location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

nothing except other guests jumping in the pool.

gym and pool were excellent, very clean and easy to use equipment

slow wifi

spa facilities

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

time booking here, very clean place, self catering kitchen loads of fridge & cupboard storage

very clean rooms. plenty of parking. nearby restaurant.

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

the wifi did not work in apartments out the back of the hotel..

difficult to get a drink at the bar as the barman was also looking after room service in the evening

we stayed in the honeymoon suite and loved our room with the fireplace

just one minor item - on the 2nd night the bar service was practically non-existent.

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room view over air conditioning units and laundry containers a bit industrial

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

woken up constantly by other guests loudly chatting in the corridors at all hours, crying kids (i know this

room service was done, when clearly not asked

close enough to a park for the kids and a shop a short distance away

were all fabulous, the bar maid was excellent remembered our order so kept the drinks flowing

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

had to climb over dirty laundry and rubbish to get along corridor and into my room

fire door to laundry room wedged open and door to outside also so anyone could walk in

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

parking

great location, easily accessible, great parking and friendly staff.

about the room just made it seem a little sad and an afterthought compared to the restaurant and bar which have

nice comfortable room, lovely restaurant, clean, good parking.

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

we had to leave our window open because it was so hot and it was loud into the night and kids were running

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

being supplied and there was no car parking

there's no dedicated parking but we found street parking ok

early check in facilitated staff friendly beds comfortable great view of ochils

wifi is fantastic to work on laptop and business meetings

location, ev charger was a massive plus and the main reason i chose this hotel over others in the area

furniture can be improved . wifi signals were weak

no room service due to covid restrictions so cannot give a score

location was great with ample inclusive parking

ev charging, very small but nice fitness room, friendly staff, clean rooms

$110 aus dollars for a small bag of laundry. really poor risotto

night so had to have window open, there was some late night noise coming from bar - but only to be

building staff where exceptional friendly and helpful rooms where big and clean breakfast was

breakfast was excellent

the pet friendly staff

laundry van blocked off car park to get out in morning

was great and easy to find - parking was also really good and the wifi was brilliant

location, facilities, friendliness, value for money and pet friendly

pets are allow in the hotel rooms and cafeteria

location perfect for pet owners as park behind hotel

no guest laundry facilities

kids had a blast, we're currently staying at the double tree by hilton in glasgow and it's no where

i had trouble with my phone/wifi and the desk staff sorted it for me

breakfast was good something for everyone. even two fussy kids.

we were not disappointed and along with a very adequate buffet breakfast, excellent wifi and lots of parking

smell from the laundry room

plenty of parking

another warm welcome for breakfast which had everything you could wish for

newly refurbished very comfortable rooms, good breakfast, friendly staff

the gym had a lot exercising machine and space which was good

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

45am by big a huge lorry outside the window, wheeling in towels or laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

laundry rooms and other storage cupboards were all open and messy these were still open for

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

would fill in a couple of minutes which was great, didn't have to wait very long, the everyday room service was

everyone at reception and in the breakfast area was very kind, welcoming and helpful

the breakfast was a full fry up buffet (including pastries, yoghurt, fruit etc)

tv was tiny. advertised laundry service was not available

there was plenty of free parking and a late check-in was possible

seem to get wifi, never came up on my phone, but to be fair, a never asked about it either

the accommodation was basic but comfortable and clean and the wifi and television worked very well

loved everything the room the breakfast the bar brent he runs it so well i would 100% be back and can t wait

were very helpful in helping me to try to resolve a laundry crisis i was having

parking on premises which is a bonus if driving

tricky to find parking lot

restaurant and bar very welcoming

location ideal ,close to shops,restaurants ,golf club. excellent full

great breakfast

no on site parking, but 2 min walk to ncp car park. 2.20 per day.

bit tricky to find but once found was easy to find parking place and town.

no free parking close by.

it was simply value for money, in an ideal location with a great breakfast - will definitely return

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

service had bags of dirty laundry left in the hallways all day

i wish they would have had laundry facilities.

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

good can accommodate pets

great breakfast ,great location with parking.

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

rooms are large and very comfortable, wifi extended to rooms which was an added bonus

room size food and staff all great. fab room service also very quick

the separate room for kids was brill in the hotel room

wifi didn't work in the room

would of been nice if the restaurant had been open when we arrived or room service.

parking

great bar for nightcap drinks

great atmosphere in the bar

it seemed shabby and unkept (there always seemed to be laundry on the landing)

wifi and mobile reception wasn't brilliant.

to the swimming pool was fab and was well supplied with toys for my niece

bar menu a little restricted for kids.

as per friendly but had to pay 25 extra for pet on arrival and not allowed in bar with him

great location, free parking, food was excellent, service was excellent.

breakfast before leaving was also very good

the restaurant prices were reasonable, as were the bar prices

into the room after a busy day with my kids, a lovely well pressured shower

location,food and bar as well as friendly staff.my 5th stay in 9 years.

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

bags of dirty laundry in corridor at 5pm

it was nice, clean and adequate but also public so noisy and full of kids :) not that i didn't like it, it

no disabled parking

was very difficult to find parking, also had to go outside for spa and pool.

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great location with free parking

wifi was poor

the staff from the reception to room service are absolutely amazing

were very few channels to watch on the tv despite it supposedly being freeview and the fact that wifi was only

spotless and comfortable we had that same room six years ago on honeymoon i also enjoyed the pool and jocks

excellent service ,breakfast, and very comfy bed,we stayed in a superior room which was huge!

no wifi available but staff advised that they were aware of issue which had been reported

location, cleanliness, nice pool, good dinner

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

at the week end when they were busy the room service was

was no welcome book explaining things about the hotel including the wifi

if you were into golf, it d be

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

slight downsides were slightly squiffy wifi and creaky floors - but surely to be expected in an old country

love the refurbishment, especially the bar area

we also chose to have breakfast served in our room as we wanted to take advantage of the suite

cherries on arrival, and kitchen garden, amazing.

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

from the event staff, reception, bar & restaurant and cleaning staff

exceptional staff, clean rooms, great restaurant and room service with tasty food

ordered a panini from room service and the quality of fillings is worth mentioning

no bin outside for pet pooh bags near access door.

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

was down in the area for the piton stage final, our kids won though it overran

hotel with plenty of parking

poor wifi in our room. a fridge and a safe would have been great.

the bar was good with friendly locals and good choice for food

looked very plush and inviting on arrival and there was ample parking

breakfast was wonderful, great parking facilities too

breakfast was good as was dinner. easy parking.

pet-friendly, at no extra charge. very pleasant gardens.