flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

they had some more child friendly options on the room service menu

lovely and clean very welcoming , clean rooms and great bathroom good food and pet friendly

wifi kept disconnecting could be an upgrade for a stronger signal required

good value and clean and tidy great parking

rooms parking, food choice. ground floor twin room .

the women behind the bar were so lovely and really helped me out

property advertises free wifi, but actually there was no wifi at all - it was impossible to get a signal on any

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

pool

free parking, free use of leisure facility. large room .

with all the restrictions in place how breakfast worked how dinner worked how to book swimming gym and so on it

we asked for an early check in as we’d had a long drive and had to go to a funeral

evenings spent in bar with good food wine and plenty of chat with other guests and staff

lovely gardens and very pet friendly

is no room service or food during the day, and as it is a good 20 mins to the nearest shop, it would help

were in room 41 which was lovely but could not log in to hotel wifi

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

early morning worker banging trays around with laundry outside our window

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

was in a convenient place for where we were travelling to, good car parking facilities and the bed was very

the flexibility of being able to order food in the bar & eat in our room was a lovely

breakfast

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

pool gym jacuzzi sauna

wifi. but to be honest who cares

is supposedly a pet friendly hotel, however the dining place and the breakfast place are not allowing dogs

bar, food, room service, spa, golf

lovely location and the spa and pool were great

we used the on site ev charge points, which were a decent speed of an overnight stay

good location. lots of car parking . also very helpful staff.

early check in was accommodated but ideally not worth £15 extra

24/7 hotel check in, private car park, city centre location, bar open till 11pm and guests can stay after closing

except people banging on the doors below us for an hour between 1-2am, waking all kids up

had wedding reception on loud music kids running around screaming room above the outside smoking aera when had

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

have to go though pub bar area to access rooms but not really a problem

room was directly over the wheatsheaf bar and saturday night is karaoke night

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

we were also not told the wifi was free and given the password, we were unaware of this

loved your english breakfast

breakfast was nice

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

spacious room with lovely breakfast and good gym and spa facilities

we travelled with a dog and the hotel was completely pet friendly

also not sure why room service would end at 10

great location, fast check-in, good staff lovely family room. nice to have a pool for the kids

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

good size room, very comfortable room service and food great

of kids running around, even going into the dining area

was excellent and a special shout to to josh the bar manager

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

breakfast is amazing

on match day could not go into bar , yet people at the match could go to the restaurant

room service even though hotel very busy with rugby match crowd in advance of premiership match in

there was no laundry service at the property which i personally consider as essential (it is possible given

noisy during the night with kids driving cars outside

and comfy bed good off-road parking and bar very good amenities nearby

late check out and friendly staff

ease of location and free parking

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

kids meal the fish had bones on my daughters fish they did change it asap

the addition of a spa or swimming pool would have made the experience more worthwhile

swimming pool was too cold! especially for kids.

we had room service and the food was fantastic, steak was cooked to perfection

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service

the reception and bar staff were great

its medieval look and feel without us modern folk having to sacrifice the current amenities like wifi etc which

ev chargers weren t working properly

the breakfast in the dining area was perfect before heading out for the day

breakfast room was well laid out bedroom was fitted with antique items: bed, bedside tables, creaky

great bed - plenty choice at breakfast great staff on the reception lovely area

wifi was not secure

room & bar were great

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

then around 7 we woke again from laundry truck outside the window making loud noise for ages

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

room service came in without knocking at 9am

the wifi is not very good. depending on room it can be decent to unavailable.

of paint very large windows very limited opening space resulting in very limited ventilation no room service

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

i loved the breakfast. i loved the room.

it's a great place to have people meet up with you as it has a friendly bar and a comfortable lounge

fab stay as always fab staff fab breakfast fab room and fab price

the bed and less noise in the morning from laundry lorry and other guests banging door's

staff secure parking for contractors bar inside lobby food next door, overpriced so had to go for a trek to find

spotless modern hotel free wifi short walk from the station and town centre

were friendly and very helpful,the hotel was spotless and the location was excellent plus good parking facilities

breakfast could use some more options specially for kids

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

clean comfortable free wifi and really friendly staff

location great price great room great staff great bar and selection of drinks very clean and

room as the hotel been refurbished ,loved pod bathroom ,breakfast had everything you wanted

and it s pet friendly

also was hoping a rooftop bar with a dj to vibe out on a sunny

and stylish hotel, excellent facilities / bar/gym etc

very nice breakfast

i didn't use the gym but liked that there was an option to

gym is so

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

laundry service is so complicated and takes long time

would have preferred to have laundry bags

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

be aware of this if you're travelling with family and kids

very clean and comfortable. good breakfast and very friendly staff.

always clean & warm, food & drink reasonably priced, large free carpark & wifi & a desk in room.

room was comfortable and big for my kids to play in while either waiting to go for food or before bed

good park for the kids to keep occupied

free wifi throughout

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

breakfast and coffee was great

a lovely feel to the bar and the room was large and bright with a good sized full bathroom

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

hostel room, however the coventry hill is a proper hotel, lovely clean rooms and loads of onsite parking

i heard kids gate crashing the premises.

in serious need of a refurb, and no room service or bar during the day

location , bar , food

the bar wasn't open in the afternoon when we arrived

pet fee for sure

stopped before nice bar and food ud83dude0b

good lighting in the room, free wifi, a clear tv were all positives

food aimed at children had to have adult meals needed smaller portions aim at kids

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

very comfy with gorgeous views over the golf course

really nice size room. comfy. very friendly staff. ev charging points

the hotel and our room was spacious and clean as was the pool

although the wifi is good the speed of the internet is poor at times.

there is plenty of parking and the room i stayed in was very nice

daniel in the restaurant and chris in the bar both went out of their way to make our stay special

would of liked to have breakfast but we did not make the 9am deadline

didnt have breakfast or stay longer would love to bring our son and dog

from the receptionists, waiters, waitresses, hotel manager, bar staff, absolutely every single person

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

room size, view, cleanliness, gym, breakfast buffet

not much choice on tv for kids. price in the bar/restaurant

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

kids running up and down the corridor most the night , and the fact you only get 4 milks and when

the hotel has an excellent kitchen

understand it s a pet friendly hotel but there should be separate floor and rooms for people traveling with

room service worked well

had an issue with some dirty laundry from previous guest being in the room

i do not mind pets and this hotel is pet friendly

i wish the bar was open 24 hours. ( no real issues)

not to like, staff were excellent, we had our old dog with us and they made her very welcome, bar staff were

kids pizzas fine, starters very good

the bin and laundry area that is overlooked by many rooms could be covered.

there was no laundry on site for guest to use.

buffet didn't have much choice for its size, didn't see any sugar around or chocolate sauce for kids to go with

lovely breakfast, gym and very quiet considering the location....

clean excellent (small) gym with full set of good quality equipment easy parking at discounted rates comfortable

facilities - no laundry services in-house or tie up

laundry bins all outside the rooms, outside bins over flowing

there was used laundry left in skips and rubbish i would not stay

laundry baskets full of dirty laundry

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

faced this experience at previous day of my check out, laundry was not returned on time

as we'd only booked for that one night, with the aim of relaxing and sleeping in away from our kids the whole

hotel decor downstairs was lovely as were the bar staff

clean nice room and beautiful bar area

the gym is tiny with no treadmill or floor

laundry facilities

no laundry provided

we ate in the bar and the food was simply superb

room service was great and lots of options

only thing i could say is a better room service menu, as it was only food on the menu and an earlier check-in

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

bar and restaurant in the hotel was very good

gym was amazing and very clean, so impressed with the range of equipment

bar is open late for drinks and food

had a perfect stay, leanne helped us finding a pet friendly room on the ground floor, and offered us a comfy

plenty of parking spaces

would have prefered a proper menu in the room and an option for room service due to having a dog i didn't really

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

wifi poor in room but ok in lobby

wifi was horrendously poor

ev chargers not working and required some stupid app in any case

electric car charging bays where over grown and you could not fit into them without parking in a bush

the staff were very friendly and welcoming, and our spa visit before dinner very relaxing (pool, gym, sauna)

brilliant gym and pool

we stayed some kids were making a lot of noise in the crowd around 3 am

weak wifi at room.

they weren't serving food at all that evening - we had travelled nearly 4hrs with two challenging kids in extreme

good bar service too

food available after 9pm, no room service after 9pm as chef goes home, not even vending machines after travelling

laundry is missing

would have liked if there was a laundry service.

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

good location, clean rooms & free wifi

easy parking, great wi-fi, could ve fault the staff or the breakfast

leaky, the radiator was blasting heat and turning it to frost didn t change anything and the wifi didn t

didn t use wifi so can t comment on that

free parking

the wifi could not be connected to

friendly and helpful staff. parking laundry, cleaning service

couldnt get on the wifi nothing in the rooms to tell you what the wi fi was

wifi didn't work upstairs

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

great location, very friendly staff, comfortable rooms and plenty of parking

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great

24 hour bar ud83cudf7b

nice bar area with good choice of food

the wifi was very unreliable, the tv lacks some functionality

and a little crack on the wall, also we stayed for christmas dinner lastnight food was good bar was open all

laundry collection bins were located in guest walkways/ view near reception

the breakfast and dinner was superb, food was cooked perfectly and extremely delicious

wifi was rubbish

evening meal & breakfast were good quality

plenty of parking

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

laundry piled up in reception

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

15 for pet per night.quite expensive

wifi was speedy