(we asked for laundry, parking, restaurant etc) super large and

they were having problems with wifi and so this was a disappointment

torres vedras itself is a lovely town with great restaurants and bars and historic interest

the bar and lounge at reception were small but we eat out so no issues really.

no running hot water in the bathroom only one staff member to run everything, bar included

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

quiet, modern facilities, friendly owner and great breakfast.

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

gym facilities (minuscule), with very little equipment

i had two services in the spa - a facial and a massage - and both were wonderful

amazing breakfast, fantastic swimming pool, sauna and spa

also had the most relaxing massage at the spa on site, highly recommend

indoors is very beautifully designed with a lot of lounge area, our room was clean, spacious and comfortable

in mind everything was fantastic, the parking outside is underwhelming to say the least

wish the spa area was a bit more upgraded - e.g. the steam room to be nicer and more steamier.

think there is a big gap between breakfast and the offerings the restaurant has in the evening

gym could have been a little better as it was very basic and the treadmill was always taken by one

price of drink at the bar was very expensive and if you ordered a glass of wine the glass measure was very small

would be great if parking was available, especially when travelling with kids, but we understand it can be a

there is a large pool on the terrace

clean and quite big water pool

another thing to be aware of: wifi is not the strongest, so if you need to work remotely, rather pack your own

property in an awesome location just north of ericera, nice and quiet with awesome pool area

what made the stay ( over and above the very secure parking on premises ) was the staff

parking right next door modern room and facilities

to town center and all attractions secure car parking

good breakfast, many choice and fresh food.

very clean, comfortable, good breakfast, 2 minutes from the palace.

laundry service takes 48hrs.

there is a good amount of parking spots

not only is there space for real swimming (equivalent to 4/5 lanes of 25m) but it also has those spa water jets

hours for the gym

for a 3 star hotel, the breakfast has a very decent variety and the bar is amazing, located on the 3rd floor

the room smelled of sewer gas and wifi barely worked.

wifi and breakfast very poor.

the breakfast

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!

very noisy, no wifi in the room, horrible pillows

small room. rip off getting laundry done

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

very little, maybe the bar area could be a little brighter. it was rather dull.

the view is amazing and the breakfast is just the best

big free parking behind the hotel. room and breakfast was ok.

breakfast excellent

to the hotel and parking was easy, check in and staff very friendly and more than

the inhouse bar didn't have any food available, just cakes

pleasant reception staff. off road parking and the hotel was clean

does't work internet wifi

the swimming pool and the game house where a bonus

,i have to say i have never been blown away by a hotel before, so attentive, nothing to much, the pool amazing

there is a pool and a pool house with a billiard, kicker etc

the pool in the back garden was superb and the games room beyond just finished it off

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

free parking on site and sintra historic sites are only a short drive away

is amazing and large - good for staying with kids great location sintra view nice pool friendly stuff nice place

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

excellent hotel with a fair price. staff is very friendly. excellent place for kids.

activities staff was also great with our children and the reason why our children loved the kids club

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

no indoor pool

the wifi was very poor less than 1 mbps

the breakfast was delicious and plentiful

clean and nicely decorated hotel. large swimming pool. close to the airport and the center.

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

same with the bar and drinks prices

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

the breakfast was great, the pool was long for swimming and the people were super frindle

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

no laundry service provided.

laundry detergent for the sheets was scented a little which one out of three people have problems

lovely breakfast, lovely setting, very helpful staff! excellent location.

guesthouse - philomena went well above expectations to make our stay enjoyable, including a late check out

lovely pool with fabulous view

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

wifi signal was weak and was not working in the room (#22)

is a nice hotel in sintra with delicious breakfast and well equipped, clean rooms

located 2 minutes from the centre of town. clean property with a great breakfast.

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

excellent hotel large rooms pet friendly! very clean, and great service

super location and very kids friendly and helpful staf!!!

our group found something we were happy to eat, including kids

would have been nice to have a self serve laundry.

all great. breakfast wonderful!

the staff was very friendly, the location is perfect, the bed was very comfortable, and the breakfast was very

great breakfast. staff was very helpful.

coffee maker/tea, water, and mini bar included

there is no room service from eight at night

understaffed no one available in the bar most of the time no map of town available

breakfast could have more choices

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms

the hotel was excellent. the breakfast was amazing! the location was perfect near the center

there is a garden and a pool, some nice walk and a place to watch a sunset

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

day spa is

one way system which will require a 15 to 20 minute drive to return if you are unable to find a parking space

our kids loved exploring the small garden/pond as well

the room had a well stocked kitchenette, and although we did not take advantage of it, we are certain that

parking mid-day was a challenge.

apartment, good shower, good but small kitchen area, two outside sitting areas

our kids loved exploring the small garden/pond as well

cleaner than usual ibis hotels nice staff bar downstairs if needed

didn't have time to have breakfast this time, but i know they have a very good breakfast

the bar onsite and restaurant are fantastic and very nicely decorated

wifi was terrible / non existent at times lack of towels

wifi connection was slow and signage, it was difficult to find without gps so maybe they could say

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

we would have loved a laundry rack and maybe a dresser in the room

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

there also is no info about room service, laundry service, restaurants, etc

gym was being refurbished

the weather meant the gym - outdoors - was almost unusable.

didn’t have breakfast

shuttle service was great

had a restaurant and bar and all things to make the final stop before heading back home after a long vacation

clean, modern, great service, great breakfast and free shuttle to the airport

free wifi, staff really friendly and helpful

24hr bar in the lobby

the room was clean great lighting'the bar in the lobby was nice beer was cold

it was clean, wifi connection was good, the staff very friendly and breakfast was superb.

super clean, super friendly and helpful staff, good wifi, very quit, close to lisbon airport.

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

they said they have laundry and dryer with additional charge

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

wifi not stable and broken shower

fast wifi ~150mbps

outstanding caring thoughtful staff wonderful breakfast amazing laundry service

location, outside old city walls so parking and driving to property were very easy but it was just a 5 minute

breakfast s continental

the breakfast was good and they give us all we that we asked for

parking, facilities

) the breakfast was probably the best for value (€10) and range that we’ve had at any hotel in our

the food and drinks at breakfast and at the bar were wonderful

the central location ,the parking, the breakfast, the staff,was above and beyond

the breakfast was a nice add, as well as the wine bar and patio. we really enjoyed this aspect.

it has a great breakfast

the book-filled living and dining room was just divine, we spent many hours by the fireplace reading and relaxing

breakfast was very abundant, and one could order eggs made fresh to your likeing.

the bar was delightful, with a wood fire, attentive service and wonderful atmosphere

gin bar cute and the books out of this world

recommend eating in the restaurant (book & cook), the food was great and the interactive kitchen was a unique

indoor parking is also provided for free

private secure parking garage

nice having wine tasting and the breakfast was excellent

since we asked for delivery from another restaurant (room service was not available) it would have been nice

parking place available under hotel

were told by one staff member it was just smoke from the kitchen and by another, someone smoking in one of the

there is a little golf cart that can help bring your luggage up from the parking lot to the castle and back to

the breakfast was very

knew that we needed to have the castle send a golf cart outsude the walls to pick us up and to take us out when

great experience! staff were wonderful ! breakfast was great!

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

the laundry is picked up only every second day.

pools could be cleaner, specially the outdoor kids pool, it was not dirty, but it had lots of little stones and

the gym could do with some improvement but it's perfectly workable

was a temporary wifi problem which was immediately resolved after bringing it to the attention of the desk

excellent buffet breakfast

large room with good-sized desk to work at, and fast wifi

good free wifi

to airport (had an early flight), comfortable bed, lots of space, connecting room with our kids, very

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

room service is excellent

was travelling with my 2 kids and when i made the booking i choose 2 double beds

is a unique 200 acre property, so you can run, bike, golf without leaving it

most guest at breakfast are wearing flip-flops with tank tops or dress as if they are in a gym

saw in comments before booking the hotel, that indoor pool is quite cold

from the staff welcoming us when we arrived at the hotel (with cold drinks and a special kids check-in, which

breakfast was