the view. the swimming pool was perfect to rest after a long hike. the mood.

the breakfast was poor. there were ants in the room and a 'old furniture' smell in the room.

wifi worked only on the common area (which was cozy)

terrace view, parking lot, garden, traditional facade, atmosphere, silent, big rooms, big terrace, excellent

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

pool was not actually with warmed water, as advertised on booking

the parking is free.

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

there is a good pool, that is fun for kids

it has a giant balcony and my kids has a lot of fun to play on

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

were excited to check out the gym since the rest of the hotel was so lovely

we played mini golf most days and the swimming pools were well kept

we could relax in the pool area, there were nice gardens, a minigolf, a gym and other facilities

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

for adults food selection was fine, fresh veg, chicken, pork every day

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

gym does not open on weekends and during the week opens at 8am

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

unfortunately wi-fi only in 'wifi zone' where also was very low

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

overpriced wifi

biggest problem was the wifi, there is wifi but not very stable, it was not available in the room, but on the

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

sauna not working and a spa area would have enhanced the hotel

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

location, ample parking

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at

parking was easy

we enjoyed the pool and the view from there as well

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

spa is broken

amazing pool and hotel buffet food

staff. facilities. activities for the kids.

the laundry service left our clothes dirtker then they were before with and unpleasant smell

self service laundry was a

i also seen a laundry service advertised although we didn't use it

there is no 24 7 room service or a bar to eat something in late night

very attractive pool area

aimed at the german & french market if there was entertainment we were not told about it and the bar area was

-very good breakfast and dinner, well done to the kitchen chefs

the rooms was nice and spacious and the breakfast was really good great variety of food

buffet breakfast, excellent choice

wifi didn't work in my room.

you would have to send it to laundry to pay for it

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

rooms, pool, restaurant, bar all excellent

the pool is wonderful, clean and has beautiful view

there is also a swimming pool overlooking the atlantic ocean

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

place was great, lots of places to chill, a pool table, a swimming pool and even a gym

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

are many nice rooftop lounge areas and a pool

very comfortable gym, pool - variety of roof terraces.. breakfast

pool area and gardens

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

the outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park

excellent food, and a huge choice at breakfast and dinner

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

of the dining not managed well esp breakfast was a shambles

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

good buffet breakfast

pool area with mountains views is spectacular

breakfast was very good with plenty of choice

basic but all you need central to everything- kitchenette was great and loved the roof top pool

great room with balcony. equipped kitchen, with fridge and freezer. hard bed, but may suit some.

wifi on the island

kitchen!!

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

self service laundry is also paid

view, spacious bathroom, clean, swimming pool, dachterasse, quiet, supermarkets nearby, bus

wifi was beyond useless

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

service in restaurant and bar excellent

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

size of the beds and choice at breakfast

location is excellent, breakfast room is lovely and staff are really helpful

outside bar staff very slow. wifi iffy at times.

the only minus is the wifi, only in the lobby, the rest was great

room service was during siesta time

breakfast exceeded our expectations, really good selection

bed was incredibly old and uncomfortable bathroom old and unpleasant noise from the kitchen from 5

wiew from the pool and rooftop terraces,perfect location and stylish old building and

chamber maid, bar staff and waiters all outstanding

spa & jacuzzi at no extra cost

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

the wifi didn t really work well

- little bit noisy from kitchen and other rooms - wifi was not very stable

breakfast: exceptional, started with a smoothie

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

parking is very convenient

laundry too expensive

location, cleanliness, rooftop bar and pool, it was private and very quiet

comfy beds but see below for more info re changes needed to make it feel like an actual luxury, adults only

windows into very very small technical yard with grease smell, nose small talks of workers at the kitchen early

hotel wifi, just city free wifi

large room with good equipped kitchen and bathroom

the adults only concept is great

great swimming pool

pool

adults only, location, staff very helpful particularly reception

champagne in room which bar staff kindly allowed

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

is not a place for kids to play, just for small one, like 2 years old

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

there are snacks around the pool too in the day

however, they put up signs everywhere trying to charge extra for services (better wi-fi, safe, pool towels,

lounge bar area is quite dated and dark

the bar was excellent and the choice of wine really out of the

i can't name them all but marcos, barbara and tulia were among your staff

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

noise from bar below was unexpected but stopped at 11pm so bearable

comfy bed. lovely view. lovely pool

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

com that this hotel is pet friendly

pleasant, wonderful building with a great breakfast

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

the coffee at breakfast, but the rest of the meal was very good.

breakfast was varied and very tasty

wifi sketchy. two single beds rather than double

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

kids club was not operating at the time we stayed (october 22). we were told it is not the

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we

any animation for the kids

room service was exzellent as well

also no laundry service

slow wifi

wifi tripped out on the final day but remained accessible in the foyer.

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel

who likes massages, i can recommend the aroma spa nearby

breakfast buffet and restaurant with a view at the sea

you want to workout in gym then here it is one room only with few things in it

the location, breakfast and staff were all brilliant. a lovely stay.

wifi connection was bad in room but it was quite good in every other place.

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

10+ - very comfortable beds - very very clean (except children zone) - nice heated pool - small gym

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was good and varied.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

laundry service very reasonably priced

no wifi in rooms. no designated bar area to have drinks before dinner.

the swimming pool, with its stunning view, was a highlight of our stay

wifi only available in lounge

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

also didn't no where to get a drink from without ordering room service or been in the dinning area

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

great place with spa wellness and delicieux restaurant

would have been nice to have more vegan options at breakfast

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

she allowed an early check in for my father's room

also didn't know that parking would be difficult

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi worked well

parking was available free nearby

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

great hotel with great bar & restaurant

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

wifi was sometimes unreliable.

there was reserved parking available right out front

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

enjoyed the relaxing spa facilities

the large parking behind the churches is also ok by day

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

in the garden there is small pool and a little friendly kitty to play with

lots of old drunk people, no room service, bar service very slow

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

pool basic but kids enjoyed

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

the bar service was terrible. no table service and drinks in plastic cups.

there are laundry rooms - cut down on your packing

cleanliness and facilities for kids

spa and gym also a great

the hotel has everything for kids of any age

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy

this included drinks room service spa and so forth

wifi didnt work in our room, but we didnt complain as we had mobile data, but it could be a problem

for the coffee machine at breakfast evening entertainment could be a little better (rock band very

quality food, friendly and caring staff, proper cleaning, swimming pool zone (spacious area, large pools with

the pool area is quite nice (and calm, thanks to being adults only), the buffet selection is delicious and

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

staff, kids animation, pool, atmosphere

the breakfast is a highlight such an incredible variety of dishes and a huge selection of fresh

bonus free visit to the spa 5

i went to the aqua gym, and that was ok, but then when i tried to participate in other games like water polo

we submitted 4 requests for laundry and none were completed 3

furthermore we had food at the mexican pool restaurant, the asian restaurant and room service

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

range of foods for breakfast

room service was excellent for eating in the room

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

pool, jacuzzi, restaurant and bar

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

nice spa pool

the spa was also great and showed a wonderful view of the coast

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

there are mosquitos around the pool. it is sometimes very annoying.

room service was great and the place is still very beautiful with the palm trees and the moorish

we really liked the area by the beach, including the bar and

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

staff were excellent, villa was immaculate, great location near golf and la calleta area.

amazing breakfast, lots of choice & items prepared by the chef at request.

everything is far from the hotel, except golf course

small swimming pool, just one restaurant with small menu , small gym and just one daily bar

spacious villa the monday evening dinner at the pool with live music was great location on the golf - 2 minutes

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

rest and relaxation was spoilt by very small children (toddlers) screaming and shouting in the pool

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

the room service charged 3 for ice cubes

nice food great bar facilities and pool areas lovely

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

the a la carte meal in casa bonita pool bar and grill was absolutely superb

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

kids loved the entertainment and claudia & gary were so good getting them involved

and that you can swim in a river from your pool, perfect

the breakfast was delicious with everything you could ever want

valet parking

the wifi was only working inside the villa

the food, be it breakfast, lunch, dinner or room service was first class

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room

gym, food, coctails were excellent

to book in for the gym, early slots were always gone but other than that very enjoyable

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

room service menu not the best

is no direct access to the public ocean walk from the pools don t have a towels at the gym

we loved everything, especially the kids club and their amazing staff.

i have also used the express laundry service which was done in less than a day and result was good

great activities for the kids, lovely pools (many to choose from)

the gyms weights were too light , no machine for chest work out and the spa is not included

the wifi was absolutely terrible and the fitness centre was a joke

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the

we also preferred the kitchenette and laundry facility provided in the room

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and

incredible restaurants. pool and bars were fantastic.

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

we went to the spa and was amazing as well

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

breakfast with justine and her team was extraordinary

service in pool bar restaurant day 1 was bad. got forgotten.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

the gym was really nice too, quiet and partially outside

parking inconvenient

the smell from the laundry cloths dryer on my balcony in room 1115.

signage would help ( crazy golf) has to ask numerous staff for location

drinks are more than double local bar prices but it s a five star so expected

great pool area which was very clean

avoid room service, although the service was prompt, the food was inedible

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

bar food in the restaurant very affordable

also the tennis court and the mini golf course were a bit overworn and might need some updating in the near

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

free underground parking

the kids shallow pool has no access for pushchairs

the pool and breakfast staff, maybe a bit of refresh on room/venue needed for the 5 starts and wifi was a bit

good selections of swimming pools for both kids and adults

poor wifi, unisolated room windows, furniture was little bit old.

they had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to

didn't use the spa or any of the other facilities

very kids friendly