stay the room was comfortable and clean, with access to a laundry which was very convenient

there was a warm indoor pool and there were laundry facilities on-site

coin laundry machine, soap sold at deskfront

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

also wished the pool was working

i believe my room may have been above the laundry room

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

did struggle much with the laundry facilities as i stayed for a week

we used the laundry room, but the washer/dryer were $2

ice, laundry, our room had an empty nice mini fridge i put my drinks in

laundry piled in hall

laundry was 3$ per wash which is too expensive

#2 guest laundry was broken so you had to use the sister motel next door

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

there was a guest laundry

was free last year when i stayed here, and laundry too

unfortunately i didn't get a chance to try the hotels major amenities like the indoor pool, the bar, restaurant

the kids slept through it

bad side was the pool was very small and it did not seem clean

had to handle my own luggage which was not ideal as i have chronic back problems and the lack of room service

are not light blocking - very bright in the morning toddler said it smelled like mommy butt (non-smoking room

was no breakfast in the morning or no more

a little bit more to offer for breakfast

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

wifi connection is either great or non-responsive

accommodations, beds, kichenette, laundry availability

the room was big and comfortable. laundry service in place. very good and rich breakfast.

laundry service is spectacular

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

great to do a load of laundry. the place was clean and quiet.

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

they didn t have any quarters for the laundry.

complimentary shuttle bus and laundry room

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

additionally, there was coin operated laundry, bit no way to get change

laundry for guests per floor! fitness facilities and overall room

no laundry bag aswell

it has a really nice laundry room and business center

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

the wifi also works good

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

the bar such a cool friendly vibe, and the lobby very cool relaxing evening

key cards often don't function properly to access room, pool, gym etc which was irritating

right from the checkin staff to people managing the restaurant, rooms, pool, breakfast everything was great

the pool smelled like too much chlorine inside but my family had a blast

the laundry room is pretty small but it's open 24 hours if you ever need it

laundry room only had one small washer and two dryers

laundry mat was dirty

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

room was next to laundry. vent in bathroom leaked, no one resolved it.

staff was very friendly. location was very neat and tidy. breakfast was good.

the gym open 24 hours we recommend

the delicious warm breakfast provided a lovely start to a long day of flight

at breakfast, the coffee and waffles were good

stay away from the laundry

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

laundry really expensive to do on site

cost of doing one small load of laundry was quie expensive

well equipped hotel (especially the laundry can be helpful

it has a very small pool, great breakfast choice and guest coin laundry

laundry, out of work.

nice room, pool, gym and laundry services.

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

room was next to the laundry room and it was very loud

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

the wifi was not strong and didn t work in certain areas.

i also liked the fitness center with brand new equipment

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

handy for the airport bed comfortable rooms big gym decent

having a bar and restaurant

staff were nice, and i really like that their gym is 24 hours

things needed improvement like the first laundry, refrigerator at least in the room

free shuttle to and from the airport, very cheap, free parking, laundry available

laundry is just two washing machine and one dryer

they had a facility to do laundry, i needed that.

one laundry room on site

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean has laundry, also the jacuzzi was amazing

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

isn't a swimming pool and they advertises it

it s a great place for a little rest n recovery. love the spa tub

had a guest laundry

they put me in a quiet room right by the guest laundry area as requested

more laundry facilities would be helpful. washers and dryers busy

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

free laundry room, breakfast and lovely pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

i also love that their laundry is right across the gym

the room was clean and tidy, the kids loved the pool and there were laundry facilities

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

the laundry facilities was a bonus for us

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

i liked that it had a fridge, microwave, coffee maker, hair dryer and wifi

poor wifi, noisy frigid, dark shower, no end table in second room only bed.

had a late check out and helped a lot

coin laundry and comfortable clean rooms are pluses

the shuttle service worked perfectly

the location, free parking and wifi, and the spaciousness of the room

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

i think you had to pay for the wifi? i'm cheap though so

good bathroom, laundry on site

guest laundry is rather expensive at usd 5 each for washing and drying.

near to airport and quiet. laundry facilities. underground parking.

very very cute, laundry service machines

laundry would be useful

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

breakfast was really exceptional as well

room service pizza was overly cheesy and dry

close to airport . direct access by airtrain. great gym. functional market to get healthy foods

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

clean, good location, laundry

coin laundry (great when been away for a while), comfortable room and reasonable price

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

excellent and helpful reception staff. swimming pool. laundry facilities.

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

free parking, breakfast included, laundry room available, secure

clean, including bedrooms, dinning area, parking lot and laundry room

electric vehicle charging. laundry on premises. no touch door keys.

kind of staff and they have somewhere you can do your laundry

their laundry fee is good too.

overall convenience. the restaurant bar was fantastic and great menu.

the swimming pool's water was too cold.

pool was a little too warm, and it would have been nice if there were some things for kids to use when at the

loved the real gym: great updated equipment (i

heated pool

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

nespresso please - george clooney is american not much for breakfast option

easy checkin and the bar stayed open a half hour longer for us and other guest

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

quiet, nice laundry facilities

elevator ice machine laundry and store room

re pet friendly

the gym was everything i needed

laundry inside the hotel helps us during our stay

good laundry

free shuttle service helpful and friendliness of staff breakfast bed was comfy and room was big

the breakfast can be improved.

the gym is quite small and a bit small

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the gym was well equipped

not a bad gym

big room, very confortable bed, indoor swimming pool.

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

shuttle was on time

free breakfast, close to a walking path by the water and the gym was fine.

the breakfast is good. the location is perfect for traveller, they shuttle too.

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

no pool no laundry service

i needed laundry room, got that done

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

room was next to the busy laundry room

was perfect for a family, with small kids

laundry facilities

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

laundry facilities. one dryer was out of order.

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

they also had a pair of washers and dryers to do last second laundry

big rooms. the wifi is free and fast.

request for late check out foc agreed immediately

the gym, room, room service, valet and staff was excellent. very friendly .

shuttle was overfull at 4am in the morning.

excellent room service selection and food was tasty

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

needed the laundry facilities but the machine was broken

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and

operated laundry issues

very nice laundry facility and fitness room

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

shuttle to burlingame, complimentary shuttle to airport, very reasonable room rates, free wifi

cole proximity to airport and mission district, pet friendly

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

if the shuttle driver asks you

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

bedding and pet friendly

room service charges were over the moon and food quality was poor

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

front desk was also helpful and accommodating with early check in and an hour later for check out

proximity to airport, breakfast and waterfront location.

when asking about early check in, i was told $75 after completing she knocked it down to $50

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

no self serve laundry facilities

should consider having laundry

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

is no coin operated laundry ( i think there isn't one)

there is no laundry

this hotel because of its location and because they told me that they use only fragrance-free laundry products

i wish the rooftop bar would have been open, especially after the concert

expensive valet. no windows in the gym which felt a bit grim.

location for chase centre great staff clean, large rooms loved the robots delivering room

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities

laundry facility broken elevator broken

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

guest services - laundry - business center are excellent !!

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and

the wifi was extremely slow and in the rooms you lose service to multiple providers

the ambiance, the onsite restaurant is really good, it s clean and comfortable and has a nice pool area with

laundry was upto 9.00pm and opens only at 6am

the convenience of the laundry room was a bonus

laundry facilities were useful

the laundry facilities also had a line and perhaps they could consider more than one set of machines

the breakfast selections were perfect

found it odd that while there is a guest laundry, the reception did not have detergent for sale

no laundry available although advertised differently

the description says they have laundry but they do not

wifi was difficult for logging into work

bad wifi. the location, wich vas once an advantage, is nov a disadvantage. bad district((

the fact that you dont provide laundry service was a big issue

can't think of anything i didn't like, except that it lacks a guest laundry room.

noticing less services available, couldn't find laundry services

space for breakfast kind of limited, no laundry options

we walked 1 block with 2 kids

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been

when i found out they had a laundry room and it was free? i was pretty happy about that !

was placed in a room that i assume was next to the laundry room

i asked to use the laundry, and was sent there even though it was not open yet

breakfast was small , pastries and coffee but good quality, fresh.

frills location (just coffee) but they have a sister location across the street that has a gym and restaurant

the staff was very accommodating and nice. able to provide early check in.

the breakfast was delivered in a basket to our rooms which was such a great touch.

were very clean, enjoyed the complimentary breakfast in the mornings

laundry facilities on site other than dry cleaning

to really eat other than the restaurant downstairs or the place across the street which has great breakfast

also, the restaurant for breakfast was awful and massively overpriced so i wouldn t suggest eating there

the gym needs more equipment

location and facilities like the pool and gymn