i had called for laundry bags and they never brought them to me

would be great if you had a laundry facility and a continental breakfast within the hotel premises

pool not open

so no pool/hot tub/room service

poor connection with wifi

laundry facilities were useful

the convenience of the laundry room was a bonus

laundry was upto 9.00pm and opens only at 6am

the laundry facilities also had a line and perhaps they could consider more than one set of machines

was great, our kids are very picky eaters

coin laundry and comfortable clean rooms are pluses

staff was very friendly and the shuttle to the airport was great!

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

the location, free parking and wifi, and the spaciousness of the room

doing laundry for free and having good breakfast.

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

free laundry room, breakfast and lovely pool area

breakfast was included. laundry service available. pool area

i also love that their laundry is right across the gym

i would like to mention ken in particular who helped us to get our laundry done

they did not have working laundry services as advertised

laundry would be useful

laundry available for additional price

guest laundry is rather expensive at usd 5 each for washing and drying.

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

quiet, nice laundry facilities

elevator ice machine laundry and store room

there was a gym, which my husband liked very much and free parking

location. breakfast. nice rooms. friendly staff.

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

laundry, out of work.

like that it has a mini grocery, a coin laundry,, a gym

nice room, pool, gym and laundry services.

out of hot water when they do the laundry at 4pm so watch out

laundry on site and friendly staff

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

free shuttle to and from the airport, very cheap, free parking, laundry available

things needed improvement like the first laundry, refrigerator at least in the room

they had a facility to do laundry, i needed that.

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

great setup, clean, my son enjoyed the view. staff super nice, room service was great.

i was able to get early check in and late check out

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean has laundry, also the jacuzzi was amazing

the gym and the jacuzzi

i did miss having a hot breakfast

we informed the front desk and they blamed it on room service and said there s nothing we can do

more laundry facilities would be helpful. washers and dryers busy

the laundry room was much appreciated

they put me in a quiet room right by the guest laundry area as requested

had a guest laundry

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

staff was really good! gym was also good enough.

the bar was comfortable & convenient

having a bar and restaurant

cost of doing one small load of laundry was quie expensive

stay away from the laundry

laundry really expensive to do on site

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

room was next to laundry. vent in bathroom leaked, no one resolved it.

the gym open 24 hours we recommend

free breakfast, clean, friendly staff

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

the delicious warm breakfast provided a lovely start to a long day of flight

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

great to have a laundry, and at a good cost

clean, good location, laundry

staff were friendly and laundry onsite

coin laundry (great when been away for a while), comfortable room and reasonable price

free parking, breakfast included, laundry room available, secure

the laundry room needs a change machine or to be able to use card

kind of staff and they have somewhere you can do your laundry

because of the coronavirus, they had to shut down the gym and laundry rooms

electric vehicle charging. laundry on premises. no touch door keys.

and the laundry room was definitely a plus for my family

laundry room was very dirty

laundry mat was dirty

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

had to order food through front desk they didnt give order to kitchen so had to wait repeatedly

my kids love the pool n the staff where really friendly

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the

breakfast was alright, those cube potatoes need work, very hard once served

, front rep, treated us to room service

it has a really nice laundry room and business center

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

desk lady could be nicer to kids and more welcoming

the bed was perfect, the in-room breakfast delicious

the hotel has great food and offers room service

best gym facility at a hotel ever.

we had perfect food/drinks from the guaranteed 20 minute room service

the staff were friendly, and the bar was most appreciated (didn't try the restaurant)

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

additionally, there was coin operated laundry, bit no way to get change

complimentary shuttle bus and laundry room

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

they didn t have any quarters for the laundry.

could of had a better breakfast..not much there..

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

breakfast buffet would have been nice

staff was very friendly and helpful.complimentary breakfast was really nice.

accommodations, beds, kichenette, laundry availability

great to do a load of laundry. the place was clean and quiet.

laundry service is spectacular

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

the room was big and comfortable. laundry service in place. very good and rich breakfast.

good laundry

laundry inside the hotel helps us during our stay

wifi was intermittent which caused problems checking in for our flight as we had no data.

get to work remotely before my trip, so this place provides a good wifi connection and a desk for me to get work

the gym is quite small and a bit small

was free last year when i stayed here, and laundry too

bad side was the pool was very small and it did not seem clean

floor at the pool was a poor choice, it was extremely slippery

we very much appreciated the late check out and that the property is within walking distance to a few restaurants

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

paid laundry, plumber woke up us at 7 am to check water temperature in the room

there was a guest laundry

#2 guest laundry was broken so you had to use the sister motel next door

laundry facilities terrible, nothing worked properly

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the gym was well maintained, and the pool was well maintained

king studio was well equipped with a great kitchenette

big room, very confortable bed, indoor swimming pool.

there was a warm indoor pool and there were laundry facilities on-site

coin laundry machine, soap sold at deskfront

stay the room was comfortable and clean, with access to a laundry which was very convenient

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

$75 extra fee per pet

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

clean, spacious, great shuttle service, super close to airport

other than that, my kids really enjoyed staying there

shuttle. the hotel was very nice

the shuttle bus driver was rude.

heated pool

it's spacious, really nice inside, has a beautiful pool area and excellent gym

great airport shuttle. solid lobby restaurant. good gym.

daughter and i loved the pool and the vine and grill was delicious

i believe my room may have been above the laundry room

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

we used the laundry room, but the washer/dryer were $2

ice, laundry, our room had an empty nice mini fridge i put my drinks in

did struggle much with the laundry facilities as i stayed for a week

the laundry facilities was a bonus for us

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

i liked that it had a fridge, microwave, coffee maker, hair dryer and wifi

wifi worked excellently and the plenty of cable channels on hd

wifi didn't work while we were there and staff weren't able to help

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

shuttle was on time

every hospatality was great and breakfast was amazing

it was close to the airport and transportation by shuttle was easy

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

i needed laundry room, got that done

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

room was next to the busy laundry room

flexible management as we first had a room next to the hotel's laundry

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

room next to laundry room can prevent you from sleeping at night; try to avoid

shuttle bus driver saw me get out of a wheelchair, push one case in front of the door then go back

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

breakfast was included and laundry facilities were available onsite

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

bit more expensive than others in the area but great for kids and shuttle bus was perfect for a next day 6:3

near the airport and they have a shuttle to reach the sfo airport

pool

big rooms. the wifi is free and fast.

to relax prior to our flight and we were very pleased to be able to pay a little extra for a late check out due

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

operated laundry issues

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

very nice laundry facility and fitness room

quiet room with a great breakfast and laundry room.

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

the staff was really friendly and super helpful, the suite was perfect, the bar and restarurant were pretty

we especially appreciated that they are pet-friendly, allowing our dog to stay with us

great, they also have swimming pool and gym.

staff are accommodating! shuttle to and from airport is a plus!

the pet policy is not very self explanatory

by the water, ease of airport shuttle frequency, view of the bay

the room service staff(house keeping) was friendly and helpful

the shuttle to/from the airport works great

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

indoor pool and breakfast

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service

we called the room service for the soap but it was never delivered

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

should consider having laundry

is no coin operated laundry ( i think there isn't one)

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

no self serve laundry facilities

great room! great location. right on the beach... pool..we ll be back

provided wood for fireplace (for one fire, more wood available for purchase)

and the breakfast was wonderful

friendly staff. pool jacuzzi. great location

checkout, heated pool and hot tub overlooking ocean, easy walking access to beaches and restaurants

laundry facility broken elevator broken

there was a shuttle, laundry and a hot tub for sore muscles

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities