no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need

staff and a brilliant restaurant and bar with the best locals you could meet

convenience of nearby parking

there's no dedicated parking but we found street parking ok

no guest laundry facilities

location, pet friendly, people

pub grill across the road, play park for kids

pet friendly, easy check in. clean and the shower was awesome!

free wifi, decent shower, good kettle

it seemed shabby and unkept (there always seemed to be laundry on the landing)

hotel states pet friendly, but in fact it isn't

staff were very helpful and friendly. it was very easy to find. lots of parking.

the swimming pool was outside of the hotel not so nice to walk in the cold and wet weather

basic, menu was limited and the lift wasn t very accessible making it tricky with heavy bags & kids

were very helpful in helping me to try to resolve a laundry crisis i was having

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

good central location. only issue is parking. great restaurant in a hotel.

we arrived a bit early for booking in so went to the bar for a drink

excellent english breakfast.great room service.

nice view from the room little welcome details, which the kids really appreciated

comfy bed, v good shower, good wifi, tv, tea and coffee, very clean and nicely decorated

it was simply value for money, in an ideal location with a great breakfast - will definitely return

great wifi connection

wifi was a bit intermittent

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

i wish they would have had laundry facilities.

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

a bath tub, and they provided a bed and treats for my dog which (as someone who travels with a pet a lot) i

was our first night of our trip and we absolutely loved it - the hotel is stunning, the bar lovely and breakfast

at the restaurant/room service could have been wider and included some options for children

laundry van blocked off car park to get out in morning

location, facilities, friendliness, value for money and pet friendly

beds very comfortable bar had a good selection of drinks

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy

and look forward to visiting again once renovation is completed will most likely return with our kids thank you

bags of dirty laundry in corridor at 5pm

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

nice pool and leisure facilities although we were told it s due an upgrade as is most of the hotel

my grandson especially liked the super clean pool and staff were amazing g with him

gym and pool could do with an upgrade

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

only one robe provided and it had a golf ball sized hole in the side

the manager gave us a note to take to bar for a free drink which was kind however it meant we were eating dinner

wifi doesn't reach your rooms in the garden wing.

spacious room, great food and service, great location, and bags of car parking space.

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

are few facilities and i know there are plans for more rooms and a spa and gym which would enhance the hotel

loved all the activities in site.. walking, tennis, croquet, kitchen garden, fly fishing..

wifi signal could be much better

wifi could be stronger, however, this did not detract anything from our stay.

room location, noisy !! near the laundry so lots of noise from 5am.

room view over air conditioning units and laundry containers a bit industrial

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

good parking and use of a well equipped kitchen which is useful

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to

shared kitchen which was packed a few times

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

very comfortable stay, including restaurant facilities. beautiful swimming pool.

kind of senses,beds were like a a fluffy clouds,room was warm and very very quite ,and the best room service

great gym and spa and such a friendly place

paige the receptionist was awesome with ourselves and the kids

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

great location and easy access with free parking

parking

bar manager was amazing friendly and calm, he seemed to hold the place together very well

very clean, friendly staff and on-site parking.

had to climb over dirty laundry and rubbish to get along corridor and into my room

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

staff and service were exceptional, they were welcoming and friendly and the room service was perfect

we had a lovely time with my mum. the spa facilities were great as always:)

wifi through the hotel and room never worked, called reception but said there was probably nothing

i liked how friendly everyone was ,guests and staff pool,gym grounds etc lovely place all round.

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

laundry rooms and other storage cupboards were all open and messy these were still open for

45am by big a huge lorry outside the window, wheeling in towels or laundry

$110 aus dollars for a small bag of laundry. really poor risotto

lovely period property, excellent location and the breakfast was superb

- the wifi in the room barely got past 4gbps download and far less upload which could make video

wifi was very unstable and kept dropping in and out

room service was excellent

lovely gardens ample parking ,friendly staff ,clean room, 2 bars and restaurants, lots of areas to just chill

good to have an ev charger on site

excellent room service

nice drive up to the hotel, welcoming lights outside, easy parking

no room service due to covid restrictions so cannot give a score

good sized room, plenty of parking and friendly staff

breakfast had a good variety and the cooked food was tasty and hot

value for money pet friendly and that will do for a yorkshire lad and lass

here a few times now always been excellent except last couple times felt staff in jocks bar could have done

breakfast was top notch ud83dudc4cud83cudffb big selection of hot and cold food which was great

tv was tiny. advertised laundry service was not available

the wifi was fast and easy to connect with

location, access down a little hidden driveway off main road so keep eye out for signud83eudd17 parking and easy

even lent me his golf clubs to go and play golf

kids running around the corridor

they did not provide a wifi password and it was not easy to find someone to ask

we arrived before check in time, and had a drink in the bar while they got our room ready

welcome staff first class food first class location great as traveling on next day plenty of parking

the staff were very helpful as i was late checking and very tired and had room service .

into the room after a busy day with my kids, a lovely well pressured shower

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

breakfast was included, which was faultless

free wifi that works

smell from the laundry room

location (and view from window), exceptional service from staff, great buffet breakfast and close to the city

wifi did not work in my room, possibly due to the builders

room had a connecting door (a pet peeve of mine) and i could hear everything the folks in the next room said to

newly refurbished very comfortable rooms, good breakfast, friendly staff

car-parking absolutely easy

was excellent, great wi-fi, bonus with sky sports and a whirl pool bath

lovely full breakfast, and very friendly staff

the room was lovely, the spa bath a bonus and the television behind the taps amazing

bedroom and en-suite; the most comfy bed that i didn't want to leave in the morning; great food; pet friendly

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

nothing. didn t have room service but not a big deal

the hotel also has ample parking

ideal location for golf trip and hotel reasonably priced.

was not quite clear which parking is for the hotel guests (apparently it is the lower one, the upper one is for

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

parking check-in went easy

wifi not working

hotel was lovely, staff were friendly, parking was perfect and restaurant was beautiful.

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

exceptional staff, clean rooms, great restaurant and room service with tasty food

very friendly. plenty of parking. very clean and amazing food.

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

shower was hard too work and very slow, room was small and noisy next to the laundry

mattress was uncomfortable at one side and wifi wasn't good

wifi connection was patchy in the rooms but fine downstairs.

wifi in room 1

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service