towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

bags of dirty laundry in corridor at 5pm

we loved the pool facilities and were delighted to find that kids over 8 could use the steam room and sauna

gym and pool could do with an upgrade

didnt have to pay for the wifi as i had volunteered my email address

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

we also chose to have breakfast served in our room as we wanted to take advantage of the suite

excellent food, we had room service each night because covid restrictions made it easier but the standard was

location, peace & quiet, staff welcome & service, lovely room, excellent room service

are large, spa bathroom was amazing, mix if modern bar & restaurant with the traditional build & decor of main

it seemed shabby and unkept (there always seemed to be laundry on the landing)

wifi was slow to start with then unavailable.

very noisy guests around midnight (group of football kids with parents

complimentary spacious parking and bus routes just a few meters away

to the swimming pool was fab and was well supplied with toys for my niece

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

breakfast was amazing.

we didn't even use the leisure centre, and the hotel was still great value for money - breakfast was fantastic

pool was perfect for using with kids

i wish they would have had laundry facilities.

no restaurant option. we were next to the laundry storage room and was noisey the morning.

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

through the corridors there were a lot of housekeeping items left lying about and a huge pile of laundry bags

were very helpful in helping me to try to resolve a laundry crisis i was having

good central location. only issue is parking. great restaurant in a hotel.

wifi does not work that well as expected.

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

room service for the two day stay

delicious breakfast

breakfast and location

and jackie were so helpful with showing us where to park and allowing an early check in

the wifi connect was rather weak which also affected the tv signal.

rooms where small and wifi was not fast

no guest laundry facilities

lovely stay, great facilities and ideal for kids.

cheerful and welcoming reception. clean and quiet room plenty of secure parking.

you had to pay for parking even though it was a hotel carpark

lovely rooms with a power shower, good choice of breakfast included in price, we didn t use the bar as we ate

laundry van blocked off car park to get out in morning

everything room very comfy restaurant and breakfast excellent very fresh staff pleasent parking free couldn't

breakfast was poor, no staff and all the tables hadn t been cleared so had to sit in bar for breakfast no

room service menu should be in your room

breakfast was a little disappointing for kids

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

we found parking across from inn and this was very helpful , the room had all we required big thank you to

hotel perfect staff wonderfull done everything we asked for in booking so accomadating bar staff lovely felt

it was easy to find and there was plenty of street parking outside

easy parking

room service,the breakfast was superb and the garden bistro served delicious food

the kids absolutely loved them

i think the manager at the bar could be more pleasant for the guests

to round it off we had fantastic round of golf at callander golf course on sunday , surely one of prettiest

also super comfy camp hotel also allows dogs but only in the room not in public areas such as the bar and bistro

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

not offered the option to eat in my room or the bar area

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

there is a small reception desk with a bar and some seating

very clean, friendly staff and on-site parking.

room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

the bar kitchen food at cooks was very good, friendly staff etc

good parking and close to the

room service tray could have had a better variety

nothing i didn't like really but if there was anything at all it was that there wasn't a daily room service from

plenty of parking onsite too

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport

the breakfast was awesome ud83dudc4c

the food (breakfast and dinners) were sensational, the potions were generous

the rooms were comfortable and breakfast was great! staff were so lovely.

45am by big a huge lorry outside the window, wheeling in towels or laundry

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

shower was hard too work and very slow, room was small and noisy next to the laundry

mattress was uncomfortable at one side and wifi wasn't good

wifi connection was patchy in the rooms but fine downstairs.

wifi facilities should be available, especially considering the price of a night s stay

wifi not really available/working, shower pressure low

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

kitchen facilities which fridge and cooking available free to use

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to

good free parking

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

extras for kids meals

great pool nice room nice staff

extras for kids meals

wifi is too slow

breakfast was fantastic

evening meals were excellent and so was the breakfast. room and tv and bathroom were excellent

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

bad wifi, tv sky remote doesn t work.

chose the hotel as it was pet friendly

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

very noicy room due to laundry machines

laundry service

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

dirty/oily marks on the sheets - perhaps a problem with the laundry

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

wifi didn t work that well.

easy car-parking - if one got there in time

swimming pool was nice and warm & great for kids too

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

the wifi signal was weak in our room.(20)

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

it was a pet friendly hotel but dogs weren't allowed in bar, so limited movements as can't leave dog in

5 miles to a pet friendly pub to have our evening meal

very clean, and plenty of parking

parking very polite and helpful receptionist at arrival and departure toiletries supplied

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

room service breakfast 1st morning after our wedding was cold

restaurant, etc) due to how busy we were with wedding, but everything we did experience (suite, room service,

amazing room service dinner

kids banging doors like 40 times in the morning and our guests having to leave the bar at midnight

i may have missed that you had a gym. i definitely will use it next time.

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

we were supposed to be having a romantic night away without our kids, but it was so loud we could not sleep

the wifi wasn't reliable

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

we got an early check in and a late check out

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

early check in time useful

wifi needed to be continually signed into (it would kick you out often), which led to some of us

poor wifi

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

loved the staff and self-service laundry.

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

incredibly handy, great to have the same day laundry service.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

wifi coverage in the room was a bit patchy, but very usable in common areas.

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

wifi connection was not really good in my room

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

no laundry bag, poor selection of tea coffee

breakfast was expensive.

portion sizes for room service.

great same day laundry and really nice food

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

check took longer than anticipated had to return to reception from the bar 3 times and we had young children

even when it was brought straight from the kitchen