30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

early morning worker banging trays around with laundry outside our window

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

breakfast

the breakfast wasn t bad but can be better.

the breakfast options of everything from fruit, cereal, muffins and full english options was fantastic

ambience. staff. parking. location. dog-friendly.

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

two proper, very comfortable, single beds for the kids rather than camp beds which seems to be the norm in most

wifi was not easy to connect to

parking under the trees was a nightmare

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

excellent hotel and best location possible as the grosvenor casino is next door

luckily we put the latch on because there was kids in the room next door who had tried to open this

was with couple of friends on a night out to relax away from home and kids

was really good ,lots of choice hot and cold big spacious room nice shower ,air con , and casino right next door

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

spacious room with lovely breakfast and good gym and spa facilities

use of great gym and indoor swimming pool

swimming pool, sauna, steam room and gym were an added bonus!

the pool is too hot makes you feel ill and i'm sure is dangerously high

laundry and food plates outside room

then around 7 we woke again from laundry truck outside the window making loud noise for ages

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

there was no laundry service at the property which i personally consider as essential (it is possible given

noisy during the night with kids driving cars outside

very very good value for money, parking literally outside the door, very friendly staff

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

of kids running around, even going into the dining area

comfortable bed, able to accommodate our pet

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service

i would like to have seen a couple of guest ales in the bar but that is all.

well situated hotel with good parking

nice room tea and coffee clean parking free

wifi in room ( furthest away from the reception area) was poor

bed, clean, room service daily, pub carvery restaurant was excellent food and value

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

to check in even slightly early costs 15 and a late check out

out the back was dirty needed a good sweep up empty glasses from night before on all tables in bar this was at

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

a big big thanks to the nicest reception lady that helped me with early check in

24/7 room service

wifi worked great with no interruptions, amenities are very close to the hotel (shopping, bars,

location and good parking

said no room service and signs displayed dinner from 5

room service excellent

parking available

clean bed and very very good price. bar prices low until 9pm.

wifi was a bit patchy but there's good sky wifi reception anyway if you have access to that

good lighting in the room, free wifi, a clear tv were all positives

pet smell in the room, parking fee and road noise from the a45

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

free wifi excellent. bedroom good size and bed comfy

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

we used the gym & roman themed pool with was lovely

restaurant closed at lunch and limited menu for adults. kids menu was excellant

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

the gym and pool were fantastic

ordered room service and there was no need

very comfy with gorgeous views over the golf course

good range at breakfast. the pool was clean and spa facilities excellent.

breakfast was excellent and location was perfect

ev chargers weren t working properly

everything. booked at short notice as really good value. breakfast was fabulous.

the breakfast buffet could use abit of an upgrade

we had room service and the food was fantastic, steak was cooked to perfection

laundry service is so complicated and takes long time

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

would have preferred to have laundry bags

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

the bar closed at 1030pm, there was no residents bar

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

staff extremely helpful. breakfast was good, great location.

wifi did not work for me

room service excellent

staff, opening hours, strong showers and wifi

well equipped gym and wine was reasonably priced at the bar

the options for late night snacks were very limited. room service should be available 24/7

great bar and cog restaurant

very clean and hi tech a wide variety of breakfast which was good good service

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

tv was rubbish as channels kept freezing lucky i had my tablet which i hooked up to the wifi

friendly staff, very clean and comfortable room, nice choice of menu served until 10pm, lovely bar area and the

the food in the restaurant was extremely tasty with exemplary service both for dinner and breakfast

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

there was used laundry left in skips and rubbish i would not stay

laundry baskets full of dirty laundry

car park was dreadful. wifi seemed quite slow too.

were lovely and helped with bags pet friendly super comfy bed wish we'd managed to get there earlier to sample

will be back as a couple though, as don't think kids appreciated just how spectacular the hotel is

nice friendly atmosphere for both people and pets.

were in the annex and the room service didn't deliver to the annex, so i had to wait for the food and deliver

we stayed some kids were making a lot of noise in the crowd around 3 am

wifi for me was intermittent.

restaurant onsite and mini gym

kids running around unattended

com it said there was 24hr room service at the hotel but we were told there was no room service and they weren

laundry bag was used to line the bin in the bedroom by staff

warm welcome good selection for room service very comfortable bed

friendly personnel, good room service

restaurant and bar good. bed comfy.

a great location for our purposes, near the local town shops and golf club

laundry collection bins were located in guest walkways/ view near reception

wifi a little slow

no room service for food

fabulous breakfast!

ening meal was

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

have to go though pub bar area to access rooms but not really a problem

nice room, flapjacks included with coffee, late check out

lovey room away from the bussle of the bar area

cobs on the bar would sit perfectly in this lovely local pub

awoken on second night by laundry trolleys being moved in carpark outside my room

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

clean laundry - both bedding and towels

wifi and phone signal very poor.

wifi connection on offer was the worst i ve ever experienced

leamington spa and stratford on avon

bar loads of parking great access to warwick arts centre - a 10 minute stroll really fast wifi (like really fast

we didn't use the pool/gym, but may well next time

of parking, evening meal, bar and breakfast excellent, room clean and comfortable, shower excellent

the room, the comfort, the pleasant communal area, the evening food and outstanding breakfast and parking

made use of the lovely well equipped gym on campus

staff were very welcoming and i loved the room service

easy check in , great to have use of the gym

lady on the reception was very helpful and changed my twin room into a double and sent room service straight to

all good , no issues, daughter had room service and said the club sandwich was excellent

a high standard it had some ones dirty towel left and the telephone in the room didn t work and room service

swimming pool was closed restaurant was cold

understand it was xmas season, but still had plan to use the pool straight away with the kids

very peaceful and great breakfast

best equipped gym i ve experienced during my 1/2 year travelling from czech to birmingham country side

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

we briefly used the spa and gym and it was a well equipped space

pool was inop when i visited so i was comped into a nicer room by way of apology

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

the staff working in the breakfast time and also staff in the pool was very nice and friendly.

and the spa facilities were perfect

was decent, surprised it was deep but options for the kids in a smaller food

lots of parking on site too

it was a quiet, clean ground floor room with ample parking and good internet

convenient location for the nec, pet friendly and price was ok.

lovely little pet-friendly hotel

nice bar area, and lovely breakfast in the morning

friendly staff, great gym, excellent food, large clean room

golf buggies speeding in car park

staff were excellent, the room was clean & spacious, the beds were so comfortable too

were great really friendly, food was awesome beds very comfortable love the gym and

ev charging was extremely convenient. comfy room, great shower and a fine restaurant.

a lovely hotel with good parking facilities in a central location

maybe needed a little tlc but was adequate, good atmosphere in the bar and excellent food, ideal parking

the building is very pretty allowed an early check in

no phone signal at all but free wifi

continental help yourself bar was a lovely touch and included when purchasing a hot breakfast

we made use of the ev charging in the car park

the vending machine where you could get anything. 24 hour bar with a really good guinness

lovely, friendly team. from housekeeping to bar staff. well done guys.

being woken early by gardeners when we did a very early check in between 3am and 4am

the beds were really comfortable, rooms very clean. bar prices and food were good.

the hotel is very comfortable with the food and wifi good

also the bar wasn't open on a

had a lovely vibe and extremely clean breakfast spot on

this was a business stay, wifi was very important

of choice for the gluten free breakfast

staff in the restaurant and bar were fabulous

on site parking was also very handy

free upgrade to a better room, friendly and helpful staff, delicious breakfast, convenient free parking - couldn

the bar and

room service would have been helpful, but they were upfront that they didn't have it & so i made

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

no kids menu on room service, made dinner very expensive

very helpful and swift staff, gym access and a room upgraded and lovely and clean ud83dudc4d

the wifi was poor in the room

near the nec and they kindly accomodated early check in too

the staff we're nice wifi was not the best

no room service menu , big stain on the cushion on the bed

the gym was disappointing

no on-site laundry facility

laundry room on each floor is a good space

great location, great staff, very clean, allowed early check in as the room was ready

5 degrees so we ended up waking our kids and moving

ordering, amazing breakfast (good value too), great variety in bar food menu, best bed ever, fast wifi, handy

fabulous spacious room with complimentary mini bar and snacks. breakfast was brilliant too

the gym was excellent. the spa was very good. the room was quite large

could have been told about the 25 charge for use of pool/gym prior to booking

the rooms and the food there are lovely room service was quick

whole stay was chilled and the sky bar food was banging as was the thai curry on room service

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

size of beds, underfloor heating in bathroom, biscuits, dark room, kids slept well

kids were impressed with the underfloor heating in the bathroom

hotel drinks machine availability all day ,kids had a lot of fun activities

size of the king room and 2pm late check out as ihg club member

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

the room didn t have even a plastic laundry bag

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

pool is brilliant for the kids, beds are comfortable and rooms lovely & clean

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits

the dog as also allowed in the bar area and there is a path round the golf course you can walk the dog on a

the original room that we was in had no wifi or mobile network

comfy bed good breakfast good gym staff always very polite at reception and breakfast

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

wifi wasn t great

our stay at the mill on the soar very nice reception the room was clean and comfortable the breakfast was lovely

no wifi in rooms

parking is not under control of hotel, especially no one knows about the ev charger

pet friendly, good exercise area on road side of hotel

a little more choice at breakfast.

breakfast was excellent staff very friendly would definitely stay again and so close to the genting

nothing it was all great. maybe adding room service would be good .

sound proofing of laundry room

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

no laundry facilities but there was use of an iron and ironing board

room was cold laundry stacked in hallway outside of room

very friendly staff, good food, extremly comfortable bed and quiet. easy parking.

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

spa just swimming could be included in stay so you don t have to pay on the spot

spa facilities and room size

service and comfortable bed, clean room, and laundry

easy to get to from the nec and international train station ^^ great room service even when we desired privacy

really rude member of staff, phone didn t work, no room service, heating wouldn t turn down, uncomfortable

comfortable with good wifi connection

unfortunately the wifi wasn t working while i was there

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

it was clean, food at breakfast & dinner was excellent & staff brilliant

the room facilities,clean room, small gym, breakfast is available from 5:30 to 10:00

everything from start to finish was excellent. early check in, friendly staff and superb rooms.

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

wish for the tvs in the rooms to be smart tvs so that i and any other costumer who has kids or just anyone in

poor wifi signal at this hotel nearly every stay

gym is quite stuffy

free coffee / tea facilities, ironing and laundry available, etc

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

lifts weren’t working well on the night we stayed so had to keep taking stairs with the kids

the check in time is very late at 3pm but i was able to request and book a 9am check in at no extra cost in

laundry bags were outside the bar and restaurant for the while time we were there

laundry bundles left in the corridor

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

) were in corridors ,probably waiting to go to laundry

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

very little. laundry was clean and room nice and warm

ordering room service but prices seemed a bit steep for just a cheese burger plus a room service charge

wifi too slow - gave up trying

not enough pillows and high charges for room service

have the bar area open

parking close to entrance

we appreciated the late check out

says pet friendly but pets not allowed in the hotel - only in the coach house which is separate so no

continental offering at breakfast was limited

i asked byron whether the hotel offered 24 hour room service