it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

parking

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

bar manager was amazing friendly and calm, he seemed to hold the place together very well

there is a small reception desk with a bar and some seating

45am by big a huge lorry outside the window, wheeling in towels or laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

the rooms were comfortable and breakfast was great! staff were so lovely.

breakfast before leaving was also very good

could not get wifi in the room

had dinner and breakfast in the hotel and both were excellent

i will be back bar staff ask really friendly as well which helps a lot see you all

room view over air conditioning units and laundry containers a bit industrial

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

laundry van blocked off car park to get out in morning

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

good value for money, pet friendly and food was very good

very convenient for the motorway and easy parking. great meal in the room too.

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

only one robe provided and it had a golf ball sized hole in the side

kids from wedding running through bar

wifi was open, not secured and my computer would not connect

the shower head was a bit grubby with a little black mould in the nozzles - just a pet hate of mine, probably

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

very clean rooms. plenty of parking. nearby restaurant.

having access to a full large kitchen was a real bonus and we made breakfast and our pack up so that saved us

kitchen is spacious, you will get everything in the kitchen for cooking

wifi was very patchy in room 1 and the bathroom was a little small in room 9 and where the toilet

wifi was a bit intermittent

immediately close parking not available, but owner offered her space while we unloaded

breakfast and location

get any watchable tv channels until 8am following morning and could only connect to the free wifi for the first

were very helpful in helping me to try to resolve a laundry crisis i was having

and though the hotel wifi helped a bit it was only after experiencing this in different locations around stirling

location, had an elevator, which is a huge plus for us (traveling with 94 year-old father) has parking is space

the room service wasn t daily

no room service. free wifi only in public areas.

no guest laundry facilities

you had to pay for parking even though it was a hotel carpark

the heating/aircon was noisy and blew air directly at the bed. the wifi was poor.

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear

big room with everything u need ,wifi iron and board , hairdryer , the bed was huge , described as double ,more

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

through the corridors there were a lot of housekeeping items left lying about and a huge pile of laundry bags

i wish they would have had laundry facilities.

service had bags of dirty laundry left in the hallways all day

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

the separate room for kids was brill in the hotel room

i didn t have a room service menu

leisure centre has a pool, spa, sauna and gym

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

a happy smiling welcome, enjoyable ample breakfast delivered to room, bar / dining room open providing good

nice quitet location. beautiful pool/sauna area. lovely nice clean rooms. room service.

very comfortable stay, including restaurant facilities. beautiful swimming pool.

extras for kids meals

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

plenty of on-site free parking available

was no welcome book explaining things about the hotel including the wifi

it s next to a golf course

parking check-in went easy

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

when we got there we were really please to find it had an ev charger which we used on the first night

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

was great, only slight down point was the electric shower with poor pressure, however the spa bath makes up for

breakfast was good as was dinner. easy parking.

unfriendly manager poor wifi in room room was tired and dated

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

was an excellent hotel: the room was large with sofas and there was a spa bath with television

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

nice hotel and very clean. on site parking is a bonus. food was very good.

it was a pet friendly hotel but dogs weren't allowed in bar, so limited movements as can't leave dog in

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the

parking very polite and helpful receptionist at arrival and departure toiletries supplied

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

was great and the kids got to meet the celtic football players who were very good with the kids

staff are great, great location for commuting, food is amazing in the restaurant & it has a gym

it seemed shabby and unkept (there always seemed to be laundry on the landing)

the hotel is on university site bus stop gym pool cinema restaurant and wallace monument all right on the

clean , helpful staff great gym

free access to university pool and bus to town centre every 10 minutes on clean double decker bus at reasonable

value room - clean and comfortable, good breakfast on the morning, wifi, lovely helpful staff and access to the

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

nice big clean room. great gym & pool

within loved the drive down to a place called clyde valley, great outdoor activities for the kids

great hotel, superb staff, outstanding spa and fitness connected.

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

staff everything you need inc tea/coffee and toiletries and fresh fluffy towels the hotel is pet

early check in facilitated staff friendly beds comfortable great view of ochils

host failed to provide useful information such as the wifi passcode or where the guest kitchen was located - we

on top of that there is a bar just downstairs, although we didn't manage to come over for a beer as we were

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

lovely room great view of lake ,used room service was excellent

easy to get to and plenty of parking

hotel was amazing and breakfast had a great choice for kids and adults

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

not nice if you have breakfast or dinner and someone sitting barefoot and in pyjamas next to

pet friendly is limited to pets being allowed on the premises, there is a massive opportunity to

love the bacon and sausages lol all in all it s always a nice stay, bar is open and food available

bags of dirty laundry in corridor at 5pm

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

swimmingpool was great and the kids enjoyed it a lot

no free wifi

great hotel, staff , facilities, gym and spa

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

nothing. wished room service was avaible til 11pm

great parks around too for kids

very welcoming staff. pet friendly. very comfortable bed and quiet night's sleep.

great value for money excellent parking and easy to find

rooms are spacious and clean, beds are super comfy along with on site parking and good wifi

clean comfy room with aircon good gym room great breakfast!!

car parking was great right outside the hotel with easy access for the wheelchair

breakfast options were really good, kids loved the waffel machine

clean and comfy, parking provided. staff was great and very helpful

continental breakfast was very nice

my only minor complaint is that their free wifi is unsecured. everything else was 10/10

the bar was also very vibrant and had a great atmosphere for socializing

my stay here - everything was superb from the staff to the room & the breakfast was lovely

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good

room service was fast and food was delicious! room toiletries were excellent

will give 'top marks' for anything but was so happy with my stay, the facilities and everything (room service

wifi was bad

the amenities are fantastic offering an outstanding gym with a lovely chill out area to do one s work

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

loved the staff and self-service laundry.

laundry service

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

incredibly handy, great to have the same day laundry service.

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

just a few noisy young people in the bar spoilt it slightly.

staff, great breakfast, small reception bar great,great location also an early check in due to room being

we got a complimentary room upgrade and early check in, that’s fantastic!

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young

sofa bed for kids was small..

fold out bed was a little small for 2 kids.

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

slightly dated but had all extras, easy wifi

very friendly staff and an excellent breakfast

the wifi signal was very weak in the room.

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

great airy spacious rooms and lovely fresh breakfast

relaxing really nice room lobby and bar were really nice great staff and breakfast was

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

have stayed here on various occasions staff very friendly have always been given early check in

room service was easy to order, quick to arrive and food was great

the laundry service was good

excellent breakfast

room service food was expensive and not very good

recommend this place staff were absolutely fantastic room was clean and comfortable and breakfast was 10/10 and

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

great location, really comfortable bed, fantastic mini bar and friendly staff

the quickness of room service

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

breakfast is delicious

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception

laundry facilities would be useful, but in every other respect it was great.

nice mixed breakfast various items including cooked food to a decent standard

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

modern clean city centre hotel with good bar area and lovely breakfast

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing