info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

noise from laundry room above our room

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

grounds location room service staff bar service in grounds

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

big comfortable room, plenty of space to work and spread out, full-size bath, reliable wifi and tv

plenty of parking

quiet location....good parking

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with

historic and plenty of parking and peaceful

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the

lovely room, beautiful hotel, great staff, great bar, good parking, great location,.

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous

laundry services, though advertised

property is beautiful, spacious and well served with a pool and spa

enjoyed the pool and relaxing in the sauna after a day if walking and sught seeing

the entire building was so clean and breakfast was just fantastic

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

the laundry service outside my window in the morning.

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in

location, friendly staff, comfortable bar/seating area, nice rooms, lovely shower, good wifi

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the hotel has enough parking spaces for the car

parking available for free

wifi in first floor room was not very robust

plenty of free parking

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

great time at the spa facilities lovely pool and enjoyed the steam room and sauna

we really enjoyed the facilities, the gym and the pool

the kids loved the breakfast, the pool, playing tennis and golf

the vehicles coming just for golfing, could be parked somewhere else other that the hotel patron parking area

we arrived around 930pm and by the time we got to the bar we could only have a pizza

late check out and do not disturb sign on door, both times i stayed cleaning services tried to

early check in and late check out complimentary as hh awards members esp when departure was delayed

the hotel offers a breakfast in a bag for people with an early check in

i prefer buthtub instead of shower especially for people who are with kids.

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

great staff all round pool for kids

smell from the laundry room

staff very professional and welcoming. the breakfast was very good.

wifi would not work. reception staff were poor on arival, though it was midnight..

poor wifi in gym, limited usb outlets in room

both days of our stay and with people comingand going i assume a lot of them were in to use the gym or the

no laundry facilities

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

a little noisy when loading/unloading for the restaurant or laundry

dirty laundry piled up in the hall way

loved the breakfast bar and the veriety and were both satisfied after every breakfast , we also loved how relaxing

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

swimming pool and gym great breakfast.

kids set menu excellent value

location great clean rooms lovely pool and friendly staff

didn't like that the pool was unsupervised

bags of laundry in reception area

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

kids loved the pool

the bar and restaurant staff were very friendly

free 7kw ev charger - kept tripping out but there were no other users so managed to keep car charged up

kids loved the pool

laundry trolleys/ cleaning trolley left in the corridor for long periods

was a great stay, the inside was lovely and so were the staff, the new bar area was great

experience was exceptional, lovely staff who really catered for our kids throughout and ensured they loved the

they have sauna and pool there, shame i didn't have much time to visit, was for one night only

our room is, not very modern but having a tv that has youtube is very convenient as we have kids

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

had to climb over dirty laundry and rubbish to get along corridor and into my room

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

no longer show any sports in bar so we had to go elsewhere for that

personel was really helpful and nice, the room was clean and spacious, the wifi in the room was working quite

excellent room service

location, ev charger was a massive plus and the main reason i chose this hotel over others in the area

wifi connection excellent, only needed to login once

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

room service prices a little expensive with 5 delivery on top otherwise nothing

slow ev chargers.

the swimming pool is amazing

we arrived easter sunday and the kids had an easter egg each on their bed, lovely

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

room service should be better.

$110 aus dollars for a small bag of laundry. really poor risotto

were two families with kids

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

great evening meal and able to relax in the bar afterwards

the bar staff were excellent and accommodating

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

kitchen facilities which fridge and cooking available free to use

value for the money,helpfull staff, quiet, wifi and tv in the room, plenty of parking spots,nearby restaurant

also, the hotels accepts pets and the rooms have shared toilets and bathrooms

luckily there is room service and i had a room with a bathtub and the layout overall was just comfortable and

parking was available on site at no additional cost which helped us avoid parking fees or

beautiful hotel brilliant staff great breakfast

the hotel is absolutely beautiful.staff go above and beyond. breakfast was delicious.

with room service order but we still paid the price of the slightly higher priced item even though we

room 101 is next to the laundry for the up house staff , very noisy

staff were excellent, location convenient, free wifi was good.

very nice clean room, good room service, and great location.

helpful staff, and the food was delicious, i ordered room service and it arrived quickly, was hot and well

i wanted an early check in and the team at apex facilitated that without any extra charge

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys

corridor area stacked with laundry

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

trolleys of laundry and other housekeeping items all piled up

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

there was no wifi in the room, but it did not impact my stay in the hotel. i really enjoyed it.

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with

lovely bar area & great breakfast, would definitely stay

luggage storage and free wifi

the complimentary breakfast for the first morning was a lovely touch

did not have breakfast,the location was fantastic,lovley and clean room

staff at reception were very polite and presentable, the evening food in the bar was excellent

staff friendly, room was clean, free wifi, toiletries

tv was tiny. advertised laundry service was not available

kids running around the corridor

was very welcoming and cosy, with a lovely bar area

poor bar stock

was looking for a stopover on our way up to aberdeenshire and needed parking

laundry services and room cleaning are very nice

laundry service available

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

laundry, self service ironing and kitchen facilities available

there is also a possibility to do laundry

room service

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

say there was anything the i would class as didn't like would've liked a more cost effective room service paying

the bed and room service was outstanding

nice breakfast friendly reception staff clean room comfortable bed late check out

in the week they even do your laundry for you for a reasonable

the laundry was very clean and fresh

we sent our laundry out and got it back the same day

sofa bed a bit uncomfortable for the kids.

good can accommodate pets

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

dated,, hair in the shower,, toilet made a noise 15mins after flushing,, shower pitiful,, the kids had to kill

78 stairs to our room, the continental breakfast and the wifi kept failing

excellent wifi even in the basement triple room we had

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

the wifi was very weak, on iphone 14 max pro almost non-existent

the breakfast was excellent and the room service added value to that

our suite was huge and room service was a bonus

i ordered gluten free room service and i got exactly what i asked for and it was amazing, i will definitely be

great breakfast

breakfast with prosecco and freshly cooked

wonderful selection for breakfast

we also had room service which was brilliant, didn't take long and food was yummy

room was opposite a laundry or service base

furthermore, the absence of usb outlets and laundry facilities is inconvenient

the room was clean and adequate size for two, laundry changed every day.

room was next to a laundry/housekeeping store

no ice machine or laundry facility for guest to use

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

there s no self service laundry. laundry service is a tad expensive.

245 second floor, the view was dirty laundry