroom, huge bedroom, dining area, living area and balcony big enough for 4 people

great pool area, bar access

facilities and very good buffet breakfast

parking is available, however the parking lot is dark and dingy

excellent buffet breakfast

had asked the hotel before arriving if there was parking and was told yes, its free of charge and there is no

the sauna and gym facilities are very old

breakfast was extraordinary and i was like 7* hotel

bed v hard not gym is getting tired

the pool was heated and the view was amazing

room and bathroom quite small compared to other places at this price. spa not very large either.

everything was amazing the breakfast, the room, the view and the staff

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

kids club was excellent

there is also an area reserved for kids

bar area was also a bit disappointing

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

stayed on my own for two nights, breakfast and dinner were lovely

the smell from the laundry cloths dryer on my balcony in room 1115.

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

the wifi

we went on an all inclusive basis. the snack bar at the pool charged

great evening entertainment for adults as well as kids

the price of the laundry was every expense after the price we paid for a upgraded room

the gym is too small.

there is also a very nice activity pool with slides for kids and adults + wave pool

the spa facilities were on point as were the staff in that area

while also having spa, rooftop bar and pool area for adults

wifi works ok

underground parking super important when you come to visit during the summer hot days

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

we used room service twice and we were disappointed with the food we were served

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

room service menu is vague and gives no details what the dishes are

the car parking area was very rough

pool beds were surprisingly comfy, and spa treatments were

super interactive with the kids

what made our stay exceptional was gemma the kids club caregiver

pools only one heated the rest were freezing , quality of food room service and restaurants very poor mcdonald

perfect location,beach , fresh water kids pool, nice breakfast.

attentive and friendly staff , hotel restaurants and bar facilities

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

room service food was ok but would have expected slightly better quality for the prices and to

the gym/health club across the road which is part of the complex was brilliant, there are kids classes

breakfast and a wonderful first impression thanks to the view from the room

i liked adults only factor

the bread in breakfast was not fresh and crunchy.

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night

the gym ball needs pumping up

small gym

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin

room service and responsiveness in general is legendary

breakfast & dinner you are spoilt for choice

over priced for what you get, poor wifi, over priced mini bar this should be included in room price for price

laundry on site

well equipped gym

the gym was so well equipped and clean

the cleaning team provided high standard room service and were extremely professional

clean with a top class restaurant and a good sized pool and kitchen facilities in your own apartment whilst

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

would have liked better wi fi- our phones kept losing wifi also shampoo and body lotion and bigger towels the

the hotel is quiet as it is adults only which suited us

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

wifi worked ok, even at the pool

it was even better eating breakfast on the balcony overlooking the pools and the sea

gym weight equipment needs to be updated.

breakfast was wonderful

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path

a little more for kids to do maybe would be good

in the spa people using sauna etc naked

hotel staff and spa exceeded our expectations

i did enjoy the gym whose unique layout combines indoor and outdoor spaces; it offers a reasonable selection

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

lovely garden and pool area

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the wifi in the room wasn't working

kids loved it and so did we, we will be

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

the kids disco at night was quite loud but we couldn't hear it from our room.

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

wifi in the room, very weak signal, also on outside balcony (4th floor)

used the gym daily

breakfast was ok but can be improved. air conditioning system needs to be renewed.

room was comfortable, spa was relaxing and breakfast was lovely

and outdoor swimming pool, charm of old building well renovated

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

the bar closed at 11 and there was no where available afterwards to have something to drink

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

sometimes it takes awhile to reach room service and menu is a bit limited.

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

the dinner was good and breakfast big and delicious

food was also very good - our deal included evening meal and breakfast

easy to get a parking spot at the street

breakfast was very good with plenty to choose from

we also preferred the kitchenette and laundry facility provided in the room

staff were attentive and the 24hour room service was great, building is very 'instagrammable' and has everything

biggest pro is the gastronomy, from the room service to the rooftop cocktails to el rincon, san ho, il boccacino

i highly recommend to visit spa and to get deep tissue massage from carmin

the adults only rooftop pool was fantastic both during the day and the bar for sunset drinks

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

a full programme of activities for kids and adults

is my second time at barcelo tenerife and i am looking forward for my third

i really enjoyed the aqua gym with amazing lady called phonie(i hope that s the right spelling)

all was good, very good food, friendly staff and nice pools and good gym !

had half-board at the royal level and both the breakfast and dinner were outstanding

in the royal breakfast/ buffet

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

niggles, breakfast buffet was alway luke warm, no toiletries next to the bath, had to squirt out shower room

i was told the pool was heated but it didn't feel like that to me.

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

not a huge thing but it would be great to have more local food options at the restaurants / room service - the

room service was very nice and had really good food with good selections

gym has everything you need to

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

on site bar and restaurant all fabulous and the staff couldn t have been nicer

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

we used the small gym a couple of times it was a bit limited but fine

we arrived in the afternoon and had a challenge in figuring out where the parking was (it's underground and on

spacious villa the monday evening dinner at the pool with live music was great location on the golf - 2 minutes

breakfast was very good

main restaurant food wasn t nice. room service was terrible.

large and comfortable common room and kitchen

wifi could be stronger, connection is not the best, especially on the upper floors.

there is a kitchen with everything what you need

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and

wifi connection poor

at the pool bar wasn t good when mary wasn t there

heated pool, great for kids

kids club and swimming pool

d suggest to not allow vaping on the pool and solarium areas like the smokers have a place where they can

the a la carte meal in casa bonita pool bar and grill was absolutely superb

i have also used the express laundry service which was done in less than a day and result was good

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the

great activities for the kids, lovely pools (many to choose from)

breakfast and dinner was excellent with a wide variety of food for every preference

no wine glasses or cava glasses in the swim up room when rang for room service at 21:40 we were explained there

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the

amazing pools to choose from

all the kids running around

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

room service was suggested

each day brought a new selection of delicious options at breakfast and dinner, showcasing a wide range of

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

restaurant and bar facilities restrictive.

there was a small outdoor pool which was nice but would have been lovely if it was warmer (to sit and look at

make sure you book the spa ahead

the garden with the pool was very agreable

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

wifi was sometimes unreliable.

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

restaurant and bar weren't working so we had to search for other options in the village

the pool was out of order - i was very disappointed on this

the gym was impressive

spa could open a little later

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

wifi stability/signal needs to be improved.

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable

location very good, quite location, parking close by...

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

com platform - parking is on the same street in designated places, or just around the corner

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

free street parking nearby

the breakfast was sufficient but nothing special

wifi didn t work in our room. the room was very basic.

the wifi was bad in the room

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

all the staff were lovely, breakfast excellent

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

has small parking space, take rental car anyway parking is manageable outside on street

location and great restaurant above the pool at hitos with fabulous views

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

bar always closes at 9

a variety of food for breakfast for all tastes and dietary recommendations

the bar service on the deck was excellent and the view was lovely

great breakfast too with beautiful views

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi exceptional (>75mb/s)

wifi was patchy needs updating

poor wifi

actually there's really nothing to complain about.. maybe wifi: works only on 1st and 2nd floor.