lovely place, stay here on business every year. super swimming pool in spa building.

at breakfast, friendly staff, lovely old building and beautiful room, good location near to golf course and

property is beautiful and the whole location is like staying in a grand house very good parking and very nice

m very satisfied with my stay at this hotel and spa

and grounds are so picturesque, the room was lovely and very clean, the food (room service and breakfast) was

lovely friendly staff, nice outdoor tub, good room and delicious breakfast

should have booked direct to get the breakfast free!

location for access to good hope hospital rooms very clean well appointed spa facilities available but we didn

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

breakfast, staff, grounds, room, spa, bed

room was next to the laundry room

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

more chairs in the swimming pool area

the outdoor areas and activities for kids are great

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle

only complaint would be the cost of the food in the hotel bar for dinner

family room booked was actually 2 rooms, so parents away from kids

being on the top floor with kids, lots of stairs. bar prices expensive.

laundry bundles left in the corridor

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

laundry bags were outside the bar and restaurant for the while time we were there

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

good location, warm welcome, friendly staff, well appointed room, great pool and good food in the relaxed pub

pool is brilliant for the kids, beds are comfortable and rooms lovely & clean

was clean lovely size for a superior and reception staff were absolutely brilliant,polite room service and bar

friendliness and gym

prices of food and drink. room had no bath. kids camp bed really uncomfortable.

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

low staff number on breakfast

everything was fine from the bed to the breakfast used to use travelodge but not anymore

t like the idea of pet friendly hotel, this will always affect how clean a place is bedsheets didn t feel

nice and helpfull recepcionist, teasty breakfast, wifi works correct.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the

phoned for drinks from room service and there was no answer . room was a bit dusty in places

bar seemed a little under staffed for a saturday evening

the kitchen was really busy as a result and so there was then a massive wait for room service - took 45 minutes

maintained, good parking, nice duplex suite, nice bar and restaurant

room, we had an exceptional meal, the staff where brilliant and the spa/gym where very nice

the bar area has atmosphere and a good selection of drinks & bar snacks

no access to pool

comfortable room and facilities. got an upgrade. great room service.

bigger parking area

overall stay was fantastic, the staff spoilt my pet and he enjoyed the grounds and the room

couldn't get on to the wifi but only there for one night so didn't bother us.

friendly and welcoming went out of their way to help breakfast very tasty room clean and tidy would stay again

the breakfast was very nice, loved the waitress service

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

the location, facilities, space for parking and the services were splendid ud83dudc4c.

room was opposite laundry and staff on first morning were far

room service was satisfactory

used to room service options

lack of room service

room service was not available

we were at at 10pm we witnessed a man get attacked and then get chased away by another man with golf clubs

bar downstairs for drinks but didn't have time to partake of an evening meal or breakfast

wifi in our room kept dropping out - we tried to stream a film (the tv was busted but

comfortable beds, very clean room and exceptional room service

the building is very pretty allowed an early check in

to supermarket, and 20 mins to city centre by walk -staff are friendly cons: -there is no self-laundry, otherwise

the handset needed cleaning the wifi was difficult to connect to for my third device

wifi kept saying not connected but annoying

chose the hotel as they advised parking facilities, wifi and restaurant facilities

i liked every part of the hotel especially that gym.

the sheets had some scuff marks but well may have been from the laundry press

bar could do with a better choice of spirits

staff very friendly great location clean brilliant gym and pool

no spa or swimming pool

pool, breakfast

laundry pick up restricted to 3 days per week not the five days advertised

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

had bed and breakfast and ticked the boxes

modern rooms, suited us fine as a family of 4 with 2 small kids

comfortable had everything we needed including safe - fan - tea and coffee facilities - on site parking - friendly

central location. parking. breakfast. clean fresh room

had to work in a busy bar area in the evening due to lack of desk space and wifi connectivity in the room which

good location for access to the belfry golf course

excellent breakfast great location

room service excellent

kids running around late at night

no early check in

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive

they signed me straight up so i could get late check out for free

sofa bed in family room was a little uncomfortable for larger kids

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

booked it for the laundry services

relaxing bar and lounge area

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

the breakfast was lovely and hot

also ran out of water at the gym on two days, maybe a water

great welcome checking in and also early check in

is good, stayed at other clayton hotels and my kids loved it

wasn t any chocolate spread so my kids were not happy

also the night staff may not be fully inducted, as when i ordered room service one evening the member of staff

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

having to go out of my room to use the laundry room to get my shirt ironed

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and

only the bar was close at 9 pm not very good

lovely breakfast and lovely sitting outside in the

have room service to order as we never finished at our wedding reception until 1am , ensuring everyone

lovely room, aircon, kitchen, sofa, bed everything was fantastic

the rooms are a fantastic size. the separate lounge area with a small kitchen was great.

was expecting room to be small but there was plenty of space! great to have a kitchen.

our room was fab. we upgraded so we had a kitchen and sitting area.

had a kitchenette, sofa, bedroom, and shower room

spa area was a little tired

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it

we especially loved the bubble lounge bar which is inside the building

lovely bar and the room was perfect

no breakfast room service

gym is open 24/7

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

great in room facilities, good late night room service

liked the fact that you could get great room service when the restaurant is full

room, excellent breakfast, and kind staff who went out of their way to honour requests

lovely comfortable bed, gorgeous room, great parking and lovely staff. fantastic breakfast

lovely staff, accommodating to our pet, clean room, modern bathroom facilities

wifi a little iffy and very slow with little bandwidth - otherwise a1

warm welcome tamworth needs more hotels like this that you can take a your pet dog to

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

no room service, no cleaning,

the ony channels i could watch was 1 or kids programs all the others were jumping

less people using the wifi ud83eudd23

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

room service menu could be some better than the one in room.not any choice

he went ahead to blatantly lie to me that it was from the laundry

the standard 'leave laundry in bath if replacement necessary' is a

was able to check in early, staff were great from the guy on reception where we got an early check in and then

comfy bed!, central location, room service

very friendly staff, both on reception and delivering room service

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

wifi password hard to find. pillows could have been better.

wifi connected but was so slow was unable to download photos on facebook etc.

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,

i hope they will introduced a new family rooms for small kids

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

centre staff was very nice and helpful the room was clean and tidy bed very comfortable on site parking

one lift working, car park very tight and a number of spaces taken by laundry carts

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

staff and cleanliness and late check out

good room with tea and coffee and wifi, fantastic location and excellent staff

yummy breakfast

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

breakfast was so good.

excellent breakfast with plenty of choice

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

we had lunch in the bar and it was delicious

choice of early check in or late check out there was bits all over floor and there was hairs in bath still

fantastic room service

fabulous breakfast and good gym space

your laundry charges were expensive

the beds and facilities (gym, restaurant and bar) were really nice. staff were very attentive.

the breakfast was really good as well

room service and dinner was

tried calling room service twice at 10

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

room service was amazing.. pizza 24/7 is a brilliant option for hungry guests!

the worse night with the kids i’ve

the late check out was a bonus and the staff really pleasant

the wifi signal was a bit weak therefore we could not access the apple play feature properly

clean the room at inconvinient times, the mini bar attendant would knock once then just come in, laundry prices

great room and late check out

view was excellent, and the room service was delightful.

pool gym was amazing jacuzzi was beautiful ud83dude0d breakfast was amazing an staff was

pet friendly and

easy check-in, clean comfortable room, pleasant staff, good wifi

staff friendly and accomodating with early check in

my kids get treated like family

we travelled as a family of 4 (2 kids) the children were given activity packs & a little goodie bag with biscuits

kids loved making their own pancakes

coffee machine coffee very bitter look careful at final account, attempted to charge for laundry cleaning,

to be much more about caring for customers welfare through extra insight on their needs not a laundry list of

used the gym on one

hotel is right next to the canal with bar and restaurants

breakfast and gym

weirdly there's an outdoor laundry at the garage nextdoor

excellent breakfast

room service was efficient and food tasty

quirky little bar to walk into, staff were helpful and friendly, extra late check out on sunday until three

room service after 10

lifts were out of order (not the hotels fault) so had to share the service elevator with the laundry

they were shocked to see that the bed had not been made and dirty laundry had not been replaced

the security put in the laundry lift because the other lift wasn t working which is fair enough

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

everything was included in the rate, breakfast, all items in mini bar etc

even had an ironing board and laundry options, which is strange because i haven t seen that for a while in

they made us sleep in basement next to loud laundry

the reception staff are very helpful and worked very hard to accomadate our early check in request, we really

perks such as fresh fruit and some chocolates and candy floss really went down well with the kids

the drinks in the bar were a little expensive

drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also the laundry

40am sunday morning by the laundry van loading & unloading linen/towels etc

this in itself is ok until the laundry truck arrives around five in the morning

too noisy. laundry van loading/unloading in the car park at 05.15 in the morning.

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

hotel was very comfortable and spacious clean and friendly staff they gym and steam room was lovely the breakfast

every member of staff was helpful and so kind to me and my kids

hotel in ideal location, clean tidy, friendly staff, breakfast on offer was very good, good

delicious breakfast specially menu according to satisfied ud83dude0b my kids , healthy, fresh dining

car park is terrible, so tight and staff left loads of laundry trolleys obstructing the car park

so bad, very tight and expensive , when we left we had to get out of our car to move a load of laundry trolleys

breakfast range of foods was fantastic & price really reasonable, especially as children eat free

no early check in available and then a large queue to check in at 5pm

i used the gym which was good for a hotel and all the equipment worked well

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

i was given the 1st night but complained as it was next to the cleaners room where they dump the laundry at

i love this place ,kids enjoyed every bit of it

the gym was good

great breakfast, very good wifi, friendly staff.

plus bar open until 1am

being woken early by gardeners when we did a very early check in between 3am and 4am

if they had interconnected rooms for families with small kids.

bed extra comfy. very pet friendly. good for meal. good breakfast.

ev charging was fast and convenient

will stay in there and the hallway was horrible - this was 8th floor and they had bags of dirty laundry on the

no dirty laundry)

things that could be better are replacing the old towels and improving the sandwiches in room service

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

we got offered a complimentary late check out of an extra hour also which was nice