window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

wifi was terrible and not offered an alternative

heating was excellent inside the bedroom, comfortable bed, and very accommodating for my small pet dog

plus free parking

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

for 10, i had booked the adventure package for m&ds but nothing was open there was no one at the golf stand,

car parking very good

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

it is actually very close to where i needed to be and has easy parking so an ocean view not required

hotel is centrally based between glasgow and edinburgh with parking on site

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

are very spacious and spotlessly clean, the beds are so comfy including the sofa beds which the kids always

excellent parking for truck, very good breakfast, good tv and wifi, pleasent staff.

were allowed an early check in free of charge

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

smell of the laundry, towels and bedding had a smoky smell

hotel was lovely and warm ,i like the parking near the motor way,the staff are lovely, breakfast was good ,and

past experienced says bt is very picky about wifi security, and that was probably the problem here

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

so handy for what we needed and parking was essential

lovely polite and helpful staff good wifi very clean lovely food lots of parking enjoyed the pool

great spa facilities and lovely bedroom. excellent toiletries. good bar food.

used swimming pool which is massive

loads of parking, great location

location near the bus and train station so great transport links however very quiet and car parking

parking lot construction.

great location, great staff, plenty parking, so good we stayed an extra night!

for those that want to stay connected the wifi was top notch

good that have large free car park as a lot of hotels you had to pay extra for parking, or street parking

spotless and staff were so helpful. very pet friendly.

disabled had to wait 2 hours for my room even though i asked for early check in

plenty to choose from and the waffles were a hit with the kids

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included)

wifi actually worked

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

parking check-in went easy

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

perfect breakfast

mix up with room service. resolved.

no wifi issues at all, excellent room service and overall service

great hotel in a great location, plenty of parking, friendly staff and the food was great.

everything was great apart from wifi

laundry facilities would have been useful though i appreciate that might not go with the style of

nothing- well maybe a spa and swimming pool would have been the icing on the cake.

lots of parking available

breakfast was superb

spa not open yet. some public toilet facilities were in poor repair.

the pool needs a re vamp!!

exceptionally dog friendly with plenty of dog friendly areas in the hotel (inc the bar where you could eat and

right near the river with lovely gardens and a pool, fitness and beauty section

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

we used the jacuzzi and swimming pool which was lovely

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

location and hotel interior design was beautiful: kids and i had a lovely comfortable stay and enjoyed a swim

parking validation was easy. short drive to restaurants and laundry facilities.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

air conditioning and the gym

breakfast disappointing

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

big room , good wifi , great shower, comfy double bed , desk and 2 wee chairs which i liked, plenty of tea and

good location,easy parking and clean and tidy rooms. staff extremely pleasant and helpful.

nice veiw of golf course

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

the parking on site and near ease from the motorway was definitely a plus point

exceptional staff, clean rooms, great restaurant and room service with tasty food

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large

bar didn't stock ud83dude22 my favourite edinburgh raspberry gin

staff and parking and facilities

i could not get a wifi signal in my room (number 14). i could in the bar area.

the room was very spacious with plenty of room to work and use the wifi

large parking area, and very quiet and secluded.

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

value for money, room and bathroom were cleaner than some other more expensive accommodations, room service was

the fact that our 3 kids had a bed each

was superb as was the pool and spa area

always hate that car parking is extra!!

it had all the facilities we were looking for and parking

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

wifi code written on paper when room key issued

ambience with comfortable rooms, tasty breakfast, very clean and comfy, small private parking, great location,

enjoyed the breakfast and the staff were great, even phoning me to tell me i d left something

breakfast was great - good selection

really friendly staff and excellent breakfast

early check in and late check out times available which is excellent

/ restaurant with great food and beer, room was excellent and airy, nice shower / toiletries and wifi very good

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

room service but accept covid restrictions prevented normal service

so i couldn't phone room service from the privacy of my room

overall a very great overnight stay with the kids, thanks

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

nice and clean, great breakfast

the food and free wifi are an added bonus

reliable staff, quick and easy check in, comfortable, clean and quiet rooms, plenty of courtyard parking, pleasant

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

small desk was handy and the wifi worked great in our room

big parking lot, price is good. bath room is quite new.

like the excellent, large, free onsite parking area

great gym and work spaces

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good

everything is new, great restaurant for dinner, room service

wifi was strong and location was very convenient

the wifi was good, very fast

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

wifi could have been better

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

the rooms are spectacular and free wifi and sky tv

the laundry service was good

ordered pizza from room service and it was lovely

the breakfast was excellent at a very affordable price

the wifi connection was terrible

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

friendly, helpfull staff. great food, large comfortable room. plenty free parking. spot on!

was great, room service and some staff very helpful

laundry facilities would be useful, but in every other respect it was great.

kids were only allowed to play pool until 9am

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

nice bar and comfortable surroundings

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

the wifi was not available in the room but was else

great people watching from the bar area

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

breakfast was perfect 10/10

no information in the room about wifi, no do not disturb sign and for the money i m disappointed we didn

the room service was a bit too expensive

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was

from the slight room service issue (which we got sorted) absolutely nothing it was an amazing

the complimentary mini bar is

noisy from 6am on the saturday morning as our room was directly below the kitchen and restaurant

2 days for a laundry service

staff was very helpful with info on laundry service.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

lack of guest laundry as there were no laundromats nearby.

reception area, bar and room were all really good. the gym was very good.

laundry service

incredibly handy, great to have the same day laundry service.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

nice breakfast with variety of choices even can order omelettes

breakfast was varied and good quality mist enjoyable

the breakfast selection was very good

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

have had self wash facilities so that we could do our own laundry as we were on a long trip

booked the wellness suite and managed to get the spa to ourselves for the hour

oh also the wifi was very strong

early check in

food and drinks at the bar are great as well and topped off with a cracking breakfast

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

wifi only available in public area, not in bedrooms.

staff alllowed slightly early check in which was appreciated due to long train journey

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

breakfast and stay staff were excellent and even gave a goodie bag for the journey home we arrived

breakfast great so many choices

good add sized rooms with wonderful room service available

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

wifi fast enough for remote work

a early check in option with a fee

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room

the wifi is amazing, and the hotel is clean although they clean very late, and after the 1st night the

wifi was free and worked very well

the room service continental breakfast, far too much food for two people

we stayed over christmas and they were very attentive and excellent in accommodating the kids

the sofa bed for kids kept sinking so kids got a bit scared

breakfast was too expensive so we ate elsewhere

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

the bar was shut early.

breakfast in the morning was delicious and lots of variety

lovely building, cosy room, staff really nice and breakfast was fantastic

bar was well stocked and staff were always happy to help

no room service or evening restaurant, however, lots of restaurants around the hotel.

i requested an early check in and this was

very nice allowing early check in

free wifi

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

there were plenty of good eating close by as well as a laundry and supermarket across the road

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

not a problem will 2 kids who were up then, but could be an issue for some

great location, good check out time, good wifi.

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

didn t like how when you had room service the sheets in the bed were always tucked in it was hard to get out

it had a kitchen which would be really handy if better equipped

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

gripe the gym was very small and basic for such a prestigious hotel (fair play to lady in the spa who

incredibly pet friendly.

we took advantage of the laundry service and was fab

to little food menu and a lot of kids about

rates, location, clean and comfortable rooms, free wifi, friendly staff

due to long flight,we asked early check in but they refused although the had free rooms

if you decline a room service you get a complimentary drink - great

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

laundry rooms and other storage cupboards were all open and messy these were still open for

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

the girl who served us in the bar and brought our room service up was so lovely and chatty

wifi terrible

why can’t guests without kids open the windows

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

room service was fine

room service menu could have a bit more choice

no laundry slips or bags in room.

like the fact i ended up at the hotel myself due to wife having to work but freedom from the kids for a night

we had room service twice, and the food exceeded expectations

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

clean, minimal, on-site bar and restaurant which was excellent good location.

body towels had a weird smell, something wrong was with the laundry

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

outlook on to back of buildings with laundry(

laundry was the only problem

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

handy for town and good parking for 10. excellent pool for kids

breakfast was very good a good selection of food. bar service was excellent

my pet peeve in a hotel is housekeeping knocking/opening your door before your check-out time

air con or room service

free gym access, room service

there s gym and pool table

second to none. good value for money, though breakfast is expensive and cuts off too early.

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

had laundry room door open at 7

laundry options are expensive

great wifi connection

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a guest self serve laundry would also make this great hotel even better

the same day (24 hours) laundry service should be made available.

they even allowed early check in and the hospitality was upto the mark

parking and spa and room very spacious and very good service if need anything at any time

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

the staff were okay but they briefly lost my laundry

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

a laundry room or a place to dry wet clothes would be nice.