) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

the free wifi in the room was rock solid

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

parking was just outside and our room was on ground, no stairs

ventilation system in the kitchen should be improved as you can feel the smell of a cooked food in your room

can't they just hire some kitchen staff

surround area was forest and good free parking place

safe and easy parking

like even no oven availability downstairs from the kitchen

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

was fantastic atmosphere was great in the bar and the swimming pool and sauna was great breakfast was really

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

playground, pool, steam room, sauna breakfast was lovely and staff are so friendly

the pool was warm and facilities were terrific

really nice breakfast in a beautiful room with a view on the

free parking available

laundry services, though advertised

the kids also got activity packs at dinner

and range of breakfast items

they gave the cutest touch for kids too but i won't spoil the surprise

excellent stay nice breakfast ev chargers ample parking

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

parking included

in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early

arranged later check out both times stayed in this hotel and had housekeeping trying to come in early both

weren't made aware that you could take away breakfast if you had to check out earlier than the serving time

location breakfast gym

the hotel offers a breakfast in a bag for people with an early check in

late check out and do not disturb sign on door, both times i stayed cleaning services tried to

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

otherwise noise from the exterior laundry storage/delivery area was invasive

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

really comfy and quiet room (just as i requested) i ordered room service as i was tired and the food i ordered

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the shuttle driver was also great, had good conversation and got us to the airport promptly

room and after calling ahead we were given early check in as we had a wedding to get ready for

the beautiful intimate feel in reception to the complimentary mini bar in the suite, luxury has never been more

check in and late check out options could have been offered together as a package as opposed to offering 30

a little noisy when loading/unloading for the restaurant or laundry

no laundry facilities

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

dirty laundry piled up in the hall way

well appointed and a quality breakfast

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

i needed to get documents printed and they printed them and delivered them to my room, room service was excellent

bar staff where pleasant too

great location,excellent breakfast

the health spa is great

smell from the laundry room

breakfast was a let down x tepid and over cooked x also room service food was tepid too

amazing service from bar staff. donna and sammy were so nice

room was spotless and room service was excellent

bar staff very attentive, but too many and trying too hard

bags of laundry in reception area

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

laundry trolleys/ cleaning trolley left in the corridor for long periods

late check out good service at reception

very quick and friendly room service

bar and kitchen had very slow service

food was amazing. spa was so relaxing and staff were so helpful

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

spa facilities

paige the receptionist was awesome with ourselves and the kids

lovely relaxing stay. the spa is really lovely

to or had any contact with we enjoyed our big comfortable rooms food was good and we enjoyed the pool and thermal

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

good free parking

good parking and use of a well equipped kitchen which is useful

the large kitchen; the absolutely fabulous staff and the general location.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

the room itself was quite small and lacked basic amenities such as room service and a fridge

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

g swimming sauna gym ( didn t personally use ) comfy bed , helpful staff , good food

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

the hotel even put in an extra bed for us so the kids had a bed each

the staff are friendly the pool is amazing

faster wifi.

luckily there is room service and i had a room with a bathtub and the layout overall was just comfortable and

the room, the staff, breakfast and room service

my sister was in a room below the kitchen in hampton across the road and was wakened at 11pm by the dishwasher

there was no bar or restaurant in the building that we were in and when we rang for room service there was no

room 101 is next to the laundry for the up house staff , very noisy

wifi/internet was absolutely horrible

free wifi didn't work.

the bar area too small

the room service

when we arrived at the property all doors were wide open, some delivery/laundry (

he even dropped off and picked up our laundry for us

it had the cutest bar

it had the cutest bar and dining

the wifi dropped out a few times while watching tv at night

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

trolleys of laundry and other housekeeping items all piled up

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

corridor area stacked with laundry

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

had to climb over dirty laundry and rubbish to get along corridor and into my room

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

fire door to laundry room wedged open and door to outside also so anyone could walk in

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

staff friendly, room was clean, free wifi, toiletries

we could hear the bar opposite loading and unloading kegs of beer in the morning, so a lot of loud bangs

extra comfy room. free wifi and free phone call worldwide

loved the breakfast that we paid extra for and the tv was easy to work out as well as the cosy size of the

early check in.

laundry service available

laundry services and room cleaning are very nice

there is a well appointed kitchen and overnight laundry service for only 6

self-self laundry with wash-dry and soap is only 4 pounds

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

room service

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to

we did book 2 rooms for a family of 4 with 2 kids

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

the bed and room service was outstanding

service in the restaurant and bar was excellent

golf course very close by and is the exact layout of agusta

good private parking area. the room was quiet and spacious.

i have room service during my stay and i cannot fault this service

my kids weren t able to flush the toilet, i had to push down twice very hard on the handle.

advertising,no bar no laundry

the staff were fantastic and organised your laundry for you. walking distance to everything.

close bar service

the wifi wasn t stable

having a decent little tv and free wifi was also appreciated

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

cozy, fireplaces in the lobby and room, convenient to have the little honesty shop, large room with

no issues with wifi or cell reception

room was ready for early check in

laundry service was very good, bed covers were replaced without fuss within 15 minutes

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

furthermore, the absence of usb outlets and laundry facilities is inconvenient

room was opposite a laundry or service base

room was next to a laundry/housekeeping store

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

there s no self service laundry. laundry service is a tad expensive.

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

245 second floor, the view was dirty laundry

also the room service was 24/7 which was fantastic

the kitchen at the hotel was under refurbishment when we visited, and we were disappointed to discover

free wifi is also great

complimentary room service was an unexpected bonus. welcome gift. room large and comfortable

as a result, the staff and kitchen were very busy

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

shower worked well & laundry was fresh & clean

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel