i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

pool pristine and perfect temperature

you go: carpet worn out and ragged

always clean, good selection for breakfast! staff is friendly. good parking. feels safe

i was stuck trying to find the right accomidations in your parking lot for another hotel

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the laundry appliances are old and not too convenient.

having the kitchen and the manager's buffet and free laundry

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

having access to the laundry area where there were 4 washers and dryers

the hot tub jets did not work and the pool needed a good scrubbing

the pool was great for my little one !!

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

free parking, clean lobby and carried starbucks coffee for breakfast time

loved the pool and gym hours

night party on 2and floor until 3:45 am, 2nd night people drinking in parking lot outside window until 12:30 am

no jacuzzi connected to by the pool

clean, staff was excellent and the breakfast was fabulous

gas siphoned out of my vehicle in parking lot

pool was dirty and very old

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

not enough handicap parking. have difficulty walking; had to walk too far to lobby.

the couch area, bar sink and desk are great to have and spread out

when i booked it wasn t clear that they charged a mandatory $75 cleaning fee if you bring a pet

warm pool, friendly stay and great breakfast

was laundry outside our room on a cart

very accommodating, laundry on site which was great

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

except for a few loud kids that the hotel can't control my stay was wonderful

the wifi didn t work and the volume button to the tv also didn t work

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

liked the full kitchen and sofa

that pool wasn t open and we wanted that

my daughter loved the pool

breakfast lacked variety & was not stocked well

pool closed at 10

breakfast was very horrible

there was a pill left on the counter and the kitchen light didn't work

breakfast was ok

the restaurant and especially the bar staff were exceptional

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

the phones were down, so we couldn t call room service or the front desk.

the phones would not call out to the front desk, and no info on room service

the kitchen was not open for room service. we had to order out.

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

breakfast was amazing

maybe open the breakfast at 6am

breakfast was excellent

nice gym, great location.

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

breakfast could've been better

great breakfast and location. rooms were clean and staff was friendly and helpful.

parking spaces did not match the number of available rooms

loved the breakfast! the experience is always great, that's why we come back every year!

pool was taken over by a group and my kids hardly got to swim because there wasn't enough room

lights in the parking lot

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

plenty parking lots

wifi for my 2 week stay

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas

we had to buy our own laundry soap because the front desk told us they didn t have any

clean rooms, spacious and as usual the breakfast at the holiday inn express was great

amazing breakfast!

hung my 500 points per night label on my door and i stayed from sunday to sunday and didn't need room service

the pool was dirty but was cleaned after i said something

the pool and hot tub were also beautiful

parking area was limited for the amount of cars that were there!

very quite and lots of parking

only thing was the pool in went down to go swimming in the morning i could see a whole lot of oil floating on

loved how beautiful the view i had the breakfast was amazing 5-star hotel best one i ve been to

front desk staff was 100% on point! breakfast was great and fairfield inn is hard to beat.

weight room decor was nice pool open late

no pool.

the pool was very cold and the shower

smallish breakfast area

the lady, don't know her name, but both times i stayed she is there in the am when i get breakfast

i didn t eat breakfast

i liked the beds and kitchenette

pool was entirely too cold to be enjoyed by children or adults

breakfast was not very great

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

i wished the pool was open, had to take the kids across to a different hotel

the front desk worker was nice & brought another from their kitchen (wrong size) but at least we could make

the breakfast was exceptional and hot

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

the wifi didn't work the entire stay no grab and go breakfast made available

breakfast was so delicious

staff stay cleaniness gym 24 hours

with covid19 i think they can still sit out grab and go breakfast or dont include it in the pricing to book the

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

we noticed the floor wasn't clean and little for breakfast.

no breakfast, just coffee and muffins

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good

my husband really like the fact that security patrolled the parking lot at night

loved location and parking

pool fill level was oddly high

good breakfast nice pool. f

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

loud kids in hallway all night until 11:30 pm

big parking lot

breakfast was very good

a gym to do sport by the end of the day

breakfast/ juices

breakfast could be better pillows could be softer.

was wonderful, access to pool, clean room for the most part

that breakfast is over at 9 it should be from 8-11

more parking spaces

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

excellent pool/hot tub combination--directly adjacent (like one foot apart

wifi basically does not function

husband and i stayed at the hotel for two nights with our kids

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

there were kids running in the halls in the evening but they settled down before it got too late

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

swimming and gym areas were very nice as well

kids running up n down halls at odd hours of the night

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

that it had a kitchen

other guest with kids were running around the halls and knock on doors randomly

small breakfast selection

couldn t use the pool, bar, etc....

parking area too cramp

enjoyed the gym too as i used it 3 times in 2 days

paying extra for wifi? no way.

kids knocking on our door and running we told them to stop and they didn t do it again

fitness center, laundry were closed

pool was smaller than expected, and cold.

nice breakfast with good selection

always a great stay nice clean and comfy. very friendly staff. good breakfast.

plenty of free parking, and aldi right next door to pick up any necessities, and the indoor pool and hot tub

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

wifi needs work

breakfast could have been better

variety breakfast, comfortable rooms, friendly staff, ample free parking, excellent free wifi

i came for the amenities such as the pool and happy hour and neither were available

com sold me a free breakfast but the hotel said they do not do free breakfast

hot breakfast and dinner, indoor pool and hot tub

amenities as drury inn any more,too much going on during weekends,too many unattended kids in pool area n hot

breakfast selection was good, but seating environment failed miserably

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

no laundry bag

beds were comfortable the pool was open and they provided a hot breakfast and dinner, which was appreciated

not to mention room service isn t offered on the weekends

they had nice rooms and a nice pool area

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

jets didn't work in hot tub and no towels in pool area.

room service tried to come in at 9am which in my opinion is way too early

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

clean quiet comfortable rooms pool and hot tub great for kids

the breakfast was good, a typical complimentary hotel breakfast

everything was clean, friendly, accommodating & the breakfast was good!

the pool wasnt as big as it looked on the photos.

bed and pool

i didnt like the rooms facing the parking lot.

the parking lot spaces provided plenty of room

parking lot is abysmal

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

they had kids in the suite above us and they did nothing but stomped on the floor

like how the room comes with a kitchen and tvs in each of the rooms

i didn t have breakfast due to wanting to sleep in because it was so peaceful

great staff, rooms have everything you need the breakfast bar is the highlight!

wifi wasn t working during my stay

i could not sleep due to kids running around playing on the elevator

loved the style of the room with a fireplace and patio

the staff is great and the breakfast bar is awesome

fitness center was good

tub was a little nasty there were a few kids though

issue to connect their wifi

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

the breakfast was also very good

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

the other guests wit kids.

the room was clean and my kids love the pool

the pool for my kids to play

breakfast bar was typical of most hotels now

the pool wasn't huge but it was a clean enough pool and nice and cold

things were good,clean,quiet,parking lot lighting was great

room, pool, breakfast

the ability to allow people to stay for too long, and no security for the parking lot.

lobby, halls seem to be updated but rooms and pool look old and need some renovations

to covid19 they did not serve breakfast, but it was included in the room price

i was only bummed becuz of the corona shut down affected the pool area and dining room and also the gym

sadly no breakfast or pool because of health mandates from covid19

hate that the hot tub is gone and the pool sucks

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

maids, laundry staff and anyone trying their best to keep this hotel afloat

well , the laundry was broke but they fixed. thanks

i went to laundry room to start mine

laundry machs

broken ventilation in bathroom, leaky faucet in bathroom, still haven't seen the continental breakfast, fridge

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

no breakfast was served because of covid

and there was no continental breakfast anymore

they offer a simple breakfast

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

running, screaming kids

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

breakfast could be a little better.

like plenty pets in hotel and wasn t what expected

i like the pool i love the quiet i love when they check on us

the pool n breakfast lol

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

laundry in the hall ways, no breakfast like promised and no coffee

nice simple breakfast

location was good just not really good parking if pulling a boat

to many random people in the parking lot

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the modern, extra clean rooms, restaurant, service and parking and location.

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

pool water was not clean; it was not the sparkling, clear blue that i am used to

kids has to sleep on a dirty floor

friendly receptionists and free laundry.

cooks laundry front attendants everyone

very clean and nice ubication nice parking

restaurant & bar also pool on location

hotel provided shuttle service to the wedding venue and back

laundry available

easy access, free parking, decent breakfast

there for the pool and hot tub

had a second floor room, could hear some kids running, jumping, screaming, laughing, etc above us

had a second floor room, could hear some kids running, jumping, screaming, laughing, etc above us

i’m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

is great i like the complimentary happy hour ud83dude42 the breakfast always be good so and its pet

family definitely enjoyed the breakfast

the pool and fitness areas were adequate

locartion and full service with bar and restaurant.

modern room (except for the cracked cooling/heating component) and a great breakfast, which was included with

for room service for change of bed sheets several times, noted that when room service did make the bed,

breakfast bar supplies were not kept stocked

need more parking and conteniental breakfast wasn't great

very nice. staff was amazingly friendly from the front dest to the kitchen and the maids

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

room was clean overall nice pool area one table inside one table outside breakfast was

the pool was definitely refreshing after the long walk around the zoo

being able to give the kids

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of