of information in room eg wifi codes also lack of storage in bathroom it would have been nice to have a unit to

a single female traveler i would have preferred to eat dinner in my room but room service was not an option

convenient free parking

stay at this beautiful property with free secure parking in the centre of kenilworth

the bar service was very slow and understaffed.

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

price for good breakfast and kids go free was very generous offer

the kids loved that they could get what they wanted for breakfast

hotel drinks machine availability all day ,kids had a lot of fun activities

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

no laundry facilities but there was use of an iron and ironing board

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

sound proofing of laundry room

nothing,great free parking too!

very little. laundry was clean and room nice and warm

needs a massive makeover inside and out we were on a golf tour and none of us were prepared to risk breakfast

there is an indian restaurant at the rear of the building and we used their bar and outside seating terrace to

and rooms are smelling i had to ventilate the room before stay and had to ask above room

wifi too slow - gave up trying

lost laundry for over 2 days

poor wifi and no mobile phone reception in conference room

very friendly staff spa staff very attentive lovely pool games room for

good access to leamington spa, warwick or stratford upon avon

swimming pool and gym were excellent

great location. parking good. public transport nearby. good facilities.

loved the spa in the bath

bathroom has shower and is clean breakfast is good wifi connection is fast

has a small 'exercise room' which was useful but you also have full access to the university gym and swimming

wifi was very slow

ideal location for warwick arts centre. helpful staff. great choice for breakfast. free parking.

not enough blue badge parking spaces -i couldn t get one.

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool

clean and spacious room, good breakfast, complementary parking, strong wifi.

the bar and restaurant area are very modern and comfortable, great if you re going to anything in the

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

lack of wifi in my first room

also great access to both leamington spa and warwick

location, good parking for disabled

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

nice to be able to use the gym and swimming pool.

from bedrooms that side but a good bit along so hiding the lovely building from view to from golf course but do

helpful warning in advance about app to use for ev charger

laundry collection bins were located in guest walkways/ view near reception

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

setting the staff the food the bar the room i just could not fault a single thing we were made most welcome and

wifi a little slow

breakfast was nice too

plenty of parking, nice bar and lovely outside garden. inside is old but very clean

convenient location for the nec, pet friendly and price was ok.

the bed was very comfortable, and the breakfast and room service were of a good quality

bar and table staff were friendly and efficient making excellent food even more enjoyable

wifi connection wasn't very good. the stairs was steep and narrow

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

cramped room set above laundry room

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

also hotel does not have a laundry

bags of laundry left in passage way to reception

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

laundry service is so complicated and takes long time

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

rooms, spacious comfortable bed, free wifi good location and a curry house across the road

location facilities new and very well maintained high level of cleanliness good wifi

and stylish hotel, excellent facilities / bar/gym etc

gym is so

well equipped gym and wine was reasonably priced at the bar

i used the gym which was really good

laundry baskets full of dirty laundry

there was used laundry left in skips and rubbish i would not stay

facilities - no laundry services in-house or tie up

laundry bins all outside the rooms, outside bins over flowing

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

5* breakfast facilities , food & bar were perfect ordered pizza arrived

room service excellent

the environment and strong wifi

price location shower breakfast

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

the staff were so nice and caring, the reception staff, bar staff, cleaners, everyone

lovely fresh decor, clean, bright and welcoming reception, bar and restaurant area

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

great bar which is open pretty much 24/7 to residents, with pizza available too

didnt choose breakfast

wifi worked great with no interruptions, amenities are very close to the hotel (shopping, bars,

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

that the wifi is only available in public areas.

the staff are really nice , the room service was great.

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

wifi coverage have been massively improved and is free

spa wasn t working for whole of my stay

food aimed at children had to have adult meals needed smaller portions aim at kids

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

pet smell in the room, parking fee and road noise from the a45

in serious need of a refurb, and no room service or bar during the day

cheap and cheerful and loads of free parking

ie cheese was dryed out and not edible ,room was very clean,but quite dated deco, said it was pet friendly but

be notified of which room is booked for a long period so they don t disturb us constantly with room

they had no idea about guide dogs not being a pet and therefore should be able to stay in the accomodation for

gym was quite tiny, but still great to have one at all

ordering room service was very easy and convinient

as always, poor wifi

a little overpriced. carpets abit stained. breakfast not included

expectations for what we expected to be a basic hotel, restaurant and bar area nice and room

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

very comfy with gorgeous views over the golf course

wifi very hit and miss too

comfortable quiet nights sleep - accept pets in certain rooms

poor wifi in room.

break feast ,no dog alowd in the restaurant ,pet friendly

we stayed some kids were making a lot of noise in the crowd around 3 am

the room service card instructs to dial '0' for assistance, yet the phone is not connected nor is there

offered a late check out as we were attending a funeral

gym area looks reasonable for 2-3 people to work out in but i did not use it

laundry bag was used to line the bin in the bedroom by staff

big clean rooms. great location for golf courses

good size (could swing a cat compared to many other hotels), staff very friendly, plenty of parking, i will

poor wifi in bedroom and virtually no vodaphone signal so wouldn't stay there again for those

bar doesn t open till 830 am

no self service laundry facilities as in holiday inn in usa

staff were so friendly and the fact that one of them took the kids to play bingo was a real added bonus the

good room and facilities, strong wifi throughout, fine breakfast, decent bar, reasonably priced parking

nobody's fault but the wifi went down in the evening, so unable to purchase anything, staff dealt with it

excellent breakfast

clean laundry - both bedding and towels

awoken on second night by laundry trolleys being moved in carpark outside my room

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

and the food was really nice and very tasty, also had a few drinks and cocktails in the bar first and again

re-instated foam mattress was very thin, could feel the base through it making it very hard room service cleaning

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

then around 7 we woke again from laundry truck outside the window making loud noise for ages

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

in terms of our room, i think we must have been next to the laundry dept

we spent time in the spa and had drinks in the grounds

the mini bar is only stocked with water and fresh milk, the latter though much appreciated

kids are only allowed to the spa during specific times but it doesn’t bother us

parking is good and access easily off the motorway

reception, bar and cleaners

they allowed us to bring takeaway into our room as they didn t offer room service

great location, free parking, reasonable room rates and excellent food and drink

fabulous, spacious room and bathroom. good food, friendly staff. breakfast was lovely.

bar closed at 12 midnight

drinks in bar not cheap

a minute walk from dorridge station! very nice breakfast and all staff are nice to us!

the food in the restaurant was exceptional and the included breakfast a delight

comfortable room good size staff very friendly and helpful breakfast excellent freshly cooked to

were made to feel very welcome, the staff were all extremely pleasant and helpful and the cooked breakfast was

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

the restaurant would be better separate from the sports bar but the food was lovely

selection of food at breakfast, kids under 12 eat free which is good

good food, great casino

room service even though hotel very busy with rugby match crowd in advance of premiership match in

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

the room, gym and spa

with massive tvs the pool is a great size and the steam room was never busy there were loads of kids playing in

there was no laundry service at the property which i personally consider as essential (it is possible given

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

and comfy bed good off-road parking and bar very good amenities nearby

noisy during the night with kids driving cars outside

good bar

the parking was easy but it was a comfy and welcoming

pleasant hotel, lots of parking, comfortable, good staff, well located

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

moved our room to a ground floor one, delivered room service silently, supplied a cot bed, high chair ready at

lovely grounds and plenty of parking

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

est holiday inn i ve stayed in ) and the use of the swimming pool , sauna steam room and gym where a extra

quiet, easy to park, easy to get to. breakfast was good.

the room was clean and excellent room service.

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

breakfast

we had inter connecting rooms with the kids

very helpful and excellent place for kids

laundry storage right outside room - how very badly planned

we stayed in a standard double room with breakfast that in lesser hotels would be marketed as a superior room

equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious

the restaurant and bar area was perfect and we had a really lovely

poor wifi, fitness centre now gone

difficult when it s a golf club for parking

swimming pool and gym

the gym in particular, three rooms, one with free weights, one with machines (cables) and one with

was excellent, atmosphere was comfortable, the spa was very good and always available, and the sent in the

staff and lovely hotel especial the kind chap at breakfast that made my kids pancakes

location, beautiful hotel, very relaxing stay, bar food was excellent

did i mention the wifi was free, and super fast both in room and shared spaces such as the bar

we had screaming kids running all around us, banging into the back of my chair

room that matched the age of the abbey, clean ,warm , lovely bathroom ,lovely welcome at breakfast,plenty of

the bar service is slow as not enough ataff

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

the drinks in the bar were expensive.

there was no fridge in my room to put my kids milk in

were charged 20 for our pet dog which was not mentioned

use of great gym and indoor swimming pool

close to golf courses and nec good location.

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

looked down on, my kids had just been diving and wasn't looking very 'posh'

free wifi not steady kept buffering

staff, clean, comfortable and was very impressed and grateful for the 2 hrs early check in and breakfast was

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room didn t have even a plastic laundry bag

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

very friendly staff and excellent three course dinner and breakfast

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

location, views, breakfast, dinner & watching england win

lack of information eg where to go for breakfast, what times breakfast was available, wifi codes

josh turned on the drinks machine so my partner could have hot chocolate then he brought us out a bar of chocolate

real noisy with kids parents awol probably at the bar

checked us in he allowed us an early check in which was fantastic as i was travelling with my young son and we

room and facilities excellent great gym and spa staff were excellent, breakfast options very

kids can stay at the hotel but cant use the pool- then the staff say its written all over the small

the complex and casino

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

1 lift working, it was busy, kids couldn't go into the pool without an adult in the pool with them, even tho

cost on gym/pool facilities is something that i would have liked to see included in the room package i

laundry room on each floor is a good space

no on-site laundry facility

everything was really clean and comfortable for our nights stay, with the late check out being perfect after

early check in. staff very accommodating and friendly. free welcome drinks and breakfast.

fun property, my kids loved it and so did i

laundry room was either freezing or boiling hot no way of regulating the temperature in the

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

it has a nice bar and the pool was nice and warm

lovely staff - esp reception staff - good gym/pool facilities and a comfortable bar with good

well equipped gym. good location for both warwick and stratford.

early morning laundry delivery in car park. 6.30 am and very noisy

food/laundry/refuse collection & deliveries woke us up both mornings from 5

how to use the safe, how to contact room service, wi-fi info, bar and restaurant times

spacious room with free wifi with easy check-in

pool was abit small for the kids to enjoy but it was ok

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

there was only a takeaway bag for my breakfast

dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids

wifi is good

breakfast was good with choice of continental and full english

need more treadmils in the gym please.

there was little play area for kids, which was amazing

wifi was quick and easy to log on to

unfortunately unable to connect to wifi- they had just been replaced

service and comfortable bed, clean room, and laundry

location, staff, rooms all great. ideal place to stay for an early check in at the airport.

would prefer of course if breakfast was included but still i would go there again, even without the breakfast

bar service was okay, the staff were not the friendliest, maybe just shy but overall i have very

the bar was very busy which to us is a good sign

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

free coffee / tea facilities, ironing and laundry available, etc

wifi is faster than mine at home

friendly staff very convenient very clean breakfast was lovely

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

the did not take my laundry, never realised i had to take it somewhere myself.

no room service, but nowadays it's understandable

hotel bar is a little soulless hence this time going out

we arrived to an upgrade and petals on the bed, congratulations notes everywhere and when we went for dinner

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room

breakfast was excellent plenty of choice well presented and cooked well

surprised no one has raised this previously as suites are usually booked for those with kids

clean room comfortable gym facilities and car parking availability . good wifi cioverage

hairdryer in the room spa was horribly noisy with kids and teenagers jumping into the pool and splashing

except the wifi everything are nice

lovely, friendly team. from housekeeping to bar staff. well done guys.

gave us an early check in at 10am. lovely free breakfast. free parking. lovely staff.

sofa bed wasn't great solution for my kids but only option

clean, comfortable, free fast wifi, good breakfast, not on airport flight path

easy parking

nearby parking well lite

breakfast was perfect, good quality produce and poached eggs cooked to perfection with my full

the location is perfect, just outside leamington spa, no problems with parking

breakfast was delicious, staff were so helpful and great atmosphere