no laundry available

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

wifi was very good and the staff really helpful

more guidance on facilities such as laundry, ice, internet and how to connect, etc

most of laundry applies wasn't work

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room was out of order and they were trying to fix it.

the laundry room , the machine would only accept credit or debit cards

laundry service in hotel

missing laundry facilities

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

breakfast service is a little bit slow, during covid time it's ok.

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

bath cubicle is too small & inadequate laundry facilities

friendly staff, clean, safe location, onsite parking, and comfortable beds.

loved that the parking was covered and it was free

the rooms the pool the gym

thing i didn t like was that the pool water wasn t warm

i love my pet can stay for free and i asked for a room on the bottom floor you accommodated.

everything was perfect and i love that they have a bar and a pool table

was a bit disappointed the pool still is remaining closed due to covid conditions

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

there was also a laundry room for hotel guests and an indoor pool

the facilities are very good, pool, gym and also restaurants and stores are near by in walking distance

breakfast was offered but it only included coffee or tea and a apple or orange

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or

laundry

chair in laundry room broken ( safety hazard) 11

laundry room hot breakfast

laundry room dryer did not dry my clothes within that hour

there is only one laundry to cater to the whole hotel

shuttle to ny, free parking!!

clean room, comfy bed, okay breakfast

breakfast that was not included in price and that was a surprise for us that was very nice from the

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

free breakfast the staff was very friendly and the rooms were really clean and smelled clean

friendly staff, great location to the city, great price, breakfast was awesome!

plenty of parking

would love to have the breakfast included in the package

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

we used the pool and hot tub the first night, and both were very clean

the on site laundry facilities were a bonus

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i like the laundry machine! ud83dude02

i do miss breakfast being apart of the hotel experience but i’m grateful they have a bistro downstairs

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

if it will be good they provide guest laundry also

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

wish laundry facilities were available

the laundry machine was convenient to have

everything at the gym was broken

only gripe was the breakfast bar not being open (although i'm sure this was because of covid)

hotel has a kitchen (thata

there was hair in our spa bath so we didn t use it.

the gym equipment was broken, specifically one peloton bike and the wifi would cut out.

lobby had a very elegant piano bar and lounge and seemed to be open to guests but i was never informed of what

the room also has a safe, an iron and ironing board and the hotel has a gym at the 2nd floor

toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

the rug under our bed also had pet hair still

great laundry facilities as well

laundry room on the fifth floor was clean and easy to use

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

laundry available on site was an added bonus

cooking and laundry facilities

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

no laundry bag

everything. cleanliness, wonderful staff. breakfast. the bar & lobby.

allow early check in for those traveling a day ahead to cruise from the manhattan

breakfast was pretty good for a hotel breakfast, with some hot and cold options

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

phone in room did not work. no answer on number provided for room service.

professional, clean friendly, great breakfast, nice lady comfortable place!ud83eudd29

about my stay was perfect, bar tender fernando, cleaning staff, front desk staff, shuttle drivers, waitresses,

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

living room in the king suite came with a pull out couch, which was great as we had two little kids

early check in was wonderful

maybe a bar in the hotel, but at the same time, it just meant we went and visited the local bars which were

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

i loved the on-site gym and amenities options

i called to ask if there was a pet fee and was told no and they were dog friendly

spa and gym well equiped

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

no laundry

front desk & room service were excellent, along with superb room amenities

due to covid room service not provided (a bit inconvenient for a long stay)

the ferry is around 9 usd per person for only one way, our luck was that around the holidays the kids were free

no laundry

no laundry and no breakfast!

dirty sheets,weak wifi, hair on towels, dirty trash

nice. clean. breakfast very good. thank you

the staff was friendly. breakfast was excellent. lady in breakfast area was polite and helpful.

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

laundry bins loud staff

way too noisy as it was right where the laundry room was

clean free laundry gym

there's gyms and laundry downstairs

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room,

like that they have free laundry and all the utensils to cook it feels like a home away from

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

i also saw a laundry area

laundry service is not available

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

it has a laundry room and a gym

not having a pool breakfast hour finishing at 10am

laundry service is expensive

no dirty laundry plastic bags in either rooms

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

quick and efficient laundry

another thing is that you could see other people's laundry left in the hallways

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

rooms with desk and good wifi for work

spa & gym facilities were relatively dated, and most of the spa facilities (e

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

the central park view from the bar was splendid!

the pool area is not very nice and the water is very cold

pool surrounds not as luxurious as they should be at this price

laundry though given 3 nights ago arrived at the last moment

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

room service is a pass , go down stairs to starbucks instead

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

the front door men where awesome with our kids

pet friendly, great gym/pool and has a great kitchen

nothing. only improvement would be a jacuzzi in the spa/pool area

the kitchen isn t well equiped and it s not separated from the room

spa was perfect even for kids

welcoming staff, gifts for the kids, welcome treat so basically everything.

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

i just wish they had a laundry area

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

laundry service was unreliable but we were compensated for the error

as a couple,we were very uncomfortable around our kids but glade we didn’t faced any uncomfortable occurrence

excellent room clean nice stuff parking excellent breakfast close to everything

breakfast was an excellent bonus and a big reason why we chose this hotel

the hotel was nice and clean. it even has a laundry room.

such as laundry in the basement and just ask the front desk if you need utensils and plates

no laundry services and kitchen not equipped with basic cutlery

there s also a laundry room in the basement, which is a great amenity if you know it s there

laundry was great!

no laundry bags, safe is without proper instructions,

it doesn t include breakfast

there is no bar or restaurant but you are literally surrounded by them in all directions so it doesn t matter

opposite is an irish bar and down the street a fab roof terrace bar

hotel was clean and a good breakfast to start the day

noo kids

noo kids

food was amazing at the electric lemon and room service for breakfast was excellent

the gym was incredible, and the equinox club itself was such a beautiful experience

location is good nice pool and spa terrace bar is wonderful

staff were incredibly friendly and welcoming and most of all i was positively surprised by the breakfast (which

noise from bar and traffic

we came with 3 kids and the staff couldn’t be more attentive with all of us and even put a flower bouquet in

the location was in hell s kitchen, so we were surrounded by wonderful restaurants

is a nitpick, but getting to the front door with luggage and kids is a challenge with all the restaurants having

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to

it was very handy to have a guest laundry available

comfortable bed and a great location with laundry

appreciated the laundry downstairs

laundry was pricey, but it was great to have one on site to access

fridge or laundry or ice machines in premises a little let down but apart from that i had nothing else to

self serve laundry would have been helpful

laundry service brilliant

i was told it was coming from the laundry dryer and that is ok

no real room left in refrigerator for anything except mini bar items

beautiful view from the 56th floor, overall very quiet, laundry room and friendly staff.

full kitchenette, fantastic high corner rooms (request a corner room if you can) clean, gym, laundry/dryer in

on-site laundry machine was very helpful

really good guest laundry

the thing i like most is you can do the laundry on 35th floor and go down to 4th floor to have breakfast while

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

the cost for laundry was unreal - i found a laundromat on w 49th street

is no guest laundry in the hotel

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

scaffolding everywhere. no laundry. location made hgi look trashy.

fitness room, guest laundry was nice to have

the laundry room was convenient

laundry room, room service, modern and stylish, friendly staff

laundry functional and onsite really made our trip much easier.

location, views, laundry and starbucks on site. nice size king room, great bathroom.

i was assigned room 327, which turned out to be directly next to the laundry room

laundry costs were exorbitant!

staff informed us that there wasn't a laundry dryer available

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

no wifi in the restaurant area but other than that it was really nice!

staff leaving laundry bags just outside our door, as well as other guests abandoned old suitcases and left it

the noise from work was a little unbearable, and they messed up the laundry twice.

right outside the room there was constant laundry or trash trucks doing work all night long which made it

about your hotel is just great,i first booked another one but couldn t stay longer with my kids, i had to

room service food was terrific

confortable and very spacious rooms, friobar, laundry machine, small reception room, two bathrooms

called the laundry service to wash my clothes, but i was surprised to know that they only provide dry cleaning

they had other elevators working, but you had to walk past laundry baskets and cleaning supplies to get to them

no access to laundry at the hotel

laundry prices for guests were outrageous, and breakfast should be included instead of nearly $100

free breakfast

if you have small kids you can't prevent them to open

location location location free breakfast friendly staff wifi was great

best location, friendly and helpfull staff, kitchen in the room

perfect room with kitchen and clean bathroom :)

coffee and tea bar downstairs

mayfair bar and restaurant staff very friendly

central location. friendly staff. excellent wifi. renovated rooms

staff, pleasant aesthetics, hot shower, easy check-in, chill and chic lobby, free coffee, free wifi, lots of

available in reception, good wifi, stored our luggage on the day of checkin, great victorian bar and restaurant

conditioning noise all night, no amenities in the room (cottons, laundry bag, cream, slippers ), bathroom very

no laundry bag

there were bundles of laundry lying in the hallways

breakfast and evening bar was exceptional

we needed early check in as our flight land at 4:00 am - the hotel was generous enough to accommodate us,

laundry available at hotel - restaurant would not serve us said they were full the whole night but

could have a pool and roof top restaurant. also a laundry facility

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

the room service is excellent

the wine hour each day was a pleasant surprise, and the free snack area made my kids weekend

whilst room had kitchenette, crockery etc was non existent

we stayed with 4 small kids and the suite was perfect for 6

excellent breakfast and complimentary cheese and wine for all guests

in our room at the second floor ( i believe it came from the washing machines of the hotel's laundry)

friendly and helpful staff, they were able to accommodate early check in and we were able to leave the luggage

no room service provided, unless it was upon request only..

gym was really good

wifi connection was good

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

no laundry bags provided even when requested

the wifi was especially slow which was hard for business

the microwave was not working properly and the internet (wifi) had problems

dirty laundry has been lying in the corridor all day, while the staff is sitting around playing on their

although the room was cleaned every day there was a terrible stale laundry smell

laundry service, reception welcome

i asked for laundry services at night to be collected they came next day in the morning

it worked out for us to do laundry at a laundromat

they didn't have their own laundry facilities in the building like most other chain hotels

laundry wasn't collected from room and took 2 days to process

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

staff uses the two main small elevators as in laundry etc

gym facilities

hotel missed laundry pick-up

bill included the payments we did not make or, which were supposed to be deducted such as laundry etc

fact that there were room service trays and bags of laundry towels in the hallways all day

fridge and microwaves in room, they offer laundry service but facilize are not on property to dry jackets after

we didnt know till day 2 we had paid for laundry internet and room credit

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

could ve used room service

there was a small market within the hotel - snacks etc - also our mini bar was loaded but we could not access

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

room service should be 24hrs

small rooms, no laundry

the outside features of the hotel weren't to my expectations: enterance door and loading area for laundry etc

laundry charge was outrageous

didn t like that cleaning staff with large laundry carts etc was using elevators with hotel guests

i walked past it several times because the entrance looked like the place they take out the laundry and trash

in addition there s laundry facility in basement, which is important for long

the room was clean. the laundry facilities were a life saver.

location, laundry available, nice stuff

i also used the dry cleaning service which they have express service and delivery the laundry to your room

spoke to several people at the front desk to get help concerning the laundry room

no express laundry service.

sent my clothes off to the laundry and the 1-day express turned into 2 days

called housekeeping to bring me a laundry bag to put my shirt in to be washed and i was told to bring the shirt

eating area for breakfast is too small for the numbers of guests who have to jostle around each other to get to

we had the smaller queen room but for 2 adults it worked fine for space

very attentive staff. wonderful pool and spa area

also tge breakfast is too expensive juice for usd

gym, pool are great staff is making progress compared to previous

gym, pool are great staff is making progress compared to previous

comfortable room and bed. thanks for upgrade but see below. lovely pool.

that room service on new year's was not extended.

parking was not disclosed said that 2 kids stay feee but we were charged for them at breakfast even though it

pool but hey that s just been fussy for the kids

miss not having a drink at the hotel bar at night but after covid we will be able to enjoy that

good location if one wants to be in the heart of manhattan ok for family with small kids

no laundry no braking no in house room service cleaning day after day and just change towels

laundry service was not reliable

the room was a bit small, a self help hotel laundry would

no laundry and elevators can be really slow

it didn’t have a laundry but it had a service which was very expensive

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

self service laundry facility available at property next door.

no fitness center or guest laundry

in the hotel we had to ask twice for our room to be made up at around 5pm and on another day our laundry was

upon arrival we had no towels and had to be requested due to a laundry service delay

-no laundry facilities on site

room was hot, no laundry service, no spa, no swimming pool

lost a shirt in laundry, carpets were dirty and there were bed bugs

don't offer free wifi in the rooms

it would have been good to have laundry services available

they don't have laundry facilities so you will need to go laundromat.

hotel has laundry listed on website but no washers/dryers so i had to go to public laundromat around the

quality of the services provided is very low, the breakfasts at the hotel are limited, and the laundry services

was no laundry machine, the bed room snd wash room were very small

having a laundry room for free was so convenient

love the fact they have a kitchen with a full size refrigerator, not only that, the laundry room is free

very convenient having laundry facilities on site

i loved the free laundry, and the workout room

like cd player, blender, glasses, etc for the guests to borrow, and the best of the best: free laundry in the