the pool is rather large for real swimming

walking distance was the local town with a number of shops and cafes/bars

the parking was small, and the wifi wasn't the best

we had problems with wifi all the time. bad signal(

the parking was small, and the wifi wasn't the best

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

no wifi in the rooms, the room's balcony door was hard to pull open and didn't close properly, one

have older children (we went with our 6 month old so not useable for him haha) the restaurant and bar were both

the hotel were dominated with german grandpa and grandma and also lot's of kids

we spent a week with my family ( 3 kids), we enjoyed the stay so much

parking, rural setting

pool is heated and we got a great breakfast with freshly made omelet

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

rooms, very peaceful, has a lovely pool

was nice and spacious but very dark due to being in the middle with limited exterior windows in kitchen area

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

the pool is rather cold as placed in the shade most of the day

was very good, hotel and swimming pool as well

the room hasn't wifi service

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

the breakfast was very diversed, with a lot of options

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

location, a lot of parking space ( in front and behind the hotel) , pools, food, etc

kids liked the pool, breakfast was great, rooms very specious

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

we also really loved the gym, we only went twice but we appreciated being able to use the gym and as we were

my example, whoever signs the sky bar knows where it is - i never found it

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

there is no club room bar with premium wine/spirits/snacks

very good everything, good breakfast, big pool, good personnel

quality of food lack of entertainment opening hours of bar lack of heating in room

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

spa is broken

amazing pool and hotel buffet food

staff. facilities. activities for the kids.

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

pool is clean and large

a bit too far from city centre and sea front. also kids area no available.

i am not sure if the pool is suitable for kids, it was very cold

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

self service laundry was a

i also seen a laundry service advertised although we didn't use it

the laundry service left our clothes dirtker then they were before with and unpleasant smell

wifi was mainly ok but connection was not always possible.

wifi in the room, only in reception

you would have to send it to laundry to pay for it

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

rooms, pool, restaurant, bar all excellent

the pool is wonderful, clean and has beautiful view

there is also a swimming pool overlooking the atlantic ocean

great breakfast overlooking the pool

bar area was not a relaxing space

spacious gym with basic cardio equipment

is an excellent hotel and the facilities are excellent, pool etc

the minibar was empty and there is no room service.

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

the location from bus good choice at breakfast.

wifi and breakfast

i wish the wifi was in the breakfast patio or in

good wifi connectivity

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

room comfortable and a small kitchen is included

a bit of a small kitchen space, but better than nothing

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

of the dining not managed well esp breakfast was a shambles

immaculate comfortable pool areas

great breakfast, nice terrace with sea view, swimming pools.

pool area with mountains views is spectacular

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

pool quite deep in most part of it

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

also bar snacks were not available (need sandwiches or chips) as no shop near by

clean, comfortable, nice pool

it has a kitchen and a balcony

kitchen!!

shower, bathroom and kitchen facilities very good - i wanted to self-cater

kitchen allowed me to cook healthy nutritious evening meals/home from home

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

location is excellent, breakfast room is lovely and staff are really helpful

outside bar staff very slow. wifi iffy at times.

the only minus is the wifi, only in the lobby, the rest was great

room service was during siesta time

breakfast exceeded our expectations, really good selection

bed was incredibly old and uncomfortable bathroom old and unpleasant noise from the kitchen from 5

wiew from the pool and rooftop terraces,perfect location and stylish old building and

chamber maid, bar staff and waiters all outstanding

spa & jacuzzi at no extra cost

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

the room service was perfect

great views from all accommodation and pool great to swim

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

small but warm swimming pool

wifi in the rooms would of been more useful

laundry too expensive

location, cleanliness, rooftop bar and pool, it was private and very quiet

in the rooms or in the gym

from the kitchen late in the evening and then early in the morning (loud banging pots, music, people talking

it was very loud inside the room, all kind of noises could be heard, starting from kitchen plates, ending at

the wifi was poor.

their wifi was unsatisfactory. no connection in our room and not good in the central area.

breakfast was varied and very tasty

the wifi in the rooftop rooms isn t great, but outside is fine.

very nice staff. the location is great and the breakfast has all you need.

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

wifi was terrible

pool area was pleasant and clean with a lifeguard wifi adequate for our needs

the bar was excellent and the choice of wine really out of the

lovely breakfast with huge choice of hot and cold food

pool was a bit small but adequate for the kids to jump in and out

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and

the night time bar area looked a bit dull. i didn t use it though so can t really say.

husband and i both had to do some work during our one-week stay, and the wifi connection was terrible at the

attentive staff, great pools, spa and kids club

poor service, food was dire, room service ceased at 11pm

friendly staff, very clean, serene atmosphere, beautiful garden with exotic birds, great spa & gym

it had a therapeutic thermal circuit, many pools (no kids), and spa packages( did not use)

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

the hotel location,sun all-day at the pool food was very good too

breakfast buffet has a wide selection

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

the rooftop pool was heated, offering incredible views

the wonderful staff, the breakfast, cleanliness of the room

com that this hotel is pet friendly

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

also no laundry service

loved the spa and the fact it was included in my room price

balcony and pool towel provided

ie where is the spa, the prices, whether or not they do room service,

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

breakfast buffet and restaurant with a view at the sea

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

very good location. tasteful dinners, average breakfast. wifi access. room size.

the restaurant is lots choice during breakfast and dinner

pool and daily activities are great

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

very expansive laundry

laundry service only. no iron in room or available from reception.

the buffet for breakfast and dinner was very diversified with a lot of choices, making impossible to avoid

- little bit noisy from kitchen and other rooms - wifi was not very stable

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free

r family owns a banana plantation) in the smoothies for breakfast

the parking is a 3-5minute walk (free of charge)

laundry service very reasonably priced

hotel with excellent dinner and breakfast as well as very nice and professional staff

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

is a room near reception for wifi but no wifi in rooms

wifi is available only in the common room area

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

gym

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

breakfasts were good value, coffee good wifi good lovely promenade along sea into candelaria

the wifi didn't work.

breakfast was good and varied.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

tasty breakfast

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

location was impressive. plenty of parking.

would have been nice to have more vegan options at breakfast

also didn't no where to get a drink from without ordering room service or been in the dinning area

and the breakfast menu was the most extensive i have ever

great place with spa wellness and delicieux restaurant

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

free street parking nearby

only could we wifi access in the common area wich i find quite

wifi is good and the add on breakfast is excellent value

good location, parking is close to the hotel

wifi was sometimes unreliable.

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

great hotel with great bar & restaurant

good parking

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

the large parking behind the churches is also ok by day

in the garden there is small pool and a little friendly kitty to play with

smoke on-road parking

very convenient being a short drive to both the airport and the teide national park, with free parking on the

gym equipment good. pleasant buildings.

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

drinks in the bar good

good bar area

in order to access the pool, there was a 15 euro / person charge

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

great free wifi , great value for

being with 3 small kids we had at least one

no iron or ironing board in the hotel - they wanted you to use the laundry

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the location the hotel design the services : laundry, booking taxi, massages

hotel, lovely terrace on top with a swimming pool

great gym and pool area with fantastic views

there are laundry rooms - cut down on your packing

there was mini golf, which was great

the hotel has everything for kids of any age

gym is first class and free of charge but with no supervision though

cleanliness and facilities for kids

the pool area is quite nice (and calm, thanks to being adults only), the buffet selection is delicious and

wifi.

low quality of all different kinds of drinks, but i suppose one could get a better one in the bar or pool bar

it was an incredible breakfast, i liked the location

paid for the accommodation of 3 adults, but the room had just 2 regular beds + 1 folding sofa - the sofa was

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

this configuration might be a reasonable choice for a couple with kids, but really should not be branded as

my kids had a lovely time

the breakfast is a highlight such an incredible variety of dishes and a huge selection of fresh

the gym had no air

we submitted 4 requests for laundry and none were completed 3

wifi was very erratic

e of the most stunning pools i have seen), bedrooms were spacious and well decorated and kids entertainment and

quite ok gym facilities, nice terrace/seating area for dinner/breakfast, nice buffet, strong wifi

all of them were very kind, helpful especially kids club staff

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the atmosphere, the beautiful swimming pools ideal for small kids

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

room service was great and the place is still very beautiful with the palm trees and the moorish

the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool

had to argue to be moved wifi was pretty slow gym had no free weights area, barbell,

parking too small, a little old

very peaceful hotel. very few people used the swimming pool. beautiful garden.

many germans as very german oriented, hotel and spa is working with mayer health centre

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

everything: the gardens, the quiet, the staff, the pool, the retro feel...

nice and beautifull hotel, big rooms, balcony with pool view, delicious breakfast and most of all very kind and

excellent pool. nice selection at breakfast. really friendly staff

wifi was good

we enjoyed our stay and a quick dip in the pool

the pool really could be open more of the year

nice little swimming pool

secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

pay parking, no swimming pool

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

no pool.

wifi good in room and public areas

magnificent in all aspects. lovely decor and astonishing pool!

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

and helpful staff comfy pool area with a large pool (water is quite cold), good breakfast, fast wifi

pleasant bar and reasonably priced room service

poor room wifi. room a bit basic.

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

room - 405 was clean and comfortable with a little balcony and ok wifi

no wifi in the room, only in lounge on 1st floor

wifi was ok but only available in 1st floor lounge