room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

the service from staff was exceptional from reception, to breakfast room to room service.

good parking and close to the

it was nice to know the grange hotel was pet friendly

kids from wedding running through bar

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

really nice stay, great place with good parking, room was really nice and comfortable.

good parking and use of a well equipped kitchen which is useful

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

lovely pool and spa facilities

room, 2am room service, excellent breakfast

no wifi connection

the staff were really nice, food was delicious, my kids had a great swim.

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

very clean, friendly staff and on-site parking.

great location, easily accessible, great parking and friendly staff.

onsite parking

nice comfortable room, lovely restaurant, clean, good parking.

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

45am by big a huge lorry outside the window, wheeling in towels or laundry

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

laundry van blocked off car park to get out in morning

you could come and go as you please, dinner was lovely and nice to have drinks in the bar afterwards

nice big room. lovely view over bannockburn battle field. quiet place. easy to park. good wifi.

liked how friends the staff were and relaxed even though we had the kids with us.

very good breakfast, strong wifi, spacious free parking.

no guest laundry facilities

you had to pay for parking even though it was a hotel carpark

free wifi, decent shower, good kettle

staff members were all friendly and so was parking

was comfy & pet policy great for us

parking was difficult, but i rang the b&b and they assisted us and i got parked within minutes

parking was a nightmare, because i didn't know the area i ended up driving around for ages

get any watchable tv channels until 8am following morning and could only connect to the free wifi for the first

park about 10 mins walk away, then later we moved the car to the street in front of the hotel as parking is free

great breakfast

were very helpful in helping me to try to resolve a laundry crisis i was having

great location, helpful staff and great room service.

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

wifi does not work that well as expected.

and room were dirty, there were piles of laundry in the corridor near the fire exit, electricity didn't work

service had bags of dirty laundry left in the hallways all day

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

no restaurant option. we were next to the laundry storage room and was noisey the morning.

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

everything. great location, rooms and food is beautiful. spa facilities lovely too.

the wifi was the best i have had in most of the recent hotels i ve stayed in

also-not mentioned on website to pay extra for pet / it would be useful to have this

no phone in the room to call down to reception if there was any inquires and no information with wifi password

the restaurant prices were reasonable, as were the bar prices

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

i will be back bar staff ask really friendly as well which helps a lot see you all

wifi was a bit slow at times, just nit picking really though

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

easy parking

wifi is non-existent in my room

great the bar has gluten free lager

on top of that there is a bar just downstairs, although we didn't manage to come over for a beer as we were

it seemed shabby and unkept (there always seemed to be laundry on the landing)

value room - clean and comfortable, good breakfast on the morning, wifi, lovely helpful staff and access to the

free access to university pool and bus to town centre every 10 minutes on clean double decker bus at reasonable

very complicated wifi connection

very convenient location and decent facilities. pet friendly.

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

the pool and gym are available to use for guests which we all enjoyed

staff were all really helpful and great with the kids

enough on kids menu to keep them happy

signal and wifi signal in our rooms were not great, but could have been due to weather conditions at the time

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

had to climb over dirty laundry and rubbish to get along corridor and into my room

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

when we got there we were really please to find it had an ev charger which we used on the first night

wifi didnt work properly in room

decor, cleanliness, food, parking and facilities

the girl at reception was phenomenal and the room was so clean and my kids loved it

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

we had dinner in the bar and grill and breakfast too, it was all fantastic down to the last detail

great wifi quiet room very clean

very clean, big room, comfy bed. ideal location for the trip away. good car parking facilities

bags of dirty laundry in corridor at 5pm

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

very pet friendly, gave a nice welcome pack!

pool and gym was also perfect for an end of day wind down

room service options were unhealthy

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

wifi could have been better signal

big room , good wifi , great shower, comfy double bed , desk and 2 wee chairs which i liked, plenty of tea and

$110 aus dollars for a small bag of laundry. really poor risotto

were two families with kids

very pet friendly.

the staff were super accommodating, putting both a z-bed and travel cot in our room for our kids - and the room

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning

was a lovely stay i arrived and parking was easy, i checked in and the staff were delightful i was assisted

hotel could definitely do with a refurb and the breakfast wasn't the best for kids (and also full price)

my kids weren t able to flush the toilet, i had to push down twice very hard on the handle.

is very friendly, warm and friendly reception, food and bar excellent, rooms very clean and extremely

couldn t find wifi password otherwise all good thanks

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a

great hotel, superb staff, outstanding spa and fitness connected.

superior hotel with a great fitness club connected plus a nice spa option.

nice big clean room. great gym & pool

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

staff,room,dining and bar were all faultless.an exceptionally good hotel.

really big car park, so plenty of parking

good sized room pet friendly with access via a side door

ample parking on site

smell from the laundry room

wifi did not work in my room, possibly due to the builders

late check out at 12 a bonus too

location (and view from window), exceptional service from staff, great buffet breakfast and close to the city

more choice on room service menu

location very close to glasgow nice place to take your pet staff very hard working and friendly superb

spa bath is good

breakfast was wonderful, great parking facilities too

freshly prepared tasty breakfast

pool was lovely with tv in bathroom

tv was tiny. advertised laundry service was not available

very clean. comfy bed. good wifi

the accommodation was basic but comfortable and clean and the wifi and television worked very well

was looking for a stopover on our way up to aberdeenshire and needed parking

great host, lovely welcome. great breakfast. highly recommended. good wifi.

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

no room service.

very good breakfast

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

staff were all really friendly and helpful from reception to bar staff, waiters and cleaners

could have been more facilities (spa area, gym etc.)

are few facilities and i know there are plans for more rooms and a spa and gym which would enhance the hotel

we ate in for both dinner and breakfast and the food was delicious

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

be honest i can't think of anything, parking, service, hospitality, cleanliness and value where all superb ud8

convenient parking onsite

convenient, ample and free parking

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

food at breakfast was great, good choices and the chef even made my young nephew chips on request

breakfast was delicious and speedy

like the fact it stated 24hour room service but the phone in the room did not work therefore i had to go to

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn

very clean. great parking. good sized rooms

great, close to theme park for kids