laundry available

only got to swim an hour due to pool closing for chlorine issues.

the pool was freezing, which was very disappointing to the kids as they weren’t able to swim

no directions like - where the room was located , about the wifi, or what time breakfast was served

driveway leading to their parking is in horrible shape to the extent it could blow out a tire

laundry basket available in room for dirty clothes

hot plate did not work in the kitchen .

were very spacious and clean, didn't realize we would have a full kitchen, it was awesome

super clean, bathroom was large, kitchen was great if you re staying more than a couple nights

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs

cleanliness, location, breakfast chef!

room service would provide replacements fir used things throughout my stay, but had some slight

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and

very new, and clean. very friendly and helpful staff. nice pool, comfortbale room.

amy was so kind she went out of her way to get me some coffee in the back since i missed breakfast

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

to covid, all amenities were closed and the price is supposed to include breakfast, which was also closed- and

king size bed was nice, the room was spacious, a/c got really cold (which was nice), easy parking, walking

loved the pool and hot tub we needed

guests at late night hours, pancake maker out of order on the 2nd day( grandkids disappointed), some type of

if you arrive after 8 pm plan on parking at

parking situation is ridiculous

we met for the complimentary breakfast in the lobby

also, i had trouble connecting to the wifi

best hotel pillows ever! breakfast was delicious.

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were

of covid 19 pool and breakfast areas were closed

breakfast choices were great, lots of choices to eat and drink

we didn't get up in time for breakfast.

parking was free and hassle free which is rare with

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

room was clean overall nice pool area one table inside one table outside breakfast was

i like the room it's big enough for me and my 4 kids

pool was warm and fun for the kids

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

late check out was nice the breakfast was good and it was clean

free breakfast, coffee, friendly staff and nice indoor pool

beds were very comfortable and the grab and go breakfast had so many great

cooks laundry front attendants everyone

friendly receptionists and free laundry.

the bar closed at 11 pm on a friday. 20 people in the lounge at the time.

24 hour pool. roxanne at the bar was great!

parking area well lit and safe

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

cleaning lady was rude to my grandkids and very unprofessional, when she asked the kids to get out of the pool

com had no information that a pet would be an additional $75, also no extras at all, breakfast, coffee except

free guest laundry facilities

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free laundry was superb

i liked that they offered free laundry for the guests staying at the hotel

with nice pool gym and guest laundry

breakfast and laundry room not working

easy check in/out, outside patio to enjoy breakfast

wonderful staff. breakfast was great.

only negative i can say is that the entrance and exit of hotel parking lot is rough

hotel was very conveniently located for me, free parking, free wifi, and a big, nice and clean room which are

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

gym, coffee bar, breakfast

i wish the pool was open later in the evening.

coffee annd tea and then hot chocolate for kids 24hrs

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

our room stunk like animal urine our wifi didn t work

open late, great for kids

plenty of lighting around the parking lot for safety

curtains are sheer and the heavy ones just for decoration. parking lot lights shine right in.

rooms are clean great breakfast

the lobby and common areas like around the bar were really nice

family definitely enjoyed the breakfast

it's nice with kids to have a separate bedroom.

her approach towards my kids and also towards me

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

the phones would not call out to the front desk, and no info on room service

the kitchen was not open for room service. we had to order out.

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

the kitchen was not open for room service. we had to order out.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

the pool was warm

kids running wild

bathroom clean & bright. breakfast selection was amazing!

breakfast was excellent, probably the best i've ever had in a hotel

the late night laundry area being used as we were in104 directly across from room.

there is no big sign or any real marker for the property, parking wasn t great either

parking lot was under construction

parking was a little tight when everyone was in for the night

breakfast was good everything was great

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

parking lot often gets overlooked or maybe it's that people are just constantly littering, not sure

good continental breakfast but no eggs available.

staff was great. room clean and comfy. good breakfast.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

it was loud at night in the parking lot due to the classic cars event on woodward that was going to take place

no breakfast.

i wanted free breakfast. this hotel does not provide that.

noise from rooms next door due to kids running, jumping and hollering

the pool needs a good mold cleaner

the breakfast was delicious and had lots of options

nice that it was pet friendly for people with pets, but there was dog hair on the couch and my husband battled

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

breakfast was poor. no room service.

a little hard to find gym

amenities are up to date for the star level and restaurant bar has nice atmosphere

the hotel rented out the south parking lot to sports car drivers who were driving around

free parking, clean

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

the whirlpool tubs are a bonus to our stay and love tge huge pool

i came here because it was pet-friendly, and it was

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

nice gym, great location.

very good breakfast xhoices.

pool was close two times for extended maintenance

clean, easy to find, easy parking.

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

the front desk worker was nice & brought another from their kitchen (wrong size) but at least we could make

very friendly, efficient staff and a free shuttle if you need it

staff was very friendly and helpful. appreciated the location being pet friendly.

pool was extremely cold, to the point that the kids didn't want to swim

kids running up and down hall knocking on doo

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the bar experience was also great

pool was extremely cold, to the point that the kids didn't want to swim

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

was very clean, the beds were comfortable, the staff was very personable and polite, and the breakfast was one

the indoor pool and hot tub were the perfect temperatures

would've liked some donuts and pastries for my breakfast, but other than that i had no problem

clean and the staff was a big help i also love the fact that we had to make reservations for the pool area to

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

pool was great for the kids

pool was great for the kids

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

breakfast was nice too

everything was clean, friendly, accommodating & the breakfast was good!

parking lot and highway view left a bit to be desired, but i already knew that when i booked

easy parking, great location, great bar and food, helpful staff

nice hotel with a great pool and hot tub area.

the pool was closed

to dovid restrictions the swimming pool/ spa was closed

location was good, parking was very convenient.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

have late check out and early check out upon request

breakfast was luke warm at best and dried out

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

i didnt come from the breakfast but it was not great. don't count on it!

i came for the amenities such as the pool and happy hour and neither were available

the staff were super friendly! location was great and parking was easy.

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

parking lot is impossibly small

bed and sheets. my parking spot was awesome. it was covered.

the breakfast was much better than expected. the kitchen area was immaculate.

i didn't like was the arrangment of the chairs in the breakfast room

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

excellent. only disappointment was breakfast bar empty when i went still within time

fantastic, bar and restaurant food very good

room service

the fit kit (rental of gym apparel) was great

gym with two peloton bikes

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

poor wifi connection

the mini bar was restocked fairly promptly

free parking, clean lobby and carried starbucks coffee for breakfast time

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

the hot tub jets did not work and the pool needed a good scrubbing

the baby pool

the pool was great for my little one !!

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

only negative was the laundry area

the laundry appliances are old and not too convenient.

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the complimentary use of their laundry facilities was a major bonus

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

the bar selection was very limited

t get a chance to utilize the pool

breakfast clean and quiet area

their fault but the parking lot of dave and busters is right next to where we were sleeping and everyone revved

breakfast was good

no jacuzzi connected to by the pool

there was kids running in the halls at 6 a

kids were disappointed a little bit

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

very accommodating, laundry on site which was great

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

the parking lot isn't very big and there were only a couple handicap parking spots so for one night we

not enough towels and washcloths no ice bucket kids screaming and stomping dogs barking

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

room service and cleaning none existed

parking was only scarce one night but located the lot on the south side of hotel

have ample parking and a cover breeze way

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

the kitchen was so nice to have

is reflection of a full service room but due to circumstances there is no gym, pool, etc

makes good sense to provide a working kitchen with frig with freezer, stove top, dishwasher and dishes and a

the pool is also crystal clear

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

the toilet paper roll was hard too reach for most women and kids

kids running up n down halls at odd hours of the night

the on site laundry was convenient.

breakfast and laundry facilities

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

good parking, good internet, good vibes

my husband thought the breakfast was too healthy and didn't enjoy the buckwheat pancakes!

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

very clean, good breakfast, comfortable beds

the staff the gym

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

the breakfast was good

breakfast is good for a free breakfast, but don't expect anything fancy.

nonrefundable cost to have a pet with me

breakfast was amazing

i wasn't informed about the pool being close prior to me booking

was a nice selection for breakfast

they allowed me a late check out

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

location free parking

the people were great!! it was extremely quiet at nighttime. breakfast was very good.

the location was amazing. there was a lot of parking. staff are very cooperative and polite.

there was ample parking it was just mainly located in the back

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

but to be fair, we have 4 kids (including 3 and 5 yr old boys), so we probably contributed our fair share of

covered area by front entrance to unload luggage. no designated pet free rooms

the breakfast was a bit lackluster.

lots of kids and kids running in the hall!

choices were good for kids.

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

the pool and hot tub was the best and the free breakfast was very

the hotel was very clean and we enjoyed the pool and hot tub

maids, laundry staff and anyone trying their best to keep this hotel afloat

well , the laundry was broke but they fixed. thanks

the pool smelled like moldy laundry

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

laundry, computer use, police patrol.

a third floor room facing the street has parking lot lights shining in it directly with no blackout curtains

i think the breakfast is not good.

it was clean it was pretty cheap breakfast in the morning

things were good,clean,quiet,parking lot lighting was great

the parking spaces are small.

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

installations were a bit old, parking was a bit packed but nice overall

it was conveniently located, and parking in the back gave you quick access to the elevator lobby

the view of the parking lot wasn't great

very clean. the bed was very comfortable. breakfast was delicious.

the chlorine smell was to strong in the pool room.

parking sucked, ice on one floor

lack of coffee for breakfast

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

breakfast was great

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

breakfast was fantastic! many many options. lots of hot options as well, very balanced

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

biggest amount of parking was in back and side. but

the pool water was not very warm. there were small worms outside of the pool on the floor.

the pool was empty for maintenance, with no prior notification given

breakfast was better than expected. staff was polite and helping.

there were lots of kids having cereal on sunday morning

hot water fish showers couldn't use the pool or hot tub because of all the kids throwing football in the area

great breakfast and grand kids enjoyed the pool

i enjoyed the continental breakfast, friendly staff and free wifi!

great night stay, hot breakfast and clean rooms.