good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

breakfast laundry does not accept credit card

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

wifi was supposed to be password protected, but it was open to the public

laundry; no housekeeping for four days even though it was requested daily; toilet didn t flush

sadly no laundry facilities on site.

i really enjoyed the breakfast

since we have unlimited data on our cell phone, we did not read the small piece of a paper for wifi connection

the hotel was clean, good breakfast and comfy beds

they did not have a laundry room, it was a rainy day and i needed to dry some of our clothes

full breakfast, nice staff, convenient location, fast wifi

the breakfast was great. lots of options. my kids were very satisfied.

pillows were perfect,different choice for breakfast my kids love it

excellent breakfast

well managed and equipped room and gym

great breakfast

checking on how the stay is going, to being there to answer any questions and help during the breakfast area

breakfast is good for 1-2 day stay but could be improved for longer stay.

wifi stopped working once for a little while, so i had to make a call on my phone instead

appreciated the laundry on site and a convenient location to hwy and google.

it has a laundry room too (i think token-operated) if you need to wash your clothes

coin operated 24 hour laundry room and gym!

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

like the laundry room the environment seems so laid back for just the right age group that s here staying

laundry sub par

was woken up by the sound from the laundry cart

very quite and private! clean guest laundry great location

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

there is laundry facility

nice gym and table tennis

had to ask where to find everything from wifi code to where is the ice

i also made use of the laundry, and the parking was convenient and always available

annoying ringing in room construction outside laundry facilities location & price

easier laundry access

i love the pool in the center and right near the freeway and a few places to eat within walking distance or

with a great overlook of the pool

they have an open turf area which was nice to let our kids run around

excellent gym and pool

the restaurant and coffee bar was amazing

beautiful pool/entertainment area

the ev charger are all broken

no breakfast (even a grab/go bag). no laundry.

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

rooms, free parking under the hotel that was very well lit and felt secure, super quick check-in and check out

breakfast needs work! the eggs and sausage were very cold, like heating element was turned off!

how it was a larger-than-normal sized room with a sink outside of the bathroom (for those with kids iykyk) as

clean rooms, dining area, laundry available, my car was protected, i got a great night's sleep

she said, ' do i come to do ur laundry'

chose the hotel because of the gym and breakfast neither was offered

breakfast could have been a little better, but stay was well worth the price

i would stay again in future until then thank you for the nice breakfast buffet and kind smile

lovely outdoor furniture around pool area

spacious quiet room. well maintained room and overall property. bar menu/food was awesome.

has a bar in lobby and breakfast area

great facilities, nice gym, spacious rooms, fun selection of games in the lobby.

it has a small pool, bar and restaurant.

no laundry. no slippers.

no laundry facility

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no microwave no laundry mat on site

lovely rooms, appreciate the room service every day, really friendly staff

things to note: during our stay they didnt offer room service or lunch and dinner service (i think, because of

wish the bar were open to at least 11:00 pm

amazing comfortable great staff great restaurant huge gym price great location good lighting ev charging convenient

hotel is not big but has everything, the pool, hot tub, gym, sauna, steam room, etc

i loved the gym and steam room and pool

breakfast laundry machines

alarm went off in the middle of the night because of some mishap with their laundry machine

housekeeping left pile of laundry in hall over night and other items.

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

great cleanliness friendly staff nice breakfast excellent!

also, the pool area, fireplaces and restaurant/bar were great too

and it was too much to move to a new hotel with two small kids at that point

gym and pool is open for limited capacity which is understandable

we didn t use the pool or hot tub or gym

which woke me and my sister up on our no kids weekend were we were going to sleep in

laundry cost to high

the breakfast was great. and for the price it was very clean, definitely good back.

liked the layout of the room, modern decor, the comfy bed, good breakfast, in suite kitchen, good tv

nice big rooms and love the kitchen

breakfast was well done, not the standard cheap continental

no pet fee

amenities such as gym 24/7 and spacious room

com that the facility offered room service

the bar was beautiful and the bartender was a pro

didn t eat breakfast there but we went to the bar and the barman was friendly and professional even if he

pool very very small

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave

fun, well-appointed hotel with comfortable beds and fast wifi!

superb service in bar and restaurant

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave

great staff and facilities. pool area nice and newly equipped gym.

for once in california the swimming pool is a real pool in the courtyard (instead of a water tank in the parking

it was hot in the bar area

great staff and facilities. pool area nice and newly equipped gym.

loved the bar and bistro, didn't have to leave for something to eat

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

my family and i love staying at this hotel because of there location and breakfast.

great equipment; kitchen, full-size fridge, microwave, usb chargers for multiple devices

pool outside was very clean and the gentleman whom helped with check in and check out was great

were placed next to the laundry room and ice machine and heard the the other residents getting ice at diferent

the laundry room sink was filthy with sold dirty rags sitting on it

very courteous and patient attendant. low cost laundry.

no clock, laundry bag, tv guide for television, map of premises, no directory at all for nearby restaurants

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

there is even a laundry room in one of the buildings you can use

beautiful and well kept, also free laundry room.

self service laundry room

laundry room located building 300

laundry facility

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

no laundry

blocking nice view, no umbrella on hot patio when neighboring rooms had one, many loud people/kids in pool all

this is trivial but i ordered room service and the oatmeal was runny and barely warm.

is too thrifty, elevator is not working for the two days i was there, wifi is so weak, room got too much perfume

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

breakfast prep cook allicia g

also, lots of free parking

parking was free and well lighted

as if there was a laundry room next door

no laundry facilities or work out room

villa has a living room, kitchen and bedroom

continental breakfast was good and facilities (such as gym) is new

we booked the villa the first time with my family because it had a kitchen and we did not want to have to leave

the laundry is not working!!!!

it features a coin-op laundry for guests

are super comfy, ice machine and laundry on site, fridge and microwave in room

stated laundry available but washing machines were out of order throughout our 5 nites stay

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

the room was a decent size and had most of what you needed in it and the wifi was good

i can hear the young kids next to me through the connecting door at 8- 9 o'clock, and very early in the morning

all of it. the indoor pool/spa awesome!

has a nice bar inside, swimming pool, and kitchen. i liked the under ground parking.

the big plus the gym which had a basic but still nice equipment to work out

location is good. laundry is a bonus.

no breakfast served in the hotel

i would of appreciate if our kids room was closer to ours

wish they could serve a better breakfast.

i liked that i was close to the swimming pool

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

nice having laundry facilities

has laundry on-site

very clean, nice and friendly staff. great service. has laundry on-site.

laundry facilities. no vending for washing even though a sign says there is.

the free laundry machine was really helpful

friendly environment,enjoyed the basketball court, the gym, the pool and we were able to do our laundry

i loved the free laundry and breakfast

heated swimming pool, bbq area, laundry

laundry is kind of tricky

cleaning and the laundry room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

laundry room downstairs and a small gym

security by the laundry's room

no able to my laundry the laundry room was closed.

loved that there was an ice room and laundry room nearby

laundry room is a disaster, nothing works properly

your lock latched in case u sleep in which is hard to do with all the back and fourth walking laundry cart

clean, breakfast area clean, laundry broken, location inconvenient, three front desk people: mexican man = rude

the hotel bar needs to stay open on the weekend

bar available, even though we were told there was a happy hour

it was clean, but being remodeled. definitely nice. bar is a plus. very modern.

good wifi

parking wasn't the best

laundry facility was not working.

someone was doing laundry all night just down from my room so they were in and out all night.

sheets smelled like just came from laundry mat

love the complimentary laundry and breakfast. parking is also good.

not very modern but the staff are nice and helpful and the laundry is reasonably cheap

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

most pet friendly place i have ever stayed

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

other than the pool area, my little pooch was allowed everywhere on the property

it would be even better if they had coin laundry service.

was given room next to motel in-house laundry, which made noise all night.

no laundry machines

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

no gym or laundry on premises

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

location, convenient wifi, nice room, nice staff

it was pet friendly.

seeing the outside glow of the fireplace

really nice wine bar ant beautiful grounds with sitting areas, water features and fire pit

from sara greeting me at the front desk, the the gorgeous pool deck and seating, the super clean fitness facility

she didn t inform us about the breakfast time, the pool location and pool opening hours, etc

there was not an adequate choice of food selection for kids

nice staff, very helpful, friendly, clean. gym was nice!

d love if they had a free breakfast item bar but i did t matter because what they have on the menu is worth

coin laundry machine is always occupied

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

they have a restaurant and bar that we have yet to try but i heard it s delicious

we also ate and drank at the bar on the first floor

presence of a coin laundry part of the hotel

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

the property also has a laundry room and a deli shop, which was very convenient

very convenient the laundry for the guests

-laundry room and fitness center opened late

traveling with kids its nice to stay

it is very reasonable priced, clean and the wifi is free.

helped when traveling with kids to get going to do sight seeing n

excellent wifi and tv selection with plenty of parking and a friendly staff

your id and credit card, then the kiosk spits out a key card and a receipt with the hotel s wifi info

there is a pool, a laundry and a fitness center - plus-value for this price

convenient guest laundry

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

laundry onsite was great, but dryer took 3 times to finish drying

there is a laundry room and also an exercise room (did not use)

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

laundry machines are not enough

they have laundry room so you just need to exchange for coins at the front desk

-. kitchen is available -. quite big room -. gym & small pool is in there

i enjoyed the balcony, the bed was comfortable, coffee and kitchen.

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

i never did use the gym, business center, or breakfast room

cleanliness of the room and breakfast

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

is nothing that i actually did not like, but i will mention that there is a pet-fee of $50 as something that

everything laundry pool clean

a/c was noisy and the guest laundry wasn't the greatest

the laundry opens late 10am.

(pets, breakfast)

perfect location, nice staff, easy check in&check out, free parking, etc

i was disappointed there was no laundry

the damp smell and it was near where the laundry was done

the property was great, only one missing item and that was a laundry bag for dirty clothes!

friendly staff and nice, relaxing, pet friendly environment.

pet leash rules too strict. prefer a little more relaxed in the pool area.

property, large room with equipped kitchen, easy parking, perfect wifi

location, kitchen, quiet, parking close to unit.

pool is outdated

the room is nice and spacious, always a benefit to have a personal kitchen at your disposal

pool and basketball for the kids

wifi didn't work in the

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry facilities were not secure, even past hours that the hotel indicated it would be

laundry was available and very cheap, it needs some quarters but they're available at the front

laundry facilities weren t available

laundry room was right across hall from my room, and the ladies working in there were really loud

i only wished they had laundry facilities for guests

guest laundry services and the dry cleaning was too expensive

and then inquired about laundry and a workout facility neither of which this hotel offers

upset we could not have early check in. but they did hold our bags for us.

amazing custom breakfast delivered by room service at no charge

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

location of our room was by the laundry room and where the cleaners started their day with their trolly

the breakfast was good and a good laundry

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

friendly receptionist. parking in front of the room. possiblity to do laundry.

there is not a on site self service laundry room .

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

extera charge if you wanted change room before coming no laundry

there's no guest laundry facilities

no coin laundry.

i would use the laundry, but i couldn t find it

as mentioned before, the inn is huge but the pool is more like a bathtub in comparison

i also didnt like that the carpet was filthy as my kids who walked around barefooted were left with very dirty

was my first time staying here and my family enjoyed the swimming pool and we bbq for the 4th of

they look like apartment homes and my spouse and 4 kids all fit comfortably in one room

facilities were good incl laundry, ice and vending

they even have laundry on site, and vending machines if you want a late night snack

has a pool and a nice breakfast every morning

the staff and the management was excellent. the breakfast was good and had a good selection

it was very clean and lots of parking space

laundry facilities were maintained with messes cleaned up at the end of the day

i m assuming it s because the laundry area and garage is right below

were unable to download the app to pay for the laundry

minimal parking

food should be served as long as the bar area is open. parking is very limited.

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

the bar was great as was the steak dinner

your bar staff (chad) makes our downtime just that little bit better

the clean of room service is terrible.

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

the gym was great along with the

staff was friendly, the pillows were comfortable, the parking is free and it's a short walk to a shopping village

the gym was nice and the facility was very clean

i think someone with a pet stayed in it before us and it smelled really bad

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

showed pool on premise, but the pool was under construction, we could not access it

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

that would have been nice but liked the morning coffee bar regardless

everything about this hotel is fantastic (except it's not pet friendly but that's ok) the overall quality and

plenty of power/usb outlets and wifi was good

the gym was well equipped

you could use gym as usual which is great in this period

the heated pool and room.

con: no laundry facility for guests like me who stay longer than 1week

location and free parking

free covered parking; good sized room; great products in bathroom; extremely responsive staff

location, staff, pet friendly

numerous times and found it much better than the average hotel fare, this trip i (only) tried the room service

it is clean, good breakfast

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

not enough kid friendly breakfast options

this time we didn't use the kitchen but that is a plus

laundry macine would have been in the room....

nice pool, nice breakfast.

room service very friendly staff was polite.

for our kids, that we couldn't stay longer lol

access to the pool

friendly and helpful, the rooms are updated and clean, the bed was very comfortable and the pool was refreshing

room near the pool was very noisy past quiet time at 10 pm

pool didn't have towels. had to call and it took a long time to get any.

excellent location great gym

the water temp (pool) is too low and its very cold

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

room well facilitated kitchen compensated breakfast and parking i accidentally dirty the bed sheet and informed

it is close to apple and the breakfast buffet is one of the best we've had in our many travels to silicon valley

would like option to purchase faster wifi speed internet

big suites, all cleanliness and hotel services, as well as boardroom meeting space with fast wifi, great

a terrible experience with room service

clean, easy check-in, close to great america, family and pet friendly

the individuals at the front desk and the bar along with the people serving food were amazing.

wifi worked well and i was able to get all my devices online w/ minimal effort

the pet fee was too expensive

overall kids loved the stay i hope we knew about the breakfast we would ve purchased the the whole thing

was overcrowded they definitely overbooked them selfs it was the 49er game jamz cheer competition and a tec

cost for breakfast in their lobby cafe was very expensive.

steff? the bar manager was awesome!

was a little tough to get a drink by the pool, so i made my own or i went to buy a drink at the bar myself,

the breakfasts are great, and the 24 hour open kitchen is a great amenity

breakfast was great as was the service

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction

i could order breakfast anytime

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive

the fire pits by the swimming pool are a bonus feature

as we checked-in late (after 11pm) with 3 kids age 12 and under, esp after 6 hours flight, remind above requests

the room service food arrived barely warm and was not very good :/

room service tray stood outside the room for 24 hours before someone collected it building was

had a frustrating experience with the room service that dampened my satisfaction

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

guest laundry is too small

need to remind the front desk to deliver laundry

laundry facilities closed at 9 and only one washer and dryer.

great rooms and great breakfast. very friendly staff. also top location in palo alto

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

in the evening the bar seemed too crowded

the cleaning staff removed the mugs and when i asked for them back and some additional tea bags, room service

the construction. the parking. the lack of room service choices.

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

good location and good wifi

the wifi was great and the amenities were great

got midnight room service and it was great.

had called the day before our arrival to request an early check in and verify we would have a room with two

the kitchen manager refused to let my two kids eat their breakfast because i didn't know we had to pay

the pool was amazing the parking and location tops

gym was great

turn the screen on, maybe you can, but there wasn't much info in the room, like no book with pool hours, wi-fi

many things close like the spa and the restaurant the gym is nice but its fairly small

wasn t clear about pool hours

one of the showers in the spa was out of order...and theirs only two.

the pool

mini bar well stocked too

no bar or common area to sit and lounge.

i might have said the need to use room service for breakfast, but there was no special room service addon (only

the rooms also offer an excellent honor bar with high quality beverages

wifi worked great without stopping for a second

good wifi

breakfast!!!!

the hotels fault but there was a noisy bar next door just below our room (315)

location, very friendly staff, convenient meal/breakfast

also, nice breakfast offering in the morning

there are laundry facilities and a well equipped gym

that covid turned breakfast into a bag of granola bars and an orange lol

is superb- you are super close to everything, yet you don' have to deal with downtown traffic and parking issues

there are laundry facilities and a well equipped gym

very comfortable room with kitchen and good working area