laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

had to climb over dirty laundry and rubbish to get along corridor and into my room

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

the wifi reception in the room i had was non-existent, but a good reason not to be online.

i had room service and it was very prompt and i was well catered for

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

the swimming pool. kids loved being able to go for a swim.

$110 aus dollars for a small bag of laundry. really poor risotto

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

the chairs in the bar were comfortable, a proper lounge with sofas would have been nice

the house is gorgeous, parking was fantastic and plenty of it, the staff were so amazing.

very pet friendly.

good to have an ev charger on site

limited parking.

no lift evening meals in the bar not dining room. not really a moan but changed from last time

excellent room service

we enjoyed the urgent room service

tv was tiny. advertised laundry service was not available

it only has 8 rooms which is great and plenty of car parking spaces for everyone

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required

looking for properties to stay as we travel by motorbike and like to know there will be secure parking which

nearby to have dinner , lend us umbrella , he is so sweet to allow my friend to cook at his kitchen for dinner

the laundry was very clean and fresh

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

sofa bed a bit uncomfortable for the kids.

staff were very helpful, room clean & quiet. plenty parking .

smell from the laundry room

the view of the bride from our room the food and hospitality the gym free parking location

he was very kind and even sorted out wifi for me

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the tray charge for room service, or if you order 2x items from the room menu then wave the charge

booked the hotel 30 minutes before due to changes in my trip and asked for a shuttle from the airport

the gym is pretty good and has enough kit to allow you to train and the rooms are really comfortable

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

the breakfast served in the morning was exceptional with lots of variety to choose from

wifi in room was terrible

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

we arrived easter sunday and the kids had an easter egg each on their bed, lovely

spa facilities

loved the spa facilities. the reception staff were extremely friendly and welcoming.

lovely room, pet friendly but immaculately clean. leisure facilities were also really nice.

staff were lovely- olga was exceptional. great location, breakfast, gym

early check in

i liked everything and the breakfast was delicious.

the location was good about 10-15 minutes from the airport the fact that it's got a gym is a bonus not many

breakfast buffet was very good

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

friendly staff at reception and in the spa very helpful with all questions i had,

otherwise noise from the exterior laundry storage/delivery area was invasive

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

breakfast was delicious

laundry services, though advertised

this doesn't work for visitors as we spent day time in the tour and expect to go to gym and pool in the evening

bar and

room had scuff marks and not many kids choices to eat

warmest parts of the leisure centre sauna steam and hydrotherapy pool were out of bounds to my kids which was

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

everything mediocre hotel that is no longer pet friendly( it was in the past but is no longer - the main reason

were great, there is also a common kitchen that guests can use

really nice stay, great place with good parking, room was really nice and comfortable.

no wifi available but staff advised that they were aware of issue which had been reported

parking available if driving

location with easy reach of the m90, had handy ev charge points to top up the car while i slept

breakfast room was spacious

we went over the road to use the pool and health suite which was very good and we also went over the road for

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

rooms are clean and garden wing rooms are generally quiet wifi has improved and worked very well

good parking and close to the

the wifi did not work in apartments out the back of the hotel..

just one minor item - on the 2nd night the bar service was practically non-existent.

quality ingredients room was great size and a nice balcony with view over to the sea ample parking close to

staff were lovely the view was beautiful parking is available and plenty we had a lovely balcony with a lovely

we had room service sunday, which we like to do, a plus was 11am checkout so it was a nice chilled out

just the fact that there is no food/room service after 2.30 pm

in kids room didn t work, some of the plug sockets were a little dodgy

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

good range of facilities in house laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

of chemicals near laundry room, but that's actually reassuring

definitely recommend although the disabled room looks into caravans and parking lot which is the only down side

pool was small but good

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

the swimming pool was also great and my kids really enjoyed themselves

pool great

swimming pool and gym great breakfast.

breakfast was also lovely & room service was very quick

laundry trolleys/ cleaning trolley left in the corridor for long periods

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into

room was clean and comfortable. pool was lovely and warm. helpful staff.

travelling 3 and a half hours to get there having left a we bit early due to the road conditions didn t

place breakfast was really nice and good selection of food

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

everything the gym,opulence and surroundings

not great wifi/phone signal in lower bedroom

stunning golf courses, a stream, a church, cute horses with their little jackets

the hotel room was very clean and well maintained, with room service available at anytime of the day

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

no self laundry.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

making sure the kids were happy

the wifi was remembered on my laptop and connected immediately

a lovely bar with a fireplace, where you can sample local spirits

a little noisy when loading/unloading for the restaurant or laundry

dirty laundry piled up in the hall way

no laundry facilities

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

room was amazing great you can connect your phone on the wifi to the television and the bed is so comfy

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room location, noisy !! near the laundry so lots of noise from 5am.

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room view over air conditioning units and laundry containers a bit industrial

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

early check in was greatly appreciated, we will return

an issue with the phones which was not communicated so i spent quite some time trying to call for room service

couldn't find wifi, though i didn't need to look very hard

very responsive to any question, comfortable beds and great room service menu

lots laundry in corridor on the way to the room

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

the wifi was a little patchy, which made a meeting i had planned on line very difficult

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service

great room service meals, attentive staff.

we needed the parking space as edinburgh has a low emissions zone and this hotel was the closest we could get

were lucky to get a parking space on arrival but after going back out in our car in the evening we needed to

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

only thing we'd add would be probably a restaurant/cooked breakfast and room service, but other than that we

the decor, the honesty bar, the fireplaces, the building itself and the helpful and friendly staff

room was ready for early check in

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

laundry, self service ironing and kitchen facilities available

there is also a possibility to do laundry

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

the kitchen and dining area were very handy and the laundry service was an added bonus