wifi not so good

nice friendly atmosphere for both people and pets.

parking was very tight upon arrival

parking was a bit limited, but was extremely easy to get to

pet friendly, nice and clean, staff friendly

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

lovey room away from the bussle of the bar area

have to go though pub bar area to access rooms but not really a problem

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful

stayed for two nights we had drinks and food in the bar on friday then saturday morning we had breakfast which

no lounge in the bar restaurant

access to bar and restaurant onsite is a bonus

easy to check in and out and parking just outside the rooms

bed, clean, room service daily, pub carvery restaurant was excellent food and value

early morning worker banging trays around with laundry outside our window

30am by the laundry van, was really noisy

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

laundry company 5am

staff in the golf shop were really helpful

would be great if they had more activities for kids

location - room size and pet friendly

breakfast was lovely, i like every thing about the hotel

staff are super friendly and helpful, facilities are good to help unwind (gym etc)

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry on landing in bags when we arrived didnt look nice

laundry bundles left in the corridor

) were in corridors ,probably waiting to go to laundry

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

room service was also excellent

attended a wedding at norton feilds this hotel was a perfect location to the venue full breakfast was freshly

pub it s self was great, food was good, and the surroundings with play frame for the kids was amazing

room was comfortable and big for my kids to play in while either waiting to go for food or before bed

also the hotel has plenty of free parking

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the spa is an extra 5 pp but it's worth it

it says pet friendly but could not take into bar or restaurant

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

the kitchen was really busy as a result and so there was then a massive wait for room service - took 45 minutes

bar staff also really pleasant

good location next to park; playground for kids; free wifi and parking.

breakfast was great , with so much choice

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

kitchen was well equipped, had everything we needed

room was over a courtyard which provided parking for guests

well located, free parking, great service, flexible breakfast options

my two boys are autistic and were treated so kindly and they loved the space and wifi

no bar, no restaurant, no checkout and poor wifi

not always guaranteed a parking space as the pub is very busy, but so far so good.

parking was good as we had golf equipment with us

very nice breakfast

good breakfast , or sandwiches in with price.

we stayed as a place to go and watch the golf

the bar was a nice area too

there was no room service for dinner.

pet friendly. good check in staff. clean and quiet.

good selection at continental breakfast. clean room, good ensuite, good wifi, comfortable bed

spacious - great layout - great parking and access

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

room was next to the laundry room

we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is

the hot tubs and the swimming pool were amazing too

flush didn t work and there could have been a couple more facilities such as laundry and computers

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

place, lovely helpful staff, the spa facilities were really good

great breakfast. good swimming pool / gym.

several of us stayed over as we had a golf match the following day

great wifi

friendly staff, good wifi, lovely building. let me stay in room for an extra hour

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

and parking excellent

of free parking

beautiful place, easy parking, lovely helpful staff and a. excellent breakfast

then the following day we were having breakfast and the same receptionist came in and asked us how the concert

excellent friendly staff. location ideal for nec pet friendly.

had a lovely vibe and extremely clean breakfast spot on

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

wanted to use the gym but it was so small so i didn't bother

and friendly staff went above and beyond rooms are great family room is comfy sofa bed for the kids was lovely

couldn t get room service via the phone

friendly staff. good food. adequate parking.

staff were friendly. bar prices were reasonable. rooms lovely amd warm.

comfortable beds, very clean room and exceptional room service

on top floor of period property steep stairs - a big climb esp after a long day - no lift wifi difficult to

bar and restaurant very good

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

good size room friendly staff nice spacious bar area good gym got a good view of coventry

free wifi

you have room service and leave your try s outside the door it s there for a very long time

pet price too expensive, significantly makes hotel more expensive than competitors

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

breakfast for both days, and late check out was complimentary - so really appreciated

little personal touch of putting rose petals around the room was a lovely surprise for our anniversary

very good wifi

then around 7 we woke again from laundry truck outside the window making loud noise for ages

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

laundry and food plates outside room

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

good service and ample parking.

my husband enjoyed the golf course which was in great condition and i took advantage of the spa treatments

swimming pool was great for the kids

comfy rooms, excellent food, brilliant pool and leisure facilities

wifi was absolutely awful

breakfast is great

the breakfast was lovely, i had poached eggs and turkey bacon. hubby had full english.

i loved the free parking, spa access, super friendly staff, refurbished bar area and even the takeaway breakfast

if you have more time, you would surely find some more things to like, like a gym or swimming pool

breakfast was also excellent

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

may need to improve value for money on bar meals and improve quality but sometimes depends on what you pick

responsibilities from the leisure department and can’t give relevant info as to timings for kids in pools etc

room was a good temperature gym was good for a hotel

beds, very soft, spacious room, lovely views of the green, outdoor furniture for rooms, gym was one of the best

they really do need to provide free in room wifi too

no wifi in room was only downfall

did not like on my room service it was very bad to bed with very hard and the heating was very hot i've already

was kids running around outside my room all night shouting and i was awake all night due to

free parking is always bonus

couldn't get the wifi to link to the internet

pet smell in the room, parking fee and road noise from the a45

food aimed at children had to have adult meals needed smaller portions aim at kids

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

i would have liked it more if bar was available earlier

staff were really friendly & good with kids.

value for money, comfort and a great breakfast what more could you

maybe a floor for families as some screaming kids work us up at 3am and 5am

receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby

good variety of choice for breakfast

laundry bag was used to line the bin in the bedroom by staff

wifi was disappointing.

friendly personnel, good room service

big clean rooms. great location for golf courses

room service brilliant and reasonable

clean laundry - both bedding and towels

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

awoken on second night by laundry trolleys being moved in carpark outside my room

wifi seems to get overwhelmed in the evening. that's the only fault i can find.

and the food was really nice and very tasty, also had a few drinks and cocktails in the bar first and again

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

only a small niggle - it was a shame there wasn't more seating around the pool for relaxing

breakfast is tasty , spa and leisure centre very nice

not enough staff on the bar during break times from our conference sessions

options though for the breakfast and dinner especially room service dinner options

not too busy, we were able to spend a couple of hours each day in the gym, pool, sauna and steam room

the food at breakfast was spot on and the spa facilities were great

spa and pool facilities were fantastic

the portions were generous for kids and adults with delicious cheese cake

delicious breakfast, and the bar is perfect for an evening drink

there was no laundry service at the property which i personally consider as essential (it is possible given

plenty onsite parking. small conveinient shop and small bar

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

noisy during the night with kids driving cars outside

late check out and friendly staff

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

of kids running around, even going into the dining area

we had a snack in the bar area and both carris who served the drinks served very well and the gentleman who

breakfast staff very friendly good location nice room late check out room service

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

helpful staff , clean rooms , comfy beds , free wifi and walking distance to the nec but also to the genting

room service didn t answer the phone but it was extremely busy in the hotel.

no on-site laundry facility

laundry room on each floor is a good space

room was really good with the separate area for the kids

many of the staff behind the bar were also exceptional and i cannot commend them enough for their warm, friendly

i used the gym too which was well equipped and very nice

i enjoyed using the gym and was a good base for going mcm

am exta 10 for parking. gym was out of order

no room service

our room was situated next to the gym, we were woken up early by the sound of banging.

the bar staff went out of there way with the chef to provide us food

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

wifi was a bit flaky and slow in the brewhouse rooms which was a shame as other than that it was

all staff friendly and bar food was excellent value and very tasty

we had been moved to bigger room 322 as we were family of 4 ( 2 kids under 10)

cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not

nothing.. just wish me had a room service menu

kids where very welcome and treated to a voucher tgat got them a free cookie which was a lovley

staff and room - early check in was given

the wifi was poor in the room

breakfast was a good quality with plenty of chioce

there was no wifi provided. view from room was not very nice.

nothing fancy or spectacular, paying for location and the fact it has a casino

where should parents leave their kids when using the pool facilities

fabulous spacious room with complimentary mini bar and snacks. breakfast was brilliant too

the spa which is possible separate from the hotel was lovely .. but staff not so ... !!

service and comfortable bed, clean room, and laundry

would prefer of course if breakfast was included but still i would go there again, even without the breakfast

the wifi speed was very fast which was great

there was no phone, wash cloth or hand towel in the room. room service was not offered.

seating in bar inappropriate especially rocking chairs

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

the did not take my laundry, never realised i had to take it somewhere myself.

excellent food and service great with kids

we arrived to an upgrade and petals on the bed, congratulations notes everywhere and when we went for dinner

the gym was not well equipped

free coffee / tea facilities, ironing and laundry available, etc

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

bit noisy with traffic and car doors which disturbed the kids

very noisy when having dinner, as kids on a bar football machine too close to diners

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

it is right near the airport, the room was clean and comfortable, gym facilities were good

there is also a nice bar/restaurant and a small gym

dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

dinner, bed and breakfast rate is good value

the fire alarm went off and woke the kids up twice in one night

fridge, iron, room service, free refill of water

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

the room didn t have even a plastic laundry bag

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

never had room service once so no clean towels out coffee and milk

no wifi, need to pay extra.

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

laundry service is so complicated and takes long time

here when i travel to coventry staff are friendly and helpfull rooms are clean stay here with kids and staff

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

spa facilities and everything really

breakfast was good value for

facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room

should have booked direct to get the breakfast free!

menu isn't good for vegetarians, room service menu could be better.

bar does not sell any snacks, came back to the hotel after an evening out and didn t have even a

although i didn't use it on this visit, the gym was well equipped

room service on tv didn t work and i notified them they didn t offer alternative ordering

room service app wasn t working but ordered by phone and it was ok.

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

just need to invest in room service apart from that everything was perfect

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both

excellent room service