hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

bar was great and reasonable prices

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

nice bar area with good choice of food

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

worst night's sleep i've had in my life and ive got kids

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

parking is easy, and the location is good for rugby

grand house, with a long driveway, free parking, gardens, quiet location

area with plenty of parking

we were only charged a nominal rate for breakfast which was much appreciated

lots of parking

no laundry service

no laundry facilities

especially receptionist and man behind the bar

easy check in and out. good breakfast. loved the ev charging station on site.

friendly staff, clean, comfortable with on-site parking. food is excellent. good wifi

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

bed was good. wifi worked well.

was fantastic break with my family spa staff was great gym and swimming was very good nice and clean staff on

swimming pool and facilities, nice room and great play area for kids

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

half a dozen feral kids running around dining room, parents uninterested in them

wifi throughout

could be a slight improvement with breakfast

breakfast room was well laid out bedroom was fitted with antique items: bed, bedside tables, creaky

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

excellent hotel. staff are so friendly and helpful. rooms are very clean. lovely breakfast.

room & bar were great

bar menu food wasn t very nice

location, beautiful hotel, very relaxing stay, bar food was excellent

ev chargers weren t working properly

the bar service is slow as not enough ataff

the evening meal was very good, bought from the bar menu and very reasonably priced

laundry pick up lorry arrived right outside our room at 6

great staff. comfortable room and great room service. have booked again.

bar and menu at most times of day including room service

the spa was excellent, hotel in general exceeded our expectations

even has late check out time of 12pm and housekeeping do not disturb you

if wifi was available that would have been nice.

facilities were great, good service. nice big rooms. fine hotel to go to with kids.

travelling as a family it s nice to have somewhere the kids can pop in and have lunch, a snack or even sit

insufficient responses to messages late staff didn't know times of breakfast nor about our late check out 3 in

wasn't cleaned whilst we were there room service finished at 9 and wasnt actually to the room bar did not stay

wifi signal was not good. this was the only point i can pick up

18 hole golf course, leisure centre with well equipped gym and swimming pool

the food was excellent. the pool and gym very nice

used the gym and pool area which also was a bonus

staff were very helpful the swim pool had kids lessons this was a roped off area and great to see kids well

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

retail and entertainment park close by, as is a fast ev charger (though it was not working during our stay)

breakfast staff very friendly good location nice room late check out room service

great reception n dining n bar area. very modern.

there was no laundry service at the property which i personally consider as essential (it is possible given

noisy during the night with kids driving cars outside

parking was good

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

also not sure why room service would end at 10

lovely pool and steam room.

the morning of check out i told the receptionist that i requested a late check out - which was approved, however

options though for the breakfast and dinner especially room service dinner options

spacious room, overlooking garden and golf course

good location. lots of car parking . also very helpful staff.

i was staying for a wedding so arrived early, and they did everything they could to help me get checked in

it was very clean and the facilities were excellent even have up to 40kg dumbbells in their gym

we used the on site ev charge points, which were a decent speed of an overnight stay

there was used laundry left in skips and rubbish i would not stay

facilities - no laundry services in-house or tie up

laundry baskets full of dirty laundry

laundry bins all outside the rooms, outside bins over flowing

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry collection bins were located in guest walkways/ view near reception

bar closes and no room service to facilitate late night meetings

there was a riverside bar area, very popular, but we didn t have time to enjoy

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

loads of parking

nearby parking well lite

i used the gym, it had a good selection of equipment and was clean and tidy (i was the only one there)

the spa bath kept turning itself on

parking facilities great

breakfast was lovely. location was great, plenty of parking spaces. love the decor.

they were serving fried eggs which i would have been embarrassed to give my kids

additional cost to use the pool rather over priced.

the spa is amazing the facilities at this hotel are great

the food was lovely too and the bowling alley was a great bonus for the kids

as the pool was under maintenance, we played bowling the night we arrived and my kids loved it

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

pet price too high

the pint at the bar was wonderful also

wifi did not work for me

5* breakfast facilities , food & bar were perfect ordered pizza arrived

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

would have liked the room service but unsure as to if there was any due to covid

breakfast where we had just come from a hotel which was doing breakfast not even room service to order a meal

out the back was dirty needed a good sweep up empty glasses from night before on all tables in bar this was at

wifi was not easy to connect to

plenty of parking space

nicely maintained bathroom really good quality bed restaurant food - choice and quality good room service

the wifi wasn't very good in the room

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

i didn't use the gym but liked that there was an option to

very clean and hi tech a wide variety of breakfast which was good good service

reception area and bar were very nice and welcoming

we also had dinner at the hotel s restaurant, cogs bar & kitchen, and it did not disappoint

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

weren t even told what the wifi was or any other useful information

tv limited channels. room service didn't answer the phone.

check-in, great room, great location, great bar and great breakfast

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

love the fact it has a swimming pool/sauna/steam room on site to use throughout our stay

my kids loved it, room was big and spacious for a family

1. spacious room 2. ev charge available 3. breakfast was decent 4. friendly staff 5. clean

laundry service is so complicated and takes long time

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

room was clean,great location for ice hockey, breakfast very good.

stay at a well known top country house hotel, and they also have beautiful historic rooms, great room service,

extra kids bed should be changed to more comfortable

breakfast was amazing, the bedroom was a nice size, the staff were very attentive, the cleanliness

breakfast was excellent, staff very friendly and accommodating

spa treatments on any of the days we was there, trying to relax in the spa when you have lots of kids running

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

the bar wasn t open long enough

bar at the front of the hotel, which may not be part of the hotel

overpriced . gym was awful may aswell have not been there

ordered room service and the food was brilliant

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

we had inter connecting rooms with the kids

was brilliant for my children and the breakfast was great

the gym and pool table were great.

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

plenty of parking including ample disabled parking bays

due to covid, no proper breakfast and spa closed but that isn;t the hotel's fault

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

good sleep very good breakfast staff friendly room very clean

wifi wasn t the best

very friendly staff. comfortable, clean rooms good wifi!

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

the setting is in beautiful grounds and the gym is well

bonuses: free wifi, free games room, complementary flavoured waters around the bar area

the room service only until 9pm

very little. laundry was clean and room nice and warm

room service

my room service meal wasn't very good. a poor steak

there is an indian restaurant at the rear of the building and we used their bar and outside seating terrace to

staff were fantastic, the bar man adrian, a real asset to the hotel

30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

early morning worker banging trays around with laundry outside our window

plenty of choice at breakfast and the new gym is incredible

has a small 'exercise room' which was useful but you also have full access to the university gym and swimming

it resulted where i needed to pay his bar bill of 55 in order to resolve the

also really valuable that use of the university gym (10 mins walk away) is included free

free parking, great breakfast, attentive staff, smart tv with streaming

the room, the comfort, the pleasant communal area, the evening food and outstanding breakfast and parking

clean room and friendly staff - great to be able to use the gym as well.

ease of everything. love the fact the gym is included. free tea / coffee facilities.

beds nice and big. very comfortable. bar area very nice size. staff very accomadating

bar food for lunch was cooked to perfection

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

then around 7 we woke again from laundry truck outside the window making loud noise for ages

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

bags of laundry left in passage way to reception

also hotel does not have a laundry

cramped room set above laundry room

in terms of our room, i think we must have been next to the laundry dept

kids are only allowed to the spa during specific times but it doesn t bother us

the breakfast in our room service was quick fresh orange juice lovely scrambled egg with salmon fresh crossiants

too many extra charges; service charge on top of tray charge was automatically added for room service, there

the mini bar is only stocked with water and fresh milk, the latter though much appreciated

great location for leamington spa town

pillows, room service was great, parking spaces were sufficient and easy to enter reg number at reception

the amenities were excellent in particular the space designated for pet exercise which was very much unexpected

staff very helpful. gym was good.

location near warwick castle, very nice staff, nice room and lovely breakfast and plenty of free parking

wifi in room ( furthest away from the reception area) was poor

i would like to have seen a couple of guest ales in the bar but that is all.

wifi was poor but happy with everything else

no lounge in the bar restaurant

the spacious room, comfortable bed, efficient wifi and excellent carvery

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

free wifi excellent. bedroom good size and bed comfy

clean with plenty of space. tv, full working wifi, parking on site breakfast,

the bar was a little lacking but the tables were great and it had a cozy feel!

the rooms were small i am just very disappointed that they charge 20 for a pet each night

room service staff so bad toilet flashing not work properly

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

i heard kids gate crashing the premises.

everything is brand new. lots of parking space.

no wifi in room was only downfall

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

room overlooking golf course really clean nice comfortable beds and fab pillows plenty to choose from staff

room was a good temperature gym was good for a hotel

ordered room service and there was no need

stunning grounds, amazing food and accommodations, beautiful rooms and facilities such as the spa and pool

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

we got two single beds instead which disappointed the kids

the kids single beds were very squeaky and uncomfortable for them.

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

bar of chocolate too (nice touch) meal in bar area was delicious beautiful grounds to walk our dog

the facilities are superb, including a swimming pool, spa and gym onsite

had to wait for room on arrival. restaurant was closed so we had to have room service